Acrobat XI has stopped working

We recently have created several forms in Adobe InDesign CS6 and our users have Acrobat XI (Full version) installed on Windows7 64-bit.  I'm getting more and more reports of Acrobat XI crashing while they are filling out these forms.  Sometimes they will have multiple forms open, other times it happens with just one.  They get an error stating, "Acrobat XI has stopped working" and their adobe windows clos.  These .pdf files are stored in dropbox and they usually open the files by browsing to the dropbox directory and double clicking on the file.
This is happening on 11.0.0 and also 11.0.03.
Any suggestions on how I can troubleshoot this?

No, we haven't checked out the form in Acrobat->Preflight.  I'll look into that.  The person who designed the forms exported them from InDesign as an interactive pdf.
I don't know if these will help, but one of my users took some screenshots as it was crashing.  I've attached them.

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