Acrobat XI crashes on exit after stamping a document

Found an older post in the Reader forum regarding this, wanted to link it to the Acrobat forum:
http://forums.adobe.com/thread/1112645
Basically if we stamp a PDF, save it and then exit Acrobat, the app crashes. Details including screenshot of error and steps to reproduce in the other post.
Anyone seen this or know of a fix other than "Do not close Acrobat"?

Hi Anoop,
Please check this post as well.
http://forums.adobe.com/message/5551105
I am facing issue when exit the Acrobat. On Closing a file it doesn't crashes, it crashes when exit the Acrobat.
I have also attached the debug log as well as the application event viewer logs.
If you have any idea how to solve this issue, please let me know.
Thanks in Advance.

Similar Messages

XBOX Music App for Windows 8 crashes and exits after a few seconds

Upgraded to Windows 8 Pro today from Windows 7. Everything seems to be working fine except for the music app. Not long after I open the app it crashes and exits the app. No errors, no warnings, etc..... Any ideas????

Hi,
Sounds like this is caused by the software conflicts, does it occur when you disable all background
third-party service and programs?
Or try to test with another account to check how it works.
Alex Zhao
TechNet Community Support

W2003 32 bit iFilter V9.4.0.195 crash on exit after read one PDF after FreeLibrary

Hi support team from adobe,
I hope you read it too.
I have a PDF that can be read in Adobe Reader without any problems. If I use IFilter Demo from: http://www.codeproject.com/KB/cs/IFilter.aspx
I can read all my PDF files and then end the demo without crashes. Only one PDF cause a crash on exit of the demo application.
Text can be extracted from that PDF as well and I can also extract text from other pdf doccuments after, but if I had scaned this one pdf the demo application crashes on exit. X
The instruction at "0x04c9609c" referenced memory at "0x00000014". The memory could not be "read".
Click on OK to terminate the program
I can send the support this pdf file if you want to debug it. [email address deleted by host] or my registered company adress here for my user name Nighty01
Kind regards
Ralf

Hi support team from adobe,
I hope you read it too.
I have a PDF that can be read in Adobe Reader without any problems. If I use IFilter Demo from: http://www.codeproject.com/KB/cs/IFilter.aspx
I can read all my PDF files and then end the demo without crashes. Only one PDF cause a crash on exit of the demo application.
Text can be extracted from that PDF as well and I can also extract text from other pdf doccuments after, but if I had scaned this one pdf the demo application crashes on exit. X
The instruction at "0x04c9609c" referenced memory at "0x00000014". The memory could not be "read".
Click on OK to terminate the program
I can send the support this pdf file if you want to debug it. [email address deleted by host] or my registered company adress here for my user name Nighty01
Kind regards
Ralf

EXIT after changing the document status to Parked and complete

Hi,
I have an urgent requirement to findout a exit which will trigger after changing the document status to PARKED and COMPLETE. I need this for invoice and FI document.
I will really appreciate your help.
Kuntal

Yes the Workflow Background process completed successfully with no errors. I see the error when I query up the Sales Order go to menu --> Workflow Status -->
Activity History.
The Activity History shows error in the Wait Function and the error message is 3001: Invalid command argument.?
This error message does not explain much. I followed all the steps in document# 397364.1
Don't know why it should end in error and how it can be fixed?
Any more ideas?
Thanks

Reader 8 crashes and closes after searching a document

On all of our Windows Server 2008 terminal servers we have an issue that when a user successfully searches the document for a string of text using the 'Find' textbox Adobe crashes. If the seach fails to find the string then it does nto crash.
Has anyone else encountered a similar issue?
Many thanks,
PS: Currently running Adobe Reader 8.1.3 (issue with UNC roaming profiles means we can't upgrade to 9.1...)

Just to add to my first post...
Using ProcMon it seems that AcroRd32.exe is trying to access the following file but the file is not present:
E:\Local\%username%\AppData\Local\Adobe\Acrobat\8.0\Cache\Search80\8c8e0c9c9819a8abfc04706 523185b9f.idx
Note: E:\Local is the location of our redirected user profiles - akin to C:\Users

User Exit after saving

Dear Gurus
Is there any user exit after saving billing document to save the data into Ztable for the purpose of control in our business process
prasad.J

User Exits For Billing
o USEREXIT_NUMBER_RANGE (Module pool SAPLV60A, program RV60AFZZ)
The internal number range used in the standard system is specified
in the billing type table and can be changed in this user exit. This
user exit is only called when the billing documents is created.
o USEREXIT_ACCOUNT_PREP_KOMKCV (Module pool SAPLV60A, program
RV60AFZZ)
In this user exit additional fields for account determination that
are not provided in the standard system are copied into
communication structure KOMKCV (header fields).
o USEREXIT_ACCOUNT_PREP_KOMPCV (Module pool SAPLV60A)
In this user exit additional fields for account determination that
are not provided in the standard system are copied into
communication structure KOMPCV (item fields).
o USEREXIT_NUMBER_RANGE_INV_DATE (Module pool SAPLV60A, program
RV60AFZC)
Depending on the number range, table TVFKD is used to set the
billing date (country-specific requirments in Italy).
USEREXIT_NUMBER_RANGE is automatically deactivated when this user
exit is being applied.
o USEREXIT_FILL_VBRK_VBRP (Module pool SAPLV60A, program RV60AFZC)
This user exit is only called when the billing document is created.
It is used to provide the header and the item of the new billing
document with deviating or additional data.

Acrobat 11.0.07 immediately crashes after scanning a document to PDF on my Mac.. this occurs after a recent update!

Why is acrobat 11.0.07 crashing on my MAC immediately after scanning a document to PDF. I have not had this problem until after a recent update . The scanner is a HP 8600 Officejet Pro....

Hi Steve
There is a known issue with Acrobat 11 and it is specific to network/shared scanners and Mac OS 10.9. We have logged a bug in our database and we are working with Apple to resolve this issue. The workaround would be to connect the scanner via USB.
Thanks
Varinder

Acrobat 8 Professional crashes 10 seconds after you start the application xp

Acrobat 8 Professional crashes 10 seconds after you start the application. I have adobe acrobat 8.1 running on a dell vostro 1400 vista.

Are you sure it's crashed and not 'temporarily-frozen'?
I'm having this issue with Acrobat 9, in which it launches and runs long enough to page down two times and then stops responding for about 30 seconds.

Acrobat Pro XI crashes upon opening after downloading CC. Please Help?

Acrobat Pro XI crashes upon opening after downloading CC. Please Help?

Hi PgrimshawMVP,
You can try this. Not sure if this will definitly help but I hope this should:
Delete the following preferences folders:
a) ~/Library/Application Support/Adobe/
b) ~/Library/Caches/Acrobat/
c) ~/Library/Caches/Acrobat/
d) ~/Library/Preferences/Acrobat Distiller Prefs
e) ~/Library/Preferences/Adobe/
Here ~ represents your home directory. Empty your trash, Restart the machine and then start the Acrobat.
Thanks!
Eshant

After a complete uninstall/reinstall Firefox still crashes on exit every time

Firefoc crashes on exit every time. Did a complete uninstall/reinstall. Did not change or add anything after the install.
== Crash ID(s) ==
af89b2d3-f902-4cb1-a5dc-d98842100510
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.29 Safari/533.4

That is a problem with the "Facebook Photo Uploader" (fbplugin).
*[https://bugzilla.mozilla.org/show_bug.cgi?id=1086977 bug 1086977] [10.10] Facebook's old "Facebook Photo Uploader" (fbplugin) crashes on load on OS X Yosemite
You can check these location if you can find this plugin file:
* /Library/Internet Plug-Ins
* ~/Library/Internet Plug-Ins
*https://developer.mozilla.org/Gecko_Plugin_API_Reference/Plug-in_Basics#How_Gecko_Finds_Plug-ins
In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.
*http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X

Adobe Acrobat Pro crashing after adding video

Why is my Adobe Acrobat Pro crashing after adding video? It added video fine just weeks ago but now has crashed 11 times while trying to add video. I've tried to add video to a 30 page presentation, a 40 page presentation and a one page test presentation...all crash after adding video. Please help.

http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

Acrobat reader instantly crashes after opening a document on my Macbook pro

The Acrobat reader quits after opening a document and issues an error report.

What's the error report say?

Combining PDF Form causes fields to disappar, Acrobat to crash when trying to edit combined PDF

I have a 10 page PDF form that I can edit normally. I combine it using the Combine Files wizard. The resulting PDF has several fields disappear upon saving, and causes Acrobat to crash every time if I try to edit the form. I can combine the original PDF form with no other document, and the error still occurs. I have several similarly named fields, such as Name#1 and Name#2, and it seems that all those fields disappear after going through the Combine Files process. I can open the resulting PDF, and fill in the remaining fields, but attempting to edit the form causes Acrobat to crash each and every time.
I have used this process before, with no problems, but it fails every time on this form.
This is the error in the Event Viewer: Faulting application Acrobat.exe, version 10.0.0.396, time stamp 0x4cc5ebc0, faulting module AcroForm.api, version 10.0.0.396, time stamp 0x4cc5f5cc, exception code 0xc0000005, fault offset 0x0012d905
This is using Acrobat X Standard and Pro on XP Pro and Vista.
If I open the original PDF, and insert a new PDF as new pages, that works fine.
I updated Acrobat to the latest patch, problem remains. I don't know how to resolve this.

Did a little more testing and this is what I found. If I use the "Insert from file" feature to combine a cover sheet plus 3 AcroForms (inserting each file one by one), eveyrthing appears to work. However, if I use the "Combine via Acrobat" feature I run into the issue of fields disappearing once combined.
I shoudl also add that perhaps the issue had something to do with the fact that I initally produced the cover page pdf via Photoshop "save as PDF". Perhaps that contirbutted to the structure issue despite it being a PDF...maybe under the hood things are structured differently. Who knows.
Just FYI for others: What appears to be working is using the "Insert from file" option vs "Combing via Acrobat". Also, if you are including a non-AcroForm PDF, be sure it a traditional vs. saving as a PDF from Photoshop.
Alot of this may be a fluke, but it seems to fix my issue - for now.

Acrobat 9 crashes on OCR

I've been trying to convert a batch of large PDF files to PDF searchable files by using the OCR of Acrobat. In the middle of a batch, a large (1000+ page) document crashes acrobat. I have narrowed it down to this image:
http://img90.imageshack.us/img90/2418/badke2.png
59,520 bytes
When I convert it to PDF (File->Create PDF->From Single File) and then use Acrobat to "Document->OCR Text Recognize->Recognize Text using OCR", Acrobat always crashes.
Is this true for anyone else that could try it?
It kills my batch processing and is making this large conversion quite painful. Is there a way around it?

MacBook Pro (1997)
- Mac OS X 10.7.2
- 2.6GHz Core 2 Duo
- 4GB RAM
Acrobat 9 Pro
- version 9.4.6
Acrobat 9 Pro OCR always crashes when using ClearScan but not when using "Searchable Image" or "Searchable Image (Exact)." I scanned several journal pages at 300 dpi (color, grayscale, bitmap) in .tiff and .png as well as screen selecting text from a browser. The results were consistent across all variations.
The last time I used the Acrobat's OCR function was last Summer before upgrading from Snow Leopard to Lion. Under Snow Leopard, Acrobat did not crash during OCR (it did crash, just not while processing text for OCR). I did not attempt Acrobat OCR under Lion 10.7 or 10.7.1.
Repeatable test.
1. Open wikipedia "Crash (Computing)" page
http://en.wikipedia.org/wiki/Crash_(computing)
2. Enlarge text size, if desired.
I tried several text sizes from the default to much, much larger. Text size has no impact on the results.
3. Create a PDF
File >> Create PDF >> From Selection Capture
I selected the first paragraph:
A crash (or system crash) in computing is a condition where a computer or a program, either an application or part of the operating system, ceases to function properly, often exiting after encountering errors. Often the offending program may appear to freeze or hang until a crash reporting service documents details of the crash. If the program is a critical part of the operating system kernel, the entire computer may crash. This is different from a hang or freeze where the application or OS continues to run without obvious response to input.
4. OCR
Document >> OCR Text Recognition >> Recognize Text Using OCR
4.1 Searchable Image (Exact)
Primary OCR Language: English (US)
PDF Output Style: Searchable Image (Exact)
Downsample: None
Result: No crash — OCR successful
4.2 Searchable Image (tested for each downsample option)
Primary OCR Language: English (US)
PDF Output Style: Searchable Image
- Downsample: Lowest (600 dpi)
- Downsample: Low (300 dpi)
- Downsample: Medium (150 dpi)
- Downsample: High (72 dpi)
Result: No crash — OCR successful
4.3 ClearScan (tested for each downsample option)
Primary OCR Language: English (US)
PDF Output Style: ClearScan
- Downsample: Lowest (600 dpi)
- Downsample: Low (300 dpi)
- Downsample: Medium (150 dpi)
- Downsample: High (72 dpi)
Result: Crash — OCR not successful

Strange problem with Adobe Acrobat X (crash without a trace)

Hi,
I have a strange problem with Adobe Acrobat. It happens totally randomly, it leaves no signs in system logs.
What is happening: during my work Adobe Acrobat sudennly crashes. After a crash I cannot run it again - system seems to do something for a second, but then nothing happends. When i look into taks manager - there are no processes of Acrobat.exe. It just doesn't want to run. What I need to do is to reinstall whole Adobe Acrobat - which requires restart.
I've already tried to restart system after crash, it doesn't help - reinstall is required.
Sometimes everyting is fine for a 3 months, sometimes crash happens a week after the previous one. It also happens in very different situations (somtimes while opening a file, sometimes when doing something simple, sometimes in more complex tasks).
Has anyone encountered a similar problem?
Acrobat version: 10.1.1
System info: Windows 7 64 bit

Hi Kelvin,
Please let me know what OS version you are using.
The error also shows OS requirements not met.
Futher please try the steps below :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
Also see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs
Regards,
Rave

Acrobat XI crashes on exit after stamping a document

Similar Messages

Maybe you are looking for