Acrobat XI and Creative Cloud Membership
Is it this new version included in my monthly cloud membership like the other products?
Currently CCM is still on Acro X, but you can expect an update pretty soon, I dare guess. Just give it another month...
Mylenium
Similar Messages
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Installing Acrobat 10 using creative cloud membership
I have a new iMac (OS 10.9) I am installing creative cloud on. I have a plugin that doesn't support Acrobat 11, however I cannot seem to install Acrobat 10 through my creative cloud membership (which seems odd, as I can install other old CS6 apps). I found a trial version, however it requires me to enter a serial number. Is there any way to use my creative cloud memberhsip to install Acrobat 10?
Acrobat 10 is not available with Creative Cloud. So you cannot install it using your membership.
We can try to solve the compatibility problem with your plugin with Acrobat 11 though. Please provide some information of your plugin.
Regards,
Anoop -
Trial of Acrobat conflicts with Creative cloud membership
I started a trial of Acrobat a couple of months ago. Soon afterwards, I subscribed to the Creative Cloud.
My trial membership to Acrobat is up in 30 days. Now I am getting popup notices of its imminent expiration. How do I stop this behavior? It's interrupting my workflow.Uninstall it ???
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
-has a link to manage your membership which may help -
Upload problems with muse and creative cloud membership
I made my site with Muse. When oploading it refused. I have to take a paid account of creative cloud.
As I have photoshop cc as a paid app, I automaticaly have creative Cloud. And therfore I should have webhosting...
Is this correct?
So what to do?Hi Dirk,
The five free hosting BC sites is only with the full CC Membership. If you are only paying for the Photoshop Subscription (or any single app) it does not include the hosting. -
Discontinued my creative cloud membership, uninstalled Acrobat XI, and installed a brand new, purchased version Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a free standing program, and it IS installed. What do I do?
You may need to uninstall the Cloud (not just stop using it) and then run the Cleaner to remove all vestiges... and then reinstall Acrobat
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html -
I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.
I am getting very frustrated with this. When I try to install the Creative Cloud thing it asks me to pay even though it says try for free.Hi Mirrormonolith,
Please try the following steps assuming its a MAC:
1) Open Activity monitor and Force quit Adobe CEF Helper, Creative cloud, Adobe IPC Broker & Crash Deamon if available.
2) Try to open, if doesn't work then go to Applications>> Adobe Creative cloud>> Right click>> Get Info>> Click on the Add sign>> Select the user you are logged in>> Give Read and write access.
3) If that doesn't work then enable the root user and launch to update there, check this link on how to enable/sign in to root user Enabling and using the "root" user in Mac OS X
Please let me know of that worked.
-Ankit -
Can I cancel my Creative Cloud membership and still use Photoshop on my computer?
I have the month-to-month Creative Cloud membership and am curious if I would be able to cancel my Creative Cloud membership and still have access to everything still involved with my Photoshop downloaded onto my computer?
If you have licensed versions of software that you purchased separately from your Cloud subscription you can still use them. There is a chance that the Cloud will have taken over for them in which case you may have to uninstall, clean things up, reinstall.
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Can i use my creative cloud membership on laptop and desktop? Or is one membership needed for each device?
Yes you can!
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I am trying to install my creative cloud programs onto my new computer. When I go to the website and log in, it shows that I have a creative cloud membership, but says I have no products. Not sure how I get the program downloaded. Any ideas?
you can install and use on up to two computers at any one time with your single-user license so you need not sign out from your old computer's cc app.
but if you no longer want cc on your old computer, open your desktop cc app and sign out, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
to install on your new computer go here and download the cc desktop app using your adobe id, Download Adobe Creative Cloud apps | Free Adobe CC trial -
This is how I am supposed to contact to have my annual creative cloud membership refunded? I cancelled immediately upon seeing the charge and followed the instructions given and wound up here. Am I supposed to share my username and password with the forum? Adobe, I am about to go social with my frustrations!
No, this is a public forum, as in user-to-user, so you should not share any private information here. You will need to contact Adobe Support by chat or phone, which is apparently getting harder and harder to do. Use the link below and choose the Still Need Help? option at the bottom in the blue area - in the section that opens take your pick of chat or phone.
Contact Customer Care -
got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords -
After trial version expired and purchasing creative cloud membership programs still will not open
I keep getting "trial version expired" even though I have purchased the cloud membership around 3 weeks ago. I did the chat with someone who had me remove my cache, which did work for me to run Photoshop, but not for Dreamweaver. I installed a patch for the download manager that did not work as well. I have installed and uninstalled multiple times with no luck, and now have a project due Thursday!! Please help!!
I don't think these issues pertain to mine. There is something getting mixed up between my trail version (expired) and my new Creative Cloud subscription. Its like it can't see it for some reason. I was able to get Photoshop to work but Dreamweaver is being stubborn!! Please help my project is now due tomorrow... !! Thanks!
From: [email protected]
To: [email protected]
Subject: After trial version expired and purchasing creative cloud membership programs still will not open
Re: After trial version expired and purchasing creative cloud membership programs still will not open
created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual Mylenium
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Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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I have a creative cloud membership. If I don't want to build a site in Muse, can I build a business Catalyst site and have hosted free with my creative cloud membership?
Yes you can! It is a Basic level site but you can build it without Muse. I think you may need to create the site originally with Dreamweaver or Muse (meaning creating the site with Business Catalyst not building the site) but once that is done you can use any software to create the code for the site and upload it via SFTP. Hope that makes sense.
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how does muse tell the difference between a temporary site and my free 5 sites i get with my creative cloud membership?
because they both use .businesscatalyst.com and there's no option to say that it is a temporary site not a finished site i wish to publish to my creative cloud account.Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
got an email stating my Creative Cloud Membership ends tonight, yet I'm all paid up and the card I'm using to pay for it is good. I have two very important projects going on and can't afford to have CC go down. Please help!
You have 3 CC under same Adobe ID out of which one purchased on has expired, you are getting notification due to this.
Creative Cloud Photography plan (one-year)
Desktop Subscription
Mar 30, 2015
The other two are active, however it is advisable to have one CC under one Adobe ID.
Regards
Rajshree
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