Acrobat X Pro won't open. Even after a reinstall - what can I do?

My Acrobat X Pro won't open - even after a reinstall. What can I do?

Thanks Jeff - what's strange is that I've been prompted a few times since installation to register the software, so I don't know why it would be doing that if it's already registered.
When prompted, I would follow the links to the registration information page, and then work through the registration process, and then when prompted to enter the serial code it does not accept it. I've tried the serial code that came with the license, as well as the serial codes for the individual products (Illustrator, Photoshop, etc.), and none of those were accepted by the registration form. So "registering to an account which includes your companies information would be sufficient." does not seem to be working for me, unless there is more to "including the companies information" then I've seen in the sign up pages.
To be clear, I'm not fumbling around blindly here, I've done a lot to try and register the product myself and have yet to succeed.
My questions are these (and apologies if this is not directly related to the OT), 1) is there a way to confirm the product is registered, 2) if it is not registered, what specifically do I need to tell the purchasing people to do to make sure it is registered properly, and 3) after following the process here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html - does this fix the Acrobat issue for good, or will I have to repeat this process in another 30 days? Does lack of registration potentially affect other products in the Web and Design Creative Suite?
Thanks again for the assistance, I'm hoping to get enough information to be able to give our IT folks a clear resolution to the registration issue.

Similar Messages

HT1688 My iPhone 4s battery got drained while playing games, and now it won't open even if im charging. what can i do?.

My phone's battery got drained while playing games and now it wont open if i connect it to my charger,?.what can i do? my phone was given to me as a gift from the a relative in the US and im from the Philippines. How can i fix it? Do i need to bring it to any apple center to have it replaced? or is there a quick fix to this problem?...

Keep iPhone on Wall Charger for 10 minutes, it may turn ON itself. If still OFF, keep on Wall Charger and Reset, hold both Home and Power buttons until the iPhone begins to start, this can sometimes take about 20 seconds time of holding both buttons while on charger.

Acrobat pro won't launch even after trying deactivate

Having problems with CS6 running on 10.8.5
Acrobat Pro won't launch even after trying the"deactivate" solution
Also, indesign have has a few glitches...can only save file once...no resave or save as
Please help, I need all aspects of CS6 for my work
Thanks

Hi Jtiger74,
Please update all of your CS6 applications via the Adobe Application Manager. The updates contain a patch to prevent this issue from happening again.
Refer the KB : CS6 applications in Creative Cloud unexpectedly revert to trial mode
Regards,
Rave

My Acrobat X Pro won't open. It's part of the CS6 suite. Was working a few weeks ago no when I try to start app it does nothing. Thanks

My Acrobat X Pro won't open. It's part of the CS6 suite. Was working a few weeks ago no when I try to start app it does nothing. Thanks

Hey kalymi,
You might need to refer this kb file and try resolving the issue:
Doesn't launch after 30 days | Installed as part of a CS6 suite
Regards,
Anubha

I downloaded ios7 and now some apps won't open even after resetting them. Don't won't to lose my info by deleting them and starting over. What to do?

I downloaded ios7 and now some apps won't open even after resetting don't won't to lose my info by deleting and starting over.. What to do?

Try close all inactive apps
1. Double tap the home button to bring up the multi-tasking view
2. Swipe up on the screenshot of the app you want to exit.
3. The app will fly off the screen

I had original iPhoto app from 2007, but in the last year it stopped working seemingly out of nowhere. Now I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater. My pictures are lost in the abyss.

I had original iPhoto app from 2007 or 2008, but in the last year it stopped working seemingly out of nowhere. Now I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater. My pictures are lost in the abyss.
I'm using OS Extended 10.9.5. I don't know what the original version of iPhoto was.

I just installed iPhoto 9.5.1 but it won't open even after downloading the iPhoto Library Updater
Have you run the iPhoto Library Upgrader? You need to direct it to the location of your old iPhoto Library by clicking the "Choose Library" button in the lower right corner of the panel you are seeing when the upgrade starts.

Acrobat X Pro won't open at all after installing on new computer. Please help! It is from the CS6 Suite

Hi, Can anyone help me? I had to change my computer, so I re-installed my whole CS6 Suite. Everything works except my Acrobat X Pro... It won't even open!! I am using a Windows 7 PC ... I even had Dell try and help me... the only thing they where able to do was help me be able to see .pdf docs in Reader! But I can't open a document, or create one, block sensitive info, nothing!

Hi Lisley56, I found the solution there is a Plug in for Acrobat X Pro that came with Adobe Suite CS6... I downloaded it and that did it!!! It's called "Acrofix". Try looking it up in the Adobe website!!! I hope it works!!

HELP! Adobe Acrobat X Pro won't open

I have Adobe Creative Suite 6 and it comes with Acrobat X Pro. It won't open anymore. If I uninstall and reinstall it, it works fine. But after a while, it stops working again. When trying to open a PDF file or launch just program itself, nothing happens at all. Not errors, no pop-ups. I see the process open then close immediately in the Task Manager. I have installed Adobe Reader just so I can open PDF files, which works. However, I cannot use Acrobat for the more advance features.

Hi chthao,
How frustrating! Since you got Acrobat as part of CS6, let's start with the troubleshooting tips in this document: Doesn't launch after 30 days | Installed as part of a CS6 suite.
Please let us know how it goes.
Best,
Sara

ITunes 11.1.1 won't open even after OS update. Is there something ELSE I'm missing?

After I updated my iTunes to 11.1.1, it wouldn't open. I found something on these forums that had a link to an OS update to fix the problem. Downloading and installing the OS update took nearly 24 hours, and iTunes still won't open. Is there something else I'm missing?

first of all you want to back up all music files before you uninstall itunes. if mavericks wont let you uninstall itunes then right click on itunes in your applications folder, then get info, then go to the bottom and change all permissions to read and write. then close and try to uninstall and reinstall. if that doesnt work then this does :
open apps, go to utilities, open terminal and cut and paste or type in these 3 commands, hitting return after each one.
(first type) killall iTunes
(then hit return)
(then type) killall "iTunes Helper"
(then hit return)
(then type) sudo rm -rf /Applications/iTunes.app/
(and hit return)
after the last one you will be warned and asked to enter your password. do it.
once completed you will see on your itunes icon with a ? shadow inside it.
drag it off the dock and it goes poof.
then download itunes from apple.
if they wont let you download 11.1.5 itunes then use 10.7 Download it from Apple here.
and then install and upgrade to 11.1.5 from there. this is the method i used when my itunes just bounced after installing mavericks. it takes only minutes and your itunes will be as right as rain. enjoy.

Acrobat 7 Pro won't open some files

Out of 20 leaflet pdf's saved in Acrobat 7 Pro and uploaded on to a website 6 will not open from the site on my computer. They do open on other machines. Message is Acrobat 7 has stopped working. Any suggestions as to cause of problem will be much appreciated.

If you are using CS5.5 it isn't part of a subscription to creative cloud (hard to tell if that's what you mean), so you may have a newer version of InDesign installed as well (they are not mutually exclusive). That said, the last patch for CS5.5 was 7.5.3, but it doesn't really matter in this case. That warning indicates the files were saved in a newer version of InDesign and cannot be opened in CS5.5.

Acrobat X Pro won't open.

It was installed in January 2014 as part of CS6 and just won't open as of the last 2 weeks. I tried acrofix, cleaned the registry, tried repairing via Control Panel. Anyone else know how to fix this?

Hi Mcarver ,
Welcome to Adobe Forums
You can use the below mentioned link to post this query so that the experts will reply you on this -
http://forums.adobe.com/community/acrobat
Let us know if that helps !
Thanks
Garima

Adobe reader won't open, even after re-download

adobe reader won't open because of error - NEED PDF READER NOW!!!!!!!!!

The reason is Adobe has not updated there software yet to play well with Mavericks. The fault is of course with the Adobe Software. I suggest you go to there web site and see if they have a fix yet for there software, If not all you can do is continue to check back with them or get on there fourms and see what others have to say about this same issue.

Itunes won't open, even after reintallation

itunes just quit working. I uninstalled, shut down the PC, then reinstalled. It all looks good during installation...the wizard works fine, but when you try to launch you get nothing. It won't open from the shortcut on the desktop, or the program list. I don't seem to have any problems with any of the other programs on the PC...just itunes. I've googled the problem and tried those suggestions. Thanks for any help.

Update... so i backed up files from three folders shown below:
'User'/AppData/Roaming/Apple Computer/
'User'/AppData/Local/Apple Computer/
'User'/Music/iTunes/(all files except music and app folders)
Then I uninstalled iTunes & Quicktime
Restarted Machine
Reinstalled iTunes (which reinstalls Quicktime as well)
Opend iTunes to make sure it worked (it did), then closed it.
Copied all of the original files back over to their original locations.
Restarted iTunes
Everything appears to be back to normal (iPhone sync works properly as well)
Hope this helps for anyone else seeking an answer!
Kyle

Acrobat X Pro won't open, get error message from Windows user acct controls

Using Windows 7. Installed okay and all other components of CS work. User acct Control asks permission to change C drive. Whatever I answer does not work. I have answered yes or no, give admin priviliges, reset user acct control settings, reinstalled, etc.

Can you please post the exact error message you are receiving? Did you receive any error messages during the install process? Has Acrobat X ever worked on your Windows 7 system?

I have a Mac Air. It said my start up disk was almost full and to delete files. I did but am not sure of what all I should delete. Then the color wheel wouldn't stop spinning so I just closed it. Now it won't open up at all. What can I do?

I deleted files from my MacBook Air after it said my start up disk was almost full. It did several xs, then the color wheel wouldn't stop spinning, so I closed it. Then after a sufficient amount of time, I tried to start it up again, only now the Apple start up wheel just spins non stop and nothing else happens. How or what can I do to get my MacBook Air to work again, without having to take it in? Thanks so much!

Backup your MBA then take it to Apple

Acrobat X Pro won't open. Even after a reinstall - what can I do?

Similar Messages

Maybe you are looking for