Acrobat x pro "license agreement" bug on opening
Hi I hope you can help find out how to get rid of this problem, it is urgent that I have access to acrobat documents for my work which is very busy at the moment.
I downloaded and installed Acrobat X Pro as part of the CS6 Design & Web package purchased in May 2012.
Since that time I cannot open any PDF, because an endless loop occurs with a license agreement screen that kicks in every 20 seconds. It is impossible to open any document or create one, because the licence agreement screen requests that I accept or quit, and then pops up again and again and will only stop if I select "quit", which quits the entire application.
I tried uninstalling the software to install it again, but the following error screen pops up:
"The accplication selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller."
I have activated the CS6 Suite with my valid registration number and have already run several of the sortwares already.
Please help because without this software (my old pdf viewer has seemed to dissapear) I cannot work!
Thank you.
How to I install Acrobat X Pro again using the CS6 installer? I have now uninstalled my Acrobat X Pro using windows installer, but I can't find it in the Adobe Download Assistant. I have a serial for CS6 Master Collection, but that serial does not work on a single Acrobat X Pro installation! What do I do?
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Thank you,I know this is an old posting, but for those like me who couldn't find the answer:
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Thanks to the genius who posted the answer on another 'windows' forum (wish I could find that again).
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When using Acrobat - Adobe Software License Agreement Pops Up - Accept doesn't seem to work - Application then automatically closes when existing the License Agreement pop up - Whats going on?
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OK - or i should say not OK!!
I am running the licensed version of Acrobat 9 Pro on Mac OSX. It is installed on 2 of my MacBook Pro 17" laptops. These machines are respectively 1 month and 14 months old, and both are completely up-to-date software wise. 3 weeks ago Acrobat presented the error message "Licensing for this product has stopped working" and then quits. Searching through the error logs reveals the following: No matching processes were found. Shutting down licensing service ...
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Have a great day.
DavidWhen you reinstalled Acrobat, did you use the uninstaller? Also the uninstaller still leaves some files not removed.
If your using OSX.4.11 go to Find file and type in Acrobat, find any files (not .pdf's) that are in the Library > Application support and Preferences. Remove all traces of any of these files. Look both in Main Library, and in Library in your User Folder (has name you gave computer when you installed system).
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Hello. Is Acrobat specialist there?
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