Acrobat X1 pro 'bought and paid for' suddenly turned to Trial Version

this is what I'm seeing each time I try to open a pdf file or convert a file to pdf. I purchased Acrobat X1 pro Jan 2014 and suddenly today, Aug 9/14 this is what is happening.
Adobe, what is going on? What do I do now?

I'm having the same problem - however I may know a possible cause - otherwise I have no idea how to prevent the non stop requests (OK several per day) to license my already bought and paid for Acrobat Pro 11, some time back without problems  - until recently.
The possible cause? For many months - I would have to check - I have been using the test/trial version of the next Acrobat. When a build came along that was not easy to use (M7 icon troubles) I decided to uninstall the test version and reinstall the bought/licensed Acrobat Pro 11, that I had been using before the 'test version' without any troubles.
Alas the problem with having to license the program Acrobat Pro 11 pops up often at the most inconvenient times (preventing saving of edits for example, which I have to do again).
I'm using Windows 8 (not upgraded to 8.1 but otherwise up to date) 64 bits. As mentioned, using the first install of Acrobat Pro 11 (before uninstalling to test the new version of Acrobat) was unproblematic. Thanks for any help.

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