Acrobat XI Pro installation failed

MacBook Pro 13" Retina
OSX 10.8.5
3 GHz Intel Core i7
8 GB 1600 MHz DDR3
Used Akamai NetSession Interface.
Downloaded from Adobe website. After download, clicked on installer, entered serial number, quickly went through installing until right at the end: "THE INSTALLATION FAILED: Installer encountered an error that caused installation to fail. Contact manufacturer." Part of the message cut-off abruptly.
Then, it appeared that the installation did occur but when I opened the software the interface didn't look "smooth." Then almost immediately software update stated Acrobat XI Pro 11.0.04 was available for download, but computer wouldn't allow it to be installed citing error on initial problem. I uninstalled XI Pro and tried to download again from Adobe website but the window instantly opened for Akamai and said download complete. The same problem occured when I tried to install again, with the same error message.

Thank you Anish.
The software now appears to be working for some reason, and even though Error 1301 appeared when trying to update to Acrobat 11.0.04, it shows that I am running 11.0.04. There is something going on in there but so far so good.
Date: Wed, 27 Nov 2013 22:38:11 -0800
From: [email protected]
To: <removed by admin>
Subject: Re: Acrobat XI Pro installation failed Acrobat XI Pro installation failed
    Re: Acrobat XI Pro installation failed
    created by Anish Kumar in Acrobat Installation & Update Issues - View the full discussion
Following links may be helpful for you:
http://helpx.adobe.com/x-productkb/policy-pricing/akamai-download-mana ger-faq.html
http://helpx.adobe.com/creative-suite/kb/cant-download-store-purchase. html
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5882076#5882076
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Acrobat X Pro - Installation Failing

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=== Logging started: 5/4/2012 14:35:38 ===
Action start 14:35:38: INSTALL.
Action start 14:35:38: SystemFolder.21022.08.Microsoft_VC90_MFC_x86.RTM.17F6CCF1_663E_333F_9941_1249FE946C34.
Action ended 14:35:38: SystemFolder.21022.08.Microsoft_VC90_MFC_x86.RTM.17F6CCF1_663E_333F_9941_1249FE946C34. Return value 1.
Action start 14:35:38: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54.
Action ended 14:35:38: SystemFolder.21022.08.Microsoft_VC90_CRT_x86.RTM.0138F525_6C8A_333F_A105_14AE030B9A54. Return value 1.
Action start 14:35:38: SystemFolder.21022.08.Microsoft_VC90_ATL_x86.RTM.CEC8F2E3_AC9A_357C_BFCB_BFAC37C4AC50.
Action ended 14:35:38: SystemFolder.21022.08.Microsoft_VC90_ATL_x86.RTM.CEC8F2E3_AC9A_357C_BFCB_BFAC37C4AC50. Return value 1.
Action start 14:35:38: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
Action ended 14:35:38: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
Action start 14:35:38: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
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Action start 14:35:38: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
Action ended 14:35:38: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E. Return value 1.
Action start 14:35:38: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
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Action start 14:35:38: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
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Action start 14:35:38: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
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1: Getting ISSetupFile table view
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Action start 14:35:38: SetALLUSERS.
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Action start 14:35:38: SetBrandName.
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Action start 14:35:38: CheckForPendingOperation.
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Action start 14:35:38: LaunchConditions.
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Action start 14:35:38: FindRelatedProducts.
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Action start 14:35:38: SetBlockingProduct.
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Action start 14:35:38: SetPrinterNotInstalled.
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Action start 14:35:38: SetLotusNotesInstalled.
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Action start 14:35:38: CheckServices.
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Action start 14:35:38: FileTypesOwnerInit.
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Action start 14:35:38: SetupPluginsProperties.
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Action start 14:35:38: IsInstallElevated.
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Action start 14:35:38: WindowsFolder.21022.08.Microsoft_VC90_ATL_x86.RTM.CEC8F2E3_AC9A_357C_BFCB_BFAC37C4AC50.
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Action ended 14:35:38: WindowsFolder.21022.08.policy_9_0_Microsoft_VC90_CRT_x86.RTM.52105B6B_A3EF_3A90_882A_947B 287C203A. Return value 1.
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Action start 14:35:38: CostInitialize.
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Action ended 14:35:38: ResolveSource. Return value 1.
Action start 14:35:38: SetSourceDirCustom.
Action ended 14:35:38: SetSourceDirCustom. Return value 1.
Action start 14:35:38: ProcessAbcpy.
Action ended 14:35:39: ProcessAbcpy. Return value 1.
Action start 14:35:39: CA_SetTryoutSerial.
EmiOrientation: VsnSetSerial(): set TRY_SERIALNUMBER
EmiOrientation: VsnSetSerial(): set INSTALL_MODE = Retail
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Action start 14:35:39: CA_UIV.
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Action start 14:35:39: OOBELibUpgradeSniffingBackup.
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Action ended 14:35:39: OOBELibUpgradeSniffingBackup. Return value 1.
Action start 14:35:39: CA_QV.
MSI (s) (58:2C) [14:35:39:229]: Product: Adobe Acrobat X Pro - English, Français, Deutsch -- xxxx-xxxx-xxxx-xxxx-xxxx-xxxx error.
xxxx-xxxx-xxxx-xxxx-xxxx-xxxx error.
Action ended 14:35:39: CA_QV. Return value 3.
Action ended 14:35:39: INSTALL. Return value 3.
MSI (s) (58:2C) [14:35:39:229]: Product: Adobe Acrobat X Pro - English, Français, Deutsch -- Installation operation failed.
MSI (s) (58:2C) [14:35:39:229]: Windows Installer installed the product. Product Name: Adobe Acrobat X Pro - English, Français, Deutsch. Product Version: 10.0.0. Product Language: 1033. Installation success or error status: 1603.
=== Logging stopped: 5/4/2012 14:35:39 ===

Hi Davdddd,
We are sorry for the inconvenience caused to you.
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(69992)

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emilypebbily wrote:
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