Acrobat X install problem

I have a 1.83 Ghz core duo processor with 2 Gb RAM running Windows XP Pro. I installed a trial version of Acrobat X and ran it once. The next time I ran it (2 hours later) it gave me an error telling me to reinstall. I removed the program thru the windows uninstall and tried to reinstall. That didn't work so I ran the Adobe cleanup and tried again. It keeps stopping at 10% on a program called Microsoft_VC80_ATL_X86. What do I need to do to fix thois problem?

Download the MSVC 2008 runtime from Microsoft and install it manually.
Mylenium

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Adobe Acrobat Pro Install Problem - Design Standard CS6

Hi,
I am haveing trouble to install Acrobat Pro in my Windows 7 64 Bit, but other component in the Design Standard CS6 can be install sccessful and work well except this,appreciated if you can help!
Ken
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

There is a help document from adobe regarding Exit code 6 and Error: DW050
Here are the links for those documents : (These documents are for CS5, CS5.5 and applicable to CS6 also)
https://help-internal.adobe.com/content/help/en/creative-suite/kb/errors-exit-code-6-exit. html
https://help-internal.adobe.com/content/help/en/creative-suite/kb/installation-error-dw050 -dw020-cs5.html
If all other applications are running fine, than try the Acrobat cleaner tool to remove any leftover files from this link( http://labs.adobe.com/downloads/acrobatcleaner.html ) and than try to Install Acrobat XI Pro on your computer.

Acrobat XI install problem via Creative Cloud

I am a member of Creative Cloud. My CC app says Acrobat XI is installed and up to date. Yet in reality I only have Acrobat X in my applications folder, Acrobat XI is nowhere to be found. I need Acrobat XI, the CC installer is obviously confused. How can I get the CC app to get it all correct?

If you do not want to keep Acrobat X, you might uninstall it and see if you can install XI. You might try to run the Acrobat Cleaner tool that shoudl wipe all traces of Acrobat (assuming you are on Windows).
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Acrobat Pro Install Problem

Hi, I have uninstalled Acrobat Pro on old computer (with Mavericks) and trying to install through cc cloud app on new computer, but shows it as up-to-date and I can't install it. Help!

Let's just keep one thread active.
Can you please reply on the other thread: acrobat pro for mac won't launch

Acrobat Pro 10.1 AIP Install Problem

I have been pushing out Acrobat Pro to my users via Group Policy. I started with 10.0 and went to 10.0.1 and then 10.0.2 using the .msp patch files with no problem. I created a new AIP for 10.1 where I started with 10.0 and then applied the 10.1 patch. The problem is that on machines that already have the prior 10.0.2 AIP install, they get the error shown below. On an system that has never had Acrobat Pro installed from the original 10.0.2 AIP it works fine. Anyone else having the same problem?

We are facing the same problem now with 10.1.0 , and i still don't get the logic behind the new patching system. We are using SCCM to deploy the software to clients, so just linking to new sources is no option. This is also no-go because of the uninstall routines for the software.
And why the heck do i have to start over from the beginning every 3 month, when a quarterly patch is being released?
For version 9 i can patch the AIP with all regular patches in a row and update my distribution points, so new installations are on a good patch level. Security patches are installed through a seperate task sequence. This works like a charm.
The only way i see is always to use the base 10.0.0 msi and streamline it with the latest quarterly patch, followed by security updates, during installation.
Shame on you Adobe, this ain't a step forward but 2 backward. Patching Acrobat Products was never fun, but now it bacame a punishment.
Quarterly updates are always cumulative? Now really? Have you guys realized that the patches get blown up more and more every time? How big are they going to be in let's say 2 years? About 500 MB? This is what i call wasting ressources.
They got bashed for the patch orgies for home users during new installations, and came up with a home user solution for everyone. Cangrats Adobe, well done! (not)

Acrobat CS4 Install / Uninstall Problem

I'm using Windows Vista Business. I installed CS4 Design Premium and was unable to get Acrobat to work properly. It refused my serial number. All other programs accepted the serial number. I believe Acrobat was having problems b/c I installed with a previous version of Reader still on the machine --or-- I tried to activate with Acrobat first before any other program. I have read that both could be my problem.
In short, I am trying to uninstall Acrobat so that I can reinstall CS4. The CS4 installer removed everything except Acrobat (it does not even see it on the machine). My control panel uninstall does not see Acrobat either. However, it is on my start menu and in my programs folder and I can open the program. How do I get this uninstalled? I have also used the CS4CleanScript and it does not find any installed programs.

Use the Microsoft Installer Cleanup Tool to remove all vestiges of Reader and Acrobat in the Registry.

Acrobat install problems

New computer, deactivated cs4 and cs5 design premium on old computer.    Installed cs5 and cs4 on new computer. Activated.   All applications working except acrobat 9.
It installed under CS4 and when I try to open, it asks me to open another application in the suite to activate it. Do as it asks and nothing happens.
Printing to pdf files in all my applications ( non Adobe) are locking up.
How do I get this resolved?    Should not Acrobat install under CS5? it does not show up as an option.
Any help is appreciated.
Cheers,
Byron

Thanks for the reply.   did a large number of uninstalls and reeinstalls of Acrobat last night and I think I got it working.    Took a series of uninstalls, reboots and reinstall from the Acrobat CD from CS5.
My initial confusion was the wrong assumption that Acrobat would install correctly from the CS5 install after installing CS4 so the upgrade to CS5 would work correctly.
I hate adding noise to forums, but maybe someone else will find this useful.
Thanks again.
Cheers,
Byron

Cannot get Acrobat to install, Adobe Application Manager is not working!?

How do I get Acrobat to install properly? Each time I try, I get the Adobe Application Manager:
cannot select anything in the upper drop down. and if I click accept….nothing happens!

Hi Shotgun981,
Adding to what Jeff & Sheena shared, have you got any other product installed on this machine? Is that working fine ? Can you please navigate to the below mentioned location and advice if that worked for you or not.
Library/Application Support/Adobe/SLStore
Rename the above mentioned folder to SLStore_old and try and launch Acrobat . If this doesn't work , please make sure that we have full permissions on the folder mentioned in the kb article. (Note: this Kb article is only for sharing the location and the actual problem is not described in it)
Configuration error 16 | CC, CS
(Note: this Kb article is only for sharing the location and the actual problem is not described in it)
Cheers,
Kartikay Sharma

Acrobat 9 installed, now unable to scan in Photoshop

Hi,
I've been using Acrobat 9 Pro for a couple of days and with a couple of exceptions, it's been working fine. I can create a PDF from the scanner, a file, web pages, etc. But I just launched Photoshop CS4 to scan something from that application, and I'm having trouble with the Twain driver. It had worked fine before installing Acrobat.
I'm able to scan, but once the image is in Photoshop, everything under the headings in the menu is grayed out and I can't do anything. When I close out of that (through Ctr-Alt-Del) there's a message that Photoshop is not responding. Sometimes when relaunching Photoshop I get an error message about the Twain driver (not able to find, I think).
Has anyone else had this problem? Have any suggestions?
I really needed to be able to scan from Photoshop today.
Thanks.

Thanks. I didn't have any problems until Acrobat was installed. I'll try reinstalling the scanner software first.
A few minutes later...
I started closing out of applications to begin the process of uninstalling when I discovered the problem. The scanner software was remaining open after the scan, but it was behind the Photoshop window and I didn't realize it. That's why everything in Photoshop was grayed out and I couldn't do anything. Sorry.

Acrobat Professional: Install failed

Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW024, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS6 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
I can't install this software....I tried restart my computer but problem still happen.
My computer:
Windows 7 Pro
32bit
4GB Ram

Refer to the workaround mentioned in the forum http://forums.adobe.com/thread/754432. See if that works.

How to recover from Acrobat X install error?

Yesterday I tried twice to install Acrobat X Pro under Windows 7 after having successfully installed five of the other cloud applications. Both the first and the 'Try Again' attempts failed with the identical 1310 error that is described in various posts in the forums. I hibernated the computer overnight and this morning opened the Application Manager for Creative Cloud to again work on the problem. However, now the App Mgr nows shows Acrobat as "Installed" even though it is not shown in the list of All Programs with the other five successfully installed apps (e.g., InDesign). There is no visible way to uninstall Acrobat and then do a successful install. Now what do I do to get Acrobat from Creative Cloud working on this computer?

Is Acrobat X listed in Control Panel > Programs and Features?
Is it possible to uninstall it there?
I'm moving this thread over to our download/installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html
-Dave

My paid Student Adobe Cloud had Acrobat XI installed, then along came Acrobat DC. It uninstalled XI, and will not install DC?

My paid Student Adobe Cloud had Acrobat XI installed, then along came Acrobat DC. It uninstalled XI, and will not install DC?

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

OS 9 Install problem on imac G3

hello all,
i have an OS install problem on my imac . I just finished formatting the drive . the drive is
paritioned :
1st partition = HD1: 5.5 Gb
2nd partition = HD2 : 2.5 Gb
3rd partition = HD3 : 110+ Gb
Then, in order to save some time ( i thought ) , i tried directly install os 9 from an imac
DV CD , on HD1 : i thought i d be quicker so i would have to start with os 8.5 then upgrade to 8.6 and etc .
that turned out to be a bad idea. the system install warned me it couldnt install Air port because the hardware wasnt compatible . it gave me two options : either ignore this message or quit . i chose ignore : again certainly a bad choice .
After the install was finished , the mac wouldnt start on HD1 . the sytem install is apparently incomplete ,or anycase it doesnt work .
i then installed os 8.5 from original imac tray load install CD on HD2 , and it works fine .
now the question is : what should i do with my bad os9 system ? i need an operating system on this partition. perhaps i can trash it and reinstall mac os8.5 on it ? i hope there is a way to get out of this without formatting the drive again .
thanks for any advice .

about the os9 CD : it is a retail verson , only not of the same imac model .
That is not a retail version of OS 9. A retail version of OS 9 has no dependencies on any model of Mac. You have a machine specific disc which probably won't work with your iMac.
1/ i dont know how to reformat a partition without formatting the entire drive . perhaps you can explain .
In OS X you use Disk Utility and only select the partition that you want to reformat. It has been ages since I used OS 8 so I'm not sure if it is even possible using "Drive Setup".

Error Message on Web Premium Suite while opening Acrobat that Adobe Acrobat was installed as part of a Suite

Can not open Acrobat Pro 9 out of my adobe creative suite 4 web premium. Keeps giving an error message. Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat start another component of this suite. I am running Windows 7 64 and already have the CS6 Premium Production Suite loaded on my computer. I really don't need to load all of the Web Premium since I have upgraded to CS6 programs but still need the Acrobat. My hard drive crashed and I've had to start all over again. This is the only glitch and it's becoming very frustrating.
Can't find a link to actually speak to someone at Adobe.

you'll need to install and open some other 32 bit cs4 app.

Nano install problems. Works on USB 1.1!

Twelve months ago I went through the getting an IPOD to install properly problems with my son's IPOD, on his all singing all dancing new PC. Only finally resolved this by installing via the firewire port rather than USB. Therefore it was with some trepidation that I recently got a Nano for my wife's birthday, but hey I thought someone like Apple would have got their act together in the interim and installing should be straight forward. Have they? NO! Tried installing the Nano on my aging Pentium III which has a USB 2.0 PCI card, and for which all other devices plugged into it worked OK. Couldn't even get Windows to properly recognise it "A problem occurred during harware install your device may not be working properly". Tried Apple's suggestions and other users suggestions all to no avail. Firewire install option is not a possibility with Nano, but finally thought why not try one of the USB 1.1 ports on my aging computer, and guess what it installed first time and works without any problems. Transfer rate is not to bad either 850 songs in 1hr 10min. The only slightly different thing I did (which some other users also say) is not to re-boot the computer at the end of installation when it prompts you to and start using Itunes straight away and do some downloading then re-boot later.
Not much comfort to users with newer PC's but if you have an older computer with a USB 1.1 port and have install problems, try it as it may work for you as well.
Like every one else with install problems on PC's I say "come on Apple" individually or together with Microsoft please get this sorted out. My view of Apple was that they have great products (still true) that are easy to use (still true) and install without problems (patently not true).
Pentium III 800 Windows XP

Gosh, I have tried this many times. Over several days. I have also reset the shuffle, which as far as I can tell, consists of turning it on and then off.
Last night, it started updating the music via the keyboard USB 1.1, which I know takes forever. Then it lost communications and quit.

Acrobat X install problem

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