Acrobat XI Pro not launching in win7x64

I've installed Acrobat XI Pro via the Creative Cloud App Installer, it has a green check and says Up to date. When i try to run the program, an error dialouge pops up immediately:
[Window Title]
E:\Program Files\adobe\Acrobat 11.0\Acrobat\Acrobat.exe
[Content]
The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
[OK]
In creative cloud app preferences I've set the install location to the E: drive (though somehow creative cloud still manages to install over 10 gigs of file on my SSD C: drive)
I've uninstalled/reinstalled, ran the adobe wiper tool, all no luck. Any ideas?

Hi dvayanos,
Please try the solution 2 and 3 in the KB Doc : http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Regards,
Rave

Similar Messages

  • When I print to PDF using Acrobat 11 Pro from any application the acrobat Reader does not launch automatically. Associations are correct. Thx for your help,  Bruce

    When I print to PDF using Acrobat 11 Pro from any application the acrobat Reader does not launch automatically. Associations are correct. Happens from Chrome, IE, Word, Excel, Powerpoint. Previously had deskPDF installed but uninstalled correctly. Can't find a preference setting for the auto launch. Thx for your help,  Bruce

    A simple way is to flatten the form fields, which converts the field appearances to regular page contents. You can do this with JavaScript or PDF Optimizer (Advanced > PDF Optimizer > Discard Objects > Flatten form fields). A very nice script that adds a custom menu item can be found here: http://www.uvsar.com/projects/acrobat/flattener/

  • I just migrated everything from an old Mac to a new one, but now Acrobat Professional will not launch. I get an error message: "Adobe Acrobat 8 Professional cannot be launched at this time......"

    I just migrated everything from an old Mac to a new one, but now Acrobat Professional will not launch. I get an error message: "Adobe Acrobat 8 Professional cannot be launched at this time......"

    I used "Migration Assistant" to send everything from my old mac to my new which included my copy of Adobe Acrobat 8 Professional. I tried downloading an update but when it asked me to find the version of acrobat to replace it was grayed out and I was unable to select it. My OS is 10.9.4

  • Acrobat X Pro not working, tryed to re-install and does not recognize Serial Number?

    Acrobat X Pro not working, Serial Number not recognized?

    Hi lv123321,
    Do you have Acrobat only License no or is it a part of suite. If Acrobat X pro is a part of suite then you need to use the suite setup to install Acrobat.
    Also if possible could you please private message me the serial no so I can try decoding it.
    Regards,
    Abhijit

  • Since windows has been update acrobat x pro not working, what to do?

    since windows has been update acrobat x pro not working, what to do?

    acrobat x pro cs6, windows 7, there are no text massage
    i did tried to uninstalling and reinstalling acrobat, but the problem comes
    back
    the issue is:
    i can close to pdf file at working on indesign, but when i want to open the
    file the acrobat wont respond, it just not open at all.
    2014-02-19 16:23 GMT+02:00 Rave <[email protected]>:
        Re: since windows has been update acrobat x pro not working, what to
    do?  created by Rave <http://forums.adobe.com/people/Rave> in *Acrobat
    Installation & Update Issues* - View the full discussion<http://forums.adobe.com/message/6135679#6135679

  • Download Acrobat X Pro NOT Acrobat XI Pro

    I own the creative suite which includes Acrobat X Pro. I need to download only Acrobat X Pro, not the whole 15gb creative suite, but I can only find a link to download Acrobat XI Pro, which I do not have a serial for.
    The fact that I have to spend an hour searching to download a product I purchased is absurd.

    Direct Download Links for Adobe Software
    Mylenium

  • Acrobat X Pro not opening - Part II

    I previously posted on this topic on April 19 and 20 (see http://forums.adobe.com/message/5253051#5253051), but surprisingly, received no responses. I am now reposting because the problem continues and I have been unable to find a satisfactory solution. I hope this post will catch the attention of someone knowledgeable with Acrobat X.
    Every few weeks, Acrobat X Pro stops opening. I cannot open Acrobat through the Start menu and double-clicking on PDFs does nothing. When Acrobat is working properly, double-clicking a pdf causes it to open in Acrobat. Today is at least the third time I have had this problem. In the past, restarting my computer or repairing the Acrobat installation did not help. The only solution I found was uninstalling and then reinstalling Acrobat X, which usually costs me at least 20 minutes each time I have this problem.
    About an hour ago, I was viewing a pdf in Acrobat when suddenly Acrobat shut down and would not reopen. The only possible trigger I can think of was a Windows automatic update that I installed about 7 hours earler. It was a critical, recommended update. It may have had some relationship, but I suspect the problem is instead some unresolved bug in Acrobat X.
    Is anyone aware of this problem and is there a permanent solution?

    This is part of a CS6 install. I guess if on Oct. 24 (30 days from Sept. 24) Acrobat is not launching, I will know that the problem is linked to the article you cited.
    By the way, the above link misdirects. The correct link is: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html.

  • Acrobat X Pro not opening

    Since this morning, Acrobat X Pro is not opening. Whether I click on a pdf or start the program from the Start menu, it does not launch. The arrow turns into an hourglass for a second and then reverts to an arrow and nothing happens. I am not sure what happened.
    Is there a solution other than having to uninstall and then reinstall all of Creative Suite 6?

    I continue to have this problem: Every few weeks, Acrobat X Pro stops opening.
    I cannot open Acrobat through the Start menu and double-clicking on PDFs does nothing. When Acrobat is working properly, double-clicking a pdf causes it to open in Acrobat. Today is at least the third time I have had this problem. In the past, restarting my computer or repairing the Acrobat installation did not help. The only solution I found was uninstalling and then reinstalling Acrobat X, which usually costs me at least 20 minutes each time I have this problem.
    About an hour ago, I was viewing a pdf in Acrobat when suddenly Acrobat shut down and would not reopen. The only possible trigger I can think of was a Windows automatic update that I installed about 7 hours earler. It was a critical, recommended update. It may have had some relationship, but I suspect the problem is instead some unresolved bug in Acrobat X.
    Is anyone aware of this problem and is there a permanent solution?

  • Acrobat 8 will not launch

    I have a new Dell running XP after launching I get an error:
    "Adobe Acrobat Pro cannot be launched at this time. You must launch at least one other suite component(such as Adobe Photoshop) before launching Acrobat 8 pro."
    Even if Photoshop is open I still get this error. I click ok and the program closes.
    This is very irritating.

    There is a good chance that you have previously installed a trial version and when you launch Acrobat it still thinks it is a trial. Uninstall Acrobat from add/remove programs (if it is a seperate entry then you definitely have installed Acrobat as a stand alone and not as part of the Suite) and then reinstall only Acrobat from the first disc of whatever version of the Suite you have.

  • Acrobat X Pro not installing

    I downloaded the entire Adobe Master Suite Collection but Acrobat X Pro is the only program that isn't installing.  I run the installer and the installation bar goes to completion, the installation says it has completed successfully, but it is not.  I'm running Mountain Lion on a Macbook Pro. 

    Hi LJDrago#8,
    Are you able to see Acrobat as a listed program in your Applications?
    If Yes, then what error do you get while trying to launch it.
    If No, try installing it in the Root User Account of Mac
    Please refer : http://support.apple.com/kb/ht1528

  • Acrobat 8 Pro not compatible with Win 7 Pro 64

    When I changed from Win XP Pro to Win 7 Pro I could not transfer Acrobat 8 Pro. Adobe Support just informed me that Acrobat 8 Pro was not designed for Win 7 and that's it. This was pretty frustrating and gave me the opportunity to search the market. I am going to switch to PDF Suite that is coequal to Acrobat but hundreds of times favorable in price!

    Support gave you the correct answer. The new underpinnings of Windows 7 makes it impossible for Acrobat 8 to function properly. It should not surprise you that new OSs require new software. Acrobat 9 is very nice software, you can get an special upgrade price from 8 to 9. Acrobat 10 is likely to be available real soon now. There are many programs available to create pdfs. Office can do so natively. If that is all you need then Acrobat may not be for you. However, for some there is nothing quite like Acrobat.

  • Acrobat XI Pro not listed under applications after installation

    Mac OS: 10.9.1
    Processor: Intel Core i7 2.3GHz
    After installed Acrobat XI Pro, it is displayed in the Creative Cloud Desktop as "Up to date"
    But not listed under "Applications" folder.
    Could not find Acrobat XI Pro anywhere in the computer.
    When you choose "Open with" option for pdf file, not displays Acrobat XI Pro.
    Instead it displays the older version Acrobat Pro 9.
    Someone please help to fix this.

    So, I completed all the steps with no luck. Uninstalled CC and all its components, ran the cleaner, etc. When I reinstalled a fresh version of the Creative Cloud Desktop App, it showed as if Acrobat XI Pro is already installed - see attached screen shot. Any other suggestions?

  • Adobe Acrobat XI Pro not working (at all) following update

    I have been have issues with my Adobe Acrobat XI Pro for a few weeks now.  It stopped allowing me to view, create and print pdfs a few weeks ago.  As I teach part time online at a university- I commonly use pdf's to provide information to my students.  I also use pdf's to transfer data back and for from my work computer - for my full time job - to my home computer and back again.  Not having this availability is really hindering my work.
    My computer runs on Windows 7 with a 64 bit operating system.  Up until a few weeks ago I had no problems.  I'm thinking an update may have gone through that caused the issues.
    In order to reload my full program I had to completely reformat one of my drives which I had remnants of an old adobe version on it- unfortunately, I did not realize that outlook was still pointing to this drive so I lost a lot of data in the long run- needless to say this adobe issue is has been more than just a nuisance to me.
    Once the drive was clean- I was able to reload my software for Adobe XI Pro. It worked perfectly after I loaded it.  At least I was able to breath a sigh of relief.  The next day (yesterday) I was informed that some security updates were needed on the program- considering the age of my disks- It seemed plausible and I received the updates.  This evening, as I was setting up my course for winter semester- I tried to open a pdf- and low and behold- I am back where I was- I can't do anything again.  What is going on here?  I need this program to work- yesterday!  Actually I needed it weeks ago when I started realizing I had issues.
    There has to be a fix out there for this problem- and I can't be the only one with this problem.  I would appreciate any suggestions that anyone has!
    Thank you!

    Bill-
    Thanks for the suggestion- but unfortunately this doesn't work- the reason being is that "Repair" is not option.
    I took a snapshot and attached it of what is available for me when I click on Adobe and as you can see- Repair is not an option.
    I'm getting to the point of frustration- I will probably uninstall adobe again and refuse to get any updates for it.  I honestly do not know what else to do.
    Without adobe I can't post assignments for my college students to my website.  Winter term starts tomorrow and I am very much behind schedule because of this problem.
    I can't be the only person having this issue.
    Again- I do appreciate the suggestion.  Wish it would have worked.

  • Adobe Acrobat X Pro not printing correctly

    Having issues with printing through Adobe Acrobat X Pro. For some reason, sometimes when i am printing pdfs, they will come out looking different from what is on screen. It looks as though it is compressing the pdf to a smaller size, although the images and fonts are the same size. It's basically changing the spacing on the paper. One of the documents is a fill in form for customers so it looks very strange that all the lines are spaced differently when the document is set up properly. The other weird thing is that it doesn't do it every time. It's hit or miss. Printing from the same HP LaserJet Pro 500 and haven't touched a single setting on the printer or in Acrobat. Any ideas?

    I don't think it's page scaling. Here's the settings below. It's not scaling it down proportionally. The document has about 1.5 inches of space at the bottom
    and when printed sometimes there is 3 inches of space and it isn't all of the line spacing that is decreased, only some of them. That's the strage part. It doesn'ty alter the size of the whole document, just random parts of it. I will probably switch the auto portrait/landscape option, but that shouldn't affect this.

  • CS4 - Acrobat 9 Pro not working on Win 8.1

    Hello
    We have severe problems installing Acrobat 9 Pro from the CS4 Suite. Setup always cancels the installation (see Re: Error 1603 when installing CS4 on Windows 8.1).
    However, we downloaded and successfully installed a standalone version of Adobe Acrobat 9 Pro. But the CS4 serial does not work on the standalone version.
    Can you send us a serial number that works? We can provide you with the CS4 serial for verification. Please send us an address to send it to you privately.
    Thanks a lot!
    Simon Sunke

    Go to your Control Panel, find the Windows Firewall, after you open that, you need to click on Advanced settings. Click on Inbound Rules, scroll down until you see Java, it maybe listed several times. Right click on the ones that are blocked and select Properties.
    On the General tab, you will see a section called Action, you will need to tick the Allow the connection. Apply and then OK, do that for all blocked Java entries.
    EDIT: Sorry I missed where you said that it wasn't showing up. Are you looking in the "Inbound Rules"? If so, did you install the 32bit version? Even on a 64bit OS, you should have the 32bit installed. You can also always add the Java entry into
    the firewall setting. I will type out how to do that if you need.
    I tried to upload an image for you, but the site won't let me.
    Now if Java was the only thing not connecting, then you should be good to go, if you still have an issue with Java, then follow the steps again, but this time, you will need to open the Advanced tab and under the Profiles section, check the private box,
    apply and OK.

Maybe you are looking for