Acrobat X Pro: Accessibility Report says No Alt Text for image but there is

I have added the alternate text for images on my pdf but the accessibility report is still giving me errors stating that there is no alternate text. Does anyone have any idea why? I have checked and the alt text is there. I don't understand this.
Thank you.

I assume when you click on the error it is taking you to the location where the error is. Not seeing the document it is hard to tell... do you have a multi-page document and when you click on the error does it take you to the location where that problem is?
There are several things that could cause this problem. The Figure or other tag that contains the alt text must have content. It cannot be an empty tag.
It also cannot have another Tag inside of it containing the content. There must be some actual content directly within the Tag with the alt text, not nested inside another Tag, if that makes any sense.
Or, there may be another Figure Tag that has no content. That, too, will generate an error.
If neither of those suggestions work, if you post the file I can probably find the problem.

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