Acrobat X Pro expiration in spite of subscription

I keep getting an error message with a countdown to expiration despite having an uninterrupted creative cloud subscription that is renewed automatically every month.  When following the link to the subscription page, the next message aindicates that my internet connection is down, but it is not.  Other programs do not have the same problem.  Confused!  Please help!

Please try going through the steps in this document to see if they help.
http://helpx.adobe.com/acrobat/kb/acrobat-x-closes-launch-creative.html

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    If you are New to Mac... you may also find these links of Value
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