Acrobat X Pro-no scanned images visible

I recently bought Acrobat X Pro and try as hard as I can, I cannot get any scanned images to show up. The pages are gray. A pdf from Word, etc. is all right, but not if it's a scanned image. I went throught a couple of the tutorials on how to scan documents, but so far nothing has worked. Google Books that were downloaded as PDFs earlier are the same way. Only the 1st page with the Google blurb shows up. All other pages are gray. I can open and read them in Reader X.
Janet Tanksley

Working now - followed fix in http://forums.adobe.com/message/4775416

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1. Re: Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan
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