Acrobat XI Pro 11.0.9: No frame, bad document render in Windows

After months of tolerably flaky performance (random crashes on document closse), last week Acrobat XI Pro started to misrender on the screen. The frame that Windows places around it would disappear, and the document, including the toolbars, would render at an offset from where it was supposed to be. Toggling the Acrobat menu bar with F9 would temporarily restore the frame but would leave artifacts of the mis-render, but selecting another application would cause the problem to appear again. Only Acrobat XI Pro is exhibiting this behavior.
Changing to Direct X 9 rendering didn't help, and changing back to Software rendering did not help.
Kaspersky anti-virus and rootkit scans show the system as clean.
System is Windows 7 Home premium, 64 bit, Service pack 1. Other software include Firefox, Office 365, and Visio Pro.
I have no idea why this started happening.

Hello,
I actually started facing the same problem last week. I searched around and found the following, which has actually solved my problem:
https://forums.adobe.com/message/6822383#6822383
http://forum.kaspersky.com/index.php?showtopic=307391&hl=Adobe
I have Kaspersky installed, and it looks like it's update has caused this issue. I updated kaspersky and everything is back to normal now.
In case you don't have kaspersky, then it could be related to your virus scanning software, try to find an update for it.
Hope this helps

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Found the answer at http://www.computertutoring.co.uk/hints-tips/acrobat-help-stopped-working.asp
Worked for me!
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Ps. I can also be contacted on :[private information removed by moderator]

Hi
Please try the suggestions in this document: Find your serial number quickly.
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Acrobat XI Pro 11.0.9: No frame, bad document render in Windows

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