Acrobat X Pro, continues to need re-installed every 30 days, with a 4 year subscription.

I'm really, really tired of having to re-install this program every 30 days when I purchased a 4 year subscription. The first time this happened on a weekend, I missed turning in assignments and then had to reinstall my entire CS6 (per adobe help suggestion) to get it to work. That takes 8 hours, if I'm lucky. I have found a way to do it faster, but this is the 6th time having to reinstall it and I'm tired of this glitch in the program. I have also be made aware it isn't just happening to me. I want to get this fixed. This suite wasn't cheap, and the continuous headache this problem keeps creating isn't something I can overlook any more. I need action Adobe. So please fix this problem with your Acrobat X Pro program, because your customers aren't happy with it. Some are so feed up they purchased another program to do it's job.

I have a PC. I’m running windows 8 64 bit, but this problem occurred on Windows Vista as well. There are no error codes it just won’t open. You can use the program that morning to convert or combine files into a pdf. then 2 hours later you go to repeat the process and nothing. The icon for it will appear on your desktop for 5 sec. and then disappear. That’s it nothing else happens. The same results will occur no matter how you try to open the program, restart your computer, or check for updates.
The only way to make the program work is to uninstall and reinstall it. The first time this occurred the adobe rep told me to reinstall the whole suite. It took 8 hours. I have now found were I stored the suites setup files to reinstall the individual application verses the entire suite, but it is still annoying to have to re install it ever 30 days or so. When I do re-install it all the serial numbers are in place and it says I have 36,XXX days left in my trail.
I don’t know what else you would want, but this is all I can give you because that’s what happens. I’m currently taking online classes and we are all required to have this exact same suite and I know at least 2 other students who have mentioned this requiring problem. One was so tired of it the purchased a different program to do it’s job.

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I have an old Acrobat Standard. Do I need to install every little patch and update since 7.0?

There's a zillion patches/updates since 7.0. Do I have to install every single one of them in order to be completely up to date?

Assuming you have 7.0, read the description of the highest numbered patch you can use (7.1.4). The description will say what version is needed (7.1.3 in this case). Then carefully read the description of 7.1.3 to see what is needed. You may be able to skip some updates.
This is why most people use automatic updates.

I do not have product key for Acrobat 9 pro extended and need to install on new computer, options?

Any help would be appreciated.

Hi Pdillon53,
If you dont have the product key there isnt much we can do.
Regards,
Ajlan Huda.

I just downloaded Adobe Acrobat XI Pro, I am in the install process now and I am getting an Error message, Error 1303, stating I need to log on as an administrator ... this is my computer so I don't understand the issue??

I just downloaded Adobe Acrobat XI Pro, I am in the install process now and I am getting an Error message, Error 1303, stating I need to log on as an administrator ... this is my computer so I don't understand the issue??

Hi MAX22,
Even though it's your computer but your user account might not have sufficient privileges to install the software.
Please try the following :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

I have Acrobat extended pro 9.0 and cant install it properly

I have Acrobat extended pro 9.0 and cant install it properly

Are you logging in as the administrator and disabling anti-virus? Is it a S/N issue. If so, you may have an upgrade version and need the S/N from the previous version to register Acrobat. We need to know the message as mentioned by TSN if we are to help further.

Conflict between Reader 10 and Acrobat 9 Pro, but Dreamweaver needs Acrobat?

I was trying to figure out why Adobe Reader 10 would not print a simple one-page PDF containing only text information distributed by the federal government. I found a message about this in Adobe's forums where the person was told they should not have Adobe Acrobat 9 Pro and Adobe Reader 10 installed at the same time. Well, my understanding is that removing Acrobat Pro is dangerous, because when I installed Adobe Dreamweaver CS5, its installer said Acrobat 9 Pro had to be installed first before Dreamweaver CS5 would function. Does anyone understand this? Maybe I should remove Reader 10 instead, and just open and print PDFs with Acrobat? That's what worked with the government PDF I just mentioned.

To answer the DW side, DW does not need Acrobat to for anything as far as I know. Acrobat has installed before the rest of the suite (assuming you have the suite) because Acrobat was never a true part of the suite and is on a completely different lifecycle than the rest of the suite. Hence no CS 5.5 to include Acrobat X. And it is true what you have heard that you should not mix versions of Pro and Reader. Is there a reason you needed Acrobat X Reader on your machine? Was there actually a file out there that doesn't open in version 9?
If Acrobat is giving you trouble I would recommend uninstalling the Reader version of X and leave the pro version on. Due the time we are at out, I think it is unlikely that a point release of CS5 will be released and the integration of the suite with Acrobat X won't take place until Creative Suite 6 is released.

Error 1310 on trying to install Adobe Acrobat X Pro. Software will not install.

In trying to install Adobe Acrobat X Pro from either a purchased DVD or from an Adobe download I get an Error message: Error 1310 and the installation will nor proceed. It asks to verify access to C:\Program Data\Adobe\ Adobe PDF\Distiller\Startup\example.ps. This complete directory is present in my C:\ drive. How do I verify this access and what must be done to successfully install Acrobat X Pro?

don't use email.
open your thread in a browser, Re: Error 1310 on trying to install Adobe Acrobat X Pro. Software will not install.
and click the camera icon to insert an image.

I have a macbook pro 7.1 need to install icloud it doesnt have it?

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You're on Snow Leopard. It didn't come out until Lion.
http://9to5mac.com/2011/10/12/apple-releases-os-x-10-7-2-featuring-icloud/

I cannot start installing Acrobat X Pro after I click the Install button.

I cannot start installing Acrobat X Pro after I click the Install button. Please advice.

Which operating system are you using? Do you receive any error messages? Is this the trial of Adobe Acrobat X Professional or have you purchased the software?

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I cannot use my Acrobat XI downloaded with my one year subscription. It tells me my trial has expired and i need to license it. but I have no serial number.

I cannot use my Acrobat XI downloaded with my one year subscription. It tells me my trial has expired and i need to license it. but I have no serial number.

Rave,
I have the same problem. It says trial is expired, so I select the "sign in now" button. After sign in, it comes up with a place to enter a serial number. The only two other options are "back" and "next".
-Radfuehrer

MacBook Pro continues to reboot then shows main screen with flickering green and white lines then restarts again what the heck is wrong with it?!

MacBook Pro continues to reboot then shows main screen with flickering green and white lines then restarts again what the heck is wrong with it?!

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I downloaded adobe acrobat XI pro student teacher edition yesterday and ended up with a desk top full of reas me's and no serial number

I downloaded adobe acrobat XI pro student teacher edition yesterday and ended up with a desk top full of reas me's and no serial number

Cloudi.123 where are you downloading Acrobat XI Professional from? If you purchased the software from Adobe directly then please see Find a download link on Adobe.com.

Help Please...Damaged 3D plugin on Acrobat 9 Pro Extended - Guidance to Re-install

Hello...
I have been getting Warning messages indicating that "part of the 3D Capture plugin is damaged" over the past week and finally tried to follow Adobe's advice online in modifying the Registry (under HKEY_LOCAL_MACHINE/Software/Wow6432) and made sure my security app "trusts" acapture32.dll, then attempted to repair Acrobat twice -- with no luck...in fact things seem even worse now. But when I tried to contact Adobe support for some guidance, all they could "help" me with was recommending I upgrade to 11, because 9 is no longer supported. I don't need 11...9 has served my needs perfectly until corruption.
Tonight I visited Adobe Acrobat 9 Pro Extended's download page, and tried to download the "Version 3D Update 200810" .msi file but when I try to run it, I get a screen that says: "No qualifying products found to apply this update" which suggests to me it now can't even SEE my app.
Adobe support would not even answer one simple question I had...perhaps someone here can help me.
I've seen many questions on the forums related to deactivating on an old system and properly installing and activating the software onto a new computer, but nowhere is there clear guidance on how to uninstall a program that has become corrupted...and reinstall it back onto the SAME computer.
My question is:
I know de-activation is critical, but I need to know which of the two choices I should be making before uninstalling then reinstalling:
1. Should I choose to "Deactivate & Suspend"...(which supposedly retains my registration information) but if I UNINSTALL the software then REINSTALL it and try to re-activate it, won't I have lost my "registration" information anyway when uninstalling the app from my system before reinstalling it?
-OR-
2. Should I select instead to "Deactivate Permanently", then UNINSTALL the app, then REINSTALL it -- and will I be able to go through the registration process anew for a product that Adobe says it no longer supports...AND activate it?
Also what seems to be strange, my 9 Pro Extended indicates I am running version 9.5.5, but on Adobe's download page for Acrobat 9 Pro Extended, I only see updates through version 9.4.5. I've been set to automatically receive Acrobat 9 updates as they are released, so the only place I could have gotten a 9.5.5 update was through Adobe.
Please help me...Adobe has so many hoops to jump through that there is too much room for screwing up. So I'm asking for help BEFORE I do...
Thank you!
-Janie-

Hi Rave...
Bet you thought all was well. I was without my system for a few days but finally had a chance to uninstall...and reinstall full app and all updates through 9.5.5.
Problem is...the same problem. Issues related to 3D Capture with notifications. The result ends up being a .pdf that either includes hieroglyphics in various parts of the document...or Acrobat freezing altogether forcing me to either attempt to do a hard close on the program (if it lets me)...or hard reboot of my system. This happens when trying to .pdf web pages or html .pdf docs...not on Word docs, Excel docs or .jpgs -- things like that.
Here's the content of one of the log files generated:
    %%[ ProductName: Distiller ]%%
     X930A2E12 not found, using Courier.                            (or X93062E47 or X934A2E59 not found, using Courier.) - these locations vary
     X1EFDD07B not found, using Courier.                           (or X1F6ED088 or X1EFAD0A5 not found, using Courier.) - these locations vary
     %%[ Error: invalidfont; OffendingCommand: show ]%%
     Stack:
     %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
     %%[ Warning: PostScript error. No PDF file produced. ] %%
Also this:
    The operation completed successfully.
     Pipe:\\.\pipe\PMtoDistiller_ID_2:Error                              (or Pipe:\\.\pipe\PMtoDistiller_ID_5:Error) - varies
I've also been getting a plugin-container.exe error message via Windows but don't know if it is related in any way to the 3D Capture issue.
(I do run Mozilla Firefox v-31.0)
I also never de-activated (was not allowed to complete the request) before uninstalling AND never was asked to re-activate after re-installing. So I don't know if that's good news or not. If I ever want to de-activate on this computer and install/activate onto a new system or HD I'll likely be out of luck on that.
Other weird stuff upon re-install. Checked my HD used space BEFORE uninstalling, AFTER uninstalling, and AFTER re-installing application and all updates for 9 Pro Extended. Results as follows:
BEFORE UNINSTALL:
Used: 112 GB
Free: 31.9 GB
AFTER UNINSTALL:
Used: 110 GB
Free: 36.2 GB
AFTER RE-INSTALL AND ALL UPDATES INSTALLED:   (I would have expected these figures to be pretty much the same as BEFORE UNINSTALL)
Used: 124 GB
Free: 19.3 GB
And program space under Add/Remove only indicates 1,959 MB -- it was at around 2,300+ MB BEFORE UNINSTALL...
So something really strange is going on!
Is there a way to override or disable 3D Capture?
Other things I'm picking up on. I had Acrobat Reader on my system before as well as CS2...and originally was using Adobe Acrobat Elements but (except for CS2) had uninstalled those quite some time ago, however...in my Docs & Settings.../JLD/ApplicationData/Adobe/Acrobat folder I'm finding the following folders (and all are populated):
6.0
9.0
10.0
11.0
Distiller 6
Distiller 9
Preflight Acrobat 9
Only version of Acrobat showing in "Add/Remove Programs" is 9   (BTW...is Acrobat 6.0/Distiller 6.0 needed for CS2? - but they're not showing up in Add/Remove.)
In my Program Files, along with CS2 content is:
Acrobat 6.0 (but the Resource folder within only contains a font)
Acrobat 9.0
So I'm trying to think of anything else that may signal what my conflict or problem is being caused by...don't know if any .dll is corrupted, but on a new install I would think those things should now be a non-issue.
Any ideas (aside from simply turning 3D Capture error notifications off) on how to disengage 3D Capture altogether so there's nothing to set off an error and lock-up because of it? I can limp through getting hieroglyphics but can't stand getting locked up for attempting to create a .pdf.
Or a setting in the Registry that I need to contemplate? I hate touching anything in there...but if it's simply a setting, I can back-up it up, make a change and restore if needed.
I'm sorry to hit you with all this...but the forum isn't letting me attach any screenshots so I have to write it all in.
Thank you, Rave!
-Janie-

Help please...Acrobat 8 Pro won't work, after install from CS3 package

Hi, I have just joined a new company, that had a CD of Adobe Creative Suite 3 Design Standard, including Acrobat Pro. I have installed all software from disk. However, when I open PDF, the document appears, but I can't do anything with it. The system just freezes & eventually I have to close it down? Phoned Adobe who say its not supported now? Anybody else with a similar problem or advice on how to resolve it please?
Thanks Simon.

Did you only install Acrobat? If so you will need to install another program from CS3 (like photoshop) and open it and register the product. Acrobat by itself cannot do it. If you installed the suite then just open Photoshop and register and it will work.

Acrobat X Pro, continues to need re-installed every 30 days, with a 4 year subscription.

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