Acrobat X Pro - cannot access formscentral

acrobat X Pro - cannot access formscentral to access online templates - dead link. also, will there be something to replace formscentral when it dies in July?

https://formscentral.acrobat.com/SignIn.html??state=%7B%22ac%22%3A%22formscentral.acrobat. com%3AA-WEB%3ALogin%22%2C%22av%22%3Anull%2C%22di%22%3Anull%2C%22mc%22%3Anull%2C%22pl%22%3A null%7D&code=eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE0MjY2MDA1O DE4OTktZDI5ZjMxMTQtM2YzNC00YzdlLTk5NTMtOTViZjhmYTI2ZDA3Iiwic2NvcGUiOiJBZG9iZUlELG9wZW5pZCx vcmlnaW5hbF9jcmVkZW50aWFscyIsInN0YXRlIjoie1wiYWNcIjpcImZvcm1zY2VudHJhbC5hY3JvYmF0LmNvbTpBL VdFQjpMb2dpblwiLFwiYXZcIjpudWxsLFwiZGlcIjpudWxsLFwibWNcIjpudWxsLFwicGxcIjpudWxsfSIsImFzIjo iaW1zLW5hMSIsImNyZWF0ZWRfYXQiOiIxNDI2NjAwNTgxODk5IiwiZXhwaXJlc19pbiI6IjE4MDAwMCIsInVzZXJfa WQiOiI1RDE2NzJEQzUyNDlEQUI4MEE0OTBENDVAQWRvYmVJRCIsImNsaWVudF9pZCI6ImFkb2JlZm9ybXNjZW50cmF sIiwidHlwZSI6ImF1dGhvcml6YXRpb25fY29kZSJ9.iZsC-AYZGM7ShRc4KCQvz4DzYOqnvsd8pFXidVG9Zg9F6zOe lPuBptLM1IB6liMiJMQonyKqghMDBJ9P3kfWw29kjpWD4k8Muc2-lgFI9p6CFFWygD-mK6I1P_mY0-3iSwGfprIW9L O3--ZwdW3R-nQeXk_tRn5aokNkQKxqzPa4CcBM4IzBZsv8nhU9zxZOrC9szc-HDeD5LL59krrQGZGjkse5XyKu681t A7ik3byDpbb5KwsvvWkyk5iVNx5OwymCY5-9iKUxCrWlhxdScEwsMbxFcRdxz3E6y-KkMBR4bL06jPYk-pMbZpmDn3 1T3UMDeTlp1dXHvJfOE2zRPA
Continuous loop.

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    OPTIONS http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/WS%20Library/89000000 HTTP/1.1
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    HTTP/1.1 302 Moved Temporarily
    Date: Tue, 16 Jul 2013 10:42:30 GMT
    Server: Apache/2.2.15 (Win32) mod_jk/1.2.30
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    Location: http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/_layouts/Authenticate.aspx?So urce=%2Fportal%2Fworkspace%2FWS%20Library%2F89000000
    SPRequestGuid: 4fb96723-8eaf-4249-9f63-13a3c4d61a25
    X-SharePointHealthScore: 5
    X-Powered-By: ASP.NET
    MicrosoftSharePointTeamServices: 14.0.0.6106
    Via: HTTP/1.1 dev-ms-db-01.devrapdrp.mahadiscom.in:80
    Content-Length: 259
    Keep-Alive: timeout=5, max=99
    Connection: Keep-Alive
    Content-Type: text/html;charset=utf-8
    <html><head><title>Object moved</title></head><body>
    <h2>Object moved to <a href="http://dev-ms-db-01.devrapdrp.mahadiscom.in/portal/workspace/_layouts/Authenticate.aspx?So urce=%2Fportal%2Fworkspace%2FWS%20Library%2F89000000">here</a>.</h2>
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    Cookie: SMSESSION=yFelHh2awfWW7yLKZHpSnNHDstixrmkciGIIqfLtwSRrLEQeVdI4R9iO3Q9qynhWDFCk8OIW2HXl+Cl JOdVC5/mwavCdDtHZYn5tL1s6C3BjIGLJowaDVTXUeGZAt0JcyVHEQcsIVgiiFlmkPKPapEOprHPItaa/vZJal5eeK 7NN8s0RrJ+Me1PlBmRQdBSklMxilciwMaLMXAKRwHSstl3kw5n2Qo5VCRmjG34k3gsYWNHh/I5o6buRRszeGpdZLeU 9GLeOdk8r3qXiXwIOvBhkBZrfuPKMAa1IIhftEdeJgKh9XSuCxAHs8wTEGCDzBNSzqZ3Q6S1UhC8/aA8qw1o2lVMbn 3AaYb2LE2/PgW9pN6VctY4XW6O8Dpvri8iXMCHLR28F8KrzLgust3CPBu1D/APPyJpsc1ya/IxdO5FWmCmBvGviEnN m9sNjPZVMSg3rpUgH8C492Kg5k4TzbqRsCvnI7o8ulycpBLvQOoQ97xOO8esCj/jtQAC8Y2bKLCKPqJhSJO4ROCaK7 6cGMihhGDhqE5+IJsW4Wr7Om4l4mO1Ov28hwJiGZVW0NsF0BJDrqPcagMAolIQ8xgTX1wpxPQebt/voTr5+ZjPbUj5 5LRvavod8ePnrE9majS/Fzr1QkHpeZvMxE6UBJ3r32uiEqykcm91nKIZpgBNkwKP9HzbgMSh8KV+y4vxQeOUT2rQo8 8r3vql9d+XCU7jk0jv6J+ugBBxGVaRC99thR6kvolTo7QMn6vsUk6ZC57IpSy84CQHSxp0vtNYdnTRcL8IZUPXyh3L iBnmCmdpRbEpN2l8kR23Jn0Zb1i/BxbMFU5El8xkhxWiZPCRLHctIIoXhv6Mt4amlc84MbawQedaL3ynWQFPg3sgyn 8KbigvV6nKf+rOBeVVU/fwCpLRwHxZ8x5aKWXPTZuT1W3tCkA6OwWIi9fshksawMgzTnNYpP/vz+Yrp/akquH5qb25 ZXsUHaMzR6YC0Lnw7wAMjRoDELznOVg0fgL12mjRkplI2Fg1HjsbmGNtdsCuS5Nt/VAiur40GNPnRG+kYtTVvaTOLw ShaXSqbKc5y0Z2MiQ+sCxXmXueRTtnXYiMKd3dszcGkor3mW2QrJqkFblcTSnIUeYDHhCMK+dt/0xA1jsVVA9Zal4F ISyWTryDUK5BQHVGyAHOoZK7NsYosGabLtvVe777VO4Q3eBSWkEU5QWpe47eAe54o1nfsR+gl0lJjR7q9Ms5LNW9qU NZaBahic1+c4MqhqLY5l+yqrig3CaFm; SPSESSION=EHC4LQyCHd29iQYBYn4tZz32xTbluDRCKmE7MfoOvlo4X4bkU2z2+YB3GbbMs99E/nVU/QwCPFaNxTz 6dx9EAHyBo1xhs6fNhkrlFX+m/EZiufmafae/osbzcdx2fWbEsh78UnstGbRPRX5kSx8gCXRnc14vWagr+Y6nufb3w 50c+5u96DQJSR+WhoZOiVnmoeUHq7TIgd9N9dUl+9lBOyFfetYCHjvZNWHKANLMIl3lkbvO5xtMBpGLGZ/m12mitKx TQKJ++dbRcCUM9f8e52nz/soFLjhd3bL9KCln9IsaqBtBW1n/rBtxogQq8CLGl64RT3gW/yIAPPvCKQHKvT/PjsNOQ c4K4vSdN9zSxJFwrC6s1s046wxg707+iHQzChaVI8E/DcQPFn4FkdntwrO9CejVT1qSEkqRbr1XsxONaNWQu2SOyTQ 6vz3fO1j/Y+SH3R9+liZ/Q9HnQyh6DgMkswvbcJDqoVK61B6QGOJECihpMxjrtdHCEFDulMb5rnE70V3hBttLJRj8R 5T5ttHG5geAjync4BaWfIDLoi1hfJtUMPASnZKLzIl/SOwYHxFLIWL/P57T3NkrjiqTkoeqvP63Qf1pnWgh18gOFIF JuncxdnNI2Mg67UlJ+JPxQMPf6tuPWHD78SActM6r0pAnz7tbHmjb14D7ZmPjPN98yORlUxbL4vNzoXJYbYn0f3ZPw Rw6I1pF8cThGuMy7mb+0zwCPrsDCl23yS03l7GFavyk9bGRc4SDh5INslA1TI1rVS4k+9ECZpPKHiEtDDjQKWoO4Pi u/WrXgNWT3wl49qslDfBnHucyXFH6+FWfOBcP82DsbGLXt6+wsDIdOhTXFbweAIPXgsLL1bIjpBPzwR4KwIf0lOKxp O+Bah5ZQs7JtPIBjsnWO/KUfU4vQN3H6lBUBm8+lLEVNA8tBnyDhXhxvLmL3j7eeMCigRQsVtVOAwT9Lbyk+wie6Fa 2JzgNUXDJFL/n3uo/I1U6Z+UFz+oKaP/MPutCGUMFUq1K9zO9g60UD9YaB+OxIfO5vudJ0yrhaVAeSeyWn3bnVCKZi xHTpG1frsQqMm2NkmnMoe3r3KvyqvbdEBiLGVniyBUDRYqOn5vTTnvnRMuxpR+jRiSSg1REarO1IJLEUBX2XDAkuNY 5/ulMUVJXikVpRHE8T4NXVFssFtMYE6ff4Whc1ZrLiIt4QQy85QFszpI4jqVdb5Zrn66JdgY4w168+wHllLZh9iyoK CZKAWNRQzJSqfOmEqbMVMR+dAnBAwDRqydZ8AiE2lhlgqHB2dk3hETwickBvAldOqZdJu3jJ/w6CGL82Tx2W5eyHQU EkHU/gs7Lrpjxyc+fJSPK03LKZlS2Gpy5wHx2LFybBX1FndVbml0axdbX62uIjEOnDvD1; FedAuth=77u/PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0idXRmLTgiPz48U1A+MMe1LnR8c2hhcmVwb2lud HJlYWxtMWZvcmRldnNoYXJlcG9pbnRhZ2VudHw4OTAwMDAwMCwwx7UudHxzaGFyZXBvaW50cmVhbG0xZm9yZGV2c2h hcmVwb2ludGFnZW50fDg5MDAwMDAwLDEzMDE4NDQ5NzYwMjAyMDAwMCxGYWxzZSxlSGZscEVHNDJEK2F3SXRQVFNLa GNXMzR5VU1HZ2hIVVRNT2ppaDJxY2YzcVRtKzcwR3RxblNmQUlQSisxZkhZZXNzaUhsejRWU1owRkJJRExEWDdXZWt 0dXNYUjd5YUtiRzNxdEdzZEVWM0ZXWmp0Y20vdWpkdHhlTTcxd0luRllEQ25ld1oxa3k0MUJ4NVFOanFlSGpaMmdtZ GVWZEdLczdHTGxWV1J0NUVYMWJNT2pnMTBsaGQvV2VQc1dCNGFWUDBXWnlwdEpmUEZHTEV2QjVCdHZpd1ZjekFwQ0d HTGY5bkk5S2IxS285aHhxMXNuUkxKbi9GNi9HdG50M3FMaEl1YnR5ZGwyNHBiaXBVQ2RuZjNldWExeVFxQWdqV25zN mFONFV5VHMrQVpGUlRmcDBUVHNzL0R1d2dGa1IwSlpCZGd5UVpTNlBRTTZhK3J5ejlpZmc9PSxodHRwOi8vZGV2LW1 zLWRiLTAxLmRldnJhcGRycC5tYWhhZGlzY29tLmluLzwvU1A+
    HTTP/1.1 200 OK
    Date: Tue, 16 Jul 2013 10:49:17 GMT
    Server: Apache/2.2.15 (Win32) mod_jk/1.2.30
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    When site is with NTLM authentication, adobe acrobat x pro opens and allow to edit successfully. But when it there is Claim Based authentication, it cannot. It seems Adobe Acrobat X Pro does not have capability to send appropriate headers to handle claim based authentication. Also it is not able handle the sequence of request-response for claim based authentication. When searched on web, there is one product of Acrobat called LiveCycle, which has capability to handle SAML. Does that mean Adobe Acrobat X Pro does not have the capability to handle Claim based authentication so it is depend on LiveCycle for it?
    thanks
    Sharmila

    Hi MkkLam
    The below mentioned link might resolve this issue, kinldy try it:
    LInk:  http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
    Other related thread:
    http://forums.adobe.com/thread/1021632
    Thanks!
    Atul Saini

  • Adobe Acrobat  X1 Pro- cannot edit a PDF we created. It says to use Live Cycle, Does this Adobe subscirption not include Live Cycle? The earlier version of Adobe did.

    Cannot edit a PDF we created in Adobe Acrobat X1 pro. The form tells use to use Live Cycle to edit. Does the X1 subscription not include Live Cycle? Our earlier versions of Adobe did include Live Cycle

    No. You have to purchase LCD separately now.
    On Mon, Apr 13, 2015 at 5:23 PM, celestes5673329 <[email protected]>

  • Printing to PDF using Acrobat X Pro - Cannot figure it out!

    I do not have the option to print to pdf and cannot figure out how to perform this function.  Following the user guides there should be an option under file > Print > advanced > print to pdf
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    Furthermore, if i scroll through my printer options this is also not available.
    Please help!

    I tied to print to pdf within Acrobat 10 Pro yesterday trying to solve a printing problem.  It seemed that the application would not print to pdf but required me instead to "save as" pdf to create another pdf copy.

  • Acrobat X Pro Cannot Install with Win7 x64

    I cannot figure out the reason why i cannot install acrobat x pro.
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 4 error(s), 3 warning(s)
    WARNING: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
    WARNING: OS requirements not met for {CEFF1F0F-787F-457D-B492-07F9B3F7C0D2}
    WARNING: OS requirements not met for {3F41BA46-09C3-4500-96D7-DC4390AD0124}
    ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
    MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ERROR: The following payload errors were found during install:
    ERROR:  - Acrobat Professional: Install failed

    Bobby Johnson
    Thanks for your help. The problem cannot be resolved according to your suggestiones. My Windows 7 is in Traditional Chinese. I still have no ideas for resolving these two errors.

  • Acrobat 9 Pro cannot crop certain files that v7 can

    I just upgraded to Acrobat 9 Pro for Mac, and find that it does not allow cropping of many files that I can crop with v7. At least in some cases, these are PDF/A files.  Does v9 prohibit the cropping of such files, and if so can the PDF/A restriction be overridden? I am running OS 10.5.8 on a G5.  Thanks!

    No product should force security on its users without providing them any practical way to override. Web browsers, email clients, and operating systems warn you of potentially dangerous files and then let the client make the choice. What if it's a zip file from a trusted source full of harmless text documents? Too bad - because Acrobat says so. Acrobat makes no attempt to examine the zip file to see if perhaps its contents are dangerous - it just sweepingly decides zips are far too dangerous to let the user have any voice in the matter. I fundamentally disagree.
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  • Adobe acrobat x pro cannot execute

    I have purchased and installed the Adobe Creative Suite 6 Design & Web Premium 2 to 3 months ago, all the program like photoshop cs 6 can execute without problem, recently I found adobe acrobat x pro did not respond at all either I click the pdf file and I directly call adobe acrobe x pro.  I would like to know the step how to uninstall and re-install the adobe acrobat x pro from the Adobe Creative Suite 6 Design & Web Premium disc or shall I download adobe acrobat x pro from the web site and use the serial number of Adobe Creative Suite 6 Design & Web Premium to re-install.  Thanks

    Hi MkkLam
    The below mentioned link might resolve this issue, kinldy try it:
    LInk:  http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
    Other related thread:
    http://forums.adobe.com/thread/1021632
    Thanks!
    Atul Saini

  • Error 1606, Acrobat X Pro - cannot update, uninstall, or fix install

    I installed X Pro on a Win7 machine.  I updated the program to 10.0.1 when the update came out in February.  About 2 weeks later, SP1 for Win7 was released and I installed it.  I don't know if SP1 is causing a problem, but I have not been able to install the 10.0.2 or 10.0.3 updates, either manually or with the Acrobat Updater.
    I have used the Microsoft Fix-It Wizard and done the manual fixes as noted in their Error 1606 Knowledge Base article.
    I would like to uninstall and reinstall X Pro, but I can't even do that due to the Error 1606 message.
    I have had some help and advice in this forum previously, but none of the suggestions have helped (registry tweaks).
    Has ANYONE solved this problem??
    TIA,
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    Bobby Johnson
    Thanks for your help. The problem cannot be resolved according to your suggestiones. My Windows 7 is in Traditional Chinese. I still have no ideas for resolving these two errors.

  • After upgrading to pro cannot access virtual machines

    I recently upgraded my machine to Windows 8.1 Pro in order to use Hyper-V for Windows Phone development but ran into another issue. I also have Ubuntu set up on virtual box but now can't access it because of the following error:
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    Are there some permissions I have to set for this? If so how?
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    The Phone Emulator requires Hyper-V.  The installer enables it silently.
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    http://ITProctology.blogspot.com
    Learn. Apply. Repeat.
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  • Acrobat 9 Pro: Cannot copy highlighted text unless I un-highlight the text

    I have highlighted text in a document. When I go to copy that same text, it selects the entire sentence. I right-click, the menu starts with "Set Status." There is no "copy" option. Neither is control-C successful. When I next paste, it pastes a previously selected text, not the text I am attempting to copy in Acrobat. The only way I have found to copy the highlighted text is to un-highlight it, and then copy it. Are there any other solutions?
    Thanks!

    Thank you! This works. I pressed "shift," then highlighted the text I want to copy, and right-click (while still holding down "shift" key), and "Copy" finally appears in the menu.

  • Acrobat 9 Pro Cannot select image and overlapping text

    I want to copy a section of a newspaper page that includes both text and graphics and keep it looking the same.
    When I draw the select box around the section using the mouse the box just disappears when I let go of the mouse button.
    I already did the
    Make Select Tool Selct Images Before Text thing.
    The touch up tool does not select the area I want as a whole, just pieces.
    Thanks for you help.

    The Select Object tool only selects one image (or text selection) at a time. Try using the Snapshot tool instead.

  • CS6 - cannot install Acrobat X Pro

    Upon installed everything from the CS6 pack, it pops up that Acrobat X Pro cannot be installed with error message :
    ERROR: DW050:  - Acrobat Professional: Install failed
    Any idea?

    Mid of Aug. 2013, I bought a new Lenovo T430s notebook pc  & Adobe CS6 Master Collection (student edition, ENGLISH Version) in Hong Kong, then find out i could not install first all of the software in CS6 Master collection, and then could install all other software in CS6 Master collection,except Acrobat X Pro could not be installed.
    I use many methods listed in Adobe Help Community and had installation for over 5 times still cannot work it out.
    I then call to Adobe Technical Support Hotline: 852- 3071 4922 in Hong Kong, Mr David Leung at technical support talked to me three times in a week, and we communciate by email too.
    Over the phone, David Leung instructed to install Acrobat X Pro from my notebook pc 's safe mode by type in "misconfig" at run, but still could not install Acrobat X Pro from CS6 Master collection.
    Here are the whole case, and method to solve it, anyone face similar installation problem that could not install Acrobat X Pro from Adobe CS6 Master Collection under Window 8, could try this method that I use, and i could install Acrobat X Pro in success by myself finally over 10 days.
    Computer for install the software:
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    NO Anti-virsus software and other software are installed, deleted Adobe AIR installed in the notebook computer
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    - used another new set up administrator account to log in computer to install the software
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    - First time to install CS6 master collection, only Acrobat X Pro and InDesign Software BOTH could not installed successfully.Then base on a Chinese user in China posted info online from google, and use his method to delete 'Caps.db' and 'pdb.db' in Program Files(x86)/common files/adobe/caps, then re-install CS6 master collection, then InDesign and other software could be installed, but only Acrobat X Pro still cannot be installed.
    Aug 23. 2013, I click on the given link from Adobe techncial support David Leung by email: 
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.htmlhttp://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    I read the solutions info at the link ant then take the following action:
    Action DONE:
    Go to  D:\Adobe CS6\payloads\Microsoft_VC80_CRT_x86
    -         Then see its Install Shield Wizard, and CLICK “Repair” Icon, then enter
    -         Then install the Acrobat X Pro of the CS6 Master collection
    -         Then show this error after installation is not done successfully
    -         * Note: now has only Three Error messages
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
    MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed
    I see one of the error message is Error 1335 , which has shown in some of the past trial installation of Acrobat X Pro from Cs6 master collection.  I then go to search error 1335 on Adobe help community online and see this link info:
    http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
    Error 1311, 1335, or 2350 "Source file not found...data1.cab" |Install Adobe products | Windows
    I then use its mention method, I COPY the DISC 1 of Adobe Cs6 master collection from the D: of my notebook computer to my computer Desktop 's new folder (I make a new folder on desktop first). Then I install the Acrobat X Pro from the copied whole disc 1 at the Desktop folder, then I could install Acrobat X Pro immediately and successfully to my Window 8 (Chinese) platform notebook computer. I could use Acrobat X Pro (i.e Acrobat 10.0) at the computer now.  It means to install Acrobat X Pro from DESKTOP is the solution.
    ** FOR ADOBE:
    Share these with you, hope it could help, and wish ADOBE could archive my case and this method to help all others.
    Normal users same as me must feel frustrations if could not install Adobe software. ADOBE as an international software developer should fix the bugs asap once it already know the bugs relate to Window 8 or any other new pc software may crash Adobe software !!!
    ZenZenSun
    Hong Kong

  • My mac pro laptop cannot access the internet which is cable thru airport extreme any suggestions

    My Mac pro cannot access the internet cable but is connected to wi fi thru airport extreme. my apple desktop works fine on the system and sits next to my laptop. any suggestions

    "I have an ethernet cable in port 1 on my computer. That is configured manually to access ther office network."
    Do you have a "real" IP address or a private (192.168.x.x, 10.x.x.x, 172.x.x.x) IP address?
    "The wireless router was connected to the company server only for the purpose of getting me online through Airport because I couldn't access it using an ethernet connection"
    Could not access it because their network security blocked you by intent, or had some unknown technical difficulty?
    Unless you are blocked by intent or ommission (if they have to explicitly allow your machine) I can think of no technical reason why your wired connection should not both get you on their network and on the internet in general. You should not need to be dual homed (though dual homing should work as well).
    Please answer the questions above when you can - I think solving the wired LAN issue will be easier if you are not being intentionally blocked.

  • My Acrobat X Pro does not work simultaneously with Reader 9

    Hi,
    I save a word file to pdf.
    I am reading it via Reader 9.
    Simultaneously I open Acrobat X Pro to access the same file in an attempt for some editing work - and then the X Pro never boot up again.
    Any help?
    hkjhht

    Thanks Rave.
    I called the customer hotline. Special thanks to the gentleman Grandy who is absolutely patient in leading me to solve out the problem.
    The final solution is to uninstall X Pro, using the clean up software to remove the Reader 9 and any residue of X Pro, and then reinstall the X Pro again, and to abandon the Reader.
    Thanks and everything is fixed again.
    hkjhht

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