Acrobat X Pro problem after 10.1.7 update
Acrobat X Pro only displays in default courier font after update to 10.1.7. Anyone else seeing this? Suggestions for a fix appreciated.
Windows 8, MacBook Pro 2.9GHz, Intel Core i7; 8 GB RAM
OK, figured it out.
My problem was that I was reusing AIPs, which Adobe discourages in their Enterprise Admin Guide.
For every quarterly update, you have to recreate the AIP, then apply the new quarterly patch. I don't feel this is adequately explained in the guide, but it's the only series of steps that worked for me.
So:
Create a new 10.0.0 AIP
msiexec /a C:\Acrobat\AcroPro.msi (where AcroPro.msi is an unmodified, original 10.0.0 package. Re-extract from the 10.0.0 installer if you only have patched versions left)
choose a unique subfolder for this AIP, something like C:\Acrobat\AIP_1011\
Patch this new AIP with your quarterly patch
msiexec /a C:\Acrobat\AIP_1011\AcroPro.msi /p AcrobatUpd1011.msp
Now you can push out installs with this new, patched AcroPro.msi in your new AIP folder
msiexec /i C:\Acrobat\AIP_1011\AcroPro.msi TRANSFORMS=C:\Acrobat\transform.mst REINSTALLMODE=vomus REINSTALL=all REBOOT=reallysuppress /qb
For more details, see: http://secunia.com/community/forum/thread/show/9808/update_10_10_will_not_install
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Process: AdobeAcrobat [2569]
Path: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 9.4.4 (9.4.4)
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Interval Since Last Report: 202052 sec
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Per-App Interval Since Last Report: 128128 sec
Per-App Crashes Since Last Report: 4
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Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0000000000 0 + 0
1 com.adobe.Acrobat.framework 0x805a466c AcroSecurityBailOutImpl + 5397816
2 com.adobe.Acrobat.framework 0x805a48a8 AcroSecurityBailOutImpl + 5398388
3 com.adobe.Acrobat.framework 0x805a4b0a AcroSecurityBailOutImpl + 5398998
4 com.adobe.Acrobat.framework 0x8063bacc AcroSecurityBailOutImpl + 6017432
5 com.adobe.Acrobat.framework 0x8063d2c9 AcroSecurityBailOutImpl + 6023573
6 com.adobe.Acrobat.framework 0x8063ddd6 AcroSecurityBailOutImpl + 6026402
7 com.adobe.Acrobat.framework 0x8063de57 AcroSecurityBailOutImpl + 6026531
8 com.adobe.Acrobat.framework 0x8058ae60 AcroSecurityBailOutImpl + 5293356
9 com.adobe.Acrobat.framework 0x8058b112 AcroSecurityBailOutImpl + 5294046
10 com.adobe.Acrobat.framework 0x8018f59e AcroSecurityBailOutImpl + 1117290
11 com.adobe.Acrobat.framework 0x7fe5f08c RunAcrobat + 623178
12 com.adobe.Acrobat.framework 0x80191b6f AcroSecurityBailOutImpl + 1126971
13 com.adobe.Acrobat.framework 0x806a4c09 AcroSecurityBailOutImpl + 6447829
14 com.adobe.Acrobat.framework 0x7fe603a9 RunAcrobat + 628071
15 com.adobe.Acrobat.framework 0x7fe72567 RunAcrobat + 702245
16 com.adobe.Acrobat.framework 0x7fe603a9 RunAcrobat + 628071
17 com.adobe.Acrobat.framework 0x7fe74085 RunAcrobat + 709187
18 com.adobe.Acrobat.framework 0x7fe5d6f2 RunAcrobat + 616624
19 com.adobe.Acrobat.framework 0x7fe57b35 RunAcrobat + 593139
20 com.adobe.Acrobat.framework 0x800a3f08 AcroSecurityBailOutImpl + 153044
21 com.adobe.Acrobat.framework 0x800a5068 AcroSecurityBailOutImpl + 157492
22 ...dobe.AcrobatPlugin.AcroForm 0x7b97efc3 AcroPluginMain + 1081331
23 com.adobe.Acrobat.framework 0x7ff14255 RunAcrobat + 1365011
24 com.adobe.Acrobat.framework 0x7ff13f88 RunAcrobat + 1364294
25 com.apple.CoreFoundation 0x978a5adb __CFRunLoopRun + 8059
26 com.apple.CoreFoundation 0x978a3464 CFRunLoopRunSpecific + 452
27 com.apple.CoreFoundation 0x978a3291 CFRunLoopRunInMode + 97
28 com.apple.HIToolbox 0x96305e04 RunCurrentEventLoopInMode + 392
29 com.apple.HIToolbox 0x96305bb9 ReceiveNextEventCommon + 354
30 com.apple.HIToolbox 0x96305a3e BlockUntilNextEventMatchingListInMode + 81
31 com.apple.AppKit 0x936e578d _DPSNextEvent + 847
32 com.apple.AppKit 0x936e4fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
33 com.apple.AppKit 0x936a7247 -[NSApplication run] + 821
34 com.adobe.Acrobat.framework 0x7fdc7a54 RunAcrobat + 3090
35 com.adobe.Acrobat.framework 0x7fdc6f80 RunAcrobat + 318
36 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
37 com.adobe.Acrobat.Pro 0x0000264a start + 258
38 com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9522f922 kevent + 10
1 libSystem.B.dylib 0x9523003c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9522f4f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9522f29e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9522ed21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9522eb66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x95237046 __semwait_signal + 10
1 libSystem.B.dylib 0x95236d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95238998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9541348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x953fee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x953fa7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x953de7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x952367fd _pthread_start + 345
10 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x95237046 __semwait_signal + 10
1 libSystem.B.dylib 0x95236d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95238998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9541348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x953fee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x953fa7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x953de7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x952367fd _pthread_start + 345
10 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x95237046 __semwait_signal + 10
1 libSystem.B.dylib 0x95236d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95238998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x9541348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x953fee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x953fa7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x953de7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x952367fd _pthread_start + 345
10 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x952090e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95236c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9527f45f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x952367fd _pthread_start + 345
9 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x952090e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95236c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9527f45f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x952367fd _pthread_start + 345
9 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x952090e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95236c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9527f45f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x952367fd _pthread_start + 345
9 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9520909a mach_msg_trap + 10
1 libSystem.B.dylib 0x95209807 mach_msg + 68
2 com.apple.CoreFoundation 0x978a437f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x978a3464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x978a93a4 CFRunLoopRun + 84
5 com.apple.DesktopServices 0x97df9c7d TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
6 ...ple.CoreServices.CarbonCore 0x953de7ca PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x952367fd _pthread_start + 345
8 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 9: com.apple.CFSocket.private
0 libSystem.B.dylib 0x95228066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x978e3c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x952367fd _pthread_start + 345
3 libSystem.B.dylib 0x95236682 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9522e9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9522ef48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9522eb66 start_wqthread + 30
Thread 11:
0 libSystem.B.dylib 0x9522e9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9522ef48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9522eb66 start_wqthread + 30
Thread 12:
0 libSystem.B.dylib 0x9522e9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9522ef48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9522eb66 start_wqthread + 30
Thread 13:
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8139f940 ebx: 0x805a4aa8 ecx: 0x00000000 edx: 0x00000002
edi: 0x0018c9a0 esi: 0x0018c9b0 ebp: 0xbfffdf48 esp: 0xbfffdf2c
ss: 0x0000001f efl: 0x00010282 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x2fff +com.adobe.Acrobat.Pro 9.4.4 (9.4.4) <02CDC056-B956-48A6-9E8B-758BB1868414> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0xa2000 - 0xb0fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <B408E41B-D90F-4A04-DB72-D61C8C52BFBC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x7f2000 - 0x7f3ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x17d80000 - 0x17ddffe7 +com.adobe.AdobeXMPCore Adobe XMP Core 4.2.1 -c 43 (???) /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeXMP.framework/AdobeXMP
0x1a3b9000 - 0x1a3c1ff3 com.apple.URLMount.AFPPlugin 3.2.2 (3.2.2) <46711A0E-D330-BD32-8B30-1FFE8B3346F0> /System/Library/Filesystems/NetFSPlugins/afp.bundle/Contents/MacOS/afp
0x1a3c8000 - 0x1a40fff7 com.apple.AppleShareClientCore 2.1 (2.1) <351D93FA-D8AB-657F-2A67-9A6FF3875F82> /System/Library/Frameworks/AppleShareClientCore.framework/Versions/A/AppleShareClientCore
0x1a46f000 - 0x1a4a4ff7 GLEngine ??? (???) <A0780FD1-CD66-C3B8-085D-BF0CA634752D> /usr/libexec/oah/Shims/GLEngine.bundle/GLEngine
0x1a4a9000 - 0x1a4aaff7 BDL.dylib 38.0.0 (compatibility 1.0.0) <7962366F-BF58-160E-0B73-338F0736B27C> /usr/libexec/oah/Shims/BDL.dylib
0x1a4ae000 - 0x1a4d2fe7 GLRendererFloat ??? (???) <0C6A1BCF-97F0-F7D6-C840-2991681BB67C> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl oat
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0x9812c000 - 0x981c7ff7 com.apple.ApplicationServices.ATS 275.15.1 (???) <FD63F92B-8DDE-4DBA-A7A5-0294E3607083> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x981db000 - 0x982bbfe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x982bc000 - 0x9834efe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
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0x983d9000 - 0x983e4ff7 libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9841e000 - 0x9847bff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x99000000 - 0x9904dfeb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x99144000 - 0x99182ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x99183000 - 0x991dbfe7 com.apple.datadetectorscore 2.0 (80.7) <58C659CA-72CC-31D2-9732-09BF1A0CAAF6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
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0x9965c000 - 0x996adff7 com.apple.HIServices 1.8.2 (???) <63B29FF5-7077-8317-E710-2D94ADF7B499> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x996e1000 - 0x996e1ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x996e2000 - 0x999dbfef com.apple.QuickTime 7.6.6 (1756.15) <C2567783-4EAC-6803-522B-D701B95C4DAE> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i5, 2.8 GHz, 4 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-40Y6A0, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa143000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa142000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000Good day,
I'd like to confirm a few things:
What action/activity are you performing in Acrobat when it crashes?
Is the crash consistent at the same point?
You stated in the subject '..after upgrading to 10.6.7'
What OS was on your iMac when you purchased it?
Was this problem occuring when using an earlier verion of 10.6.x?
Have you applied to font update Apple released to address some of the problems they introduced with 10.6.7?
Did you perform a clean install of Acrobat on your iMac after you purchased it or was the application transferred in some way?
I hope we can get this resolved for you!
Regards,
David
Acrobat Community Manager
Adobe Systems -
Acrobat 9 Pro quits after launch
I just got a new iMac and transferred all of my files + apps from a backup drive. I went from OSX Snow Leopard to Lion 10.8.2 OS. When I went to launch my Acrobat 9 Pro, it said that it was part of a suite and I needed to open one of the CS5 apps. (I have CS5 Design Standard) I launched ALL of the apps in CS5, but Acrobat still wouldn't open. I reinstalled Illustrator CS5 once and Acrobat 9 twice from the original discs, but it still didn't work. (Uninstalled Acrobat first before resinstalling.) After the 2nd reinstall of Acrobat 9, I got a dialog that said "Licensing for this product has stopped working". Called Adobe support and all licensing checks out fine.
Using Acrobat Pro is VITAL to my business in preparing files for press almost daily. Any workarounds or help would be greatly apreciated.Oops, sorry, missed that (that you did the uninstall/reinstall tango. The problem is still likely associated with having copied a whole system image or files over. Unfortunately, this is something that Adobe has to directly assist you with. Were you waiting 2 hours just to speak with someone or were you on with someone for two hours who wasn't able to help. If the latter, ask for a supervisor.
If you still can't get assistance, please contact me with a private message.
- Dov -
Acrobat X pro crash after installing pitstop pro 10
I'm using Acrobat X Pro. I just installed Enfocus PitStop Pro 10 yesterday. Now a problem always annoys me. When I quit Acrobat after I viewd a PDF file. The software always reports crash. The report as below:
Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 10.0.1.434
Application Timestamp: 4d457194
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00610074
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2052
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Another problem is I can't view the PDF file in IE anymore after that. I guess the problem comes from the PitStop. But I want to use this plug-in. Anybody has solution? Thanks in advance.
OS: Windows 7 Ultimate SP1
Acrobat X
PitStop Pro 10
KevinI already found the cause for the problem. I update Enfocus PitStop Pro from 10 to update 1. The problem does't come again. I guess it's because of this plug-in.
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Adobe acrobat X Pro problem with installation
Hi,
I bought a creative Suite 5.5 design standard, evrything installed perfectly but not the Adobe Acrobat X Pro! Before I even install it, it's telling me that the minimum system requirements are not met. Same thing after I install it. What do you think is the problem? I have a 32 bit computer with windows Vista.
ThanksGood day,
Have you installed SP2 for Vista? If not, try installing the service pack, then relaunching Acrobat X.
Regards,
David
Acrobat Community Manager
Adobe Systems -
Acrobat 11 Pro - problem with right-click "Convert to Adobe PDF" output folder
I'm migrating from one machine running Windows XP Pro with Acrobat 8 Pro to Windows 7 Pro with Acrobat 11 Pro.
On the XP machine, when I right-click on a document and select "convert to Adobe PDF" the process works just fine - it always outputs the file to the target destination I have set in the Adobe PDF printer definition.
On the Windows 7 Pro/Acrobat 11 Pro machine, the exact same settings are ignored: the PDF will always end up in the same folder as the source file.
Both the source folder and the destination folder are on one of my office's networked drives.
Under the Printing Preferences, I have the output folder address set the same on both machines, so it *should* go to the right location on the new machine.
Oddly enough, on the Acrobat 11 Pro machine, if I select Adobe PDF as the default printer and do a test print, it *does* print to the correct folder!
This has got me stumped!
Thoughts?
(update from later in the day)
If Adobe PDF is selected as the default printer, I *can* select a bunch of documents, right-click, select "print", and Word will open up, and they'll print to the correct target folder.
So, it's "just" the right-click "Convert to Adobe PDF" that doesn't work correctly.The reinstall is typically the last ditch effort to do. The first step is Help>Repair and Help>Updates. As far as Office 2013, the PDF Maker of AA X is not compatible and you can only print. In your list of errors it showed a problem with AcroTray.exe. As a first step, go to the print and select print-to-file. The file will be a PS file (maybe with a PRN extension). Once the printer if finished, open the file in Distiller to complete the process. If that is successful, then the problem is with AcroTray. Check your running tasks to be sure AcroTray is indeed running. If not, that is likely the problem. If it is, then restart it (it is located in the Acrobat folder). AcroTray provides the interface between the PS creation and Distiller to automate the process of creating the PDF.
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Adobe Acrobat X Pro problem with 10.1.1 MSP
I have an AIP for Adobe Acrobat X Pro and applied the 10.1.1 MSP to it yesterday.
When I attempt to deploy through Group Policy, I receive:
Error 1334: The file 'acidviewobj.tx' cannot be installed because the file cannot be found in cabinet file Data1.cab
I expanded Data1.cab and the file is definitely not there.
I have built this package using the following:
Downloaded AcrobatPro_10_Web_WWEFD.exe (10.0.0)
Ran -nos_o -nos_ne commands to extract
Created MST using Customization Wizard X
Applied 10.1.1 MSP patch
Am I doing something wrong?OK, figured it out.
My problem was that I was reusing AIPs, which Adobe discourages in their Enterprise Admin Guide.
For every quarterly update, you have to recreate the AIP, then apply the new quarterly patch. I don't feel this is adequately explained in the guide, but it's the only series of steps that worked for me.
So:
Create a new 10.0.0 AIP
msiexec /a C:\Acrobat\AcroPro.msi (where AcroPro.msi is an unmodified, original 10.0.0 package. Re-extract from the 10.0.0 installer if you only have patched versions left)
choose a unique subfolder for this AIP, something like C:\Acrobat\AIP_1011\
Patch this new AIP with your quarterly patch
msiexec /a C:\Acrobat\AIP_1011\AcroPro.msi /p AcrobatUpd1011.msp
Now you can push out installs with this new, patched AcroPro.msi in your new AIP folder
msiexec /i C:\Acrobat\AIP_1011\AcroPro.msi TRANSFORMS=C:\Acrobat\transform.mst REINSTALLMODE=vomus REINSTALL=all REBOOT=reallysuppress /qb
For more details, see: http://secunia.com/community/forum/thread/show/9808/update_10_10_will_not_install
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