Acrobat X Pro help

Acrobat stops working. I can still generate a PDF which is the funny thing though but I can't open the program itself.

Hi there
You might have better luck asking over in the Acrobat forums. The forum you posted in is where we discuss Adobe Captivate.
Click here to visit the main forums page. Then locate the Acrobat forums from there.
Best of luck to you in solving your problem! Rick

Similar Messages

Cannot uninstall Adobe Acrobat XI Pro: Help Please

Cannot uninstall Adobe Acrobat XI Pro. Gone to programs and tried to uninstall then message says it is going to do it. Then message prompts come up asking if it can update my software. If I say no action it stops uninstalling. Then if I say yes it goes no further either.
Regret every taken up the trial offer for this programme as I tried using it and message repeatedly appears saying "Acrobat failed to send a DDE command".
Please can someone offer some advice. Thank you.

Try launching acrobat in safe mode, to do so follow the steps:
a.       Press and hold down shift and double click the acrobat icon and then open a pdf file.
b.      If it opens without crashing after about 15 seconds, then you have a faulty plug in, locate and remove it from your plug-ins folder.
c.       To remove plug-ins, you may contact Acrobat Support

Acrobat 7 Pro Help

I am using a old version of Acrobat 7.1.0 Pro. I do not use the program often, I need help in that I am putting a number of 'check boxes' on an PDF for an enquiry form.
The PDF will be sent out to different people and I want them to tick numerous boxes and send the PDF back to me.
The problem I am encountering is when the PDF is open in Reader the user is ticking the information but not able to safe or email the PDF back only print the page out.
Is there any way around this that I am not aware of.

If you want to enable the PDF's then yes, I would say that.
Beware that there are limitations to this type of enabled form. you can either send it to under 500 people and collect the data an unlimited amount of times or you can send it to an unlimited amount of people and collect the data 500 times. Those are the basics of the license agreement. If you think you will come close to either of those scenarios, you should study the EULA and understand it. I think the part about these types of PDF's is section 15.13. something.

European Portuguese (pt-pt) in Acrobat XI Pro

Where can I get information on whether Acrobat XI Pro supports European Portuguese (interface, spelling dictionaty, hyphenation, read out loud function)? Thanks.

Hi JNozes,
Each of those components is really a different question. I have some answers.
For the languages that the Acrobat XI Professional interface is available in, please see Tech Specs:
http://www.adobe.com/products/acrobatpro/tech-specs.html
I see Portugues (Brasil) but not European Portuguese.
Multiple spelling dictionaries ship with Acrobat. To spell check in a different or additional language, add that dictionary in the spelling preferences:
Edit > Preferences, Spelling
Under "Dictionaries for Spell Check", click the Add... button to bring up the list of dictionaries.
I see Portugues (Brazil) and Portugues (Portugal) included in my English UI Acrobat on an English OS.
I don't know if the spelling dictionaries cover hyphenation or not.
Read Out Loud is an Accessibility feature. It depends on a variety of system components.
For instance, the voice selection is taken from the installed system voices. I believe they are language-specific.
Edit > Preferences, Reading
Uncheck "Use Default Voice" to check the dropdown of installed voices.
The Acrobat X Pro Help regarding regarding Read Out Loud says this about voices:
Read Out Loud uses the available voices installed on your system. If you have SAPI 4 or SAPI 5 voices installed from text-to-speech or language applications, you can choose them to read your PDFs.
Located here:
http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7d15.w .html
Finally, some screen readers pick up the reading language from the language setting in the PDF file.
The language setting of the PDF file is set here:
File > Properties
Advanced Tab
Down in the Reading Options section, set the language.
That's not everything, but I hope it helps.
Regards,
Charlene

I can no longer open any PDF after my trial of Acrobat XI Pro finished...Help

I can no longer open any PDF after my trial of Acrobat XI Pro finished...Help

I would try using this tool to first remove all traces of Acrobat from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

Created PDF form in Acrobat XI Pro, but HELP fields disappear when I save FCDT file to PDF. Please help. Thanks!

Created PDF form in Acrobat XI Pro, but HELP fields disappear when I save FCDT file to PDF. Please help. Thanks!

I am not aware of a field type "Help" within a PDF form. I do not see it as a form field that can be added in the form edit mode.
Forms Central forms do not support all the features of Acrobat forms.
Are you talking about the "Tool Tips" or a hidden field that only shows when one enters a field and is hidden upon exiting the field.

Adobe Acrobat 9 Pro Freezes & Shuts Down - I need help.

I am running Adobe Acrobat 9 Pro on Windows XP and recently I started getting messages that say "Please wait while document is prepared for reading" and then AA9 freezes and eventually shuts down. I did 2 repair installations that did not resolve the problem. I need help if anyone knows how to fix this. Thanks.

Try turning off the accessibility feature under the preferences.

Adobe Acrobat 9 Pro do not open when printing a pdf document. Can anyone help?

Adobe Acrobat 9 Pro do not open when printing a pdf document, instead I open it with Adobe Reader X to be able to print.
Can anyone help?

Hi Edna,
It sounds like Adobe Reader X is your default PDF file handler. Launch Adobe Reader X. Choose Edit > Preferences > General. Click the 'Select Default PDF Handler' button at the bottom and choose Acrobat 9 from the drop-down menu. Click Apply, then OK.
Restart your computer. Acrobat 9 should now be your default PDF file handler again.
-David

Adobe Acrobat 9 Pro Extended hangs for about 12 seconds ... please help!

Hi there,
I'm using Adobe Acrobat 9 Pro Extended and have the following problem:
I can open PDF documents just fine. But after about 3-4 seconds the program hangs / freezes for about 12 seconds. I've tried everything (defined a non-network printer as default printer, deactivated unecessary fonts with a font manager, deactivated most of the plugins from Adobe Acrobat etc.)... nothing helps to solve this issue.
Can anybody give me a hint or have a solution for this ???
Thanks for your help!

I do have the same problem but I'm OSX 10.6.8
I have a Phaser 7500, and it works fine with ID, PS, AI, and Acrobat Reader 9.5
But crashes with Acrobat Pro 9.5 and Lightroom 3.6
Latest drivers for the Phaser in installed, tried the Repais Acrobat Installation but
it' says it isn't necesary
Process:         AdobeAcrobat [6142]
Path:            /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         9.5.0 (9.5.0)
Code Type:       X86 (Native)
Parent Process: launchd [178]
Date/Time:       2012-01-23 17:35:51.285 +0100
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          573578 sec
Per-App Interval Since Last Report: 318700 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      2FBD03A6-9A6E-407D-B683-2DA98F1D700F
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000030000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Need help w Adobe Acrobat 9 Pro reinstall from CS4 Master Collection disks.

Hi all, I'm hoping that you can help me with something. This bug is costing me tons of time and frustration, so whoever can give me a walkthrough, step by step, of what to do, will be my favorite person of the year.
I have Adobe Acrobat 9 Pro that I installed originally from my CS4 Master Collection. This collection came as a set of physical disks.
Now, the problem is that, for the past couple of years, Adobe Acrobat 9 Pro has been super, duper buggy on my computer. For example:
- It won't let me install updates to it.
- It does weird things and gets stuck a lot.
- It likes to crash.
- It won't let me uninstall it. I tried to uninstall it, and I got an error message that says, "Invalid Application. The application selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller."
- I tried all kinds of things. I looked on the forums and took all the different kinds of advice. Same problems persist.
- The current version is 9.4.4. It hasn't let me update since then.
I am afraid to just delete the application, because word on the street is that doing that will mess up all your files. So I want to uninstall properly. I heard on the forums that reinstalling is the best way to go.
I finally found the CS4 disks that I used to install this (and my entire CS4) a few years ago. But now I'm not sure what to do next. These are my challenges:
- When I put in the first disk, it prompts me to reinstall the entire CS4. I'm not sure how to go in and reinstall just the Acrobat part of it.
- Adobe doesn't provide this as a download, so I can't download a new version. So the CS4 is my only option, I believe.
- If my current Acrobat 9 Pro is messed up like it is, what procedure should I follow so as to be able to replace the bad one with the good.
- Is this version of CS4 Master Collection disks known to have a buggy Acrobat on it? Will installing it not solve the problem?

I googled Acrobat 1301, and the Adobe help threads I read all recommended that I uninstall the application, so I did. I opened the uninstaller and went through the procedure.
But then I got the following message:
"Invalid Application. The application selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller."
This is weird, because the create date and date modified are all the same for the Adobe Acrobat Pro, Adobe Uninstaller and Adobe Distiller in the folder. So how could it be not a valid Acrobat application for this uninstaller?

Acrobat 9 Pro Install Printer Help?

Hello All,
Everytime I install Adobe Acrobat 9 Pro I loss my printer connection. When I uninstall it I get my printer connection back.
Anyone have any ideas? I am running Windows 7 Ultimate x64 on a Dell V305. I have all the software updated on both.
Thanks for your help!
Morey

Do you have the serial number for your Acrobat 6 Pro and is your Acrobat 9 Pro an upgrade??
In case yo do not have the serial number , and your Acrobat 9 Pro is an upgrade you should not uninstall acrobat 6 otherwise you will be struck at the Upgrade serial number screen and then you will ave to call Customer Support.
If you have the serial number for Acrobat 6 , then you can uninstall it , if , in case , you get the prompt for upgrade serial number , you will have to selct the product from the drop down as Acrobat 6 Pro and enter its serial number there.

Adobe Acrobat 9 Pro Installation help?

I have the Adobe Creative Suite 3 Design Premium for Mac. I installed InDesign, Photoshop, Illustrator, Flash, and Dreamweaver with no problems about a year ago. I realized that I never installed Acrobat...
On the front cover it says "Install software from these discs first. Then install Acrobat 9 Pro from the Adobe Creative Suite 3.3 with Adobe Acrobat 9 Pro Upgrade Installer disc provided separately."
I put in the "Adobe Creative Suite 3.3 with Adobe Acrobat 9 Pro" CD and downloaded Acrobat. When I got to the serial # part, I used the same serial number as I did for the rest of the Creative Suite, but it says the # is not valid?!?!
I haven't tried calling Adobe yet...my friend tried calling the other day and he was put on hold for 2 hours >.< Any help would be appreciated!

emilypebbily wrote:
I have the Adobe Creative Suite 3 Design Premium for Mac. I installed InDesign, Photoshop, Illustrator, Flash, and Dreamweaver with no problems about a year ago. I realized that I never installed Acrobat...
On the front cover it says "Install software from these discs first. Then install Acrobat 9 Pro from the Adobe Creative Suite 3.3 with Adobe Acrobat 9 Pro Upgrade Installer disc provided separately."
I put in the "Adobe Creative Suite 3.3 with Adobe Acrobat 9 Pro" CD and downloaded Acrobat. When I got to the serial # part, I used the same serial number as I did for the rest of the Creative Suite, but it says the # is not valid?!?!
I haven't tried calling Adobe yet...my friend tried calling the other day and he was put on hold for 2 hours >.< Any help would be appreciated!
Had you installed another version of Acrobat 9 previously? If so try using the serial # from it.
If not some one else has asked a similar question I have answered today. Try the answer I gave for that question.
(Please note information is given by an Experienced User of Acrobat. I am not an employee of Adobe.)

Help deleting pirated Acrobat 9 Pro Extended and copying new 9 pro

Hi
I originally bought a copy of Adobe 9 Pro Extended on ebay for 250 USD but unfortunately it turned out to be priated. I discovered this only when I rang Adobe about there being no serial number shown in the software. Other than that I would never had known.
Anyway in a bid to get legitimate software I have purchased a copy of Learning Suite 2.
First step delete Acrobat 9. Well it does not appear in the Add/Remove programs, so I elected to delete it manually. Ie deleting the folder and files. To do this I went to programs (x86) and deleted the folder.
Installing Learning Suite Disk 1 has installed with no issues.
Installing Learing Suite Disk 2 (Acrobat 9 Pro), I continue to get an error message that a more capable produst is installed and the installer terminates.
I have tried the following:
Using Windows Installer Cleanup: It will not run as it says I have a runtime error.
CS3 and CS4 Clean Script: It works untill the point where Windows Installer Cleanup cannot be found and then terminates.
Deleteing files under Documents and Settings
An option I can see is that I restore to point 5 days ago and then try another tack.
The hardware and operating system is: Dell Studio i7 with Win 7 Ultimate
Please help.
Pete

Hi 737,
I have solved similar problems successfully on my PC with WinXP. May be my solution gives you a clue.
I have installed CCleaner - a freeware cleaning program with satisfactory results.
First of all I used System Restore in case I had to return to the point from where I started.
After that I deleted the complete DIR of the 'wrong' program from C:\Program Files\ ... etc.
For your problem: note that a bunch of Acrobat files are stored in C:\Documents and Settings\Administrator\Application Data\Adobe\Acrobat\....
and probably also in C:\Documents and Settings\All Users\Application Data\Adobe\Acrobat\....
I suggest to look for Acrobat files stored for other users as well.
Delete these Acrobat files or Acrobat DIR's.
Run the Register tool of CCleaner (second item left column). TIP: Do not tack all check points at once, but start with the upper item (missing DLL) - scan for problems - no back up needed - Correct all problems. Tack the second chechpoint and repeat the procedure, tack the third - and so on.
It is obvious that the checkpoint(s) you have already scanned will not show any problems.
Doing this step by step you will not be confronted with a mess (and mass) of information you don't know how to handle.
Have a look at CCleaner - Tools (third item left column). May be it shows the program (or part of it) you want to delete.
Check once again whether the program you wish to delete is shown in the software list of the configuration screen.
All the above is based of WINXP.
Hope you will be able to find the equivalents in WIN7.
Have a nice day.

Acrobat X Pro Drop-down Fields Do Not Appear on Adobe Reader for iPad. Help!

Hello,
I am having a problem getting drop-down fields to appear on Adobe Reader for iPad. Basically, I need to create a form that includes drop-down fields, with the end result being a form that can be viewed and completed on an iPad, using the Adobe Reader app. Above all else, the end result needs to be viewable on an iPad.
I created a form using Acrobat X Pro within which drop-down fields work flawlessly. However, when I try to open this form on an iPad, the drop-down fields do not even appear. I have done some investigating on the Web (including these forums) and come to understand that this has to do with javascript limitations on Apple products, but have yet to discover a solution to my problem.
To summarize: does anyone know how to make drop-down fields appear in Abobe Reader for iPad app? Or, does anyone know a workaround in which I could have a drop-down menu (or something similar) in my form and have it work on Adobe Reader for iPad?
Thanks in advance for the help. I took on this project from my boss' boss, so I'd really like to get this done for him.

Hello GKaiseril,
Thanks for the reply. I experienced the issue running the most recent version of the Adobe Mobile Reader app. I'm not sure I can convince the client to use anything else, but its worth a shot.
All I need is a simple drop-down list (multiple fields in the document) with 4 options that the user can select and submit as a form. Is this something EZ Pdf reader can do? Also, is EZ Pdf Reader free? (the reason I ask is I am an Android user and do not readily have access to a iPad).
Thanks again.

Error 193: When trying to update Adobe Acrobat 9 Pro - Any help?

I have had Adobe Acrobat 9 Pro for a few years and have loved using it. I have always updated the program and kept it up to date, but I have run into a problem.
I was changing computers, so I deactivated all of my Adobe products, uninstalled them and deleted all of the information from it. I then start working and installing the programs into my new computer when it froze and crashed. I ended up having to return the computer and have it worked on, but I did deactivate and unstall all of the programs from the computer before doing so. Now I'm back to my old computer and have started having some trouble. I reinstalled Adobe Acrobat 9 Pro, went in to run the updating, but as soon as it checked and let me know there were updates available, I said start and a box popped up reading:
Does anyone have a reason the occurred and what options I have to correct this? I searched and read that one of my options was to go into Adobe (http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows) and run the updates manually, but that would mean downloading and installing over 20 updates, one by one. I know that I don't have to keep restarting my computer after each one and only after the last, but there has to be another way. That would take me a couple of hours where I couldn't leave my computer.
I did try to uninstall the program again and then reinstall it, but no I had luck there. I received the same error message telling me that the update failed.
Can anyone help me let me know why this is happening and what I can do to prevent/stop this?
Thanks,
Sean

Please read this below:
http://msdn.microsoft.com/en-us/library/windows/desktop/ms682425(v=vs.85).aspx (look for “…If you are using a long file name that contains a space..))
Updater downloads all the updates into AllUsers folder.
Somewhere in the path to this folder you most likely have a file that has the same name as partial folder name.
For example, on XP this folder is C:\Documents and Setting\.."
If you have a file C:\Documents.exe Updater will fail with error 193

Acrobat X Pro help

Similar Messages

Maybe you are looking for