Acrobat x pro crash after installation and running it, exit code 16,
Acrobat x pro crash after installation exit code 16
I installed Adobe acrobat X pro 10.0 trial and every time after installation and running the software it give me the following error message
Please uninstall and re install the product, if the problem still occurs contact Adobe etc….
Error code shutdown 16
I’m using window 7 ultimate 32-bit service Pack 1.
I uninstalled also the adobe reader but with no hope,
If anyone can support me with this issue I will be grateful.
Please check the solution provided under the below articles and check if that helps. Few users have resolved their issues by following it.
http://forums.adobe.com/message/4648705
Also, try running the below Microsoft fixit and check if that works.
http://go.microsoft.com/?linkid=9708107
If still same issue, follow "http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html"
[Moved the discussion to Acrobat Installation & Update Issues Forum]
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ANNOUNCEMENT: Please Read: Acrobat/CS6 Issue: Acrobat X no longer launches.
Hide Details
Issue: Nothing happens when you launch Acrobat X 30 days after installing a CS6 suite. Solution: Re-activate Acrobat through another Suite product:
Launch another CS6 application, such as Photoshop.
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Launch the same CS6 Suite product again.
Sign in with your Adobe ID associated with CS6 suite to re-activate.
Launch Acrobat X
To permanently resolve this issue, please update all of your CS6 applications via the Adobe Application Manager
Source: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days .html
by David Kastendick (Aug 3, 2012) -
PS. I am on Mac OS 10.9.3
Hi sethup,
Have you uninstalled Acrobat 8 before installing Acrobat 11?
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Acrobat 9 Pro Crashes after upgrading to 10.6.7
I used to be on 10.4.11 and then bought a new iMac with 10.6.7. Acrobat now crashes on me in very random situations. See the crash report below:
Process: AdobeAcrobat [2569]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.4.4 (9.4.4)
Code Type: X86 (Native)
Parent Process: launchd [100]
Date/Time: 2011-05-05 08:49:10.630 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 202052 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 128128 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: BD1AF006-3B6E-4D2D-AD92-4A3464314199
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0000000000 0 + 0
1 com.adobe.Acrobat.framework 0x805a466c AcroSecurityBailOutImpl + 5397816
2 com.adobe.Acrobat.framework 0x805a48a8 AcroSecurityBailOutImpl + 5398388
3 com.adobe.Acrobat.framework 0x805a4b0a AcroSecurityBailOutImpl + 5398998
4 com.adobe.Acrobat.framework 0x8063bacc AcroSecurityBailOutImpl + 6017432
5 com.adobe.Acrobat.framework 0x8063d2c9 AcroSecurityBailOutImpl + 6023573
6 com.adobe.Acrobat.framework 0x8063ddd6 AcroSecurityBailOutImpl + 6026402
7 com.adobe.Acrobat.framework 0x8063de57 AcroSecurityBailOutImpl + 6026531
8 com.adobe.Acrobat.framework 0x8058ae60 AcroSecurityBailOutImpl + 5293356
9 com.adobe.Acrobat.framework 0x8058b112 AcroSecurityBailOutImpl + 5294046
10 com.adobe.Acrobat.framework 0x8018f59e AcroSecurityBailOutImpl + 1117290
11 com.adobe.Acrobat.framework 0x7fe5f08c RunAcrobat + 623178
12 com.adobe.Acrobat.framework 0x80191b6f AcroSecurityBailOutImpl + 1126971
13 com.adobe.Acrobat.framework 0x806a4c09 AcroSecurityBailOutImpl + 6447829
14 com.adobe.Acrobat.framework 0x7fe603a9 RunAcrobat + 628071
15 com.adobe.Acrobat.framework 0x7fe72567 RunAcrobat + 702245
16 com.adobe.Acrobat.framework 0x7fe603a9 RunAcrobat + 628071
17 com.adobe.Acrobat.framework 0x7fe74085 RunAcrobat + 709187
18 com.adobe.Acrobat.framework 0x7fe5d6f2 RunAcrobat + 616624
19 com.adobe.Acrobat.framework 0x7fe57b35 RunAcrobat + 593139
20 com.adobe.Acrobat.framework 0x800a3f08 AcroSecurityBailOutImpl + 153044
21 com.adobe.Acrobat.framework 0x800a5068 AcroSecurityBailOutImpl + 157492
22 ...dobe.AcrobatPlugin.AcroForm 0x7b97efc3 AcroPluginMain + 1081331
23 com.adobe.Acrobat.framework 0x7ff14255 RunAcrobat + 1365011
24 com.adobe.Acrobat.framework 0x7ff13f88 RunAcrobat + 1364294
25 com.apple.CoreFoundation 0x978a5adb __CFRunLoopRun + 8059
26 com.apple.CoreFoundation 0x978a3464 CFRunLoopRunSpecific + 452
27 com.apple.CoreFoundation 0x978a3291 CFRunLoopRunInMode + 97
28 com.apple.HIToolbox 0x96305e04 RunCurrentEventLoopInMode + 392
29 com.apple.HIToolbox 0x96305bb9 ReceiveNextEventCommon + 354
30 com.apple.HIToolbox 0x96305a3e BlockUntilNextEventMatchingListInMode + 81
31 com.apple.AppKit 0x936e578d _DPSNextEvent + 847
32 com.apple.AppKit 0x936e4fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
33 com.apple.AppKit 0x936a7247 -[NSApplication run] + 821
34 com.adobe.Acrobat.framework 0x7fdc7a54 RunAcrobat + 3090
35 com.adobe.Acrobat.framework 0x7fdc6f80 RunAcrobat + 318
36 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
37 com.adobe.Acrobat.Pro 0x0000264a start + 258
38 com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9522f922 kevent + 10
1 libSystem.B.dylib 0x9523003c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9522f4f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9522f29e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9522ed21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9522eb66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95237046 __semwait_signal + 10
1 libSystem.B.dylib 0x95236d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95238998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9541348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x953fee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x953fa7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x953de7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x952367fd _pthread_start + 345
10 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95237046 __semwait_signal + 10
1 libSystem.B.dylib 0x95236d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95238998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9541348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x953fee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x953fa7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x953de7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x952367fd _pthread_start + 345
10 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95237046 __semwait_signal + 10
1 libSystem.B.dylib 0x95236d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95238998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9541348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x953fee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x953fa7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x953de7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x952367fd _pthread_start + 345
10 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x952090e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95236c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9527f45f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x952367fd _pthread_start + 345
9 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x952090e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95236c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9527f45f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x952367fd _pthread_start + 345
9 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x952090e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95236c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9527f45f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x952367fd _pthread_start + 345
9 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9520909a mach_msg_trap + 10
1 libSystem.B.dylib 0x95209807 mach_msg + 68
2 com.apple.CoreFoundation 0x978a437f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x978a3464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x978a93a4 CFRunLoopRun + 84
5 com.apple.DesktopServices 0x97df9c7d TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
6 ...ple.CoreServices.CarbonCore 0x953de7ca PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x952367fd _pthread_start + 345
8 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 9: com.apple.CFSocket.private
0 libSystem.B.dylib 0x95228066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x978e3c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x952367fd _pthread_start + 345
3 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9522e9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9522ef48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9522eb66 start_wqthread + 30
Thread 11:
0 libSystem.B.dylib 0x9522e9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9522ef48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9522eb66 start_wqthread + 30
Thread 12:
0 libSystem.B.dylib 0x9522e9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9522ef48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9522eb66 start_wqthread + 30
Thread 13:
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8139f940 ebx: 0x805a4aa8 ecx: 0x00000000 edx: 0x00000002
edi: 0x0018c9a0 esi: 0x0018c9b0 ebp: 0xbfffdf48 esp: 0xbfffdf2c
ss: 0x0000001f efl: 0x00010282 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0xa2000 - 0xb0fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <B408E41B-D90F-4A04-DB72-D61C8C52BFBC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x7f2000 - 0x7f3ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x17d80000 - 0x17ddffe7 +com.adobe.AdobeXMPCore Adobe XMP Core 4.2.1 -c 43 (???) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeXMP.framework/AdobeXMP
0x1a3b9000 - 0x1a3c1ff3 com.apple.URLMount.AFPPlugin 3.2.2 (3.2.2) <46711A0E-D330-BD32-8B30-1FFE8B3346F0> /System/Library/Filesystems/NetFSPlugins/afp.bundle/Contents/MacOS/afp
0x1a3c8000 - 0x1a40fff7 com.apple.AppleShareClientCore 2.1 (2.1) <351D93FA-D8AB-657F-2A67-9A6FF3875F82> /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShareClientCore
0x1a46f000 - 0x1a4a4ff7 GLEngine ??? (???) <A0780FD1-CD66-C3B8-085D-BF0CA634752D> /usr/libexec/oah/Shims/GLEngine.bundle/GLEngine
0x1a4a9000 - 0x1a4aaff7 BDL.dylib 38.0.0 (compatibility 1.0.0) <7962366F-BF58-160E-0B73-338F0736B27C> /usr/libexec/oah/Shims/BDL.dylib
0x1a4ae000 - 0x1a4d2fe7 GLRendererFloat ??? (???) <0C6A1BCF-97F0-F7D6-C840-2991681BB67C> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl oat
0x1b880000 - 0x1b892ff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <EA696A00-4054-6F65-0F86-7901EAB5969F> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
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0x7d739000 - 0x7d9c3ff7 +AdobeCoolType ??? (???) <A1D9EA3E-870B-4920-9EC2-C38E35AE21DF> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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0x7e464000 - 0x7e97afef +AdobeAGM ??? (???) <89F0B498-27F0-4C8B-8A3F-0C8639C51E47> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <1C06ECD9-A2D7-BB10-AF50-0F2B598A7DEC> /usr/lib/dyld
0x90025000 - 0x90049ff7 libJPEG.dylib ??? (???) <A50127EB-C202-0436-E62D-41E2E893E436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x90093000 - 0x90097ff7 libGIF.dylib ??? (???) <447BC6E8-4C56-3D5D-983B-6BEA0D26F319> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
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0x97394000 - 0x9739efe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x9739f000 - 0x974aefe7 com.apple.WebKit 6533.21 (6533.21.1) <4FBCE2F9-84EB-302C-FD1F-DAD2422A219E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x974e4000 - 0x9750bff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x9750c000 - 0x9757bff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x975b1000 - 0x9762aff7 com.apple.PDFKit 2.5.1 (2.5.1) <A068BF37-03E0-A231-2791-561C60C3ED2B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x9762b000 - 0x9762fff7 IOSurface ??? (???) <F9E6DFC1-8DD9-7C7E-CA85-B80735586E05> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9763b000 - 0x97641fe7 com.apple.CommerceCore 1.0 (9) <928FCA4F-1366-AE18-CF67-87C79F5DAC21> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x97849000 - 0x97861ff7 com.apple.CFOpenDirectory 10.6 (10.6) <D1CF5881-0AF7-D164-4156-9E9067B7FA37> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x97867000 - 0x979e2fe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x979f0000 - 0x97a2dff7 com.apple.CoreMedia 0.484.20 (484.20) <FA68B18E-3FC2-EAA9-F70B-4ABD60E5474C> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x97a80000 - 0x97a88ff7 com.apple.DisplayServicesFW 2.3.0 (283) <3FF74427-2240-9E23-876D-9A9CDAF62114> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x97a89000 - 0x97acdff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x97b27000 - 0x97ba1fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <D7B75C1C-1D52-19B6-2801-2F9D9911681F> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x97ba2000 - 0x97da0ff3 com.apple.JavaScriptCore 6533.20 (6533.20.20) <C97A479C-FDF9-3F19-2EE0-80288257C477> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x97da1000 - 0x97df7ff7 com.apple.MeshKitRuntime 1.1 (49.2) <CB9F38B1-E107-EA62-EDFF-02EE79F6D1A5> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitRuntime. framework/Versions/A/MeshKitRuntime
0x97df8000 - 0x97ed2ffb com.apple.DesktopServices 1.5.10 (1.5.10) <2BA08DD4-35A2-A0FF-ADEA-B381F0CEEB81> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x97ed3000 - 0x97f50ff7 com.apple.iLifeMediaBrowser 2.5.4 (468.1.1) <93A47E48-2C1F-7BAE-AF9F-5F52130BE59F> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeMediaBrowse r
0x97f51000 - 0x980d3fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D375C1CF-C88D-C5F6-3C49-CD429023FBAC> /usr/lib/libicucore.A.dylib
0x980e4000 - 0x9810cff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x9812c000 - 0x981c7ff7 com.apple.ApplicationServices.ATS 275.15.1 (???) <FD63F92B-8DDE-4DBA-A7A5-0294E3607083> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x981db000 - 0x982bbfe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x982bc000 - 0x9834efe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x9839b000 - 0x983d8ff7 com.apple.SystemConfiguration 1.10.5 (1.10.2) <362DF639-6E5F-9371-9B99-81C581A8EE41> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x983d9000 - 0x983e4ff7 libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9841e000 - 0x9847bff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9847c000 - 0x984ccff7 com.apple.framework.familycontrols 2.0.2 (2020) <C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x985ca000 - 0x98935ff7 com.apple.QuartzCore 1.6.3 (227.36) <8E927524-EB0A-D5BA-C2E4-FA26FE4C428A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x98977000 - 0x98a21fe7 com.apple.CFNetwork 454.11.12 (454.11.12) <BE832CCE-B692-F55F-F5F8-3973649AFEA1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x98a22000 - 0x98a32ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x98a33000 - 0x98a41ff7 com.apple.opengl 1.6.12 (1.6.12) <81AEF74E-E33A-B021-9CDB-6199104105FF> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x98a44000 - 0x98b45fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
0x98b46000 - 0x98b66fe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <BF7FF2F6-5FD3-D78F-77BC-9E2CB2A5E309> /usr/lib/libresolv.9.dylib
0x99000000 - 0x9904dfeb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x99144000 - 0x99182ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x99183000 - 0x991dbfe7 com.apple.datadetectorscore 2.0 (80.7) <58C659CA-72CC-31D2-9732-09BF1A0CAAF6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x991dc000 - 0x99223ffb com.apple.CoreMediaIOServices 134.0 (1160) <4CD78557-3CDA-A4B5-33CB-BBB876B4463D> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOSer vices
0x99224000 - 0x9965bff3 com.apple.RawCamera.bundle 3.6.4 (561) <DBA5D7C1-CD82-CE7F-5AE5-A0E4E128236F> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x9965c000 - 0x996adff7 com.apple.HIServices 1.8.2 (???) <63B29FF5-7077-8317-E710-2D94ADF7B499> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x996e1000 - 0x996e1ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x996e2000 - 0x999dbfef com.apple.QuickTime 7.6.6 (1756.15) <C2567783-4EAC-6803-522B-D701B95C4DAE> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x999dc000 - 0x999eeff7 com.apple.MultitouchSupport.framework 207.10 (207.10) <D4BA36E6-3B6F-2796-0758-8473600CBF5B> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <A6FD4184-1017-59F6-990E-785BDF6202BE> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <59936EB5-5FA4-EEEB-9858-E9BF50AB1776> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xbb100000 - 0xbb103fe7 libLatinSuppConverter.dylib 49.0.0 (compatibility 1.0.0) <93DA560F-33CB-FFF3-54D0-A26A5F4A2B2D> /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i5, 2.8 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-40Y6A0, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa143000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa142000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000Good day,
I'd like to confirm a few things:
What action/activity are you performing in Acrobat when it crashes?
Is the crash consistent at the same point?
You stated in the subject '..after upgrading to 10.6.7'
What OS was on your iMac when you purchased it?
Was this problem occuring when using an earlier verion of 10.6.x?
Have you applied to font update Apple released to address some of the problems they introduced with 10.6.7?
Did you perform a clean install of Acrobat on your iMac after you purchased it or was the application transferred in some way?
I hope we can get this resolved for you!
Regards,
David
Acrobat Community Manager
Adobe Systems -
Adobe Acrobat 9 pro crashing after install
Hello,
I am running a remote desktop server on Windows 2k8 R2. I have been using adobe acrobat 9 pro on it successfully about 6 months. Recently, in what seemed like one night, it stopped working completely. Anytime we try to print to a file or even open a PDF, Acrobat crashes. If I open acrobat itself it opens, but as soon as i even click on a menu and without choosing anything click back to the main screen it crashes.
I have tried uninstalling and reinstalling. I have tried removing the adobe folder from applicatoin data folders. I haven't tried a registry cleaning yet but I have manually gone in and deleted all registy files i could find related to Adobe.
If anyone has an experience like this or any recommendations I would love to hear them. My trial version is running out and I have tried everything I could think of.Did you do the updates? At this point you may have to download them and install them manually. The updates are available at ftp://ftp.adobe.com/pub/adobe/acrobat/win/. Generally, they have to be installed in order with a reboot at the end.
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My New Retina MacBook Pro crashes during installation and cannot turn back on?
My New Retina Display MacBook Pro suddenly just crash all of a sudden during installation, it happened when in a white background ther is a Lion image at the center and a progress bar at the bottom. The MacBook cannot be turned back on after this crash!!!! Does anyone has the same problem?
P.S. I had connected to a power cable during installation and didn't touch it at all during installation.Similar problem here. Using the new Macbook Pro with Retina Display, happily for a week. Tonight it suddenly died, turned itself off, that is. I couldn't turn it back on now.... Very frustrating. Any solution except for bringing it back to the Apple store?
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Acrobat X pro crash after installing pitstop pro 10
I'm using Acrobat X Pro. I just installed Enfocus PitStop Pro 10 yesterday. Now a problem always annoys me. When I quit Acrobat after I viewd a PDF file. The software always reports crash. The report as below:
Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 10.0.1.434
Application Timestamp: 4d457194
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00610074
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2052
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Another problem is I can't view the PDF file in IE anymore after that. I guess the problem comes from the PitStop. But I want to use this plug-in. Anybody has solution? Thanks in advance.
OS: Windows 7 Ultimate SP1
Acrobat X
PitStop Pro 10
KevinI already found the cause for the problem. I update Enfocus PitStop Pro from 10 to update 1. The problem does't come again. I guess it's because of this plug-in.
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Adobe Acrobat 9 Pro crashing after 6 sec of startup!
i installed adobe acrobat and now it is crashing about 6 sec after everytime i open to use it. i have been using it for the past week and it worked fine. i even reinstalled all of it but the problem still exists.
i am using a toshiba laptop running windows 8.1.
please help.
Thanks
Sincerely,
MuhammadDid you do the updates? At this point you may have to download them and install them manually. The updates are available at ftp://ftp.adobe.com/pub/adobe/acrobat/win/. Generally, they have to be installed in order with a reboot at the end.
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Re: Adobe Acrobat X Pro crashes after update to 10.1.2
Hi,
After open preflight panel and try close PDF Acrobat 10.1.2 crash too (Adobe CS5.5 ru; Win7-64).
Help us, please.Jaco-6 for difficulties with the functioning of Acrobat I would recommend posting to the Acrobat forum. The users in the Acrobat forum will be much familiar with how the application functions and the proper troubleshooting steps to apply.
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Acrobat XI Pro crashes after scanning
I upgraded to the Abobe Cloud and now I can't scan(HP 4200) documents without the Acrobat crashing. I never had a problem when I was using Acrobat 9. It does the scan and I can see it but then it crashes. I'm using Windows 7 and have seen a few forums mention the problem but not the solution. Thanks
Have you tried changing the Transfer Method under the Options button in the Scan dialog? The Native mode scans directly to a file and is considered to be more compatible with a wider variety of scanners. Memory Mode scan directly to your computer’s memory.
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Pages 2 doesn't do anything after installation and run!
Just intalled iWork 06 and when I start KN3, it says the application has unexpectedly quit.
When I start Pages 2, it asks me to register, then Pages opens, but nothing happens. I see the menubar and then if I try to start a New Document, nothing happens...
if I try to open a txt doc, it says it can"t open it!
Seems iWork 06 installation is flawed..
I'm working on Tiger, latest current update, on a quicksilver G4 Dual 1ghz.
Keynote 2 still launches just fine!I don't think that this error is the problem - looking in fnd_td_mig_cmds, it seems that the error accured in 16:07 in 4/9, but after this there were many command that succeed - when the last of them was in 17:45,
Moreover, it seems from fnd_td_mig_cmds that in 6/7 in 13:30 , a few more tables were moved, and now the migration process on 3.64% instead of 3.6%. but nothing new was written in any of the log files, and I can't find any other errors in the table or in the report.
In fnd_id_mig_cmds there are 4 rows with status that is not 'SUCCESS' - the one error mantioned above, and 3 move commands:
alter table "hr"."PER_ALL_ASSIGMENTS_F" MOVE TABLESPACE APPS_TS_TX_DATA" NOPARALLEL NOLOGGING
alter table "hr"."PAY_ELEMENT_ENTRY_VALUE_F" MOVE TABLESPACE APPS_TS_TX_DATA" NOPARALLEL NOLOGGING
alter table "hr"."PAY_ELEMENT_ENTRY_F" MOVE TABLESPACE APPS_TS_TX_DATA" NOPARALLEL NOLOGGING
As I mentioned in my previous post, there are 3 open cmd window on the server of the utility. Can it mean that the migration is just going very slow? and what is it possible to do about?I do not see any similar hits on MOS website except for (Oatm Conversion Is Hanging While Generating Migration Command [ID 445020.1]).
and yes, there are a lot of objects that weren't migrated..I checked some new tablespaces and some old, and they all have segments.I still suggest you fix the issue mentioned in your first post and do the migration again. You may also log a SR and see what Oracle support would suggest.
Thanks,
Hussein -
Acrobat 9 pro will not open and run Error (129:6) Please Help!
Error Message:
you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling or contacting you IT administrator or Adobe support for help (129.6)
Everything was working fine and it just stopped. Please help me fix it.This is a user forum, but with Adobe you might find better help here than in other places anyway. Many of the users here have been through most of the problems and if you hit one that has been there you will likely get a good answer. Some of the folks are good at making suggestions to try (as they would try) and others will try to replicate the problem if you give enough info. Many of us are a bit crazy for spending so much time here, but we learn along with helping, an aspect we enjoy - takes the edge off the day! (OK, maybe I am speaking for myself.)
If you run into some other specifics that may help others provide you ideas to try, do come back. If you find a solution to your problem, please report it also. Bill -
I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed. I went to the downloads and can only retrieve Acrobat 8 Pro. The installer will not take my serial number what can I do?
Hi floyd99,
You can download Acrobat 8 Standard from : https://files.acrobat.com/a/preview/80aa8c58-2951-494e-808a-fb61a6b4aa29
Reagrds,
Rave -
Acrobat x pro crashes when I try to flatten a pdf after using typewriter to insert a date
acrobat x pro crashes when I try to flatten a pdf after using typewriter to insert a date.
Has anybody else seen this problem? Is there a fix?
I wanted to download the demo of acrobat XI but it says the previous version will be removed and deactivate the license. That sucks!Yes it is up to date.
I can use the stamp tool and flatten it after with no problems, but the typewriter tool crashes it upon attempting to flatten.
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