Acrobat XI Pro configuration error Error code 1.

Acrobat XI Pro for Mac (Mac OS X 10.10)
1) What Error Code 1 mean?
2) Cannot un-install Acrobat XI Pro, and re-install.
Need help.
Thank you.

I think you should ask in the Acrobat forum,
http://forums.adobe.com/community/acrobat
or in the PDF Pack one,
http://forums.adobe.com/community/createpdf

Similar Messages

Acrobat X Pro: Configuration error when viewing pdfs

Hi all,
A colleague is having problems viewing pdfs in Acrobat X Pro. After a fresh install, things are fine for a while, then after some random time, when he opens a pdf, he can view the pdf for a few seconds, then the following error pops up and and Acrobat stops working.
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help and mention the error code shown at the bottom of this screen.
Error: 6
http://www.abobe.com/support/
Anyone have any ideas what's causing this and how to resolve?
Thanks,
Amber
Update: version is 10.1.0
Also, the error occurs when just opening Acrobat, without opening a pdf at the same time.

I have exactly the same problem with Acrobat X Standard. I uninstalled and reinstalled the software - no success. I chatted with a Adobe supporter @ USA for 30 minutes - when he realized that I'm running a German Windows 7, he declared himself as not competent - quite weak. The German support answered with "Adobe doesn't support OEM products" (Acrobat came preinstalled by DELL). The DELL support declared it a Adobe problem - which seems correct to me. Classic catch 22.
I'm very disappointed with Adobe ...

Creative Suite 5.5 on Windows 7. Installation problem of Acrobat X Pro with error code 6

I can install all other programs in this Suite including photoshop and AI ..in design...etc
But installation failed for Acrobat X pro with the following message even I tried turning off my Anti-Virus or restarted my machine to use Safe mode ....
the following is the error message:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW025, DW050 ... WARNING: DW024, DW025 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 5 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
          Family: Photoshop
          ProductName: Adobe Photoshop CS5.1 Core_x64
          This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
          Family: InDesign
          ProductName: Adobe InDesign CS5.5 Icon Handler x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Player for Embedding x64 3.1
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: Shared Technology
          ProductName: Photoshop Camera Raw (64 bit)
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeCMaps x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Linguistics CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobePDFL x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeTypeSupport x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

my window 7 is English version, which is the same as this design Suite. I can install other programs like Photoshop which is included in this Suite, but I just can't install Acrobat X Pro...so I think it's not language problem... anything else could possibly cause this? thanks!!

Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already

Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
Thanks for your help.
Ossama

[discussion moved to Acrobat Installation & Update Issues forum]

Adobe Acrobat 9 Pro runtime Error!

I have an issues with Adobe Acrobat 9 Pro runtime Error!
Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error.....etc
on window xp 32bit with Service Pack3!
Could anyone please help.

Was it running in the past? Also, Reader and Acrobat are different products and you mentioned them as though you think they are the same. If you can open the package, select Help>Repair. Follow up with Help>Updates.

Adobe Acrobat 9 Pro Reinstallation Errors

My hard drive crashed on my computer (replaced with new one) and I had to reinstall my Adobe CS5 and Adobe Acrobat 9 Pro. All of CS5 reinstalled fine. However, everytime I reinstall Adobe Acrobat 9 Pro, it errors every time. It will install, but whenever you open the program, it immediately stops working and errors out saying Adobe Acrobat 9.3 stopped working. Windows cannot find a solution and then closes.
It never gives me the chance to enter my product key or register the product. I went to the Adobe Product page and tried downloading and installing all the updates, but nothing works. No matter what I do it closes right away. Any ideas?
My PC is on Windows 7 - I had to initially install Acrobat on this PC when I got it a year or so ago and it worked fine. Not sure what's changed.
Thanks.

I just tried reinstalling it - again, it wasnt giving me the option to register it or anything. Would close the minute I opened Acrobat.
So I opened the Acrobat Distiller that installed with Acrobat and that asked me to accept the agreement and register the product. Once I did that - Acrobat started working again!

Acrobat XI Pro install error 1636 - cannot get around it. How to do?

I had installed Adobe Acrobat XI Pro and it worked for a few months. Then it stopped. I tried to repair it and could not - so I tried to uninstall. Most uninstalled, but there is still one "program" listed that cannot be uninstalled ( I get message: "This package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer Patch Package."). When I try to re-install, I get error message: "ERROR: Install MSI payload failed with error: 1636 - This update package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer update package.
MSI Error message:
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1636"
I installed on HP Elitebook 8540w with Windows 7, x86
Can anyone tell me how to fix this? I was already on live support with Adobe for 3 hours and they could not fix it. I really need help and need the software functioning again as it should.

Hi keyarc,
Please use the Acrobat cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) to remove the software completely.
Reboot the machine, install Acrobat and check.
Regards,
Rave

SOLVED !? Recovery. Your (new) PC needs to be repaired. Boot configuration error code 0x0000034

I booted my new-ish laptop and immediately got an EXTREMELY serious pre-boot error.
"Recovery. Your PC needs to be repaired. The boot configuration data is missing some required information. file:\BCD error code 0x0000034. ... press ESCAPE to go to (pre-)boot menu." (and laptop turns off after 20 secs)
After pressing ESC and getting the (pre-)boot menu, NOTHING I tried worked !! Tried several times.
I had to use a 6 inch e-reader to access the web. After a long long search and finding little of use, I found an obscure forum post that said to press 0 during the Toshiba pre-boot.
After a long wait. That gave me the Win 8.1 maintenance window. I followed the advanced options to auto-repair my laptop. After a long wait it told me:
"Could not repair PC" !!!???
I decided to click the reboot menu from this win 8.1 windows. It was basically my only option left.
After a long reboot, it seems to have worked !?? Some of my Win 8.1 settings have been lost AGAIN; e.g. task manager default viewing settings.
CONLUSIONS (brief):
- Not having a recovery USB
- Not having a recovery DVD (useless since Win 8.1 deactivated this)
- Not having the Win 8.1 install disk
- Not knowing the pre-boot press 0 key trick
- MAKE SURE you have a recovery USB for your system (cannot use a DVD on win 8.1)
- Don't believe Win 8.1 statements saying can't repair PC !!??
I never expected this from Toshiba and a non-cheap laptop.
Satellite P70-A PSPLPC-01Y007 Win 8.1 Purchased 3 months ago.
Solved!
Go to Solution.

Satellite E45t-A4300 part number PSUB2U-00K00P
Press f12 then advanced options, then Automatic repair or other options listed below:
From page 115 of your user manual-
Advanced options
Choosing this option presents you with another set of
options:
System Restore
❖ System Restore allows you to use a Restore point to
return the computer to a state at which it was performing
properly. Restore points are created:
❖ When new hardware or software is installed
❖ Manually by the user
System Image Recovery
Windows® will “Recover” the Operating system using a
specific image provided by the user.
116 If Something Goes Wrong
The Windows® operating system is not working
Automatic Repair
This feature automates the repair process. The Operating
System will automatically look for problems and repair them
if possible.
Command Prompt
The command prompt is a very powerful tool for advanced
users.
Startup Settings
In previous Operating Systems the majority of the options
found on this menu were available by pressing the F8 key
during the Windows® boot process:
❖ Enable low resolution video mode
Restarts Windows® using your current video driver at low
resolution. This allows you to reset your display settings
in the event they have been improperly set.
❖ Enable debugging mode
Starts Windows® in an advanced troubleshooting mode
❖ Enable boot logging
Creates a file that lists all the drivers that are installed
during startup
❖ Enable Safe Mode
Starts Windows® with a minimal set of drivers and
services. If the computer starts and runs in Safe Mode,
you will know the Operating System is most likely
working properly and that you should look to third-party
applications or drivers for the source of your problem.
❖ Disable driver signature enforcement
Allows drivers containing improper signatures to be
installed
❖ Disable early-launch anti-malware protection
Allows drivers to initialize without being measured by the
Anti-malware driver
❖ Disable automatic restart on system failure
Prevents Windows® from automatically restarting if an
error causes it to fail. Choose this option only if
Windows® is stuck in a loop where it fails, attempts to
restart, and fails again repeatedly.
Your support page is here - Support page
Your user guide is here - User guide
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Help! Acrobat 9 Pro Updater Error 1067 (Windows XP SP3)

I had to (re)install the Adobe CS3 Design Premium package - it is working fine. I then installed Adobe Acrobat 9 Pro. The install went fine, the program works - but the updater always went belly up with a code 1067. I then installed Photoshop CS4. Which is also working fine.
Frustrated, I uninstalled Acrobat 9 Pro and then reinstalled it. And the Updater again gives me a 1067 error code.
I currently have Acrobat 9 Pro V9.2.0 installed & there are updates to be applied. Please advise as to a workaround....to get the updates...

This is the image that I have plus....
Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error
Preinstalled Adobe 9 Standard doesn't work on a new Dell out of the box - why would it?
Need help in creating a batch file that will add and remove some registy keys.
%userprofile%

"Configuration error" Code d'erreur: 1

Depuis plusireurs mois maintenant, je ne peux plus ouvrir Acrobat. J'en ai besoin pour travailler et le service d'aide Chat ne m'aide pas du tout.
Dès que j'essaie d'ouvrir un pdf une fenetre apparait avec ce message d'erreur :
« Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 1
http://www.adobe.com/support/ »
J'ai déjà désinstaller et réinstaller. La première fois que j'ai réinstaller, je n'ai pas réinstaller le bon. Je ne savais pas que je devais dowloader toute la suite CS6 pour avoir seulement Acrobat. J'ai eu une version d'essais pendant 10 jours qui m'a dépanner.
Ensuite une gars du service d'aide par chat d'adobe m'a dit de télécharger tout la suite Adobe. Ce que j'ai fait. Mais le message d'erreur apparait toujours.
Un autre gars du même service d'aide m'a fait modifier les paramètre d'accessibilité de certains dossiers. Ce qui n'a rien changer non plus.
Finalement, 3 gars de se même service d'aide m'ont reviré de bord parce que je parle français et que mon ordi est en français. Il m'ont dit de téléphoner au soutient technique, mais au canada il est juste en Anglais.
Je suis vraiment à bout et je songe sérieusement à trouver un programme alternatif.
Ce forum est pas mal ma dernière chance, est-ce que quelqu'un peut m'aider!!!

J'ai le meme problème... quelqu'un a t'il la solution????

Acrobat 9 Pro " An error occurred while sending mail"

Dear Gurus:
Free ice cream to the person with the answer that works.      I use Vista OS, 32 bit;    IE (Primary) and Mozilla;   Outlook E-mail (primary) and Windows Mail. The preceding has been the case for the last two years so "nothing has changed".    I used Adobe Acrobat 9 Pro for two years and designed a number of interactive forms and used the functionality as much as possible.   Overall a good experience with Pro 9
Case in point, I designed an interactive employment application that was regularly used, updated and re-released over a period of about two years without incident. It was set up to be completed online by employment applicants. Once completed, they would click to "e-mail the office" the completed application then close the document.    It was set up with the button to send a form, and more precisely to send the form as .FDF to the mailto: address#1; address #2.   Again it worked fine using either Mozilla or IE until last week.      As usual, I made some minor edits to the existing body fields and left the buttons alone sine there was no need to bother them.
I emailed the revised .PDF document to   "the web guy" who added it to the website- like all the times before.     I went online to "test it" as usual so I filled it out.   When I click the button to send form to office, the option comes up to select the email client.   I use Outlook so I selected "Desktop E-mail Application", click OK and then I immediately get the message "An error has occurred while sending mail".      In the past without fail, the Outlook would open after 1-3 seconds and attach the   .FDF file with the normal .FDF and data jargon. no problem...      Also, I am aware of extending features to Reader and the licensing issue, but I doubt that is an issue.....
So, before I posted here I tried a few things:
A- I tried opening the source .PDF application locally on my PC and filled it out. I clicked the button to "sent the file" to myself.    To be clear this was not posted on the website, but it did open Outlook, create the email, add the .FDF and sent it to me.       HHHMMMM so it works locally....
B- Next, I started fresh with a blank adobe document page and added two items: 1- a text field and a new email submit button I created to send the data via FDF.    I set it up, it worked fine when I tested it locally on the PC and created the .FDF file and the Outlook email and I sent it to myself.     Then I took this same little test file and added it to a different website I have access to, I re-published the site, ccessed the form and no dice......    I got the same message, " an error occurred while sending mail" when I clicked OK to use the Desktop Email Application.
C- I read other posts and Googled for about 6 hours yesterday and now I am missing clumps of hair.
So, it seems something "happened" that will not let the email be created from an existing form; or a NEW form that are available for use on a website; but BOTH work just fine if accessed on a local PC.
Please , and thank you..
Brian P.

Hi Bill,
Thank you for your follow up.       I'm not sure what you mean by, "did I do a comparison to the original".    If you're asking whether I'm sure the .PDF and the .FDF are the "same" documents, they are... however the problem is even if they were entirely different forms, my issue is once the submit form button is clicked, Outlook fails to initialize and attach the   .FDF file .
I mentioned how I tried to recreate the "error" by building a new form from scratch in order to eliminate all the possible variables of having a bug in the form that had been updated so many times before without incident.   Even with the new form having just one text field and one submit form button, it worked as needed when I used the .PDF file locally right from my PC by filling out the field and submitting the form's .FDF data to myself.      It opened the Outlookprogram, created the mail and attached the .FDF file.     I clicked "send" and away it goes from "me" to "me" and I was able to open the email, click the .FDF then browse to the .PDF source form so the files could extract into the   .PDF.    All normal and all Okay , like 100 times before using the WEB, but not now... .
Today, even that simple form with one field and one submit button encounters the same "An error has occurred while sending mail" message upon clicking on the web based submit button.     The option comes up to let me select the email server and when I click "OK" , the error notice comes up...    grrrrrrrrrrrrr
In short, when the form is used in a website environment, it doesn't want to create the outgoing email with the .FDF file attachment.      Normally, it worked like a peach.
?? I dunno
BP

Windows 8.1 Pro Activation Error Code: 0xC004C003

I bought a HP Desktop - 110-a04 last month and registered with HP but last week I realized that my Windows 8.1 Pro is not activated yet. When I tried to activate the Windows it gives me an error which is "The activation server determined the specified product key has been blocked, Error Code : 0xC004C003.
Secondly, I want to downgrade my OS to Windows 7. Where can I find the step by step procedure?
Would appreciate if someone can advise how to fix this?

Hello @SIKhan,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are looking to downgrade your operating system to Windows 7, and that your system indicates that your installed OS is not activated. I would be happy to assist you in this matter!
Since your computer only has supported software for Windows 8.1, I do not recommend downgrading to an older version of Windows. Alternatively, you can ensure your installed version of operating system is activated by following the steps in this documnent on Windows 8 Product Activation.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

HP Officejet Pro 8610 - Error Code: " 0xc19a0013" (missing or failed printhead)

I purchased the printer (HP Officejet Pro 8610 e-All-in-one printer) in January, 2015. The printer functioned properly - copy, fax, and scan, until two days ago. Now, it does not print at all. Received an error code: "0xc19a0013" (Missing or Failed Printhead). An expanded version of the error code reads: "The Printhead appears to be missing, not detected, or incorrectly installed. Error Code: 0xc19a0013. The printer uses a removable printhead, HP Ink Cartridges 950 (black) and 951(cmy). I have used HP Support Troubleshooting recommendations: all software and firmware for this printer is installed; the HP ink cartridges are not low or empty; removed the ink cartridges from the printhead and reinstalled them.
There are multible steps in the troubleshooting recommendation, but I stopped at removing the printhead. Because of my technical inexperience, and there were too many ceveats (beware, caution, proper reinstallation, and etc.) with removing the printhead that could cause greater problems. So, I stopped at removing and cleaning the printhead. Also, used the HP Printer Scan Doctor for assistance. The tool for cleaning the printhead doesn't work. What troubles me most with the 0xc19a0013 error code is its explanation: The printhead appears to be missing, not detected, or incorrectly installed. I can use all the help I can get to understand what is going on with the error code that I have received, and how to resolve the malfunctioning printer.
This question was solved.
View Solution.

Contact HP technical support at 800-474-6836 for more options.
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I am not a HP employee.

Adobe Acrobat 8 Pro Application Error Event ID 1000

Version: Adobe Acrobat 8 Pro (Updated)
Operating System: Windows XP (Sp2)
Launch Adobe Acrobat 8 Pro
Select File and open a PDF file
Popup appears: Reading Untagged Document
Then and error appears ... Adobe Acrobat 8.1 has encountered a problem and needs to close
Also receive same error when I select Edit\Preferences
Application Event log contains the following:
Application Error Event ID 1000
Faulting application acrobat.exe, version 8.1.0.137, faulting module admplugin.apl, version 3.16.128.32, fault address 0x000a7bf1.
Have uninstalled and reinstalled application...no change
Any help would be apprciated

No, I have not.
Had another laptop and used it.
Re-imaged laptop exhibiting the issue and moved on
Edward Bailey | Network Administrator | Pizza Inn, Inc
t. 469.384.5231 [email protected]

Acrobat 9 PRO Installation Error

Receive error message when I try to install Acrobat 9 Pro - once it reaches 99.96% of the installation, a Window's popup box opens with the following:
"Setup.exe has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Please provide solution. Thank you!

Thanks Bill for your response. My antivirus was not disabled. I will disable antivirus and try again. Best regards.

Acrobat XI Pro configuration error Error code 1.

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