Acrobat X Distiller works intermittently w/ font

I have an issue with Acrobat X Distiller and it happens off and on, usually every other week when we need to run it.
We need to print PDFs dealing with our work, and out of the batch that we need to print, there are two Taiwanese language pdfs that it needs to save, using the MingLiu font which is installed in Windows by default, I believe.
When the Distiller needs to print these, we get this error message:
%%[ ProductName: Distiller ]%%
%%[ Error: invalidfont; OffendingCommand: show; ErrorInfo: TblDirOffset --nostringval-- ]%%
So, I have three or four different font versions for MinLiu. Windows Server 2003 3.21, Windows 2008 6.24 (I think), Windows 7 7.0, and Windows 2012 R2 7.1
If I remove the font, and re-install either Windows 7's 7.0 version, or Windows 2012 R2's 7.1 version, it prints correctly. But then, the next week we run it, it doesn't work again and I get that same error message as above. So I go through the hassle of removing fonts, ending the acrobat.exe, and acrotray.exe processes, and all processes related, and after working for a bit, finally get it to work again.
This is a process we need to do every week, and it is really slowing us down.
Our old Distiller 9 on an older Windows Server 2003 machine needed to be decomissioned, so we cannot get this new server with Distiller X to work consistently.
Kind of at a loss...
-R-

Distiller X is not for server use...

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