Acrobat X crashes and doesn't re-open at all

Question

Acrobat X would crash and when I try to re-open it, the little loading icon whirls for a few seconds then nothing.
This happened once before and the only way to resolve it was to uninstall Adobe CS6 suite and reinstall to fix it.. as this is a lengthy and annoying process..
Anyone know if this issue can be fixed without having to uninstall the program everytime it crashes?

Answer 1

Jeff Peach wrote:
I reinstalled the OS (mountain lion)
I reinstalled FCPX, redownloaded
I trashed prefs
I worked yesterday, after about 30 minutes of working, crash, out of the blue, no warning just disappeared.  I think I was fastforwarding through some video (command L) with the 4 multiclip angles open.
Here is my main concern.  I have what I feel is the best machine you can get under $3000.  I have a GRaid drive with Thunderbolt which is supposed to be so fast.  I am crashing, ugh.
We have done 30+ jobs this year doing the exact same thing with an earlier 27inch imac, using Firewire 800 and we did not have this problem.  Here is what we did at least 30 times this year.
1. 4 camera HD shoot
2. Import into FCPX- full HD - events and projecs on external firewire 800
3. Set up multiclip in full HD with the 4 angles
4. Edit the show (a little punchy and slow but it worked fine)
5. Export, compress, build dvd etc
We did this 30 times, only occasional crash.  With our new fancier imac, 24 gb ram, latest OS, Thunderbolt (woohoo) and GRaid drive we crash way more than the old system.
Either I have an issue with the computer, the drive, or?  So far, not impressed with Thunderbolt.  I relate the issue with the drive (I know this is not fair)
I realize I need to isolate the drive, Apple suggested working directly on the iMac HD, not the Thunderbolt drive. What do you think of that?
Thanks so much for your help.
Definitely something wrong here. You may try to work on the internal HD, but just as a means to test if the Thunderbolt drive is associated with the crashes. Also, you should look at the console and see the crash reports.
There are many things that could go wrong, but I am going to go out on a limb and guess that you may have some bad RAM chip. That is relatively easy to test. Remove one chip and test. Repeat. If you are lucky, you may find that your mac works fine in FCP X with 16GB and that one 8GB chip is faulty.
Message was edited by: Luis Sequeira1