Acrobat X - Online help does not launch

I'm using Acrobat X, version 10.1.0 on Windows XP and IE 8.
When I click Help, the browser window opens, but the help does not load. How do I fix this?

Thanks - Note that I did try searching for a solution on the Internet and in the forums, but didn't find the article because I used "launch" instead of "display".
I'll have to use one of the workarounds in the article because I cannot open the help from the Acrobat Help menu.

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