Acrobat XI Pro - can't re-install/download after uninstalling due to login problem

I have had CS6 via Creative Cloud for a few months now and the last couple of days when I've opened Acrobat XI Pro it says it's installed on another machine and I need to log in. I log in and it says it's a mis-matched ID, even though it's not.
This is a work computer/licence and is only installed on this machine under my name. We thought it may be confused because we've got a few licences and there was a big confusion and muck up with Adobe when we first ordered and downloaded, and my boss is using his on his work and home computers. So I uninstalled Acrobat and thought I would be able to just go to the Application Manager and download/install again, but it's not available to download, I guess it thinks I've already got it. Can't do it via https://creative.adobe.com/apps either.
I have no problems like this with the other programs; Photoshop, Illustrator, InDesign.
How can I get Acrobat again?
Thanks

A restore won't get rid of the problem!!! **** crappy ****.
Is there anyway to send this question too Apple? Or do i have to spend the next hours on the phone with Apple Support?!

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