Acrobat X Pro problem after 10.1.7 update

Acrobat X Pro only displays in default courier font after update to 10.1.7.  Anyone else seeing this?  Suggestions for a fix appreciated.
Windows 8, MacBook Pro 2.9GHz, Intel Core i7; 8 GB RAM

OK, figured it out.
My problem was that I was reusing AIPs, which Adobe discourages in their Enterprise Admin Guide.
For every quarterly update, you have to recreate the AIP, then apply the new quarterly patch. I don't feel this is adequately explained in the guide, but it's the only series of steps that worked for me.
So:
Create a new 10.0.0 AIP
msiexec /a C:\Acrobat\AcroPro.msi (where AcroPro.msi is an unmodified, original 10.0.0 package. Re-extract from the 10.0.0 installer if you only have patched versions left)
choose a unique subfolder for this AIP, something like C:\Acrobat\AIP_1011\
Patch this new AIP with your quarterly patch
msiexec /a C:\Acrobat\AIP_1011\AcroPro.msi /p AcrobatUpd1011.msp
Now you can push out installs with this new, patched AcroPro.msi in your new AIP folder
msiexec /i C:\Acrobat\AIP_1011\AcroPro.msi TRANSFORMS=C:\Acrobat\transform.mst REINSTALLMODE=vomus REINSTALL=all REBOOT=reallysuppress /qb
For more details, see: http://secunia.com/community/forum/thread/show/9808/update_10_10_will_not_install

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    0   libSystem.B.dylib                 0x9522f922 kevent + 10
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    5   ...ple.CoreServices.CarbonCore    0x953fa7e3 MPWaitOnQueue + 250
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    2   libSystem.B.dylib                 0x9527f45f pthread_cond_wait + 48
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    4   AdobeAGM                          0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
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    2   libSystem.B.dylib                 0x9527f45f pthread_cond_wait + 48
    3   AdobeAGM                          0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                          0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                          0x7e85db94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                          0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                          0x7e46b9e1 thread_proxy + 45
    8   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    9   libSystem.B.dylib                 0x95236682 thread_start + 34
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    0   libSystem.B.dylib                 0x952090e2 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x95236c9c _pthread_cond_wait + 1089
    2   libSystem.B.dylib                 0x9527f45f pthread_cond_wait + 48
    3   AdobeAGM                          0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                          0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                          0x7e85db94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                          0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                          0x7e46b9e1 thread_proxy + 45
    8   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    9   libSystem.B.dylib                 0x95236682 thread_start + 34
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    0   libSystem.B.dylib                 0x9520909a mach_msg_trap + 10
    1   libSystem.B.dylib                 0x95209807 mach_msg + 68
    2   com.apple.CoreFoundation          0x978a437f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation          0x978a3464 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation          0x978a93a4 CFRunLoopRun + 84
    5   com.apple.DesktopServices         0x97df9c7d TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
    6   ...ple.CoreServices.CarbonCore    0x953de7ca PrivateMPEntryPoint + 68
    7   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    8   libSystem.B.dylib                 0x95236682 thread_start + 34
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    1   com.apple.CoreFoundation          0x978e3c83 __CFSocketManager + 1091
    2   libSystem.B.dylib                 0x952367fd _pthread_start + 345
    3   libSystem.B.dylib                 0x95236682 thread_start + 34
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    1   libSystem.B.dylib                 0x9522ef48 _pthread_wqthread + 941
    2   libSystem.B.dylib                 0x9522eb66 start_wqthread + 30
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    2   libSystem.B.dylib                 0x9522eb66 start_wqthread + 30
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    1   libSystem.B.dylib                 0x9522ef48 _pthread_wqthread + 941
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    Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i5, 2.8 GHz, 4 GB, SMC 1.59f2
    Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
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    Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
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    Serial ATA Device: WDC WD1001FALS-40Y6A0, 931.51 GB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
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    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfa140000
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    Good day,
    I'd like to confirm a few things:
    What action/activity are you performing in Acrobat when it crashes?
    Is the crash consistent at the same point?
    You stated in the subject '..after upgrading to 10.6.7'
    What OS was on your iMac when you purchased it?
    Was this problem occuring when using an earlier verion of 10.6.x?
    Have you applied to font update Apple released to address some of the problems they introduced with 10.6.7?
    Did you perform a clean install of Acrobat on your iMac after you purchased it or was the application transferred in some way?
    I hope we can get this resolved for you!
    Regards,
    David
    Acrobat Community Manager
    Adobe Systems

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              - Dov

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    I'm using Acrobat X Pro. I just installed Enfocus PitStop Pro 10 yesterday. Now a problem always annoys me. When I quit Acrobat after I viewd a PDF file. The software always reports crash. The report as below:
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    Acrobat.exe
      Application Version:    10.0.1.434
      Application Timestamp:    4d457194
      Fault Module Name:    StackHash_0a9e
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Offset:    00610074
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    2052
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Another problem is I can't view the PDF file in IE anymore after that. I guess the problem comes from the PitStop. But I want to use this plug-in. Anybody has solution? Thanks in advance.
    OS: Windows 7 Ultimate SP1
    Acrobat X
    PitStop Pro 10
    Kevin

    I already found the cause for the problem. I update Enfocus PitStop Pro from 10 to update 1. The problem does't come again. I guess it's because of this plug-in.

  • Adobe acrobat X Pro problem with installation

    Hi,
    I bought a creative Suite 5.5 design standard, evrything installed perfectly but not the Adobe Acrobat X Pro! Before I even install it, it's telling me that the minimum system requirements are not met. Same thing after I install it. What do you think is the problem? I have a 32 bit computer with windows Vista.
    Thanks

    Good day,
    Have you installed SP2 for Vista?  If not, try installing the service pack, then relaunching Acrobat X.
    Regards,
    David
    Acrobat Community Manager
    Adobe Systems

  • Acrobat 11 Pro - problem with right-click "Convert to Adobe PDF" output folder

    I'm migrating from one machine running Windows XP Pro with Acrobat 8 Pro to Windows 7 Pro with Acrobat 11 Pro.
    On the XP machine, when I right-click on a document and select "convert to Adobe PDF" the process works just fine - it always outputs the file to the target destination I have set in the Adobe PDF printer definition.
    On the Windows 7 Pro/Acrobat 11 Pro machine, the exact same settings are ignored: the PDF will always end up in the same folder as the source file.
    Both the source folder and the destination folder are on one of my office's networked drives.
    Under the Printing Preferences, I have the output folder address set the same on both machines, so it *should* go to the right location on the new machine.
    Oddly enough, on the Acrobat 11 Pro machine, if I select Adobe PDF as the default printer and do a test print, it *does* print to the correct folder!
    This has got me stumped!
    Thoughts?
    (update from later in the day)
    If Adobe PDF is selected as the default printer, I *can* select a bunch of documents, right-click, select "print", and Word will open up, and they'll print to the correct target folder.
    So, it's "just" the right-click "Convert to Adobe PDF" that doesn't work correctly.

    The reinstall is typically the last ditch effort to do. The first step is Help>Repair and Help>Updates. As far as Office 2013, the PDF Maker of AA X is not compatible and you can only print. In your list of errors it showed a problem with AcroTray.exe. As a first step, go to the print and select print-to-file. The file will be a PS file (maybe with a PRN extension). Once the printer if finished, open the file in Distiller to complete the process. If that is successful, then the problem is with AcroTray. Check your running tasks to be sure AcroTray is indeed running. If not, that is likely the problem. If it is, then restart it (it is located in the Acrobat folder). AcroTray provides the interface between the PS creation and Distiller to automate the process of creating the PDF.

  • Adobe Acrobat X Pro problem with 10.1.1 MSP

    I have an AIP for Adobe Acrobat X Pro and applied the 10.1.1 MSP to it yesterday.
    When I attempt to deploy through Group Policy, I receive:
    Error 1334:  The file 'acidviewobj.tx' cannot be installed because the file cannot be found in cabinet file Data1.cab
    I expanded Data1.cab and the file is definitely not there.
    I have built this package using the following:
    Downloaded AcrobatPro_10_Web_WWEFD.exe (10.0.0)
    Ran -nos_o -nos_ne commands to extract
    Created MST using Customization Wizard X
    Applied 10.1.1 MSP patch
    Am I doing something wrong?

    OK, figured it out.
    My problem was that I was reusing AIPs, which Adobe discourages in their Enterprise Admin Guide.
    For every quarterly update, you have to recreate the AIP, then apply the new quarterly patch. I don't feel this is adequately explained in the guide, but it's the only series of steps that worked for me.
    So:
    Create a new 10.0.0 AIP
    msiexec /a C:\Acrobat\AcroPro.msi (where AcroPro.msi is an unmodified, original 10.0.0 package. Re-extract from the 10.0.0 installer if you only have patched versions left)
    choose a unique subfolder for this AIP, something like C:\Acrobat\AIP_1011\
    Patch this new AIP with your quarterly patch
    msiexec /a C:\Acrobat\AIP_1011\AcroPro.msi /p AcrobatUpd1011.msp
    Now you can push out installs with this new, patched AcroPro.msi in your new AIP folder
    msiexec /i C:\Acrobat\AIP_1011\AcroPro.msi TRANSFORMS=C:\Acrobat\transform.mst REINSTALLMODE=vomus REINSTALL=all REBOOT=reallysuppress /qb
    For more details, see: http://secunia.com/community/forum/thread/show/9808/update_10_10_will_not_install

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