Acrobat X fails to start
I've installed Acrobat X along with the CS6 Design Standard. I've never used it though. For reading PDF documents, I also installed the newer Adobe Reader XI. Today, I wanted to edit a PDF document so I started Acrobat to open the document. I worked fine once. I could save the document and the form was pre-filled in Adobe Reader. But the second time I opened Acrobat, it suddenly disappeared without a trace after a few seconds. Since then, it doesn't even start anymore. The process starts but immediately ends again. Nothing in Windows' event logs. Rebooting Windows doesn't help either.
Do I have to re-install Acrobat? Do I have to re-install Windows next? How can I find out why the heck this application doesn't do anything for me? And why is it always Adobe software that causes such pain?
Windows 7 SP1 x64, Acrobat X Pro 10.1.7 (according to Windows software list)
Hi dg9ngf,
Please try this:
Issue: Nothing happens when you launch Acrobat X 30 days after installing a CS6 suite.
Solution: Re-activate Acrobat through another Suite product:
Launch another CS6 application, such as Photoshop.
Choose Help > Deactivate.
Follow the onscreen prompts to deactivate.
Close the application.
Launch the same CS6 Suite product again.
EULA comes up. Accept.
Sign in with your Adobe ID to register trial. Quit and re-launch application.
Trial dialog comes up. Click on License this Software button in this dialog.
Sign-in with your Adobe ID to register.
Provide CS6 Serial number next. Click Next.
Quit application.
Now Launch Acrobat X
Let us know if this helps!
Kind regards, Stacy
Similar Messages
-
Windows XP SP3.
Acrobat X Pro 10.1.4.38 (part of CS6 Design Standard) fails to start. When double-clicking the desktop shortcut, Acrobat.exe shows very briefly in the Task Manager, then disappears.
There is nothing showing in the Event logs that would indicate any problem with Acrobat.
Any ideas how to diagnose that problem, or suggestions how to proceed?
Thank you in advance!Went backwards through the forum topics until I found a similar post with this solution http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
Now Acrobat X launches correctly. -
I was going about the process to set up the 32-bit chroot so I could use Adobe Acrobat on my system, but systemctl failed to start the service. Output of "systemctl status arch32.service" is as follows:
Loaded: loaded (/etc/systemd/system/arch32.service; disabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Fri 2015-05-29 18:10:29 EDT; 11s ago
Process: 1295 ExecStart=/usr/local/bin/arch32 start (code=exited, status=1/FAILURE)
Main PID: 1295 (code=exited, status=1/FAILURE)
May 29 18:10:29 the-enforcer systemd[1]: Starting 32-bit chroot...
May 29 18:10:29 the-enforcer systemd[1]: arch32.service: main process exited, code=exited, status=1/FAILURE
May 29 18:10:29 the-enforcer systemd[1]: Failed to start 32-bit chroot.
May 29 18:10:29 the-enforcer systemd[1]: Unit arch32.service entered failed state.
May 29 18:10:29 the-enforcer systemd[1]: arch32.service failed.
output of "journalctl -xe" is as follows
-- Subject: Unit arch32.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- Unit arch32.service has failed.
-- The result is failed.
May 29 18:09:07 the-enforcer systemd[1]: Unit arch32.service entered failed state.
May 29 18:09:07 the-enforcer systemd[1]: arch32.service failed.
May 29 18:09:07 the-enforcer polkitd[309]: Unregistered Authentication Agent for unix-process:1242:62178 (system bus name :1.65, object path /org/freedesktop/PolicyKit1/Authen
May 29 18:09:07 the-enforcer sudo[1241]: pam_unix(sudo:session): session closed for user root
May 29 18:09:25 the-enforcer sudo[1258]: shaun : TTY=pts/0 ; PWD=/home/shaun ; USER=root ; COMMAND=/usr/local/bin/arch32 start
May 29 18:09:25 the-enforcer sudo[1258]: pam_unix(sudo:session): session opened for user root by shaun(uid=0)
May 29 18:09:25 the-enforcer sudo[1258]: pam_unix(sudo:session): session closed for user root
May 29 18:09:51 the-enforcer /usr/lib/gdm/gdm-x-session[517]: Activating service name='org.gnome.Terminal'
May 29 18:09:51 the-enforcer /usr/lib/gdm/gdm-x-session[517]: Successfully activated service 'org.gnome.Terminal'
May 29 18:10:02 the-enforcer sudo[1281]: shaun : TTY=pts/0 ; PWD=/home/shaun ; USER=root ; COMMAND=/usr/local/bin/arch32 stop
May 29 18:10:02 the-enforcer sudo[1281]: pam_unix(sudo:session): session opened for user root by shaun(uid=0)
May 29 18:10:03 the-enforcer sudo[1281]: pam_unix(sudo:session): session closed for user root
May 29 18:10:29 the-enforcer sudo[1289]: shaun : TTY=pts/0 ; PWD=/home/shaun ; USER=root ; COMMAND=/usr/bin/systemctl start arch32.service
May 29 18:10:29 the-enforcer sudo[1289]: pam_unix(sudo:session): session opened for user root by shaun(uid=0)
May 29 18:10:29 the-enforcer polkitd[309]: Registered Authentication Agent for unix-process:1290:70456 (system bus name :1.66 [/usr/bin/pkttyagent --notify-fd 5 --fallback], o
May 29 18:10:29 the-enforcer systemd[1]: Starting 32-bit chroot...
-- Subject: Unit arch32.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- Unit arch32.service has begun starting up.
May 29 18:10:29 the-enforcer systemd[1]: arch32.service: main process exited, code=exited, status=1/FAILURE
May 29 18:10:29 the-enforcer systemd[1]: Failed to start 32-bit chroot.
-- Subject: Unit arch32.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- Unit arch32.service has failed.
-- The result is failed.
May 29 18:10:29 the-enforcer systemd[1]: Unit arch32.service entered failed state.
May 29 18:10:29 the-enforcer systemd[1]: arch32.service failed.
May 29 18:10:29 the-enforcer sudo[1289]: pam_unix(sudo:session): session closed for user root
May 29 18:10:29 the-enforcer polkitd[309]: Unregistered Authentication Agent for unix-process:1290:70456 (system bus name :1.66, object path /org/freedesktop/PolicyKit1/Authen
lines 1322-1364/1364 (END)
Here's what my arch32.service file looks like:
[Unit]
Description=32-bit chroot
[Service]
Type=oneshot
RemainAfterExit=yes
ExecStart=/usr/local/bin/arch32 start
ExecStop=/usr/local/bin/arch32 stop
[Install]
WantedBy=multi-user.target
Here's what my /usr/local/bin/arch32 file looks like
#!/bin/bash
## User variables.
MOUNTPOINT=/opt/arch32
## Set MANAGEPARTITION to any value if /opt/arch32 resides on a separate
## partition and not mounted by /etc/fstab or some other means.
## If /opt/arch32 is part of your rootfs, leave this empty.
MANAGEPARTITION=
## Leave USEDISTCC empty unless you wish to use distccd from within the chroot.
USEDISTCC=
DISTCC_SUBNET='10.9.8.0/24'
## PIDFILE shouldn't need to ba changed from this default.
PIDFILE=/run/arch32
start_distccd() {
[[ ! -L "$MOUNTPOINT"/usr/bin/distccd-chroot ]] &&
ln -s /usr/bin/distccd "$MOUNTPOINT"/usr/bin/distccd-chroot
DISTCC_ARGS="--user nobody --allow $DISTCC_SUBNET --port 3692 --log-level warning --log-file /tmp/distccd-i686.log"
[[ -z "$(pgrep distccd-chroot)" ]] &&
linux32 chroot "$MOUNTPOINT" /bin/bash -c "/usr/bin/distccd-chroot --daemon $DISTCC_ARGS"
stop_distccd() {
[[ -n "$(pgrep distccd-chroot)" ]] &&
linux32 chroot "$MOUNTPOINT" /bin/bash -c "pkill -SIGTERM distccd-chroot"
case $1 in
start)
[[ -f "$PIDFILE" ]] && exit 1
if [[ -n "$MANAGEPARTITION" ]]; then
mountpoint -q $MOUNTPOINT || mount LABEL="arch32" $MOUNTPOINT
fi
dirs=(/tmp /dev /dev/pts /home)
for d in "${dirs[@]}"; do
mount -o bind $d "$MOUNTPOINT"$d
done
mount -t proc none "$MOUNTPOINT/proc"
mount -t sysfs none "$MOUNTPOINT/sys"
touch "$PIDFILE"
[[ -n "$USEDISTCC" ]] && start_distccd
stop)
[[ ! -f "$PIDFILE" ]] && exit 1
[[ -n "$USEDISTCC" ]] && stop_distccd
if [[ -n "$MANAGEPARTITION" ]]; then
umount -R -A -l "$MOUNTPOINT"
else
dirs=(/home /dev/pts /dev /tmp)
[[ -n "$USEDISTCC" ]] && stop_distccd
umount "$MOUNTPOINT"/{sys,proc}
for d in "${dirs[@]}"; do
umount -l "$MOUNTPOINT$d"
done
fi
rm -f "$PIDFILE"
echo "usage: $0 (start|stop)"
exit 1
esac
Any ideas as to what's going on?I was going about the process to set up the 32-bit chroot so I could use Adobe Acrobat on my system, but systemctl failed to start the service. Output of "systemctl status arch32.service" is as follows:
Loaded: loaded (/etc/systemd/system/arch32.service; disabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Fri 2015-05-29 18:10:29 EDT; 11s ago
Process: 1295 ExecStart=/usr/local/bin/arch32 start (code=exited, status=1/FAILURE)
Main PID: 1295 (code=exited, status=1/FAILURE)
May 29 18:10:29 the-enforcer systemd[1]: Starting 32-bit chroot...
May 29 18:10:29 the-enforcer systemd[1]: arch32.service: main process exited, code=exited, status=1/FAILURE
May 29 18:10:29 the-enforcer systemd[1]: Failed to start 32-bit chroot.
May 29 18:10:29 the-enforcer systemd[1]: Unit arch32.service entered failed state.
May 29 18:10:29 the-enforcer systemd[1]: arch32.service failed.
output of "journalctl -xe" is as follows
-- Subject: Unit arch32.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- Unit arch32.service has failed.
-- The result is failed.
May 29 18:09:07 the-enforcer systemd[1]: Unit arch32.service entered failed state.
May 29 18:09:07 the-enforcer systemd[1]: arch32.service failed.
May 29 18:09:07 the-enforcer polkitd[309]: Unregistered Authentication Agent for unix-process:1242:62178 (system bus name :1.65, object path /org/freedesktop/PolicyKit1/Authen
May 29 18:09:07 the-enforcer sudo[1241]: pam_unix(sudo:session): session closed for user root
May 29 18:09:25 the-enforcer sudo[1258]: shaun : TTY=pts/0 ; PWD=/home/shaun ; USER=root ; COMMAND=/usr/local/bin/arch32 start
May 29 18:09:25 the-enforcer sudo[1258]: pam_unix(sudo:session): session opened for user root by shaun(uid=0)
May 29 18:09:25 the-enforcer sudo[1258]: pam_unix(sudo:session): session closed for user root
May 29 18:09:51 the-enforcer /usr/lib/gdm/gdm-x-session[517]: Activating service name='org.gnome.Terminal'
May 29 18:09:51 the-enforcer /usr/lib/gdm/gdm-x-session[517]: Successfully activated service 'org.gnome.Terminal'
May 29 18:10:02 the-enforcer sudo[1281]: shaun : TTY=pts/0 ; PWD=/home/shaun ; USER=root ; COMMAND=/usr/local/bin/arch32 stop
May 29 18:10:02 the-enforcer sudo[1281]: pam_unix(sudo:session): session opened for user root by shaun(uid=0)
May 29 18:10:03 the-enforcer sudo[1281]: pam_unix(sudo:session): session closed for user root
May 29 18:10:29 the-enforcer sudo[1289]: shaun : TTY=pts/0 ; PWD=/home/shaun ; USER=root ; COMMAND=/usr/bin/systemctl start arch32.service
May 29 18:10:29 the-enforcer sudo[1289]: pam_unix(sudo:session): session opened for user root by shaun(uid=0)
May 29 18:10:29 the-enforcer polkitd[309]: Registered Authentication Agent for unix-process:1290:70456 (system bus name :1.66 [/usr/bin/pkttyagent --notify-fd 5 --fallback], o
May 29 18:10:29 the-enforcer systemd[1]: Starting 32-bit chroot...
-- Subject: Unit arch32.service has begun start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- Unit arch32.service has begun starting up.
May 29 18:10:29 the-enforcer systemd[1]: arch32.service: main process exited, code=exited, status=1/FAILURE
May 29 18:10:29 the-enforcer systemd[1]: Failed to start 32-bit chroot.
-- Subject: Unit arch32.service has failed
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- Unit arch32.service has failed.
-- The result is failed.
May 29 18:10:29 the-enforcer systemd[1]: Unit arch32.service entered failed state.
May 29 18:10:29 the-enforcer systemd[1]: arch32.service failed.
May 29 18:10:29 the-enforcer sudo[1289]: pam_unix(sudo:session): session closed for user root
May 29 18:10:29 the-enforcer polkitd[309]: Unregistered Authentication Agent for unix-process:1290:70456 (system bus name :1.66, object path /org/freedesktop/PolicyKit1/Authen
lines 1322-1364/1364 (END)
Here's what my arch32.service file looks like:
[Unit]
Description=32-bit chroot
[Service]
Type=oneshot
RemainAfterExit=yes
ExecStart=/usr/local/bin/arch32 start
ExecStop=/usr/local/bin/arch32 stop
[Install]
WantedBy=multi-user.target
Here's what my /usr/local/bin/arch32 file looks like
#!/bin/bash
## User variables.
MOUNTPOINT=/opt/arch32
## Set MANAGEPARTITION to any value if /opt/arch32 resides on a separate
## partition and not mounted by /etc/fstab or some other means.
## If /opt/arch32 is part of your rootfs, leave this empty.
MANAGEPARTITION=
## Leave USEDISTCC empty unless you wish to use distccd from within the chroot.
USEDISTCC=
DISTCC_SUBNET='10.9.8.0/24'
## PIDFILE shouldn't need to ba changed from this default.
PIDFILE=/run/arch32
start_distccd() {
[[ ! -L "$MOUNTPOINT"/usr/bin/distccd-chroot ]] &&
ln -s /usr/bin/distccd "$MOUNTPOINT"/usr/bin/distccd-chroot
DISTCC_ARGS="--user nobody --allow $DISTCC_SUBNET --port 3692 --log-level warning --log-file /tmp/distccd-i686.log"
[[ -z "$(pgrep distccd-chroot)" ]] &&
linux32 chroot "$MOUNTPOINT" /bin/bash -c "/usr/bin/distccd-chroot --daemon $DISTCC_ARGS"
stop_distccd() {
[[ -n "$(pgrep distccd-chroot)" ]] &&
linux32 chroot "$MOUNTPOINT" /bin/bash -c "pkill -SIGTERM distccd-chroot"
case $1 in
start)
[[ -f "$PIDFILE" ]] && exit 1
if [[ -n "$MANAGEPARTITION" ]]; then
mountpoint -q $MOUNTPOINT || mount LABEL="arch32" $MOUNTPOINT
fi
dirs=(/tmp /dev /dev/pts /home)
for d in "${dirs[@]}"; do
mount -o bind $d "$MOUNTPOINT"$d
done
mount -t proc none "$MOUNTPOINT/proc"
mount -t sysfs none "$MOUNTPOINT/sys"
touch "$PIDFILE"
[[ -n "$USEDISTCC" ]] && start_distccd
stop)
[[ ! -f "$PIDFILE" ]] && exit 1
[[ -n "$USEDISTCC" ]] && stop_distccd
if [[ -n "$MANAGEPARTITION" ]]; then
umount -R -A -l "$MOUNTPOINT"
else
dirs=(/home /dev/pts /dev /tmp)
[[ -n "$USEDISTCC" ]] && stop_distccd
umount "$MOUNTPOINT"/{sys,proc}
for d in "${dirs[@]}"; do
umount -l "$MOUNTPOINT$d"
done
fi
rm -f "$PIDFILE"
echo "usage: $0 (start|stop)"
exit 1
esac
Any ideas as to what's going on? -
After my Acrobat X (CS5- Mac) started crashing I tried to re-install it.
After my Acrobat X (CS5- Mac) started crashing I tried to re-install it.
I keep getting this error message.
WARNING: DS013: Payload {4BD61514-FB3F-40DA-A2EF-506D9A4AD9DE} Digital Publishing 26.0.0.0 is already installed and the session payload {99BDA97A-4AA8-11E0-9E8D-32B2F9D7AC32} Digital Publishing 1.0.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failedtranslate..... you had Windows (version?) installed...
on its own hard drive (bay #2 or #3?)
on same drive as OS X (and OS X was and is running Leopard and not SL or Lion)
Only CD #1 I can think of is XP SP2?
Well, that is what backups are for, system restore image, WinRE CD (WinRE3 is latest).
XP: reinstalls I've read pretty much had to be done twice a year to keep Registry and system running properly.
Malware? maybe not current or something.
Was low on disk space and now has issues
Not sure why "it" won't be accepted.
With Mac Pro, pull all the drives anyway other than the one with Windows and use Windows 7 Pro (dual cpu sockets, 64-bit).
Mac Pro 1,1 and 2,1 with EFI32 do have issues with booting and installing 64-bit Windows. -
"failed to start... side-by-side configuration is incorrect'
Running Vista Ultimate 32-bit. When I try to start DW CS4 or
Fireworks CS4 I get the following message:
"The application has failed to start because its side-by-side
configuration is incorrect. Please see the application event log
for more detail."
Checking the event log, the entry shows this:
"Activation context generation failed for "E:\Adobe\Adobe
Dreamweaver CS4\Dreamweaver.exe". Dependent Assembly
Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="wi n32",version="8.0.50727.762"
could not be found. Please use sxstrace.exe for detailed
diagnosis."
I found a couple of KB articles, one of which suggested
installing the VC++2005 runtime, which I did, and the other the
VC++2008 runtime, which I also did. No joy.
Oddly enough, all of the non-Web-related apps in Design
Premium that I've tested are working. I can launch PS, AI, ID,
Bridge, Acrobat Pro, etc. But DW, Fireworks, and Flash Pro won't
launch.
I've Googled this, to no avail. When I try to run a forum
search on the topic I get a server error asking me to contact the
site admin. Right.
Anybody got any ideas?
cheers,
scottThanx man, you are the best!
I mistakenly found an easier solution to this problem.
I had exactly the same problem with DW. I actually solved
this issue by mistake, but without reading your post I would'nt
have known it's possible!
Here's what happened:
With no connection to this issue I downloaded and installed
Windows Live Messenger, and in the installation info I see it
includes the VS installation! Since you said re-installing VS
solved your problem, I uninstalled DW and then allowed the
Messenger installation to continue - and in the next time I
installed DW it works perfectly!
So I guess you don't need to uninstall the VS, only install a
new version of it.
Tanx again! -
Running workbook from .bat fails to start application missing CORE40 dll
I have been running several workbook via windows task scheduler / vbscript &/or bat files.
I now have a new box which I access thru Remote Desktop Connection, so I can run all these automated updates without having my screen blinking everytime a shedule workbook starts.
If I click on the actual Discoverer icon, or the discoverer workbook shortuct, all works well.
If I click on the .bat file, or try to run the workbook via the cmd , it gives me the following error:
DIS4USR.EXE – Unable To Locate Component
“this application has failed to start because CORE40.DLL was not found. Re-installing the application may fix this problem.”
The dll is under c/orant/bin/core40.dll, which is where I've read it should be, and it works fine in my regular box...
Please help! URGENT :)
Thanks!Hello
Check the PATH environment variables for the machine you are on and the one you are connecting to.
You might not have Discoverer's objects in the PATH.
Another possibility is that you have more than one piece of ORACLE software on the machine and you may need to also set the ORACLE_HOME within the BAT file.
Best wishes
Michael -
Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start. You have insufficent privileges to start system svc. Help?
Download Itunes from Apple.com, not from within Itunes.
Redo the install, following the below procedure. However, when you re-install Itunes, right click and run the install as administrator. For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes -
I was updating Firefox to the newest version 7.0.1 from version 6.0.2 I think it was, I clicked the restart Firefox button that always comes up after updating. It started updating and then Firefox never restarted like it was supposed to after it was done updating. I then tried to open Firefox and it told me "This application has failed to start because xul.dll was not found." I did have Firefox crash on maybe about 30 minutes or so earlier which bothered me because I have been using Firefox for years and never had it crash on me before but I didn't think much of it at the time it happened because I was able to go back onto Firefox and finish what I had been working on. A while later I checked for updates and updated. The first time I tried to update it didn't work though so I had to shutdown Firefox and reopen Firefox and start the update a second time. It was after the second time that when I tried to open Firefox I got that message about failing to start because xul.dll can't be found. I filed a crash report when my Firefox crashed. This would have been around 1am-2am in the morning that Firefox first crashed and then wouldn't allow me to open it after updating. I have a DELL laptop running the Windows XP operating system but the laptop is probably at least 6 or 7 years old. The laptop will no longer charge so I always have to have it plugged into an outlet. Both my laptop hard drive and my external hard drive give me messages that I am running out of disk space on my hard drive. I bought this laptop 6 or 7 years ago second hand so it could be even older. In short it's a piece of crap and it gives me all kinds of issues but I currently can't afford a new one, but I have never had any problems with Firefox and I use Firefox more than any other aspect of my laptop so it's really really bothering me. May you please help me fix it?
Unfortunately I tried that and it didn't work. Thanks for the help though. I tried to uninstall and it said I couldn't because the file is corrupt or something, but I think I finally got it uninstalled and/or deleted or whatever, but now I try to reinstall/download it again from the beginning and I can't. No matter what I do I can not get Firefox working again. No matter how many times I try to redownload it. Any other suggestions?
-
We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues. We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
throw the following error:
'Microsoft Office can't find your license for this application. Microsoft Office will now exit.'
We know it's not an issue with the licenses per se, since they work on and off and we can force KMS activation correctly / talk to the KMS servers.
It appears to be an issue with the Software Protection service not starting properly. In Event Viewer, we see the following:
'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
Event 7000'
This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates. It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
different workstations. Office repairs have also been unsuccessful.
Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing? Maybe an Office update in the last 2-3 months?
Thanks for any info.We're experiencing a growing problem with our users in several different domains running in to Microsoft Office 2013 x32 'activation' issues. We use KMS for licensing, which works properly, but some of the machines (~20-30 out of 1000+) sporadically
throw the following error:
'Microsoft Office can't find your license for this application. Microsoft Office will now exit.'
We know it's not an issue with the licenses per se, since they work on and off and we can force KMS activation correctly / talk to the KMS servers.
It appears to be an issue with the Software Protection service not starting properly. In Event Viewer, we see the following:
'Software protection service failed to start due to the following error- the service did not respond in a timely fashion.
Event 7000'
This is occurring on a variety of machines in a variety of environments, all fully patched with the latest Office updates. It's inconsistent, and the 'manually restart the Software Protection Service' solution is not viable as it's occurring on many
different workstations. Office repairs have also been unsuccessful.
Has anyone else come across this? Or have any idea why the Software Protection Service might be sporadically failing? Maybe an Office update in the last 2-3 months?
Thanks for any info. -
PLEASE HELP!
My Lenovo SL500 is not working at all - I get error: "Windows Vista failed to start. A recent hardware or software change might be the cause"
I tried the following on my Lenovo:
Windows repair menu = "windows cannot be repaired"
Lenovo Rescue and Repair
Rescued my files from Hard-drive (copied to external hdd)
Restore System = Failed
Diagnose hardware = HDD passes all tests
Don't know what else to do with = Boot from another device ? Access BIOS?
Because I do not have the windows vista install disks
I purchased and downloaded the recovery disks from neosmart.net
The neosmart windows vista recovery disks DO NOT WORK = Error is "Unable to find any valid Windows partitions on this computer".
The Hard-drive exists because I was able to back-up files from HD through (Lenovo Rescue & Recovery Rescue files). So there is a hard-drive.
I don't know what to do next?
Last resort is to Factory Restore via either the Lenovo R&R or Windows Vista Recovery Disks (neosmart)?
Will I still have windows?
PLEASE HELP!Hi, Josemne
Yes, if you can restore the system through Rescue & Recovery, then you will still have WIndows on your machine, but all your files will be deleted from the hard drive. Luckily, you have already saved those files elsewhere. I would recommend trying to restore the system and see if that works.
Best,
Adam
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Cannot sync. Error message says "sync session failed to start"
I am not able to sync my ipod. The error message "the ipod could not be synced because the sync session failed to start" keeps popping up. I have tried both syncing it plugged in and by wifi and the same message appears
Same problem today. Took five times to reinstall without any error messages. Apple has posted a way to fix and you should follow their's first. I finally got to upldate correctly by doing their fix but with one difference. I did the following:
1) Went to the C:\program files (x86)\iTunes and C:\program files\iTunes folders and moved every file ending in .dll to the desktop (even if two files in same location had the same name, just replace)
2) Restarted computer and still got error message
3) Uninstalled all apple programs possible in the following order......itunes, apples software update, apple mobile device support, bonjour, and apple application support.....all performed using the microsoft control panel
4) put all the .dll files on the desktop in the trash and emptied (this is a step apple support did not specifically put in their fix but for a final try I wanted to delete everything apple).
5) Restarted computer.
6) Re-installed itunes from apple website
No error messages during re-install and was able to open shortcut in one try. Even updated my ipad to make sure everything was working. -
I was trying to do the latest update on my desktop for my Itunes. I got MSVCR80.dll is missing. I saw a post about deleting all the apple itunes programs, restarting and reinstalling. I tried that. As it was installing a message came up about "Service'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start systems services. I did a retry, got the same message, then hit ignore. It went on. Then a message popped up saying "Itunes not installed correctly" Error 7 (Windows error 126)
Now my Itunes program will not open at all. What gives? This is very frustrating and I am not very computer literate to begin with.Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Not sure what to do. I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work. I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services." Then it gives me three options to click on "abort", "retry" or "ignore". I've tried to retry over and over and it does no good, I just get the same message. I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again. I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message. I just don't know what to do. I'm very frustrated and I would really appreciate it if someone could help me. I'm completely out of ideas.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
i just tried to install the 11.4 update (or whichever one is the most recent update as of 1/26/2014) and when it failed i tried to install manually and now whenever i try to use it, i get the following error: "The application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem." Right after i click ok i then get this error: "Itunes was not installed correctly. Please reinstall Itunes. Error 7 (Windows error 126)." I tried to uninstall Itunes and then reinstall the 11.03 version but that didnt work either. I want to know if i copy all of the music in my itunes folder to an external without consolidating can i still transfer all my itunes music from my current windows xp pc to a brand new one and have my current itunes library in my new pc? Basically i just want to know 3 things: What exactly does consolidating the itunes library do? Can i copy, paste, and transfer my itunes library to an external and from there to a new pc? Will i be able to transfer my itunes library without consolidating the files?
I have found a temporary solution, allowing the previous version of iTunes (v. 11.1.3 (x64) in my case) to be re-installed. It will allow you to re-establish use of iTunes until the Apple software engineers fix the most recent disasterous upgrade (v. 11.1.4). Please see and follow the procedure in the following article:http://smallbusiness.chron.com/reverting-previous-version-itunes-32590.html The previous version works beautifully.
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Bridge CS3 (Windows XP) fails to start because Symlib.dll was not found
Bridge CS3 (Windows XP) fails to start because Symlib.dll was not found? How do I fix this? I've re-installed and the auto updater has run...I even downloaded and ran the patcher application? By the way Bridge CS3 doesn't show up in the CS3 program list in the start menu but it is installed in my program files - I've tried launching it directly from there as well. Bridge CS2 is operating just fine.
Update: I installed and ran the Adobe Support Advisor, resulting in - Issues: "The module found no solutions to report for the selected log file."
I tried to package the report and the error read: "The size of the package is too large to be handled with the current configuration! Please contact Adobe Support for additional information."
I opened a web based report/case number at the Adobe Support Portal about the missing Symlib.dll (including the Adobe Support Advisor error). Their response was: We regret to inform you that complimentary support for your product is not available and/or has expired.Did Bridge work before? If so, reset preferences by holding down the Ctrl key when starting Bridge. If successful you will get a Reset Window, choose all 3 options.
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