Acrobat X pro (OSX 10.8.2) installation stalls at "running package scripts"

Can anyone help resolve this installation problem?

Rave,
I have the same problem (10.8.2) trying to install Acrobat Pro X from the DVD. When I select just the Acrobat installation from the payloads folder on the DVD it's just Acrobat that's hanging at the "running package scripts" message. If I force quit the installer and restart the computer, Acrobat 10.0.0 will start up, but will not update to 10.1.5, giving DW006 and DW050 errors. If I do a total install from the DVD, same problem, so it appears specific to Acrobat. Thank you for the tip on getting the installer log. Please let me know if you need the whole 5 page .txt document or if this is enough to diagnose from.
Thanks,
Sean
Here is the error that repeated over 422 pages in the saved Installer Log "Show All Logs" file.
Jan 24 10:54:02 UVM-iMac.local installd[269]: ./preinstall: sudo: /private/etc/sudoers is mode 0664, should be 0440
Here is the context in the file where things started going awry.
Jan 24 10:54:01 UVM-iMac.local installd[269]: PackageKit: Extracting file://localhost/Volumes/CS5_5%20Design%20Std%201/Adobe%20CS5_5%20Design%20Standard/paylo ads/AcrobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#pdfservices.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/PDF Services, uid=0)
Jan 24 10:54:01 UVM-iMac.local installd[269]: PackageKit: Extracting file://localhost/Volumes/CS5_5%20Design%20Std%201/Adobe%20CS5_5%20Design%20Standard/paylo ads/AcrobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#preferences.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/Preferences, uid=0)
Jan 24 10:54:01 UVM-iMac.local installd[269]: PackageKit: prevent user idle system sleep
Jan 24 10:54:01 UVM-iMac.local installd[269]: PackageKit: suspending backupd
Jan 24 10:54:01 UVM-iMac.local installd[269]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.kWY60c/Scripts/com.adobe.acrobat.10.viewer.preinstall.pkg.E FG.TTqVGh
Jan 24 10:54:02 UVM-iMac.local installd[269]: ./preinstall: sudo: /private/etc/sudoers is mode 0664, should be 0440
Jan 24 10:54:02 UVM-iMac.local installd[269]: ./preinstall: sudo: no valid sudoers sources found, quitting
Jan 24 10:54:02 UVM-iMac.local installd[269]: ./preinstall: sudo: /private/etc/sudoers is mode 0664, should be 0440

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Message was edited by: [email protected]

Hi James,
You need to contact Apple regarding this as it's clearly a permission issue.
You might want to try the steps mentioned at : https://discussions.apple.com/thread/3680870?start=0&tstart=0

Angemeldet mit meinem Account habe ich die Testversion des Acrobat XI Pro heruntergeladen. Nach der Installation aller notwendigen Zusätze wurde dann auch Acrobat XI Pro installiert. Nach der Akzeptierung der Lizenzbedingungen bekam ihc dann folgende Info

Angemeldet mit meinem Account habe ich die Testversion des Acrobat XI Pro heruntergeladen. Nach der Installation aller notwendigen Zusätze wurde dann auch Acrobat XI Pro installiert. Nach der Akzeptierung der Lizenzbedingungen bekam ich dann folgende Information auf den Bildschirm:
Acrobat XI Pro-Testversion;
Der Testzeitraum ist abgelaufen.
Siekönnen Acrobat XI Pro weiter verwenden, indem Sie die Software kaufen.
WO BIN ICH DENN HIER GELANDET??? Ich habe die Testversion heruntergeladen, um testen zu können. Und jetzt soll ich aber zuerst kaufen?? Kann mich jemand aufklkären, was da schief läuft?

Regrebuen if the trial is expired then you will need to continue your evaluation on a different computer. Please see Adobe trial software expired early for additional information.

Acrobat X Pro not installed during CS6 installation

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I have done an upgrade from CS5.5 Design Premium to CS6 Desing & Web Premium with a problem that the only program that was not installed was the Acrobat X Pro application.
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2) Deinstall all CS5.5 applications using Windows 7 system controls for deinstallation of programms
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Excuse for the German screenshot.
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I'am using Windows 7 Ultimate 64bit with Service Pack 1 (German)
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https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
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=== Logging started: 5/4/2012 14:35:38 ===
Action start 14:35:38: INSTALL.
Action start 14:35:38: SystemFolder.21022.08.Microsoft_VC90_MFC_x86.RTM.17F6CCF1_663E_333F_9941_1249FE946C34.
Action ended 14:35:38: SystemFolder.21022.08.Microsoft_VC90_MFC_x86.RTM.17F6CCF1_663E_333F_9941_1249FE946C34. Return value 1.
Action start 14:35:38: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
Action ended 14:35:38: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54. Return value 1.
Action start 14:35:38: SystemFolder.21022.08.Microsoft_VC90_ATL_x86.RTM.CEC8F2E3_AC9A_357C_BFCB_BFAC37C4AC50.
Action ended 14:35:38: SystemFolder.21022.08.Microsoft_VC90_ATL_x86.RTM.CEC8F2E3_AC9A_357C_BFCB_BFAC37C4AC50. Return value 1.
Action start 14:35:38: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
Action ended 14:35:38: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
Action start 14:35:38: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
Action ended 14:35:38: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
Action start 14:35:38: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
Action ended 14:35:38: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1.
Action start 14:35:38: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
Action ended 14:35:38: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1.
Action start 14:35:38: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action ended 14:35:38: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
Action start 14:35:38: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action ended 14:35:38: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
Action start 14:35:38: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action ended 14:35:38: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
Action start 14:35:38: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action ended 14:35:38: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
Action start 14:35:38: ISSetupFilesExtract.
1: Starting to extract setup files
1: Getting SUPPORTDIR property :
1: Extracting SetupFiles to: C:\DOCUME~1\ev003080\LOCALS~1\Temp\{AC76BA86-1033-F400-7760-000000000005}
1: Getting ISSetupFile table view
1: Executing ISSetupFile table view
1: Extracting Setup File:
1: C:\DOCUME~1\ev003080\LOCALS~1\Temp\{AC76BA86-1033-F400-7760-000000000005}\application.sif
1: Extracting Setup File:
1: C:\DOCUME~1\ev003080\LOCALS~1\Temp\{AC76BA86-1033-F400-7760-000000000005}\ASNEU.DLL
1: Setting SUPPORTDIR property to: C:\DOCUME~1\ev003080\LOCALS~1\Temp\{AC76BA86-1033-F400-7760-000000000005}
1: Setting ISSETUPFILESCOMPLETED property
Action ended 14:35:38: ISSetupFilesExtract. Return value 1.
Action start 14:35:38: SetALLUSERS.
Action ended 14:35:38: SetALLUSERS. Return value 1.
Action start 14:35:38: SetBrandName.
Action ended 14:35:38: SetBrandName. Return value 1.
Action start 14:35:38: AppSearch.
Action ended 14:35:38: AppSearch. Return value 1.
Action start 14:35:38: CheckForPendingOperation.
Action ended 14:35:38: CheckForPendingOperation. Return value 1.
Action start 14:35:38: LaunchConditions.
Action ended 14:35:38: LaunchConditions. Return value 1.
Action start 14:35:38: FindRelatedProducts.
Action ended 14:35:38: FindRelatedProducts. Return value 1.
Action start 14:35:38: SetBlockingProduct.
Action ended 14:35:38: SetBlockingProduct. Return value 1.
Action start 14:35:38: ValidateProductID.
Action ended 14:35:38: ValidateProductID. Return value 1.
Action start 14:35:38: SetPrinterNotInstalled.
Action ended 14:35:38: SetPrinterNotInstalled. Return value 1.
Action start 14:35:38: SetLotusNotesInstalled.
Action ended 14:35:38: SetLotusNotesInstalled. Return value 1.
Action start 14:35:38: CheckServices.
Action ended 14:35:38: CheckServices. Return value 1.
Action start 14:35:38: FileTypesOwnerInit.
ADelRCP logging: : PDF ownership: InitCurrentPDFOwner()
ADelRCP logging: :    Current owner: C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
ADelRCP logging: :       The installing/uninstall app path: "\Acrobat.exe"; version: 10
ADelRCP logging: :    The installing/uninstalling product is not the current PDF owner
ADelRCP logging: :    Reduced UI mode (& PDF is owned) & [LEAVE_PDFOWNERSHIP] != "YES": take over PDF ownership
Action ended 14:35:38: FileTypesOwnerInit. Return value 1.
Action start 14:35:38: SetupPluginsProperties.
Action ended 14:35:38: SetupPluginsProperties. Return value 1.
Action start 14:35:38: IsInstallElevated.
Action ended 14:35:38: IsInstallElevated. Return value 1.
Action start 14:35:38: WindowsFolder.21022.08.Microsoft_VC90_ATL_x86.RTM.CEC8F2E3_AC9A_357C_BFCB_BFAC37C4AC50.
Action ended 14:35:38: WindowsFolder.21022.08.Microsoft_VC90_ATL_x86.RTM.CEC8F2E3_AC9A_357C_BFCB_BFAC37C4AC50. Return value 1.
Action start 14:35:38: WindowsFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
Action ended 14:35:38: WindowsFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54. Return value 1.
Action start 14:35:38: WindowsFolder.21022.08.Microsoft_VC90_MFC_x86.RTM.17F6CCF1_663E_333F_9941_1249FE946C34.
Action ended 14:35:38: WindowsFolder.21022.08.Microsoft_VC90_MFC_x86.RTM.17F6CCF1_663E_333F_9941_1249FE946C34. Return value 1.
Action start 14:35:38: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_ATL_x86.RTM.A50B7592_50BC_31A9_9E25_3212 1F451D37.
Action ended 14:35:38: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_ATL_x86.RTM.A50B7592_50BC_31A9_9E25_3212 1F451D37. Return value 1.
Action start 14:35:38: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM.52105B6B_A3EF_3A90_882A_947B 287C203A.
Action ended 14:35:38: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM.52105B6B_A3EF_3A90_882A_947B 287C203A. Return value 1.
Action start 14:35:38: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_MFC_x86.RTM.7F9A85ED_D023_3818_B6DC_A687 410206B5.
Action ended 14:35:38: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_MFC_x86.RTM.7F9A85ED_D023_3818_B6DC_A687 410206B5. Return value 1.
Action start 14:35:38: CostInitialize.
Action ended 14:35:38: CostInitialize. Return value 1.
Action start 14:35:38: ResolveSource.
Action ended 14:35:38: ResolveSource. Return value 1.
Action start 14:35:38: SetSourceDirCustom.
Action ended 14:35:38: SetSourceDirCustom. Return value 1.
Action start 14:35:38: ProcessAbcpy.
Action ended 14:35:39: ProcessAbcpy. Return value 1.
Action start 14:35:39: CA_SetTryoutSerial.
EmiOrientation: VsnSetSerial(): set TRY_SERIALNUMBER
EmiOrientation: VsnSetSerial(): set INSTALL_MODE = Retail
Action ended 14:35:39: CA_SetTryoutSerial. Return value 1.
Action start 14:35:39: CA_UIV.
EmiOrientation: Retail. Not trial
EmiOrientation: Fail. Return code: 16
Action ended 14:35:39: CA_UIV. Return value 1.
Action start 14:35:39: OOBELibUpgradeSniffingBackup.
Skip: not an upgrade/update/upsell serial number
Action ended 14:35:39: OOBELibUpgradeSniffingBackup. Return value 1.
Action start 14:35:39: CA_QV.
MSI (s) (58:2C) [14:35:39:229]: Product: Adobe Acrobat X Pro - English, Français, Deutsch -- xxxx-xxxx-xxxx-xxxx-xxxx-xxxx error.
xxxx-xxxx-xxxx-xxxx-xxxx-xxxx error.
Action ended 14:35:39: CA_QV. Return value 3.
Action ended 14:35:39: INSTALL. Return value 3.
MSI (s) (58:2C) [14:35:39:229]: Product: Adobe Acrobat X Pro - English, Français, Deutsch -- Installation operation failed.
MSI (s) (58:2C) [14:35:39:229]: Windows Installer installed the product. Product Name: Adobe Acrobat X Pro - English, Français, Deutsch. Product Version: 10.0.0. Product Language: 1033. Installation success or error status: 1603.
=== Logging stopped: 5/4/2012 14:35:39 ===

Hi Davdddd,
We are sorry for the inconvenience caused to you.
If you are trying to install using the Disc please copy all the contents of the disc on the desktop and then re initiate the installation one more time.
Before you start the installation please try to use the Adobe cleaner tool to remove the previous installation left overs. To download the Acrobat cleaner tool visit: http://labs.adobe.com/downloads/acrobatcleaner.html
Or you may try to create a new Admin Profile.
Please let me know if that helps.
Regards,
Ajlan Huda.

Acrobat XI Pro wont install on Mavericks Mac

Hoping someone might be able to help.
Downloaded Acrobat XI Pro trail
Successful
But will not install on Mac running Mavericks OS 10.9.2
Message returned at very end of install process during the running package scripts stage is
"The Installation Failed ! The installer encountered an error that caused the installation to fail. Contact the software manufacturer... etc"
at a bit of dead end here.... ??
Thanks

ok found the file...
here is the dialogue:
Marker - 21 Mar 2014 18:22:12
Mar 21 18:22:42 speedport-2.local Installer[638]: LSExceptions [0x6180000b3560] loaded
Mar 21 18:22:42 speedport-2.local Installer[638]: @(#)PROGRAM:Install PROJECT:Install-846
Mar 21 18:22:42 speedport-2.local Installer[638]: @(#)PROGRAM:Installer PROJECT:Installer-721
Mar 21 18:22:42 speedport-2.local Installer[638]: Hardware: iMac14,1 @ 2.70 GHz (x 4), 8192 MB RAM
Mar 21 18:22:42 speedport-2.local Installer[638]: Running OS Build: Mac OS X 10.9.2 (13C64)
Mar 21 18:22:42 speedport-2.local Installer[638]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Mar 21 18:22:42 speedport-2.local Installer[638]: Env: TMPDIR=/var/folders/fk/y_2gt1z16lzcts8ty9gvpnlh0000gn/T/
Mar 21 18:22:42 speedport-2.local Installer[638]: Env: SHELL=/bin/bash
Mar 21 18:22:42 speedport-2.local Installer[638]: Env: HOME=/Users/peterfoss
Mar 21 18:22:42 speedport-2.local Installer[638]: Env: USER=peterfoss
Mar 21 18:22:42 speedport-2.local Installer[638]: Env: LOGNAME=peterfoss
Mar 21 18:22:42 speedport-2.local Installer[638]: Env: SSH_AUTH_SOCK=/tmp/launch-RxlIb5/Listeners
Mar 21 18:22:42 speedport-2.local Installer[638]: Env: Apple_PubSub_Socket_Render=/tmp/launch-oJI4oY/Render
Mar 21 18:22:42 speedport-2.local Installer[638]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Mar 21 18:22:42 speedport-2.local Installer[638]: Env: __CHECKFIX1436934=1
Mar 21 18:22:42 speedport-2.local Installer[638]: Adobe Acrobat XI Pro   Installation Log
Mar 21 18:22:42 speedport-2.local Installer[638]: Opened from: /Volumes/Acrobat 11/Adobe Acrobat XI/Adobe Acrobat XI Pro Installer.pkg
Mar 21 18:22:43 speedport-2.local Installer[638]: Product archive /Volumes/Acrobat 11/Adobe Acrobat XI/Adobe Acrobat XI Pro Installer.pkg trustLevel=202
Mar 21 18:22:47 speedport-2.local Installer[638]: JS: 10.6 or higher:1
Mar 21 18:22:53 speedport-2.local Installer[638]: LSExceptions [0x6180000b3560] unloaded
Mar 21 18:22:53 speedport-2.local Installer[638]: InstallerStatusNotifications plugin loaded
Mar 21 18:23:00 speedport-2.local runner[643]: Administrator authorization granted.
Mar 21 18:23:00 speedport-2.local Installer[638]: ================================================================================
Mar 21 18:23:00 speedport-2.local Installer[638]: User picked Standard Install
Mar 21 18:23:00 speedport-2.local Installer[638]: Choices selected for installation:
Mar 21 18:23:00 speedport-2.local Installer[638]:           Install: " Adobe Acrobat XI Pro "
Mar 21 18:23:00 speedport-2.local Installer[638]:                     Adobe Acrobat XI Pro Installer.pkg#acrobatpreinstall.pkg : com.adobe.acrobat.11.viewer.preinstall.pkg.MUI : 11.0.0
Mar 21 18:23:00 speedport-2.local Installer[638]:                     Adobe Acrobat XI Pro Installer.pkg#AdobeApplicationManager.pkg : com.adobe.PDApp.AdobeApplicationManager.installer.pkg : 1
Mar 21 18:23:00 speedport-2.local Installer[638]:           Install: "Application" at path "//Applications/Adobe Acrobat XI Pro"
Mar 21 18:23:00 speedport-2.local Installer[638]:                     Adobe Acrobat XI Pro Installer.pkg#application.pkg : com.adobe.acrobat.11.viewer.app.pkg.MUI : 11.0.0
Mar 21 18:23:00 speedport-2.local Installer[638]:           Install: "Browser Plug-In"
Mar 21 18:23:00 speedport-2.local Installer[638]:                     Adobe Acrobat XI Pro Installer.pkg#browserPlugin.pkg : com.adobe.acrobat.11.viewer.browser.pkg.MUI : 11.0.0
Mar 21 18:23:00 speedport-2.local Installer[638]:                     Adobe Acrobat XI Pro Installer.pkg#support.pkg : com.adobe.acrobat.11.viewer.appsupport.pkg.MUI : 11.0.0
Mar 21 18:23:00 speedport-2.local Installer[638]:                     Adobe Acrobat XI Pro Installer.pkg#automator.pkg : com.adobe.acrobat.11.viewer.print_automator.pkg.MUI : 11.0.0
Mar 21 18:23:00 speedport-2.local Installer[638]:                     Adobe Acrobat XI Pro Installer.pkg#pdfservices.pkg : com.adobe.acrobat.11.viewer.print_pdf_services.pkg.MUI : 11.0.0
Mar 21 18:23:00 speedport-2.local Installer[638]: ================================================================================
Mar 21 18:23:00 speedport-2.local Installer[638]: It took 0.00 seconds to summarize the package selections.
Mar 21 18:23:00 speedport-2.local Installer[638]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Mar 21 18:23:00 speedport-2.local Installer[638]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#acrobatpreinstall.pkg
Mar 21 18:23:00 speedport-2.local Installer[638]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#AdobeApplicationManager.pkg
Mar 21 18:23:00 speedport-2.local Installer[638]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#application.pkg
Mar 21 18:23:00 speedport-2.local Installer[638]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#browserPlugin.pkg
Mar 21 18:23:00 speedport-2.local Installer[638]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#support.pkg
Mar 21 18:23:00 speedport-2.local Installer[638]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#automator.pkg
Mar 21 18:23:00 speedport-2.local Installer[638]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#pdfservices.pkg
Mar 21 18:23:00 speedport-2.local Installer[638]: Set authorization level to root for session
Mar 21 18:23:01 speedport-2.local Installer[638]: Will use PK session
Mar 21 18:23:01 speedport-2.local Installer[638]: Starting installation:
Mar 21 18:23:01 speedport-2.local Installer[638]: Configuring volume "Macintosh HD"
Mar 21 18:23:01 speedport-2.local Installer[638]: Preparing disk for local booted install.
Mar 21 18:23:01 speedport-2.local Installer[638]: Free space on "Macintosh HD": 686.78 GB (686782963712 bytes).
Mar 21 18:23:01 speedport-2.local Installer[638]: Create temporary directory "/var/folders/fk/y_2gt1z16lzcts8ty9gvpnlh0000gn/T//Install.6388T9MBq"
Mar 21 18:23:01 speedport-2.local Installer[638]: IFPKInstallElement (7 packages)
Mar 21 18:23:01 speedport-2.local Installer[638]: Using authorization level of root for IFPKInstallElement
Mar 21 18:23:01 speedport-2.local installd[649]: installd: Starting
Mar 21 18:23:01 speedport-2.local installd[649]: installd: uid=0, euid=0
Mar 21 18:23:01 speedport-2.local installd[649]: PackageKit: Adding client PKInstallDaemonClient pid=638, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Mar 21 18:23:01 speedport-2.local Installer[638]: PackageKit: Enqueuing install with boosting
Mar 21 18:23:01 speedport-2.local installd[649]: PackageKit: ----- Begin install -----
Mar 21 18:23:01 speedport-2.local installd[649]: PackageKit: request=PKInstallRequest <7 packages, destination=/>
Mar 21 18:23:01 speedport-2.local installd[649]: PackageKit: packages=(
              "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#acrobatpreinstall.pkg>",
              "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#AdobeApplicationManager.pkg>",
              "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#application.pkg>",
              "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#browserPlugin.pkg>",
              "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#support.pkg>",
              "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#automator.pkg>",
              "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#pdfservices.pkg>"
Mar 21 18:23:03 speedport-2.local installd[649]: PackageKit: Skipping component "com.adobe.acrobat.pdfviewer" (*-11.0.0-*-*) because the version 11.0.6-11.0.6-*-* is already installed at /Library/Internet Plug-Ins/AdobePDFViewer.plugin.
Mar 21 18:23:03 speedport-2.local installd[649]: PackageKit: Skipping component "com.adobe.acrobat.pdfviewerNPAPI" (*-11.0.0-*-*) because the version 11.0.6-11.0.6-*-* is already installed at /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin.
Mar 21 18:23:04 speedport-2.local installd[649]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#acrobatpreinstall.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/26C B1C52-70C2-4E7D-9BBA-D9099AAF8A19.activeSandbox/Root/tmp, uid=0)
Mar 21 18:23:06 speedport-2.local installd[649]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#AdobeApplicationManager.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/26C B1C52-70C2-4E7D-9BBA-D9099AAF8A19.activeSandbox/Root, uid=0)
Mar 21 18:23:14 speedport-2.local installd[649]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/26C B1C52-70C2-4E7D-9BBA-D9099AAF8A19.activeSandbox/Root/Applications/Adobe Acrobat XI Pro, uid=0)
Mar 21 18:23:34 speedport-2.local installd[649]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/26C B1C52-70C2-4E7D-9BBA-D9099AAF8A19.activeSandbox/Root/Library/Internet Plug-Ins, uid=0)
Mar 21 18:23:35 speedport-2.local installd[649]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/26C B1C52-70C2-4E7D-9BBA-D9099AAF8A19.activeSandbox/Root/Library/Application Support, uid=0)
Mar 21 18:23:37 speedport-2.local installd[649]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#automator.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/26C B1C52-70C2-4E7D-9BBA-D9099AAF8A19.activeSandbox/Root/Library/Automator, uid=0)
Mar 21 18:23:37 speedport-2.local installd[649]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#pdfservices.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/26C B1C52-70C2-4E7D-9BBA-D9099AAF8A19.activeSandbox/Root/Library/PDF Services, uid=0)
Mar 21 18:23:37 speedport-2.local installd[649]: PackageKit: prevent user idle system sleep
Mar 21 18:23:37 speedport-2.local installd[649]: PackageKit: suspending backupd
Mar 21 18:23:38 speedport-2.local installd[649]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.NWkOt5/Scripts/com.adobe.acrobat.11.viewer.preinstall.pkg.M UI.yMr7Mp
Mar 21 18:23:38 speedport-2.local install_monitor[651]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Mar 21 18:23:39 speedport-2.local installd[649]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.NWkOt5/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.jDncBB
Mar 21 18:23:39 speedport-2.local installd[649]: ./preinstall: AAMInstaller: PRE AAM INSTALL....................
Mar 21 18:23:39 speedport-2.local installd[649]: ./preinstall: AAMInstaller: AAMIAssetsDir /private/tmp/PKInstallSandbox.NWkOt5/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.jDncBB
Mar 21 18:23:39 speedport-2.local installd[649]: ./preinstall: AAMInstaller: Checking for ignore AAM.
Mar 21 18:23:39 speedport-2.local installd[649]: ./preinstall: AAMInstaller: ignore_aam return code 1.
Mar 21 18:23:39 speedport-2.local installd[649]: ./preinstall: AAMInstaller: Launch AAM Installation in silent mode...
Mar 21 18:23:39 speedport-2.local installd[649]: ./preinstall: Starting Installer...
Mar 21 18:23:39 speedport-2.local installd[649]: ./preinstall: In Silent mode.
Mar 21 18:24:13 speedport-2.local installd[649]: ./preinstall: Installation successful.
Mar 21 18:24:13 speedport-2.local installd[649]: ./preinstall: Exiting Installer with Code: 0
Mar 21 18:24:13 speedport-2.local installd[649]: ./preinstall: AAMInstaller: Exit status: 0
Mar 21 18:24:13 speedport-2.local installd[649]: ./preinstall: AAMInstaller: For more detailed logs check:~/Library/Logs/PDApp.log
Mar 21 18:24:13 speedport-2.local installd[649]: ./preinstall: AAMInstaller: AAM Install Success.
Mar 21 18:24:13 speedport-2.local installd[649]: ./preinstall: AAMInstaller: END OF PRE AAM INSTALL....................
Mar 21 18:24:13 speedport-2.local installd[649]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.NWkOt5/Scripts/com.adobe.acrobat.11.viewer.app.pkg.MUI.Tbt8 Cx
Mar 21 18:24:14 speedport-2.local installd[649]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/26CB1C52-70C2-4E7D -9BBA-D9099AAF8A19.sandboxTrash for sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/26CB1C52-70C2-4E 7D-9BBA-D9099AAF8A19.activeSandbox
Mar 21 18:24:14 speedport-2.local installd[649]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/26CB1C52-70C2-4E 7D-9BBA-D9099AAF8A19.activeSandbox/Root (3 items) to /
Mar 21 18:24:20 speedport-2.local installd[649]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.NWkOt5/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.jDncBB
Mar 21 18:24:20 speedport-2.local installd[649]: ./postinstall: AAMInstaller: POST AAM INSTALL....................
Mar 21 18:24:20 speedport-2.local installd[649]: ./postinstall: AAMInstaller: END OF POST AAM INSTALL....................
Mar 21 18:24:20 speedport-2.local installd[649]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.NWkOt5/Scripts/com.adobe.acrobat.11.viewer.app.pkg.MUI.Tbt8 Cx
Mar 21 18:24:21 speedport-2.local installd[649]: ./postinstall: Unexpected element in installation dir: Icon
          . Not customizing the icon.
Mar 21 18:24:22 speedport-2.local installd[649]: ./postinstall: AcroInstallLocaleID=MUI added in AcroLocale.plist of Adobe Acrobat Pro.app/Contents
Mar 21 18:24:23 speedport-2.local installd[649]: ./postinstall: Replacing the hive AdobePDFSettings of /Library/Preferences/com.adobe.PDFAdminSettings.plist with that of /private/tmp/PKInstallSandbox.NWkOt5/Scripts/com.adobe.acrobat.11.viewer.app.pkg.MUI.Tbt8 Cx/Resources/com.adobe.PDFAdminSettings.plist
Mar 21 18:24:23 speedport-2.local installd[649]: ./postinstall: Error in converting the plist /Library/Preferences/com.adobe.PDFAdminSettings.plist to xml1 format
Mar 21 18:24:23 speedport-2.local installd[649]: ./postinstall: Could not install PDFAdminSettings
Mar 21 18:24:23 speedport-2.local install_monitor[651]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Mar 21 18:24:24 speedport-2.local installd[649]: PackageKit: releasing backupd
Mar 21 18:24:24 speedport-2.local installd[649]: PackageKit: allow user idle system sleep
Mar 21 18:24:24 speedport-2.local installd[649]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Acrobat XI Pro Installer.pkg”." UserInfo=0x7f975487b370 {NSFilePath=./postinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20P ro%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.11.viewer.app.pkg.MUI, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Acrobat XI Pro Installer.pkg”.} {
              NSFilePath = "./postinstall";
              NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Acrobat XI Pro Installer.pkg\U201d.";
              NSURL = "file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#application.pkg";
              PKInstallPackageIdentifier = "com.adobe.acrobat.11.viewer.app.pkg.MUI";
Mar 21 18:24:24 speedport-2.local Installer[638]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Acrobat XI Pro Installer.pkg”." UserInfo=0x6000002e5a80 {NSFilePath=./postinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20P ro%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.11.viewer.app.pkg.MUI, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Acrobat XI Pro Installer.pkg”.}
Mar 21 18:24:24 speedport-2.local installd[649]: PackageKit: Running idle tasks
Mar 21 18:24:24 speedport-2.local installd[649]: PackageKit: Removing client PKInstallDaemonClient pid=638, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
Mar 21 18:24:24 speedport-2.local installd[649]: PackageKit: Done with sandbox removals

Error 1603 when installing Acrobat XI Pro - no luck with any suggestions

Hi all - I have been trying to download Acrobat XI Pro via the Creative Cloud installer, but I'm getting the following message:
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message:
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
I have successfully installed Photoshop and InDesign in the same way. I have tried the following suggestions from the Community:
Empty Temp folder
Re-register msiexec
Uninstall/Cleanup Tool/Reinstall
It gets to about 42% and fails every time. Any ideas?
many thanks!

Thanks Ned. I had already tried those suggestions. Our IT Ops Manager finally sorted this out by running the installer manually, rather than through the Creative Cloud installer. It was 'Adobe PDF Creation Add-On 11.0.01', which was not removed via the Cleaner Tool.

Adobe Acrobat 9 Pro Printer Drivers does not pass windows logo testing.

Issue:
I'am using the Acrobat Wizard tool to customize Adobe Acrobat 9 Pro to run create Adobe installed to run siliently within our network but I recieve the following hardware prompt to complete the install.
During the install of the Adobe Acrobat 9 Pro I recieve a Hardware Installation prompt:
The software you are installing for this hardware:
Printer
Has not passed Windows Logo testing to verfiy its compatibility with Windows XP.
Continue your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing.
Is there any way I can download the drivers before I run the installation or is there a patch for Adobe Acrobat Pro 9.
Thanks
John T

When I start itunes i get the message "Itunes was not properly installed if you wish to burn Cds you will need to reinstall itunes" Any ideas what i should do anyone?
That sounds like the GEAR drivers that iTunes uses for burning and importing aren't going in properly. (or there's damaged GEAR drivers for an old install stuck on the PC.
Perhaps manually uninstalling and reinstalling the GEAR drivers can get you past this. There's instructions for that on the GEAR wiki:
[DRIVERS: Windows - Updating, removing, 64 bit versions, etc|http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2Cetc]

Acrobat 9 Pro update download problems

Note: I recently hooked up a Samsung 830 128GB SSD to an old Dell Optiplex GX280. The OS is Win XP Pro. I've had issues running the Windows and Microsoft Update manually and had to resort to just using auto-updates (which for some reason works without problem).
I am unable to get updates for Acrobat from both the "Check for Updates" in Acrobat Pro and from the site. Pro's update option is just trying to download the updater. As for the site, it's from downloading any update from the download section for Acrobat.
In both cases, the download stalls itself at around 80-99.9% complete. I had no issues installing Acrobat 9 Pro. I noticed that before stalling, the download rate drastically drops before locking itself. So it might have been downloading at 900KB, when it hits around the 80% mark it'll drop to around 300KB and quickly drop further. It usually locks itself at 100-200KB/sec. Mind you, the download window or browser are not frozen. I can still interact with them without issues (I can download other things, browse pages, and cancel that locked download). The in-program updater might stall itself after I click cancel, but it usually functions properly by showing that window with options to take in canceling.
The one that stands out the most is the fact I can't download the updates manually. I've tried Firefox and Chrome, and both result in the same problem. I've also tried this with several update files. Oddly enough, it's only the update files that have this problem. I've successfully downloaded other files from Adobe like Flash and Reader X installer (which also downloaded and installed fine). The downloads I've done from other sites, like Malwarebytes, all downloaded and updated fine.
Is there anything I can do to fix this? I'm assuming it has a tie-in with my Windows/Microsoft Update problem. Thanks in advance.

Hi Bill, thanks for the reply. That page is actually what I was referring to by being unable to get updates from the site. I tried it again, following your link (just in case), and the problem still occurs. I'm looking at it right now and typing as I go (so things are being typed in as I see them), 88% of 1 file, dl rate of ~900KB/sec before that 88% and dropped to ~150KB/sec for maybe 30sec. It swiftly dropped further and is now 90% and "downloading" at 72.8KB/sec. I say downloading but it's actually just idling itself, as it did when it hit 88%. About 2-3min later, it is still at 90% and is stuck at 59.0KB/sec dl rate.
If this is similar to the others, it will eventually stall itself indefinitely. In the case of the previously mentioned attempts, several hours go by with no progress. The Windows/Microsoft Update problem, I left it running for about 6hrs with no progress at all.
Any advice on what to do would be much appreciated.

Adobe Acrobat X Pro crashes in 30 seconds

Hello everybody,
I've got Acrobat X Pro 10.1.1 installed on my PC running Windows 7 64-bit (Corei7 2600K, 16GB DDR3. I got the Creative Suite 5 Master Collection and Acrobat X separately and installed them one after the other on the same day. A problem I've just noticed for the first time cropped up about a week ago. I normally used to have Adobe Reader as my default program to open and view PDF files, but recently when I tried to open PDF files in Acrobat for the first time since installation, the program crashes. The program will start up perfectly and display the PDF correctly, but after about 30 seconds, every time I've tried, with different PDF's from different sources and different sizes and versions, Acrobat X always crashes. I can use the program fully within those 30 seconds, for example, resizing the image, selecting text, finding text in a document, etc. all works perfectly, but every single time the Acrobat X Pro opens, it crashes after 30 seconds with the usual Windows 7 Program Crash dialogue box that reads:
"Adobe Acrobat has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
The only option the dialogue box gives is to Quit, so I click that and it closes the program fully but nothing else happens. Now Adobe Reader still works fine so I've had to revert to that to view all my PDF files, but I can't edit or properly interact with them.
I understand that this post is somewhat vague because I have no error code or anything to identify what is happening. If there is a way to obtain this information, and if said information might help anybody reading this to assist me in repairing the issue, please let me know what to do.
If some crash log isn't required but somebody has come across a similar issue or heard of anything like this, I would be much obliged to hear possible causes or solutions to the problem.
Any input would be greatly appreciated.
Thank you all very much,
Akbar

Found the answer at http://www.computertutoring.co.uk/hints-tips/acrobat-help-stopped-working.asp
Worked for me!
Here it is:
Use the control panel to uninstall Acrobat
In Windows Explorer, ensure that all of the Acrobat files are deleted by going to c:\program files\adobe\acrobat\ folder. Trash any leftover folders.
Using the control panel, create another user account giving it administrator priviledges and use this account to reinstall Adobe Acrobat from the installation CD. (Careful you don't reinstall all the software or you could be waiting a long time).
Hope it works for you, too.

Acrobat X pro (OSX 10.8.2) installation stalls at "running package scripts"

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