Acrobat X Pro crashing with IOS X 10.10

Does anyone know if Adobe Acrobat Pro X is incopatible with IOS X 10.10. The program stopped working the other day and advised to uninstall and reinstall. Now when I tried to reinstall Acrobat X Pro, I receive this error message:

Do you mean OS X.10.x? I have no problem with Acrobat XI with OS X.10.2. But it was already installed. I do not know if it is compatible with Acrobat X. It is not unusual for new versions of OSs to require software upgrades.

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Acrobat 9 pro, crashes with Printer Marks

In Acrobat 9 pro, open the PDF file, add the Printer Marks for “Trim” and “Registration”, save the file and close the acrobat. Wait for few minutes and the acrobat crash occurs. Attached the screen shot. Please let know the solution for this issue.

Good day,
I'd like to confirm a few things:
What action/activity are you performing in Acrobat when it crashes?
Is the crash consistent at the same point?
You stated in the subject '..after upgrading to 10.6.7'
What OS was on your iMac when you purchased it?
Was this problem occuring when using an earlier verion of 10.6.x?
Have you applied to font update Apple released to address some of the problems they introduced with 10.6.7?
Did you perform a clean install of Acrobat on your iMac after you purchased it or was the application transferred in some way?
I hope we can get this resolved for you!
Regards,
David
Acrobat Community Manager
Adobe Systems

Acrobat XI Pro crashes when saving as a reduced size PDF in version 11.0.07

Since upgrading to the v 11.0.7 update, Acrobat XI Pro crashes every time I try to "save as" a reduced size PDF. I have tried several different settings, but still crashes.

You might try to setup the page size in the Adobe PDF printer and then print to the printer. I assume you are using PDF Maker (create PDF) and that may be the problem. You might also open the preferences in PDF Maker and turn off most of the options - none should be needed for a single page since you would likely not be using transitions, bookmarks, etc.
Just as a test, you may want to just start with printing ot the Adobe PDF printer, but you will likely get the default paper size with the PPT shrunk to fit.

Acrobat x pro crashes when I try to flatten a pdf after using typewriter to insert a date

acrobat x pro crashes when I try to flatten a pdf after using typewriter to insert a date.
Has anybody else seen this problem? Is there a fix?
I wanted to download the demo of acrobat XI but it says the previous version will be removed and deactivate the license. That sucks!

Yes it is up to date.
I can use the stamp tool and flatten it after with no problems, but the typewriter tool crashes it upon attempting to flatten.

Acrobat x pro crash after installation and running it, exit code 16,

Acrobat x pro crash after installation exit code 16
I installed Adobe acrobat X pro 10.0 trial and every time after installation and running the software it give me the following error message
Please uninstall and re install the product, if the problem still occurs contact Adobe etc….
Error code shutdown 16
I’m using window 7 ultimate 32-bit service Pack 1.
I uninstalled also the adobe reader but with no hope,
If anyone can support me with this issue I will be grateful.

Please check the solution provided under the below articles and check if that helps. Few users have resolved their issues by following it.
http://forums.adobe.com/message/4648705
Also, try running the below Microsoft fixit and check if that works.
http://go.microsoft.com/?linkid=9708107
If still same issue, follow "http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html"
[Moved the discussion to Acrobat Installation & Update Issues Forum]

Acrobat X Pro Crashes on Yosemite

I upgraded to OSX Yosemite and now my Acrobat X Pro crashes if I try to save or print. I am on 10.1.13 and a MacBook Air Mid-2012. Is there a bug fix pending? I cannot undo my OS upgrade, or I would.

Hi Kennith ,
Does it crashes when you try to print any of the PDF or happens with any specific PDF?
Are you trying to print with a conventional printer or the Adobe Printer ?
Refer to this link and see if it helps.
http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/internet-explorer-crashes-when-i -try-to-print-with/50203e4e-5a0f-4610-a9ba-577ba07c9953
Regards
Sukrit Dhingra

My 06' Macbook Pro crashed with vertical, green pixelated lines and now will not advance past the turn-on screen with the apple filled with green lines as well. Then, it says to hold down the power button to restart. Help?

My 06' Macbook Pro crashed with vertical, green pixelated lines and now will not advance past the turn-on screen with the apple filled with green lines as well. Then, it says to hold down the power button to restart. I have tried several times to get it past this point but tnothing helped.
I have an appointment at the Apple store today, but was wondering : will all of the information and files on my desktop be lost? Or is this a logic board problem?
Any help is much MUCH appricated.

I'm not sure, if you're out of warrenty it'll cost quite a bit for the replacement of the logic board replacement...unless you have apple care. you could ask apple to try and recover your hard drive but i'm not sure.

My institution purchase Adobe Acrobat XI pro but with a recent software update, I have lost access.

My instituion purchased Adobe Acrobat XI pro. With a recent software upgrade, I have lost all access.

Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

My Acrobat 9 pro crashed on my PC using XP. I deleted it and tried to reinstall. It asked for my license for 9, 7 and 6. I put in the 9

My Acrobat 9 pro crashed on my PC using XP. I deleted it and tried to reinstall. It asked for my license for 9, 7 and 6. I put in the 9 & 7 license which I have. How do I get the version 6 license. Is there a live person at Adobe & how do I reach them??

You have the upgrade serial number for Acrobat 9that is why it is asking the previous qualifying serial number, I am sending you the serial number of Acrobat 6 & 7 by private messaging, you can your self find them by using Find your serial number quickly
Regards
Rajshree

RoboHelp 9/Acrobat X Pro Integration with Outlook 2010

Is anyone aware of any issues with RoboHelp 9 and/or Acrobat X Pro integrating with Outlook 2010? When I create a PDF for review using RoboHelp and then try to send it for shared review, I keep getting an error message when I try to add people to the To and CC lists in the Send for Shared Review dialog. Clicking either button brings up my Address Book from Outlook, and I can select people without any problems, but whenever I click OK, I get a Check Names dialog book that says:
Microsoft Outlook does not recognize"/O=Company Name", Select the address to use:
(No Suggestions)
At this point, all I can do is go back to the Address Book and try to add people again, but this leads to the same error.

In Outlook, go to File/Options/Add-Ins, and select Manage Com Add-ins, and click Go...
Then make sure the PDFMaker Office COM Addin is checked, select OK, restart, and it should be available.

Major Mail Crash with iOS 6 and iPad 2... now a blank Mail screen

I just had a major Mail app crash with iOS 6 on my iPad 2.
I was composing an email with pictures in it and when I got to the point of pasting the forth picture into the email, the Apple Mail app started to get very sluggish and crashed. Now, every time I open the Mail app, the screen is white (i.e. - without any text on it) and then Mail crashes after about 10-15 seconds. (BTW - It seemed like the sluggishness got worse as I pasted the last two pictures in.... and the pictures were large sized (at about 750kB each).... so they weren't overly big in size.)
Closing the app, shutting down my iPad 2 and hard resetting my iPad (by holding down both the Home and Power buttons) have no effect on the problem.
This is a very bad situation since I'm traveling for business and was using the iPad for keeping up with email. Now, I get nothing put a blank screen whenever I try to open the mail app.
Does anyone know of a way to get the Mail app back?
Thanks.

Facing the same problem on iPad (3rd generation, wifi)
I'm using Gmail and every time I open it, it crash a lot (white screen or scroll down very,very slowly),also can't open or send anymore :(
Facebook is nice but it also crash (even I delete and reinstall several time, it still crash like slow respond or even no respond at all)
The most upset is touch seem crash sometime :( (need to touch two or three times)
Help!!! I don't wanna make myself look down on iOS after this upgrade! I do love the former 5.1.1 (smooth touch and easy mail)

Acrobat XI Pro crash on scan option

Acrobat XI Pro crash on scan option. Win7 os

I have just the forum for you
http://forums.adobe.com/community/acrobat/scanning_%26_ocr

Acrobat XI Pro crashing, faulting module: TOUCHUP.API

Acrobat XI Pro 11.0.4.63 (running on W7 Pro + SP1, 64-bit) has suddenly begun to crash when moving text fields in forms. I am now unable to add or edit any text in text fields of any PDF form. No updates, installations or system changes were made prior to, or at the onset of, this issue
I have attempted: Disable antivirus; use safe mode; repair install; remove faulting plugin from reference path and repair install; uninstall + CClean registry + full reinstall; and full reinstall without any updates. Acrobat software is unusable in its current state. I would appreciate some help!
Other Adobe products currently installed:
AIR 3.5.0.1060
Download Assistant 1.2.5
Flash Player 11 ActiveX 11.9.900.117
Flash Player 11 Plugin 11.9.900.117
Reader XI 11.0.05
Error from event logs:
Log Name:      Application
Source:        Application Error
Date:          11/15/2013 11:44:48
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Description:
Faulting application name: Acrobat.exe, version: 11.0.4.63, time stamp: 0x52288928
Faulting module name: TouchUp.api, version: 11.0.4.63, time stamp: 0x5228881c
Exception code: 0xc0000005
Fault offset: 0x00018640
Faulting process id: 0x16e0
Faulting application start time: 0x01cee221f2859d70
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\TouchUp.api
Report Id: 3d30639b-4e15-11e3-966b-1803732675a0

I have the same problem with KERNELBASE.dll but the procedure is the same, I change into something thanks
Nome dell'applicazione che ha generato l'errore: Acrobat.exe, versione: 11.0.4.63, timestamp: 0x52288928
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 6.1.7601.18409, timestamp: 0x53159a86
Codice eccezione: 0xc06d007e
Offset errore 0x0000c42d
ID processo che ha generato l'errore: 0x18ec
Ora di avvio dell'applicazione che ha generato l'errore: 0x01cf833d351b70ed
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Percorso del modulo che ha generato l'errore: C:\Windows\syswow64\
Nome dell'applicazione che ha generato l'errore: Acrobat.exe, versione: 11.0.4.63, timestamp: 0x52288928
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 6.1.7601.18409, timestamp: 0x53159a86
Codice eccezione: 0xc06d007e
Offset errore 0x0000c42d
ID processo che ha generato l'errore: 0x18ec
Ora di avvio dell'applicazione che ha generato l'errore: 0x01cf833d351b70ed
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Percorso del modulo che ha generato l'errore: C:\Windows\syswow64\KERNELBASE.dll
ID segnalazione: 730f9cd2-ef30-11e3-a912-00269e8fad5f
ID segnalazione: 730f9cd2-ef30-11e3-a912-00269e8fad5f

Adobe Acrobat 9 pro crashing after install

Hello,
I am running a remote desktop server on Windows 2k8 R2.   I have been using adobe acrobat 9 pro on it successfully about 6 months.   Recently, in what seemed like one night, it stopped working completely. Anytime we try to print to a file or even open a PDF, Acrobat crashes. If I open acrobat itself it opens, but as soon as i even click on a menu and without choosing anything click back to the main screen it crashes.
I have tried uninstalling and reinstalling.   I have tried removing the adobe folder from applicatoin data folders.    I haven't tried a registry cleaning yet but I have manually gone in and deleted all registy files i could find related to Adobe.
If anyone has an experience like this or any recommendations I would love to hear them.   My trial version is running out and I have tried everything I could think of.

Did you do the updates? At this point you may have to download them and install them manually. The updates are available at ftp://ftp.adobe.com/pub/adobe/acrobat/win/. Generally, they have to be installed in order with a reboot at the end.

Acrobat 9 Pro Crashes When Scanning Sets of Documents

I am supporting a user at my site who is running a Windows 7 Pro machine (32 bit) with Adobe Acrobat Pro 9 with all latest updates applied. She is continually having an issue when converting sets of scanned documents to PDF. She is prompted that Adobe Acrobat Pro has stopped working and crashes out. It does not exhibit this behavior on individual scans or smaller batches of documents. She seems to be encountering this issue when she tries to process, for example, a batch of 15 pages or more.
Here is what is being generated in event logs:
Log Name:      Application
Source:        Application Error
Date:          9/20/2011 11:52:42 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MAWSS6777.mawss.com
Description:
Faulting application name: Acrobat.exe, version: 9.0.0.332, time stamp: 0x4850eb76
Faulting module name: OCRLibraryInf.dll, version: 2.0.0.1, time stamp: 0x4850b821
Exception code: 0xc0000005
Fault offset: 0x000206f1
Faulting process id: 0x1218
Faulting application start time: 0x01cc77ad500567bc
Faulting application path: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\PaperCapture\OCRLibraryInf.dll
Report Id: f4534a50-e3a8-11e0-a299-0021700bc14d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
I have tried running repair installs of the software as well as completely removing, rebooting, then reinstalling the software. I have also ran system file checker and chkdsk to make sure no other corruptions exist. I have also checked to make sure that there were no Windows Updates that may be impacting things and have verified she has the latest driver version for her Fujitsu 6230 Scanner. I am running short of ideas and, so far, not getting any good ideas from Google Searching.
Any help or advice would be greatly appreciated.

Also, your log says: Acrobat.exe, version: 9.0.0.332
Looks like you have not updated Acrobat after install. The current version is 9.4.6. Also try updating Acrobat, Help->Check for updates

Acrobat X Pro crashing with IOS X 10.10

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