Acrobat X Pro Installation problem

I am upgrading from Acrobat X Standard to Acrobat X Pro.  When trying to install Acrobat X Pro I get this mesasge - "Setup has determined that you already have a more functional product installed.  Setup will now terminate."  And it does terminate!  What would be my problem?  The only other Adobe programs I have installed are - Adobe Air; Adobe Flash Player 11 Active X; Adobe Flash Player 11 Plugin

Yes you should.  Although if you don't have an option to uninstall in Add & Remove Programs that is going to make it much more difficult.  You can try using the Acrobat Cleaner tool however located at http://labs.adobe.com/downloads/acrobatcleaner.html.
Do you use a registry cleaner or any other type of system optimization utility btw?

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    Date: Wed, 27 Nov 2013 22:38:11 -0800
    From: [email protected]
    To: <removed by admin>
    Subject: Re: Acrobat XI Pro installation failed Acrobat XI Pro installation failed
        Re: Acrobat XI Pro installation failed
        created by Anish Kumar in Acrobat Installation & Update Issues - View the full discussion
    Following links may be helpful for you:
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    http://helpx.adobe.com/creative-suite/kb/cant-download-store-purchase. html
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5882076#5882076
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Acrobat XI Pro installation failed
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          Start a new discussion in Acrobat Installation & Update Issues at Adobe Community
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