Acrobat X installation as part of CS6 error everytime

I keep getting this message when I try to install Acrobat X which is part of CS6 that I purchased. All other apps are working normally. I need this app urgently. I keep getting this "
Exit Code: 6 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s) ----------- Payload: Acrobat Professional 10.0.0.0 {AC76BA86-1033-F400-7760-000000000005} ----------- ERROR: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603 -------------------------------------------------------------------------------------
What should I do?

Moving this discussion to the Acrobat Installation & Update Issues forum.

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Problems installing Acrobat X as part of CS6 upgrade

After upgrading to CS6 from CS5, my Acrobat Pro 9 stopped working - it would say that there is an error and shut down, each time I tried to open it. I have already tried uninstalling and reinstalling both Acrobat 9 and the CS6 upgrade. Latest reinstallation of the CS6, installed everything except Acrobat X, which comes with the package...
Any ideas?

Still not working. I continue to get the error message that “Certain elements of or these products are not able to be installed” (translated from French). In the following error log, it says (amongst other things) :
ERROR: Error 1310.Error writing to file: C:\Config.Msi\3a1e5a.rbf. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Erreur irrécupérable lors de l’installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\3a1e5a.rbf. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
When I was uninstalling previous versions of Acrobat and Reader, it had warned that it couldn’t access the file C:\Config.Msi\3a1e5a.rbf. I did try running the Acrobat Cleaner Tool as you recommended, twice, restarting each time but still no luck.
Any other suggestions?
De : Mylenium [email protected]
Envoyé : mardi 7 août 2012 18:51
À : JFAAL101
Objet : Problems installing Acrobat X as part of CS6 upgrade
Re: Problems installing Acrobat X as part of CS6 upgrade
created by Mylenium <http://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/4604957#4604957

Error Message on Web Premium Suite while opening Acrobat that Adobe Acrobat was installed as part of a Suite

Can not open Acrobat Pro 9 out of my adobe creative suite 4 web premium. Keeps giving an error message. Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat start another component of this suite. I am running Windows 7 64 and already have the CS6 Premium Production Suite loaded on my computer. I really don't need to load all of the Web Premium since I have upgraded to CS6 programs but still need the Acrobat. My hard drive crashed and I've had to start all over again. This is the only glitch and it's becoming very frustrating.
Can't find a link to actually speak to someone at Adobe.

you'll need to install and open some other 32 bit cs4 app.

Adobe Acrobat 9 Installation Error 2?

Support:
I just purchased Adobe Creative Suite 4 for my office and I'm having issues installing Acrobat 9. All other applications install, etc: Photoshop, Dreamweaver. To get ready I uninstalled all my old CS3 software and used the CS3 clean utility from Adobe. Then I searched all my files and registry and deleted all leftover files and registry entries.
I restarted and began to install my wondrous new CS4! Everything went well until the end of the installation. I got an error saying Adobe Acrobat could not be installed. It gave me the below output, basically put: "Error: Error 2". I then went to the support site and installed the Adobe Air, Adobe Support Advisor. After a quick check of the "Creative Suite Product Install" option it returned, "The module found no solutions to report for the selected log file.".
Adobe Installer Error Info:
"Sorry you are experiencing trouble with this installation.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2."
I don't know what to do now. I desperately need Acrobat installed for my business. I have searched the support site up and down and have found no information on the issue. I did find a support issue which says, "Acrobat 9 is not installed as part of Creative Suite 4 on Windows (XP 64-bit, Vista 64-bit and 2003 Server 64-bit): Adobe Acrobat 9 fails to be installed as part of Adobe Creative Suite 4 on Windows XP 64-bit, Windows Vista 64-bit and Windows 2003 Server 64-bit." However I have an x86 (32bit) system. Hell, I even tried to install the Windows KB update file and it wouldn't let me due to my system being 32bit. Link to the issue below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407134&sliceId=1
I then also found a user who reported the infamous Error 2; however sadly he did not have the exact same issue although similar. He too ran the analyzer application and it also found no errors. He is also running a similar setup to mine (see specs below). He gets the same error when trying to install the other applications such as Illustrator, Photoshop, etc... To this day his issue has not been taken care of. Link to his issue is below:
http://www.adobeforums.com/webx/.59b6f48a
My system information: Windows XP Pro SP3 with a P4 3Ghz, 2GB DDR RAM, Radeon X1650, multiple hard drives, and the most recent updates, software, etc...
Please help and thanks in advance,
Mike

Bob -
I know my original post was over a year ago, but unfortunately I wasn't ever able to resolve it. I worked with tech support over the phone wasting hours of both of our time trying to resolve this problem. Now when I need to use Acrobat 9 Pro, I have to access it with my laptop and then transfer my work back to my desktop computer in order to use the rest of the CS4 Suite on my desktop. The crazy thing is I'm running the exact same XP software on my laptop as I run on my desktop and Acrobat on my laptop works great. So I have no doubt that Acrobat works well with 64 bit systems on Vista and 7, but I'm not very confident that by upgrading to a new windows operating system will result with success. This issue seems so strange to me since I am able to run 50 other applications on my desktop from other software manufacturers and can successfully download new applications from any software manufacture with the exception of Acrobat. If anyone has a similar problem and can figure out a solution, please let me know.
- Neil

Adobe Acrobat 9 Installation Error 2? *Updated*

______________________________________________________
Question**********************************************
Support:
I just purchased Adobe Creative Suite 4 for my office and I'm having issues installing Acrobat 9. All other applications install, etc: Photoshop, Dreamweaver. To get ready I uninstalled all my old CS3 software and used the CS3 clean utility from Adobe. Then I searched all my files and registry and deleted all leftover files and registry entries.
I restarted and began to install my wondrous new CS4! Everything went well until the end of the installation. I got an error saying Adobe Acrobat could not be installed. It gave me the below output, basically put: "Error: Error 2". I then went to the support site and installed the Adobe Air, Adobe Support Advisor. After a quick check of the "Creative Suite Product Install" option it returned, "The module found no solutions to report for the selected log file.".
Adobe Installer Error Info:
"Sorry you are experiencing trouble with this installation.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2."
I don't know what to do now. I desperately need Acrobat installed for my business. I have searched the support site up and down and have found no information on the issue. I did find a support issue which says, "Acrobat 9 is not installed as part of Creative Suite 4 on Windows (XP 64-bit, Vista 64-bit and 2003 Server 64-bit): Adobe Acrobat 9 fails to be installed as part of Adobe Creative Suite 4 on Windows XP 64-bit, Windows Vista 64-bit and Windows 2003 Server 64-bit." However I have an x86 (32bit) system. Hell, I even tried to install the Windows KB update file and it wouldn't let me due to my system being 32bit. Link to the issue below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407134&sliceId=1
I then also found a user who reported the infamous Error 2; however sadly he did not have the exact same issue although similar. He too ran the analyzer application and it also found no errors. He is also running a similar setup to mine (see specs below). He gets the same error when trying to install the other applications such as Illustrator, Photoshop, etc... To this day his issue has not been taken care of. Link to his issue is below:
http://www.adobeforums.com/webx/.59b6f48a
My system information: Windows XP Pro SP3 with a P4 3Ghz, 2GB DDR RAM, Radeon X1650, multiple hard drives, and the most recent updates, software, etc...
Please help and thanks in advance,
Mike
Solution**********************************************
Support:
I have figured out the solution to the issue on my own. I usually have the print spooler service disabled on my work PC to combat intellectual property theft. However, I remembered that I once had an issue installing Adobe CS3 Master Collection (Adobe Acrobat 8 Pro). The older generation Adobe software (Adobe Acrobat 8 Pro/CS3) displayed the error that the print spooler service was not started and provided a solution. What is really strange is that the newer software (CS4) simply gives no description of an error and simply outputs "Error 2".
Adobe Acrobat 9 Pro included with Adobe CS4 Master Collection will not properly install if the print spooler service is not enabled and started! After the install you can disable the print spooler service as usual, but it is necessary upon installation to have it running. In addition, Adobe Acrobat Reader 9 (Free Edition) will install and perform as usual with the print spooler service disabled. I suggest putting this information on your site for others who may experience the same issue in the future.
Regards,
M

Checking the Event Viewer is good advice.
I had Error 1606.Could not access network location, and a web search led me to this advice to remove old registry entries for MS Office:
http://www.gilsmethod.com/fix_error_1606_acrobat
Makes no sense but there you have it.

Adobe Acrobat X Installation Error

We have many Windows machines with Adobe Acrobat 9 Standard installed and running without issue, and they can update just fine. When we try to install the newly purchased Acrobat X Standard on these machines, the installation fails at the very end after creating the PDF printers. We have tried letting the Acrobat X installer remove Acrobat 9, and we have also uninstalled Acrobat 9 manually before attempting the Acrobat X install. We are installing with local admin rights.
The error still occurs, and Acrobat X installation fails with :
Error 1935. An error occurred during the installation of assembly component {C6357C55-7461-3D51-9AE5-FD71CA24027A}.
HRESULT : 00x8007051A.
Then we hit OK, the entire installation rolls back and fails. However, we are able to reinstall the Acrobat 9 Standard without issue.
Any help or direction would be much appreciated.

Good day,
Sorry to hear you're having trouble. Try the solutions outlined in this document: http://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html if you're still having trouble.
Kind regards,
David

CS6 Error installation on mac

Hi,
I need help, we are getting an installation error when we try to install CS 6 on Mac.
We tried all possible troubleshooting like making sure no existing CS suite, on mac security to allow to download and install "ANYWHERE".
Tried installing Adobe support Advisor but still no go. Help please.

uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
after renaming oobe (see solution 2), CC desktop lists applications as "Up to Date" when not installed

Adobe Acrobat XI installation fails when get Error 1935 "during installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E} HRESULT: 0X8007054F

Adobe Acrobat XI installation fails when get Error 1935 "during installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E} HRESULT: 0X8007054F

Hey Nicholas,
The following link might help in resolving your issue :
http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html
Please let me know if this helps with your issue.
Regards,
Rahul

Need help with Acrobat Xi installation error

Here is the error I am getting...
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s) ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} ----------- ERROR: Error 1311.Source file not found: C:\Windows\Installer\Data1.cab. Verify that the file exists and that you can access it. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1311.Source file not found: C:\Windows\Installer\Data1.cab. Verify that the file exists and that you can access it. ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603 ------------------------------------------------------------------------------------- "Windows 7. Have tried installation several times. Need help now, considering I am paying for this service!

Thank you for the replies.
Jeff, I will check that link and try what is suggests.
Bill, to answer your questions...
1. This is a CC installation.
2. Yes, I am logged in as the admin and I have no anti-virus other than Microsoft Essentials enabled.
3. This is a download installation.
To give even more info that might help, I am using a Windows 7 machine with more than enough capability to run CC. I had installed Photoshop, Illustrator, among other apps successfully. I then tried the Acrobat XI installation. Acrobat XI downloaded and extracted, but when it started installing it froze around 50% and then I received the installation failed error from Windows. Once that was confirmed the CC install progress finishes but shows failure. The More Info reveals the error I pasted in above. Afterward, none of the CC apps worked properly and had to be uninstalled. So, next I installed the CC downloader and tried to start installing Acrobat XI first but the same error occurred. That's when I got frustrated and posted my original message. My limited knowledge leads me to think the error issue lies in the AcroPro.msi file but I have no idea what that is or how to find, correct, or install it.
Thanks again for any help you can provide. I'm really frustrated that I'm paying for something that I can't use.

Installation of CS6 Error: Media DB Error: 6

I am trying to download Creative Suite Standard Design CS6, after uninstalling my version of CS5 I am getting an error after selecting the Install process. The error says "Inconsistency in the installer database" and the error report is as follows.
Exit Code: 15 Summary - 0 fatal error(s), 1 error(s), 0 warning(s) ERROR: Media DB Error : 6.
I have checked the logs and tried everything. Can someone help me with this issue?

run the cleaner and retry per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if that fails, contact adobe support,
https://helpx.adobe.com/contact.html

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Creating an automated silent install of Acrobat using InstallShield Tuner - Part 1

For anyone who has tried to use the InstallShield Tuner application you'll know how buggy the program is and be aware of the lack of support from Adobe. After 4 months working on and off I managed to get a (mostly) working silent install. I thought I would share my findings with everyone so as to help prevent a few headaches.
Note I am based in England and some of my comments may not apply to US customers.
================================
Acrobat 6.0.1 Admin Install Point Creation & Maintenance
Creating the Install Point
1. Copy files to the network share that will be your Admin Install Point.
For Acrobat Professional these files are on the Acrobat CD
For Acrobat Reader you will need to download the latest version from www.adobe.com. Adobe is using a new compression package called Netopsystems FEAD Optimizer to deliver its Acrobat Reader application. To extract the files double click the downloaded .exe file and wait until the actual Reader installation begins. The uncompressed files are temporarily stored in %system root%\Cache\Adobe Reader 6.x.x\ENUBIG. Copy these files to the network share.
Once the installation files are copied to the network share select them, right click, choose properties, switch off read-only attribute for all files (inc sub folders).
2. Install the InstallShield Tuner 6.0.1 from Adobe Acrobat
(http://www.adobe.com/products/acrobat/deployment.html)
3. Install the software that you intend to create a .MST file for (Acrobat Reader or Pro) and update it to the same version number as the Tuner (6.0.1 at the time of writing). The latest Acrobat can be downloaded from Adobe as can patches for Acrobat Professional.
Note: After further investigation his step may not be necessary.
4. Due to a bug in the InstallShield Tuner the PCs language and regional settings must all be set to English US. (START Menu Settings Control Panel Regional and Language Options). Set everything to English US.
5. Run InstallShield Tuner 6.0.1 for Adobe Acrobat and when prompted choose Rdr60ENU.itw (for Acrobat Reader) or AcroPro.itw (for Acrobat Writer Pro). These files can be found in the location you specified in step 1.
Acrobat Reader Configurataion
1. When prompted choose Create a New Transform
2. Select Adobe Reader 6.0.1.msi as the base .MSI file
3. Give the .MST file a name
4. Click Create (this may take a minute to process)
5. Configure your install options
6. File - Save
Acrobat Writer Pro Configuration
1. When prompted choose Create a New Transform
2. Select AcroPro.msi as the base .MSI file
3. Give the .MST file a name
4. Click Create (this may take a minute to process)
NOTE: Do not click on the Organisation Product Properties field. If you do the installer will return a transform error when you try to deploy Acrobat. Instead enter these details in the Abcpy.ini file and via the command line. (See step 5)
5. Amend the Abcpy.ini file as below:
ISX_SERIALNUMBER=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx (where xxxx is your serial number)
USERNAME=xxxxxxxxxx (where xxxx is the users name)
Company name should be entered from the command line (See Installing Acrobat Writer section below)
6. Features
Configure which features are to be installed
7. Preferences
Configure your install options
8. File - Save
Continued in Part 2
===================

Ok, I'm not the sharpest pencil in the box. I'm distributing Elements 6.0 from a server and having user go to Start, Run and typing \\servername\project folder name\setup.exe but keep getting the error "Incorrect command line parameters. I'm trying different variations in the command line field in Tuner such as: setup.exe /s /v/qn What am I missing?

Acrobat Pro Installation Fails

When installing CS6 Design Studio (purchased), Acrobat Professional won't install. After installation, I get the following error message: "Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used." Help!

Error 1311, 1335, or 2350
Mylenium

CS6 Error - Must Upgrade To Newest Version

I am hoping someone can help me with a problem I am having with Photoshop CS6.
I got an error message saying that something is wrong with my Adobe Photoshop CS6 and that I needed to upgrade to the newest version. I didn't think much of this and restarted my computer. Upon launching CS6 I noticed that naturally curved parts of a photo now look a bit jagged as does any lettering I insert into a photo. Something is wrong! I opened several photos in another application everything looks normal. (I've been out of work for a year now due to some minor medical issues and really can't afford to upgrade to the Cloud right now.)
1) Does anyone know how to actually talk to a person at Adobe? I called this support number (800-833-6687), but a message says that they don't deal with CS6.
2) Can CS 6 be reinstalled?
Any other suggestion would be appreciated!
Thank you,
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Gene,
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I really don't think it is my computer even though it is a custom built machine. Note: My cousin has been a professional photographer for 40+ years, and he recommended the company to me that built his computers and networks them. They really know what they are doing! I haven't updated my video card in quite awhile, I figure, if it isn't broke...don't fix it or upgrade it.
Windows 7 Home Premium (Service Pack 1)
Intel Core i5-2310 CPU @ 2.90GHz Quad Core
Video Card: NVIDIA GeForce GT 630

How to solve the problem when opening program illustrator cs6 ERROR: 16 It is WINDOWS 8.1 / 64 BIT help please

how to solve the problem when opening program illustrator cs6
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Thanks, Jeff! The file Adobe Setup Error.log contains the following information:
02/14/14 07:20:26:474 | [INFO] | | OOBE | DE | | | | 8860 | DEVersion: 5.0.0.0
02/14/14 07:20:26:475 | [INFO] | | OOBE | DE | | | | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[    8860] Fri Feb 14 07:20:26 2014 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[    8860] Fri Feb 14 07:20:26 2014 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[    8860] Fri Feb 14 07:20:26 2014 INFO
:: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...

Acrobat X installation as part of CS6 error everytime

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