Acrobat XI doesn't scan with Brother DCP-9010CN

Acrobat XI doesn't scan with Brother DCP-9010CN, writes "scan canceled". Everything is tuned as A4 format, etc. More then, Acrobat 9 Standard scans well with the same equipment. Win 7

If you create a new user account on Windows, will it work in Acrobat XI?

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    Hi @mesocost ,
    Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
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    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
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    ☞ The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
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    This page helped me get my Brother printer working.  Maybe you will find what you need there.  Check that you have the avahi daemon running.
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  • Sane doesn't recognize Brother DCP-115C

    Hi, I am trying to use my scanner, a Brother DCP-115C, with arch. I installed "brscan2-network" from AUR, ran the "/usr/local/Brother/sane/setupSaneScan1 -i" command (as the wiki page suggests) which successfully added the line "brother2" to "/etc/sane.d/dll.conf". "/usr/lib/libsane-brother2.so" is present.
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    Last edited by janoliver (2013-10-20 11:57:44)

    Hi Zydo58,
    I apologize, I'm a bit unclear on the exact network configuration you are currently using with your iMac and your two printers. For more general printer troubleshooting, you may find the steps outlined in the following article helpful:
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