Acrobat X not Converting Excel Sheet Correctly

Hey all hoping someone is able to assist
Our Client is using Acobat X on his Windows 7 machine. When he attempts to convert an Excel sheet it converts ok except for the invoice sheet where the formatting gets screwed up (it has pictures in it company logo and address). The company logo and address do not get translated correctly and formatting is off. It has never worked for him before.
Actions Taken:
- Granted user local admin right but no difference
- Removed the Adobe COM add in and reinstall in Excel but no difference
- Repaired Office but no difference
- Reinstalled Acrobat X but no difference
- Logged on with another domain account and using the same PC but different profile I could convert same file without issue
- Above point indicated something to do with users profile. I created a new profile for user and it worked! but then within 5 minutes he had the same issue!!
- Tried running process monitor to see what the differences were between the files my profile touched and users. Trawling through we are essentially touching the same dlls etc
Because it works for me I suspect it must be something to do with users profile but not sure where it could be
Anyone else come across this issue? any help greatly appreciated!

Hello. thanks for responding.
Page size is good.
When I went to Word and printed to the Adobe PDF printer, part of the text on page one of my document is missing but most of the other text is there.
Printer Preferences and Properties seem fine in Word.
I had a similar issue a while back and remember it was the current version of Flash causing the issue. We had to unistall flash and install an older version. But what's funny is the latest version of Flash results in the same problem and so does the previous version of Flash...which when I had that, the PDF conversion worked fine until last week.

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Hi frnds,
I was chk fully but ican't understand the error.
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form display .
perform fill_layout_structure.
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    'ZDES3' 'Description 3'      140 'IT_FINAL'    'X',
    'ZDES4' 'Description 4'      140 'IT_FINAL'    'X',
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    'ZQI2' 'Qty Insp 2'          10 'IT_FINAL'    'X',
    'ZQI3' 'Qty Insp 3'          10 'IT_FINAL'    'X',
    'ZQI4' 'Qty Insp 4'          10 'IT_FINAL'    'X',
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    'ZQI6' 'Qty Insp 6'          10 'IT_FINAL'    'X',
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form fieldcat using   a b c d e   .
data: wa_fieldcat type slis_fieldcat_alv.
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Click 'local file' button,
display the error msg,
1. "View cannot be switched: Product is not installed or integration is not active."
2.Error analysis
    You attempted to access an unassigned field symbol
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My home computer is XP Professional, and I am using Mozilla Firefox 36.0. I know we are using older computer programs, but until we can afford newer computers we have to use what we have.
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I can't send a copy of the file because it contains confidential material.
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Hello,
Thank you for responding. Sorry that my message is so confusing.
In Google Doc's we are able to highlight/selected portions of a PDF to print.
In Mozilla Fox under Applications, Portable Format Document (PDF) Use Adobe Reader (default).
So when I go to print off my timesheet, after I have highlighted everything, I get this message: I've chosen to open my timesheet which is: Adobe Acrobat Document from https//docs.google.com. What should Firefox do with this file? Open with Adobe Reader (default).
Do this automatically for files like this from now on. I click on the OK and the file downloads as a PDF file in Adobe Reader. On Google Doc's I click on the print key then I am able to open up my printer menu. Its after I click on the print key that I receive this message.
So what do I do please?
Thank you,
Maureen A. Mumm
From: pwillener <[email protected]>
To: Maureen Mumm <[email protected]>
Sent: Friday, March 6, 2015 8:05 PM
Subject: Reader XI, An Error Exists on this Page, Acrobat may not display
Reader XI, An Error Exists on this Page, Acrobat may not display
created by pwillener in Adobe Reader - View the full discussion
Maureen Mumm wrote: I then go to my timesheet, and highlight all the rows that I would like to print, then I hit the print key, then I get the box that states, opening my timesheet which is a PDF which is an Adobe Acrobat Document, then I have this message, What should Firefox do with this file? I have it set to open with Adobe Reader (default) do this for files automatically like this.
This is very confusing to me; Adobe Reader does not have such a functionality (to print highlighted/selected portions of a PDF). Could it be that this is a functionality of Google Docs? Also I have never seen a message "What should Firefox do with this file?". If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7262026#7262026 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7262026#7262026 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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