Acrobat X pro - Problem viewing PDF files in web browser

I've recently upgraded to the latest Imac and have experianced one or two teething problems with software compatibility with OS X 10.7.1 Lion (most now resolved)
My latest issue is viewing online PDF's which appear in my browser as just a blank black page. This happens in both Safari and Firefox (both latest versions)
My question is: Does anyone have any ideas on how to solve this?

I was able install and view the files in adobe reader 10.1.1 and in web browser window 7 64 bit machine. But when I go to Edit-preferences-internet and unchecking "display PDF in Browser" , I am not able to view the pdf files in ie 9 browser. I have used this javscript to check for pdf version.
Immediately after installing adobe--
when I do adobe test in ie 9---https://courses.worldcampus.psu.edu/public/diagnostics/Acrobat.html-- launches a test pdf file--Acro_Test.pdf
After unchecking-- it stays in the https://courses.worldcampus.psu.edu/public/diagnostics/Acrobat.html instead of showing test pdf file--Acro_Test.pdf
Tried to go back to "display PDF in Browser"--it is showing it is checked(eventhough I did not check it)
and in ie
it stays in the https://courses.worldcampus.psu.edu/public/diagnostics/Acrobat.html instead of showing test pdf file--Acro_Test.pdf

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AdobeAcrobat/Reader that is running can not be used to view PDF Files in Web Browser...what do I need to do to fix this..

I just got Windows 7 and have been having problems since loading it. Most of my drivers only go to Vista and don't recognize 7.
I have trying to download some manuals from their website
and keep getting this message; Adobe Acrobat/reader that is running can not be used to view PDF files in Web Browser.

Could I suggest a workaround for PDFs until a solution is posted? Open them directly in the Adobe application rather than in a browser tab.
In your Adobe application(s), go to:
Edit > Preferences > Internet
Then uncheck "Display PDF in browser"
(There are very few sites where having PDF integrated is really beneficial.)

Newb: cannot view PDF files in Web Browser

I have a new Windows 7 computer & have installed Acrobat Standard 9.3.2 and Reader 9.3.1.
Whenever I attempt to "download" (i.e. view) a PDF in IE browser (or Firefox 3.6), I get the following error message:
"The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
The error remains the same regardless of whether Acrobat or Reader is running/not running prior to download attempt. My work-around solution is to save the file to disk, & then open it. This is a pain & should not be necessary.
Any advice that anyone can give me to correct this problem will be received with great thanks!
FastKick

Thanks for your prompt & accurate response, John!
With hindsight, I realise that I downloaded Reader when another install program told me that I needed it.
It would have helped me if the Acrobat install program had warned me in big colored type, not to install Reader...
I am happy now....
FastKick

Unable to view PDF files in web browser iphone4s

I am having problems with viewing PDF files on iphone4s.
I used to be able to view the PDF files in the web browser (mobile and desktop)but now I can't . I am using hotmail.co.uk account.
I can view the PDF file on the 'Mail' app on the the iphone, but as I have a '3 day push' limit I goto the web browser to view but the message comes up 'viewing of PDF files has been disabled in Microsoft word mobile, please contact your administrator'.
The only way I current can view the PDF file in the browser is to send the email back to my self and view it in the mobile version of the hotmail website. Cannot see the attachment at all in the mobile hotmail website at all prior to re sending it to my self now the desktop version before or after sending the attachment back to my self
Hope there's no confusion
Thank you

Oh ok thanks , seemed kinda odd that it started to happen all of a sudden. I checked all the settings etc in hotmail account no luck . I will get onto their website.
Thanks for your reply.
Meanwhile, If someone has experienced this problem please let me know

"Cannot use adobe reader to view pdf in your web browser" error in Windows 7 and Acrobat pro 8.1.7

I get the error "Cannot use adobe reader to view pdf in your web browser. Reader will now exit. Please exit your browser and try again" in Windows 7 x32 and Windows 7 x64 with Acrobat pro 8.1.7. This happens when trying to open a PDF file in Internet explorer 8.0.760 or when I open a PDF in Quickbooks 2008. If I answer ok or cancel the file opens normally. If I open acrobat 8 first then the pdf files open as expected. I also tried a copy of Acrobat reader with no difference in the outcome. Since this happens on two different computers one fresh copy of windows 7 x64 the other an upgrade to windows 7 x32 and they used to work before the change to windows 7, I assume there is some kind of incompatibility with windows 7 and acrobat. Is this a known issue and will it be fixed in an update to acrobat in the near future?

tvandersluijs - I'm sorry if that screwed up your machine however:
1. What version of Adobe Reader are you using because as you can see the registry entry is for Adobe Reader 9, if ur using Adobe Reader 8 then u need to specify ur version as PAllens entry suggested - "E.g. "C:\Program files\Adobe\Acrobat [version]\Reader\AcroRd32.exe""
2. I've used this solution significantly because I have come across this specific issue for multiple users.
3. All the registry entry does is tell Windows what program to use by default to open/view PDF documents.
My intention wasn't to screw up ur machine or anybody elses as I said I've used this solution many times however what I've should gave is the disclaimer to backup ur registry before u make mods so u can revert back in case. Also the ony other thing I can think of is that this solution was for Windows XP using registry editior 5, I'm noticing that the title of this thread is Windows 7.

Why do I receive this message? The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.

The Adobe Acrobat Reader that is running cannot be used to view PDF files in a browser. Please exit Adobe Acrobat Reader and your web browser and try again.
== This happened ==
A few times a week
== Early this year

See these KB articles:
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox

Since I downloaded version 4 of Firefox, I'm having the following problems: Extremely slow at loading all web sites, can't view PDF files from web sites, and lots of unresponsive script messages. How can I fix this?

I downloaded version 4 of Firefox this week and have been having problems since. Firefox is now extremely slow at loading all web sites. Trying to view PDF files from web sites crashes Firefox. I'm getting lots of unresponsive script messages. How can I fix this?

I downloaded version 4 of Firefox this week and have been having problems since. Firefox is now extremely slow at loading all web sites. Trying to view PDF files from web sites crashes Firefox. I'm getting lots of unresponsive script messages. How can I fix this?

Viewing PDF files within your browser

Ever since I updated to a newer version of the reader (about a week ago), every time I try to access a pdf file within my browser (Firefox), I get the message "The version of Acrobar Reader currently running cannot view PDF files within your browser..." Does anyone have a fix?

I installed Adobe Acrobat Reader 9.3 last night and started having the same exact problem. This morning I went to START and using the "Start Search" feature box typed in "Adobe" because I wanted to see if I still had any older Adobe Acrobat Reader files on my computer that were competing with 9.3. As soon as I typed "Adobe" and clicked on the magnifying glass (or just hit "enter") I received a message that Windows was initializing Adobe Acrobat 9.3. After it finished initializing everything worked perfectly. The problem appears to be that Windows is not initializing the download automatically upon restart. Maybe my fix was a fluke, but it is working fine now.

Adobe Acrobat/Reader can not be used to view PDF's in Web browser.

Does any one came accross the following message trying to view PDF's in web browser? "Adobe Acrobat/Reader that is running can not be used to view PDF documents in Web browser. Please exit the Acrobat?Reader application and try again". Thanks for your help! Barbara

http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

Cannot use Adobe to view pdf in your web browser

Running Acrobat Standard 8 on a Windows 7 machine with 4 gig of memory. Upon installing Acrobat 8 on Windows 7 I get a pop-up window everytime I try to open a pdf in a web browser. Using IE8 and FF 3.5 both give me the same error.
"Cannot use Adobe Reader to view pdf in your web browser. Reader will now exit. Please exit your browser and try again. (attached)"
Thanks in advance
Darrell

I'm having the exact same problem. After clicking OK on the dialogue the pdf file loads just fine.
Checked the HKEY_CLASSES_ROOT\SOFTWARE\Adobe\Acrobat\Exe key - Acrobat is pointing to the right place. There are no references to acrord32.exe in the registry at all.
I've removed, reinstalled and installed all the latest patches, but nothing seems to help.

The acrobat reader that is running cannot be used to view PDF files in a browser

The subject says it all. I'm unable to open a link to a pdf file.
I'm using Mozilla on a Win 2000 machine.
Version 8.1.2 worked fine. I see some people have reverted back to this version. Is that the only fix?

"The Adobe Acrobat/Reader is running can not be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
Here's the simple solution:
1. Open Adobe 9
2. Select Help on main Toolbar
3. Select "Repair Adobe Reader Installation"
Yes, but make sure that all previous versions of Acrobat and Reader have been removed from your computer.
I had on Vista Acrobat Reader 5 and 9 because sometimes was problem with printouts in duplex on Acrobat Reader version 7,8 and 9.
You can have more then one version of adobe reader on your computer.
I had to uninstall this Acrobat Reader 5 and select Repair Adobe Reader Installation on Adobe Reader 9.3.3 version.
Success.
Michał

Can't view PDF files in Wb Browser

Hello from a relative newbie to Adobe.
Recently I began getting the message " Adobe Acrobat Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again " when viewing web sites.
I have Adobe Acrobat 4 ( and always have, I think ) so I successfully downloaded Version 9.1 but still keep getting the same message.
Could I get some help please ?
Cheers,
George Krooglik
Albury, Australia
29th September, 2009

As long as I can view the current bank files (not downloads), the actual statements are not vital. I can print those pages, but it's just very difficult and time consuming to go through all of that when a statement is what I need. I can always go back to paper statements in the mail, but those would just be current.
Anyway, it happened just as you said...out of the blue. You probably know more than I do about computer issues...you might check out your firewall and security settings. I get lost when I start checking things out, so I'll try to keep track and let you know if I find a solution.
Thanks, George...maybe Adobe will respond???
Take care.....
"Sometimes I wonder whether the world is being run by smart people who are putting us on...or by imbeciles who really mean it" Mark Twain

Issues showing PDF files in web-browser (Windows 7 x64, 32-bit version of AdobeReader X)

I'm not sure if this is the right way to share my experience, but at least I know Google will discover this thread eventually and maybe someone else will find what I have been looking for the past 3 hours
I'm deploying the 32-bit based AdobeReader X (http://www.adobe.com/support/downloads/detail.jsp?ftpID=4950) to Windows7 32-bit and 64-bit based machines. This is a MSI deployement done through our Active Directory. Everything goes well - no errors. Except for the x64-based machines having trouble showing PDF-files in the web-browser.
I used Adobe Customization Wizard X to customize our MSI installation - this showed out to be the solution once again.
Common for the installation on Windows7 32-/64-bit were that the value in the registry database for HKCR\Software\Adobe\Acrobat\Exe (Default) was set to "C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe". This is valid for the 32-bit installation as Program Files is situated in C:\Program Files, but since it's a 32-bit edition of AdobeReader that I'm installing on the 64-bit based system as well, it's installed in C:\Program Files (x86) and the reference in the registry database to "C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe" is therefore not valid - which explains why PDF files could not be displayed in the web browser. Changing the registry to "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe" solved it. Now this is a manual solution which might be useful on 1-2 machines but on a bigger scale it's not the right way to do it.
I could change it with a batch/vbs script but still this is only a solution of the symptom and not a solution to the core issue. I therefore focused on Adobe Customization Wizard X again.
The problem was easily solved. I opened the MSI file, loaded the transform file that I've made previously. Went to Registry > HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe . I then changed the (Default) value from "C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe" to "[INSTALLDIR]Reader\AcroRd32.exe", generated the MST file and replaced my current one for distribution. Problem solved! :-) The entry in the registry now shows : "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe" and PDF files are open without any issues.
I hope someone can save a bit of time on this one.
Best regards!
Alex Mikkelsen

I was able install and view the files in adobe reader 10.1.1 and in web browser window 7 64 bit machine. But when I go to Edit-preferences-internet and unchecking "display PDF in Browser" , I am not able to view the pdf files in ie 9 browser. I have used this javscript to check for pdf version.
Immediately after installing adobe--
when I do adobe test in ie 9---https://courses.worldcampus.psu.edu/public/diagnostics/Acrobat.html-- launches a test pdf file--Acro_Test.pdf
After unchecking-- it stays in the https://courses.worldcampus.psu.edu/public/diagnostics/Acrobat.html instead of showing test pdf file--Acro_Test.pdf
Tried to go back to "display PDF in Browser"--it is showing it is checked(eventhough I did not check it)
and in ie
it stays in the https://courses.worldcampus.psu.edu/public/diagnostics/Acrobat.html instead of showing test pdf file--Acro_Test.pdf

Issue with opening pdf file from web browser

I have Acrobat Pro ver 6 and Adobe Reader 9.1 on a computer. when my user tries to open up a pdf from the web he is getting the following error message:
"The Adobe Acrobat/Reader that is running can not be used to view PDF files in a WEb Browser. Adbe Acrobat/Reader version 8 or 9 is required. Please exit and try again."
What also happens is that Acrobat Pro ver 6 opens up and nothing is there.
I am not sure why he is getting that message since Reader 9.1 is installed.
Can any one shed some light on this for me.
This user needs to have Acrobat and Reader on his system. I understand that there are issues with having both.
Also he has it set up so that any PDF is opening using the Reader 9.1.
Thanks,

Your PC's default reader configuration for embedded PDFs has become confused, due to multiple Adobe PDF document solutions installed on one PC.
Solution 1:
Go to Start > Run
Type regedit and click OK.
Browse to the following key: HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe
Make sure that the correct Default data value is set for the path where Adobe Reader or Acrobat are installed.
The default installation values are:
"C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe"
or
"C:\Program Files\adobe\acrobat 6.0\acrobat\Acrobat.exe" (not sure about this path. Check on your PC to be sure)
depending on whether Adobe Reader or Adobe Acrobat is installed.
Solution 2:
Configure the browser to use Acrobat or Adobe Reader as a helper application.
If you are using Firefox to browse the web, you can change this setting in Firefox by going to:
Tools > Options
Click on the "Applications" Tab.
The first item in the list should be "Adobe Acrobat Document". Under the Action list, click the drop down arrow and select the application you want to read PDFs within the web browser. Click OK, and you should be done.
If you're using Internet Explorer to view PDFs, try the below steps.
After you configure Acrobat or Adobe Reader as a helper application, the browser starts the helper application in a separate window and displays PDF files within that window. Acrobat and Adobe Reader both include a preference that lets you specify Acrobat or Adobe Reader as the helper application.
To configure Acrobat or Adobe Reader as a helper application:
Start Acrobat or Adobe Reader.
Choose Edit > Preferences.
Select Internet on the left.
Deselect Display PDF In Browser Using [Acrobat application], and then click OK.
Quit Acrobat or Adobe Reader.
The next time you select a link to a PDF file in the browser, a dialog box asks what you would like to do with the file. If you select Open It, the browser opens the PDF file in Acrobat or Adobe Reader (the helper application); if you select Save It To Disk, the browser saves the PDF file to your hard drive.

Problems viewing PDF files following Acrobat Pro XI update to 11.0.10

Following update to Acrobat Pro XI version 11.0.10, some of my PDF files give me the message "cannot find or create the font 'Times-Bold'. Some characters may not display or print correctly" when I try to open them. Associated with this is that the characters "fl" are missing, i.e. the word "fluid" in the files appears as "uid". For some other files, I do not get the message "Cannot find or create..." but "fl" is missing nevertheless. I had no problems prior to the 11.0.10 update. I have tried a repair installation to no avail. Any help would be greatly appreciated.

Hey serafimk98854984 ,
First thing first, Are you facing this issue with all pdf files or just one particular file? Because if you are facing this error with that particular pdf file then it might be because the fonts in the pdf file might have got corrupt.
secondly i would like to know that which operating system are you using?
Moreover, if you have acrobat installed on your system, then you might try the following procedures :
1. Go to File-> save as other -> more options ->Post script ;
Now open Adobe Distiller and convert Post script file into Pdf file.
If the above procedure doesn't work then try the following :
2. Tools - > Print Production -> Preflight -> PDF fixups -> 'Embed Fonts' and 'Embed Fonts (even if text is invisible)' -> Analyse and Fix
Let me know if any of this works for you!!
Regards,
Rahul

Acrobat X pro - Problem viewing PDF files in web browser

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