Acrobat won't run: "open another product" message. Still won't run
All,
I successfully installed Acrobat as part of CS4 Web Premium on a win7 64-bit system. Every time I try to run any Acrobat function like printing to pdf, openong a pdf, for example, I get a message that Acrobat was installed as part of a suite and I must start another part of the suite. I don't believe that this is the intended behavior - but if I am wrong let me know.
in all cases Acrobat takes at least two tries to open a pdf. Acrobat won't allow me to print to a pdf, even though the pdf option is listed among my printers. I document with pictures just spun the Win7 wheel for a couple of hours with nothing done. (I had to CTRL-ALT-DEL out of both Lightroom and Acrobat.)
I get this behavior even if Photoshop is already open, although I realize now that the Photoshop is CS5 and my only CS5 element (with its CS5 Bridge) among my CS4 modules.
The main trouble is that starting another application doesn't "work" - I just tried this agin, creating a quick Word doc and trying to print it to pdf. This time I got a new message "...Acrobat is not activated." along with the usual "Start another program in the suite..." Activation is not on the Acrobat Help menu.
I have a client that needs a pdf of a document made in Lightroom right away so this is so frustrating!
Any suggestions?
jonathan7007
Bill,
I tried a couple of phrases and couldn't find one that pulled up solutions to this dilemma. I am open to suggestions.
I have had Adobe's tech support blow up my computer (well, not exactly blow it up, but cause me to have to reformat the whole darn thing...) so I chck here first. I also rarely can sit in my offfice for an hour or more on the phone to talk these things over with them.
jonathan7007
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