Acrobat X and citrix

We are currently using Acrobat 9.4 pro and having problems in a Citrix Presentation Server with Windows Terminal Services. We are having problems with the servers pegging out their CPU's. Will X alleviate this? Also, will there be support if this hasn't been fixed. Acrobat has become virutally useless to us and we're thinking of switching to Foxit.

Right now we're running 9.4 pro and when our staffers opens pdf's, the cpu on the servers go to 100%. We haven't figured out any pattern with when or how this happens.
We have been aware that sometimes when a staffer opens a pdf they get errors and then it pegs out the cpu and then they close and re-open the same pdf again the problem goes away. This is only sometime though. For these instances it seems that acrobat is looking for something and when the pdf is open for the 2nd time it finds whatever it is looking for.
We're also running acrobat on vmware, citrix and terminal servers.

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Acrobat X and citrix

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