Acrobat X Pro Form Edit option greyed out

Acrobat X Professional running on Win7 32bit.
We are converting a word document into PDF with Acrobat, however after the file is converted the option to Edit Form is greyed out.
The same word document can be converted on other PCs with Adobe X Pro, where the Form Editing tools are available to use.

Do you see other Editing options like Distribute Forms, create etc? Are they all greyed out?
If that is the case- Look for Form (AcroForm.api) under Help->Adobe Acrobat Plug-ins. Is that available?
Check the conversion settings under Preferences-> Convert to PDF-> Select MS word from the list. Look if there is any security set.
SaVe.

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Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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Andrew, thanks very much.
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SE38: Create a program for ref below code.
REPORT ZNP_SELE_DS.
tables: ROOSFIELD.
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UPDATE ROOSFIELD SET SELECTION = 'P'
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In adobe Acrobat X pro, in edit--preferences-identity, it introduces my name which then is on all documents. I want my name to be removed. What do I have to do?

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Acrobat X Pro Form Edit option greyed out

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