Acrobat X Standard header and footer not working

We have just purchased 18 Fujitsu scansnap scanners. Each unit comes with Acrobat X Standard on a disc. I have installed my program disc twice now trying to fix the issue I am having. Currently I have the option to add a header/footer and when I choose this option the add header and footer screen opens up. However when I type something into the footer text field and click ok nothing happens? The screen doesn't close, I have to click on the cancel button, nothing shows in the Preview section of that screen and nothing appears on the document? One of my co-workers has installed the program and as soon as he opens the add header/footer screen the Preview section of that screen is available, and whatever he types in the footer field appears in the footer section of the Preview? HELP

This the Adobe Reader forum, there are a number of forums for Acrobat.

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    right: 0px;
    .defFull {
    position: relative;
    height: 263px;
    width: 100%;
    border-bottom-width: medium;
    border-bottom-style: solid;
    border-bottom-color: #ff4900;
    .absolLft {
    position: absolute;
    top: 0px;
    left: 0px;
    .defFullTop {
    position: relative;
    width: 600px;
    border-top-width: thick;
    border-top-style: solid;
    border-top-color: #000;
    margin: 0px;
    .tuneUpTop {
    background-color: #000;
    color: #FFF;
    margin: 0px;
    padding: 0px;
    .contactForm {
    width: 470px;
    height: auto;
    left: auto;
    right: auto;
    .borderRight {
    border: medium solid #A62F00;
    margin-top: 0px;
    margin-bottom: 0px;
    margin-left: 0px;
    .MenuVertDiv {
    margin-bottom: 0px;
    clear: both;
    height: 38px;
    background-color: #A62F00;
    width: 100%;
    .masterBackground {
    background-color: #BF5930;
    margin: 0px;
    padding: 0px;

    Your HTML code contains conditional comments for IE.  Try reducing or removing the extra padding and see if that helps.
    /* place css fixes for all versions of IE in this conditional comment */
    .thrColHybHdr  #sidebar1, .thrColHybHdr #sidebar2 { padding-top: 30px; }
    .thrColHybHdr  #mainContent { zoom: 1; padding-top: 15px; }
    /* the above  proprietary zoom property gives IE the hasLayout it needs to avoid  several bugs */
    </style>
    <![endif]-->
    Nancy O.
    Alt-Web Design & Publishing
    Web | Graphics | Print | Media  Specialists
    http://alt-web.com/
    http://twitter.com/altweb
    http://alt-web.blogspot.com

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