Acrobat X scan problem

When I try to scan using Acrobat X I get a Windows 7 pop up that says there is a problem and then Acrobat closes. Very frustrating. I use a Samsung printer/scanner and have downloaded drivers for Win 7.

Most scanners interface to other software by a Twain software driver. Older versions of Acrobat required the Twain driver. I am not sure about AA X. In any case, can you access the scanner from some other graphics software on your computer. That may give you an idea if it is a scanner issue or not.

Similar Messages

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    I am all of a sudden having a scanning problem utilizing Adobe Acrobat and my Brother 7820N printer/scanner. It was working just fine scanning into PDF format in Adobe when I was on the Tiger OS. I just upgraded to Leopard about a month ago and now my scanner is not working, I can print to it no problem, but when I try to initiate a scan through Adobe it crashes and I get the following error message: "the application acrobat quit unexpectedly".
    Can anyone provide me with any advice on how to fix this problem?
    Thank you.

    You need program for scanner to encode texts, not adobe
    h
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    l
    l
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  • Acrobat DC - scanning problem on Mac

    Scanning using Acrobat DC Pro Trial on an iMac running Yosemite.
    No problems at all scanning with Acrobat XI.
    Acrobat DC recognises my scanner (a network attached Brother MFC9840CDW).
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    See screenshot.
    There are some usability problems  (for example it won't let me select the "prompt to scan more pages" checkbox).
    But the showstopper is that it takes me several attempts, iMac reboots, printer/scanner power on/off to scan each page.
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    ps I have updated to the latest lever of the Brother drivers for the 9840CDW.
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  • Acrobat X Scanning Cancelled Problem / WORKAROUND / BUG REPORT

    As you have read in other threads, Acrobat X on Windows has a serious scanning problem with HP and possibly other scanners.
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    Glen Barney

    I used your workaround (thank you!) but it was very annoying. Although I set up the options for a single multi-page document, Adobe gave me separate files and I had to consolidate them. I also had to fill out the options (color, flatbed vs feeder) for each page. This function was working for me at some point, so I don't know what happened to make my HP Multifunction and Adobe part ways. I hope Adobe comes up with a successful patch for this problem.

  • Scanning problem with HP Photosmart C6180

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    CreatePDF
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    Had scanning problem after uploading Snow Leopard -
    This will fix your problem!
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    Click the Scan icon at top right of the toolbar to launch scanning.
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    Select your HP printer, and then click Add to create a new print queue.
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  • Scanning problem

    I am using Acrobat Pro 9 (9.4.4) on a Win 7 Pro (64) OS. I am using an Epson GT-S50 scanner. I was experiencing a problem with a dark line across the bottom of all scans. Epson changed or updated the driver and the problem line is gone. However, when I now scan directly into Acrobat, the scanned image appears very small. Acrobat says it is viewed at 100%,  but even when I print it, it is about 25% of size.
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    Hi
        The fact that "Hide Scanner's native interface" is disabled, shows that you are using WIA driver (the driver name string should have "WIA") instead of TWAIN. Which driver, TWAIN or WIA, were you using before updating the driver?
        If TWAIN, can you check to see if you are now seeing this issue with the TWAIN driver also?
        As for the issue with image size: since you are using the WIA driver, the scanner UI, rather than Acrobat, controls the image attributes. Can you please check the chosen options in the scanner software UI? May be there is an option which is shrinking the image to 25% of the size. Please let me know your findings?
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  • Kodak i65 Scanning Problems

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    Try with latest Scan Validation Tool and firmware update from Kodak site.

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    New MB Pro running Mavericks.  Adobe CS3 loaded.  Acrobat Pro will print to network Dell 2155CN, but will not scan.  Same installation on older MBP running Lion scans from Acrobat with no problem.  Does Mavericks have a problem with the Dell driver?S

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    Try this workaround.
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    Mac Basics: Using a scanner

  • Scanning Problems with Brother 7820N

    I am all of a sudden having a scanning problem utilizing Adobe Acrobat and my Brother 7820N printer/scanner. It was working just fine scanning into PDF format in Adobe when I was on the Tiger OS. I just upgraded to Leopard about a month ago and now my scanner is not working, I can print to it no problem, but when I try to initiate a scan through Adobe it crashes and I get the following error message: "the application acrobat quit unexpectedly".
    Can anyone provide me with any advice on how to fix this problem?
    Thank you.

    Hello,
    I think you answered the question yourself. You upgraded from Tiger to Leopard and now the scanner isn't working as it should.
    You need to update the Brother drivers. Go to their web site, download and install the software, run Disk Utility and Repair Disk Permissions. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select FirstAid, then click: Repair Disk Permissions. Quit DU when it's finished and reboot.
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  • Default paper size scanning problem, LaserJet M1120n MFP

    Hi, I just got a used LaserJet M1120n MFP. Installed the most up-to-date drivers form HP's website. Printing is fine over USB or LAN, however the WIA scanning driver defaults to paper size "Letter" and I can't scan A4 pages all the way. The bottom is always cut off and I get an unwanted strip besides the scanned document. Please, advise how to change the default paper size of the WIA driver to A4. I use Windows XP Pro. Looked everywhere but cannot find any settings that will allow me to change the default paper size. Any ideas?
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    Thanks for the reply, Spencer. I have used Adobe Acrobat to scan by means of the WIA driver, but when I do so the paper size selection box is dimmed (inactive) and I can't choose any paper size (nor any is preselected). I have also used Win XP's native Scanner and Camera Wizzard; it doesn't even have a paper size setting. Then I have used it with Win 7's native Windows Fax and Scan; no paper size setting here either.
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  • HP 6500 AIO printer scanning problems.

    I recently upgraded my Mac OSX software to Snow Leopard. Now the scanner part of my HP printer no longer works. I'VE SCANNED MANY TIMES PREVIOUSLY. I tried to scan today and got messages to the effect, no scanner options, scanner was not connected to the computer, scanner not found, no scanner selected; the scanner is not initialized...
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    I had a similar problem awhile back with my HP F2210 all-in-one. I basically re-downloaded all of the software for the printer from HPs site. Before re-installing, I did a safe boot. Then, I reinstalled and restarted and all was well. When software update told me there was a new driver available, I installed it and things still worked. I'm able to print, scan, and all the printer is supposed to do without a hitch.

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