Acrobat XI Crashes when adding text
I scan documents into Acrobat for various purposes. On many of them, I add a text box, i.e., type of record, volume and page. On other scans, I have to add a text box to every page. When I do have to add a text box on every page, I have learned to save the document after I add each text box, because when I begin to add the next text box, the program consistently crashes with no explanation of what is causing it to crash. Consequently, it normally takes me at least 10 minutes to complete a task which only should take 3 minutes at best. I have searched for solutions to this problem and attempted the various recommendations, to no avail.
It has reached the point where I seriously am considering finding another program to edit these files.
I am running Windows 8.1 with all updates and my Acrobat XI is the stand alone version. I do not subscribe to any cloud services.
Thank you for any suggestions and assistance.
I'm having a similar issue. Every third or fourth time I save after adding text Acrobat crashes with no meaningful reason (at least none in the crash message)...even though the added text is saved. I'm working through trying different text settings to see if there is a problem there. I'll post what I find.
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Process: Mail [132]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 4.1 (1076)
Build Info: Mail-10760000~1
Code Type: X86-64 (Native)
Parent Process: launchd [80]
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OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Interval Since Last Report: 17606 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 11912 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 8C19BDA2-A765-46DD-
BA43-57BD7AC54AAA
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000000000019
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
objc_msgSend() selector name: release
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff85b0155c
objcmsgSendvtable14 + 12
1 ...apple.AddressBook.framework 0x00007fff85dcdda7 -
[ABPeoplePickerPropertyCell dealloc] + 26
2 com.apple.AppKit 0x00007fff82b11d7c -
[NSToolTipManager drawToolTip:attributedString:inView:] + 463
3 com.apple.AppKit 0x00007fff82b13cf5 -
[NSToolTipManager displayToolTip:] + 2604
4 com.apple.AppKit 0x00007fff826f599f -
[NSViewDynamicToolTipManager _displayToolTipIfNecessaryIgnoringTime:]
+ 900
5 com.apple.AppKit 0x00007fff8267723e
_monitorMovementTimerFired + 78
6 com.apple.CoreFoundation 0x00007fff86648a78 __CFRunLoopRun +
5480
7 com.apple.CoreFoundation 0x00007fff8664703f
CFRunLoopRunSpecific + 575
8 com.apple.HIToolbox 0x00007fff8738dc4e
RunCurrentEventLoopInMode + 333
9 com.apple.HIToolbox 0x00007fff8738da53
ReceiveNextEventCommon + 310
10 com.apple.HIToolbox 0x00007fff8738d90c
BlockUntilNextEventMatchingListInMode + 59
11 com.apple.AppKit 0x00007fff8257f520 _DPSNextEvent +
718
12 com.apple.AppKit 0x00007fff8257ee89 -[NSApplication
nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
13 com.apple.AppKit 0x00007fff82544a7d -[NSApplication
run] + 395
14 com.apple.AppKit 0x00007fff8253d798
NSApplicationMain + 364
15 com.apple.mail 0x000000010000167c 0x100000000 + 5756
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff86789b16 kevent + 10
1 libSystem.B.dylib 0x00007fff8678ba19
dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff8678b6d6
dispatch_queueinvoke + 195
3 libSystem.B.dylib 0x00007fff8678b1f6
dispatch_workerthread2 + 244
4 libSystem.B.dylib 0x00007fff8678ab28
pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff8678a9c5 start_wqthread +
13
Thread 2:
0 libSystem.B.dylib 0x00007fff86770d7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff867713ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86647ce2 __CFRunLoopRun +
2002
3 com.apple.CoreFoundation 0x00007fff8664703f
CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8004ea94 -[NSRunLoop
(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff8004e973 -[NSRunLoop
(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff82163161 -[RSSInterchange
_runManager] + 1445
7 com.apple.Foundation 0x00007fff80013f65
_NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff867a9f66 pthreadstart +
331
9 libSystem.B.dylib 0x00007fff867a9e19 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff86770d7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff867713ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86647ce2 __CFRunLoopRun +
2002
3 com.apple.CoreFoundation 0x00007fff8664703f
CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8004ea94 -[NSRunLoop
(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff8004e973 -[NSRunLoop
(NSRunLoop) run] + 77
6 com.apple.MessageFramework 0x00007fff82195e68 +[_NSSocket
_runIOThread] + 78
7 com.apple.Foundation 0x00007fff80013f65
_NSThread__main_ + 1429
8 libSystem.B.dylib 0x00007fff867a9f66 pthreadstart +
331
9 libSystem.B.dylib 0x00007fff867a9e19 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff867b49f2 select
$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff86669252
__CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff867a9f66 pthreadstart +
331
3 libSystem.B.dylib 0x00007fff867a9e19 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff86770d7a machmsgtrap + 10
1 libSystem.B.dylib 0x00007fff867713ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff86647ce2 __CFRunLoopRun +
2002
3 com.apple.CoreFoundation 0x00007fff8664703f
CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8009351f +[NSURLConnection
(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff80013f65
_NSThread__main_ + 1429
6 libSystem.B.dylib 0x00007fff867a9f66 pthreadstart +
331
7 libSystem.B.dylib 0x00007fff867a9e19 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff8678a94a
_workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8678ad5c
pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff8678a9c5 start_wqthread +
13
Thread 7:
0 libSystem.B.dylib 0x00007fff8678a94a
_workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8678ad5c
pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff8678a9c5 start_wqthread +
13
Thread 8:
0 libSystem.B.dylib 0x00007fff8678a94a
_workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff8678ad5c
pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff8678a9c5 start_wqthread +
13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000118cfb600 rcx:
0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000114707ac0 rsi: 0x00007fff82c6e968 rbp:
0x00007fff5fbfe600 rsp: 0x00007fff5fbfe5d8
r8: 0x0000000000000000 r9: 0x0000000000000000 r10:
0x0000000000000001 r11: 0x00007fff85b01550
r12: 0x00007fff82c74098 r13: 0x000000011897c400 r14:
0x0000000101987ae0 r15: 0x0000000118966510
rip: 0x00007fff85b0155c rfl: 0x0000000000010206 cr2:
0x0000000000000019
Binary Images:
0x100000000 - 0x100336ff7 com.apple.mail 4.1 (1076)
<C6C651FE-C706-1B61-3D43-116621DAB9C8> /Applications/Mail.app/Contents/
MacOS/Mail
0x112cc9000 - 0x112ccafff ATSHI.dylib ??? (???)
<9BC80E39-A52B-D3C2-4C3C-3CA209BA35FC> /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/
Versions/A/Resources/ATSHI.dylib
0x1145b6000 - 0x1145baff7 libFontRegistryUI.dylib ???
(???) <EB462473-8DC9-5F16-4592-8F1D743C779A> /System/Library/
Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/
Resources/libFontRegistryUI.dylib
0x115721000 - 0x115725fff
com.apple.audio.AudioIPCPlugIn 1.1.0 (1.1.0) <60B5ECBE-2324-4136-7DD8-
A2A9CF3E3A3D> /System/Library/Extensions/AudioIPCDriver.kext/Contents/
Resources/AudioIPCPlugIn.bundle/Contents/MacOS/AudioIPCPlugIn
0x115f31000 - 0x115f37ff7
com.apple.audio.AppleHDAHALPlugIn 1.7.4 (1.7.4a1) <90758686-B4FE-
EC81-7DC5-9EB1A6F737F0> /System/Library/Extensions/AppleHDA.kext/
Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/
AppleHDAHALPlugIn
0x115fbe000 - 0x115fd1ff7
com.apple.AddressBook.LocalSourceBundle 1.0 (862)
<2ECC6C67-80B4-9F60-1A2F-2DF54DF51F9E> /System/Library/Address Book
Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x115fdd000 - 0x115fe0fff
com.apple.yahoo.syncframework 1.3 (51) <aEBB9A2D-
B787-0C74-7C40-64E6F0BBF43C> /System/Library/PrivateFrameworks/
YahooSync.framework/Versions/A/YahooSync
0x115feb000 - 0x115ff1fff
com.apple.AddressBook.LDAPSource 1.0 (862) <BCAA89D3-9042-
F5BB-6CE2-7884EF7AB3D1> /System/Library/Address Book Plug-Ins/
LDAP.sourcebundle/Contents/MacOS/LDAP
0x116165000 - 0x11616bfff libgermantok.dylib ??? (???)
<a87630B4-D01C-8724-54D2-5E8CC85FC07B> /usr/lib/libgermantok.dylib
0x116206000 - 0x116265fff
com.apple.google.GoogleContactSyncFramework 39 (39) <BD6B36C2-620E-
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GoogleContactSync.framework/Versions/A/GoogleContactSync
0x116584000 - 0x1165d4ff7
com.apple.datadetectors.actions 2.0 (102.0) <B64E5232-8736-050B-3F68-
A2BA6DFFCA43> /System/Library/PrivateFrameworks/
DataDetectors.framework/Versions/A/Resources/Actions.datadetectors/
Contents/MacOS/Actions
0x1172ce000 - 0x1172cefff com.apple.JavaPluginCocoa
13.0.0 (13.0.0) <02EA2DA9-59AB-9A18-EE03-6A7147EAE31D> /System/Library/
Frameworks/JavaVM.framework/Versions/A/Resources/
JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
0x1172d2000 - 0x1172d9ff7 com.apple.JavaVM 13.0.0
(13.0.0) <D98F6BC3-5901-F2E4-BA32-054953E7E877> /System/Library/
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(1076) <39083281-BF6E-E21C-BD3E-648066819054> /Applications/Mail.app/
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0x1174b9000 - 0x1174dcfff com.apple.Mail.Syncer 4.1
(1076) <7F42C85F-D0B3-253D-95B6-2510B642FB60> /System/Library/
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0x118189000 - 0x118255fe7
com.apple.audio.units.Components 1.6 (1.6) <92E8CA3F-8C01-4B34-6E34-
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MacOS/CoreAudio
0x11f71d000 - 0x11f82dfef libmecab.1.0.0.dylib ???
(???) <E321EA43-4F4C-6561-3E87-4081904D53F3> /usr/lib/libmecab.
1.0.0.dylib
0x12352f000 - 0x1236e4fff libCMaps.A.dylib ??? (???)
<4CDC8D8A-100F-6B22-DC5F-D6D6E5590DDC> /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCMaps.A.dylib
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???)
<B633F790-4DDB-53CD-7ACF-2A3682BCEA9F> /usr/lib/dyld
0x7fff80003000 - 0x7fff80284fe7 com.apple.Foundation 6.6
(751) <CCE98C5C-DFEA-6C80-A014-A5985437072E> /System/Library/
Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff802ce000 - 0x7fff8031bff7 libauto.dylib ??? (???)
<8658DB85-C611-1212-44E5-5B2539018FA0> /usr/lib/libauto.dylib
0x7fff8031c000 - 0x7fff8031efef com.apple.ExceptionHandling
1.5 (10) <F2867B93-A56A-974F-9556-266BCE394057> /System/Library/
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0x7fff8031f000 - 0x7fff80502ff7 libType1Scaler.dylib ???
(???) <a5EFDAB3-6293-8A83-532E-C71C58F6BD16> /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
ATS.framework/Versions/A/Resources/libType1Scaler.dylib
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Frameworks/CalendarStore.framework/Versions/A/CalendarStore
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(6.0) <5B5AF8FB-C12A-B51F-94FC-3EC4698E818E> /System/Library/
Frameworks/Carbon.framework/Versions/A/Frameworks/
ImageCapture.framework/Versions/A/ImageCapture
0x7fff80706000 - 0x7fff8070dfff com.apple.OpenDirectory 10.6
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Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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<42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
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<77F285E0-5D5E-A0B0-A89E-9332D6AB2867> /System/Library/Frameworks/
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Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x7fff80b30000 - 0x7fff80b36fff libCGXCoreImage.A.dylib ???
(???) <D113DB65-BB37-5499-8825-E6AE8AB1F8B8> /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
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0x7fff85a26000 - 0x7fff85ac0fe7
com.apple.ApplicationServices.ATS 4.0 (???)
<76009EB5-037B-8A08-5AB5-18DA59559509> /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/
Versions/A/ATS
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<E5C9AFBD-68C1-197E-72B0-B43295DC87DC> /System/Library/
PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff85afc000 - 0x7fff85bb2fe7 libobjc.A.dylib ??? (???)
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PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x7fff85bbb000 - 0x7fff85bc1ff7 IOSurface ??? (???)
<8E0EE904-59D1-9AA0-CE55-B1777F4BAEC1> /System/Library/Frameworks/
IOSurface.framework/Versions/A/IOSurface
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(???) <51175014-9F0C-7E96-FB6F-3DC5E446B92E> /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
CoreText.framework/Versions/A/CoreText
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0x7fff85c50000 - 0x7fff85e86fef
com.apple.AddressBook.framework 5.0 (862) <06928F7A-AFEC-7C7F-E1EC-
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Versions/A/AddressBook
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360.3 (360.3) <02FFE657-CC7A-5266-F06E-8732E28F70A9> /System/Library/
Frameworks/CoreServices.framework/Versions/A/Frameworks/
LaunchServices.framework/Versions/A/LaunchServices
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(742) <58F866BF-C746-E260-DBA8-265B772EDDBA> /System/Library/
Frameworks/IMCore.framework/Frameworks/IMUtils.framework/Versions/A/
IMUtils
0x7fff85f4f000 - 0x7fff85faffff
com.apple.ExchangeWebServices 1.0 (54) <C56EF9CA-93FC-066F-23E5-
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vecLib.framework/Versions/A/vecLib
0x7fff85fe4000 - 0x7fff86027ff7 libRIP.A.dylib ??? (???)
<8D7113D2-71A7-A205-D2D0-2DB0F37FFBB3> /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff86028000 - 0x7fff860a5fef libstdc++.6.dylib ??? (???)
<35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff860a6000 - 0x7fff863d8fef
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CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/
Versions/A/CarbonCore
0x7fff863d9000 - 0x7fff863ebfe7 libsasl2.2.dylib ??? (???)
<76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
0x7fff863ec000 - 0x7fff863edfff
com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <5062DACE-FCE7-8E41-
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MonitorPanel.framework/Versions/A/MonitorPanel
0x7fff863ee000 - 0x7fff864fdff7 libcrypto.0.9.8.dylib ???
(???) <a2DA70D0-02AE-89FA-1CDA-B3CA986CAE6D> /usr/lib/libcrypto.
0.9.8.dylib
0x7fff864fe000 - 0x7fff864feff7 com.apple.CoreServices 44
(44) <210A4C56-BECB-E3E4-B6EE-7EC53E02265D> /System/Library/Frameworks/
CoreServices.framework/Versions/A/CoreServices
0x7fff864ff000 - 0x7fff8655bfff libGLU.dylib ??? (???)
<aA2D37B3-8B7C-6772-F8BA-7364284C55FE> /System/Library/Frameworks/
OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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<68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/
Cocoa.framework/Versions/A/Cocoa
0x7fff8655d000 - 0x7fff86592ff7 libcups.2.dylib ??? (???)
<1FE99C26-B845-F508-815A-5B2CF2CA5337> /usr/lib/libcups.2.dylib
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Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff86770000 - 0x7fff8692eff7 libSystem.B.dylib ??? (???)
<66102D4E-6C8B-77D0-6766-2A1788B20C6F> /usr/lib/libSystem.B.dylib
0x7fff8692f000 - 0x7fff8693bfef libbz2.1.0.dylib ??? (???)
<4AA81AA7-DF37-6430-07D1-F59F37AEC357> /usr/lib/libbz2.1.0.dylib
0x7fff8693c000 - 0x7fff8735ffe7 com.apple.WebCore 6531
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Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/
Versions/A/WebCore
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(???) <870B39B2-55BD-9C82-72EB-2E3470BD0E14> /System/Library/
Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/
Versions/A/HIToolbox
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(36638) <77F40B57-2D97-7AE5-1331-8945C71DFB57> /System/Library/
Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/
Versions/A/SecurityHI
0x7fff87662000 - 0x7fff876e6fff
com.apple.print.framework.PrintCore 6.0 (312) <1F747E69-924D-8C5B-F318-
C4828CC6E85D> /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
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(120.1) <0F7DF87D-6A08-02AF-790B-76294FCE8916> /System/Library/
Frameworks/LDAP.framework/Versions/A/LDAP
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com.apple.TrustEvaluationAgent 1.0 (1) <4B6B7853-EDAC-08B7-3324-
CA9A3802FAE2> /System/Library/PrivateFrameworks/
TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x7fff87839000 - 0x7fff87844ff7
com.apple.speech.recognition.framework 3.10.10 (3.10.10)
<7E2A89FC-0F18-1CCC-472E-AD0E2BC2DD4C> /System/Library/Frameworks/
Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/
Versions/A/SpeechRecognition
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(454.4) <E7721AD8-3177-8749-60F7-5EF323E6492B> /System/Library/
Frameworks/CoreServices.framework/Versions/A/Frameworks/
CFNetwork.framework/Versions/A/CFNetwork
0x7fff87a4b000 - 0x7fff87a7cfef libTrueTypeScaler.dylib ???
(???) <3F30259E-9EB0-18D2-B0F3-7B8A9625574E> /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff87a7d000 - 0x7fff87afbfef com.apple.audio.CoreAudio
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10.6 (10.6) <0F46E102-8B8E-0995-BA85-3D9608F0A30C> /System/Library/
Frameworks/OpenDirectory.framework/Versions/A/Frameworks/
CFOpenDirectory.framework/Versions/A/CFOpenDirectory
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Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff87b2c000 - 0x7fff87b34ff7
com.apple.NSServerNotificationCenter 2 (1.0) <0F9B07B8-D9F9-A55D-
AB60-9CC3533D77F8> /System/Library/Frameworks/
ServerNotification.framework/Versions/A/ServerNotification
0x7fff87b35000 - 0x7fff87b36ff7
com.apple.audio.units.AudioUnit 1.6 (1.6) <7A51FBCE-7907-28A0-B2D2-
CAADA78F2913> /System/Library/Frameworks/AudioUnit.framework/Versions/
A/AudioUnit
0x7fff87b37000 - 0x7fff87cbbfff com.apple.JavaScriptCore
6531 (6531.5) <8C470ACB-1A45-71FC-673D-34EA3F5EF0DC> /System/Library/
Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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(49) <EF46DFEE-3B41-97C1-1BE6-A19A1786B85F> /System/Library/
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0x7fff87d38000 - 0x7fff87de7fef edu.mit.Kerberos 6.5.8
(6.5.8) <a9C16B72-A1F8-3DDE-7772-E7635774CA6E> /System/Library/
Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff87de8000 - 0x7fff885f2fe7 libBLAS.dylib ??? (???)
<FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/
Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/
libBLAS.dylib
0x7fff8860e000 - 0x7fff8861bfff libCSync.A.dylib ??? (???)
<D97C8D7E-2CA3-9495-0C41-004CE47BC5DD> /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8861c000 - 0x7fff886d7ff7 libFontParser.dylib ???
(???) <8926E1B0-6D1E-502A-5028-1DCC57F6D6FA> /System/Library/
Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8876a000 - 0x7fff887f9fff com.apple.PDFKit 2.5 (2.5)
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Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/
PDFKit
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CoreSymbolication
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(???) <DFBFBFD3-90C0-0710-300C-1A7210CB3713> /System/Library/
Frameworks/Carbon.framework/Versions/A/Frameworks/
OpenScripting.framework/Versions/A/OpenScripting
0x7fff8888b000 - 0x7fff88890fff libGIF.dylib ??? (???)
<0C112067-95FE-B9BC-C70C-64A46A277F34> /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libGIF.dylib
0x7fff889fa000 - 0x7fff889fffff libGFXShared.dylib ??? (???)
<C386DB22-A0AA-D826-ACBA-25E82B480D05> /System/Library/Frameworks/
OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x7fff88a00000 - 0x7fff88a18fff
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com.apple.SystemConfiguration 1.10 (1.10) <E3FF1FC8-C760-2047-
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SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff88a5b000 - 0x7fff88b26fe7
ColorSyncDeprecated.dylib ??? (???) <03DA3BF0-1293-8947-
A8B6-5E599F5B5DC7> /System/Library/Frameworks/
ApplicationServices.framework/Frameworks/ColorSync.framework/Versions/
A/Resources/ColorSyncDeprecated.dylib
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PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosHelper
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???)
<66102D4E-6C8B-77D0-6766-2A1788B20C6F> /usr/lib/libSystem.B.dylib
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core
2 Duo, 2.6 GHz, 4 GB, SMC 1.28f2
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C),
Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.1f7, 2 service, 1 devices, 1 incoming serial
ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS542525K9SA00, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.),
0x820f, 0x1a110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.),
0x0230, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
Many thanks in advance!Hi
I am suffering the same problem with Mail crashing when adding multiple names to the 'To' field.
Sometimes it can be OK.
I have a group in my contacts which has the names I e-mail most often and if I add names to the e-mail from that group all is well. If I navigate away from that group in Contacts as I wish to add someone not in that group this is usually when it crashes for me.
When I relaunch Mail I get the message back I was working on with all the names I had added to the 'To' field but usually minus the last name. Which would be the one I had navigated away from the group I was using in contacts to all contacts.
I don't know if that helps in any way?
Phil -
IDVD 7.0.2 crashes when adding more movies
I am using iDVD 7.0.2, because I have the old 17" Mac laptop.
The iDVD crashes when adding more than one movie and trying to save the project.
Any idea about that ?I'm assuming you really mean 20GB's or more of hard drive space rather than RAM memory .... only because I don't anyone on this forum with 20GB's or more of random access memory.
This is directly from the iDvd Help Menu:
Best Performance
When you select Best Performance, iDVD encodes your video in the background as you’re working on your project instead of waiting until you burn it. This can significantly reduce the amount of time it takes to create a finished DVD. This is a good choice if your project is an hour or less in duration (for a single-layer disc). You’ll finish your project more quickly, and the encoding quality will be excellent for the amount of video you have.
Best Performance encodes your video at a preset bit rate that produces great quality for projects that can easily fit on your disc. If you have a larger project that needs to be squeezed onto a disc, you should select one of the other encoding options.
To check menus open the drop zone editor and check menu info.
Motion Menus in general are not intended for long durations. Suggestion: Keep loops short and sweet (including any added audio).
This too is directly from iDvd's Help Menu:
The menus in a DVD can include background movies that play while the menu is showing as well as buttons that play video (called “motion buttons”). The total allowable playing time for video in all such “motion menus” in a DVD is 15 minutes. If total playing time is longer than 15 minutes, you will not be able to burn the DVD. You can keep track of the playing time for all menus in a project in the Project Info window.
Hope this helps but if not just come on back. -
Acrobat 7 crashes when started
Hi,
Before system restore (Windows XP), Acrobat 7 had been working correctly for the past 2-3 years. I had to restore my system back and, afterwards, Acrobat crashes when started. No significant error message reported. I've uninstalled and reinstalled Acrobat but still crashes when started. I've reinstalled updates and still crashes. I've repeated the above procedure (uninstall/reinstall/update) a number of times but Acrobat still crashes when started. BTW I managed to "preserve my registration" since I was reinstalling Acrobat on same computer. So, what's going on? Need help to resolve this problem.Hi pelletie,
Please try the following basic troubleshooting steps :
> Remove Acrobat by using the Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing and check.
Regards,
Rave -
Acrobat keeps crashing when I launch the app takes 3 tries to get it to open
acrobat keeps crashing when I launch the app takes at least 3 tries to get it to open
Try performing these steps:
Windows:
1: Update the product, repair the product from the control panel.
2: Move the cache.db file from the location C>Program files or Program files(x86)>Common files>Adobe>Adobe PCD>Cache and mvoe the cache.db file on to your desktop.
3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
4: If the isue still persists then you need to check for the error message in the event viewer ie Start> and type Eventviewer and check the error message under Windows Logs>Applcition>erro which indicated Acrobat.
5: Rename the OOBE folder from the location C>Program files or Program files(x86)>Common files>Adobe>OOBE to OOBE.old and download and install the Adobe applciation manager from the Adobe website and it will work.
Macintosh:
1: Update the product to the latest version.
2: Move the cache.db file from the location Macintosh HD>Library>Applciation support>Adobe >Adobe PCD>Cache and move the cache.db file on to your desktop.
3: Close and reopen the applciation, you will get a prompt to enter the serial key, enter it and check if Acrobat is still crasing or not.
4:Rename the OOBE folder from the location Macintosh HD>Library>Applciation support>Adobe >OOBE and rename it to OOBE.old download and install the Adobe applciation manager from the Adobe website and it will work.
Post on this if you are still facing the same issue.
(Apple made the user library folder hidden by default with the 10.7 release you can access the hidden or the root library by navigating Finder, choose Go > Go To Folder
In the Go To Folder dialog, type ~/Library and click Go.
If you have queries regarding Creative Cloud installation and setup, you can contact support using the below link.
http://helpx.adobe.com/contact/
1) Choose 'Creative Cloud' from the field 'Select Your Adobe Product'
2) Choose the option " Download, installing and setting up" from drop down menu for the option ' Tell us what you need help with?' -
Adobe Acrobat Pro crashing after adding video
Why is my Adobe Acrobat Pro crashing after adding video? It added video fine just weeks ago but now has crashed 11 times while trying to add video. I've tried to add video to a 30 page presentation, a 40 page presentation and a one page test presentation...all crash after adding video. Please help.
http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
-
Acrobat crashes whenever adding text
This occurs whether there is a text box to be filled in or using the add text function. There may be other things also crashing it but this is the biggest issue for me on my Mac host system. If I open the same documents in a Windows VM using Reader, I can enter text without difficulty.
Mac 10.8.4
Acrobat XI Version 11.0.03
Here's some of the error message displayed:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminate called throwing an exception
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x929d3a6a __pthread_kill + 10
1 libsystem_c.dylib 0x96905b2f pthread_kill + 101
2 libsystem_c.dylib 0x9693c4ec abort + 168
3 libc++abi.dylib 0x94e1a7e0 abort_message + 151
4 libc++abi.dylib 0x94e18249 default_terminate() + 34
5 libc++abi.dylib 0x94e18289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x94e182f1 std::terminate() + 23
7 libc++abi.dylib 0x94e193e6 __cxa_throw + 110
8 com.adobe.linguistic.LinguisticManager 0x14054a46 0x1404e000 + 27206
9 com.adobe.linguistic.LinguisticManager 0x1405dabb devtech::LM_FileSpec::LM_FileSpec(FSRef const&) + 43
10 com.adobe.AcrobatPlugin.Spelling 0x1340b733 0x133d0000 + 243507
11 com.adobe.AcrobatPlugin.Spelling 0x1340b05e 0x133d0000 + 241758
12 com.adobe.AcrobatPlugin.Spelling 0x1340affb 0x133d0000 + 241659
13 com.adobe.AcrobatPlugin.Spelling 0x13400acb 0x133d0000 + 199371
14 com.adobe.Acrobat.framework 0x00286b29 0xda000 + 1755945
15 com.adobe.Acrobat.framework 0x0028666a 0xda000 + 1754730
16 com.apple.CoreFoundation 0x9743c406 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
17 com.apple.CoreFoundation 0x9743bda5 __CFRunLoopDoTimer + 709
18 com.apple.CoreFoundation 0x97420bb2 __CFRunLoopRun + 1842
19 com.apple.CoreFoundation 0x9742001a CFRunLoopRunSpecific + 378
20 com.apple.CoreFoundation 0x9741fe8b CFRunLoopRunInMode + 123
21 com.apple.HIToolbox 0x9017ff5a RunCurrentEventLoopInMode + 242
22 com.apple.HIToolbox 0x9017fbf5 ReceiveNextEventCommon + 162
23 com.apple.HIToolbox 0x9017fb44 BlockUntilNextEventMatchingListInMode + 88
24 com.apple.AppKit 0x9070f93a _DPSNextEvent + 724
25 com.apple.AppKit 0x9070f16c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
26 com.apple.AppKit 0x907055cc -[NSApplication run] + 855
27 com.adobe.Acrobat.framework 0x000e38b0 0xda000 + 39088
28 com.adobe.Acrobat.framework 0x000e1ff3 RunAcrobat + 307
29 com.adobe.Acrobat.Pro 0x000d3ed5 main + 91
30 com.adobe.Acrobat.Pro 0x000d3e71 start + 53I'm having a similar issue. Every third or fourth time I save after adding text Acrobat crashes with no meaningful reason (at least none in the crash message)...even though the added text is saved. I'm working through trying different text settings to see if there is a problem there. I'll post what I find.
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It starting doing this at the end of last year before my hard drive died. Then after rebuilding the entire system on this new drive it worked fine, until I downloaded all the updates and now it is broken again. Anytime I open more than one PDF, Acrobat crashes. I send the error report every time.
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