Acrobat XI Pro "Out of Memory" error after Office 2010 install

Good Afternoon,
We recently pushed Office 2010 to our users and are now getting reports of previous installs of Adobe Acrobat XI Pro no longer working but throwing "Out of Memory" errors.
We are in a Windows XP environment. All machines are HP 8440p/6930p/6910 with the same Service pack level (3) and all up to date on security patches.
All machines are running Office 2010 SP1.
All machines have 2GB or 4GB of RAM (Only 3.25GB recognized as we are a 32bit OS environment).
All machines have adequate free space (ranging from 50gb to 200gb of free space).
All machines are set to 4096mb initial page file size with 8192mb maximum page file size.
All machines with Acrobat XI Pro *DO NOT* have Reader XI installed alongside. If Reader is installed, it is Reader 10.1 or higher.
The following troubleshooting steps have been taken:
Verify page file size (4096mb - 8192mb).
Deleted local user and Windows temp files (%temp% and c:\WINDOWS\Temp both emptied).
Repair on Adobe Acrobat XI Pro install. No change.
Uninstall Acrobat Pro XI, reboot, re-install. No change.
Uninstall Acrobat Pro XI Pro along with *ALL* other Adobe applications presently installed (Flash Player, Air), delete all Adobe folders and files found in a full search of the C drive, delete all orphaned Registry entries for all Adobe products, re-empty all temp folders, reboot.
Re-install Adobe Acrobat XI Pro. No change.
Disable enhanced security in Acrobat XI Pro. No change.
Renamed Acrobat XI's plug_ins folder to plug_ins.old.
You *can* get Acrobat to open once this is done but when you attempt to edit a file or enter data into a form, you get the message, "The "Updater" plug-in has been removed. Please re-install Acrobat to continue viewing the current file."
A repair on the Office 2010 install and re-installing Office 2010 also had no effect.
At this point, short of re-imaging the machines (which is *not* an option), we are stumped.
We have not yet tried rolling back a user to Office 2007 as the upgrade initiative is enterprise-wide and rolling back would not be considered a solution.
Anyone have any ideas beyond what has been tried so far?

As mentioned, the TEMP folder is typically the problem. MS limits the size of this folder and you have 2 choices: 1. empty it or 2. increase the size limit. I am not positive this is the issue, but it does crop up at times. It does not matter how big your harddrive is, it is a matter of the amount of space that MS has allocated for virtual memory. I am surprised that there is an issue with 64GB of RAM, but MS is real good at letting you know you can't have it all for use because you might want to open up something else. That is why a lot of big packages turn off some of the limits of Windows or use Linux.

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    Chris

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    From:
    Sent: Wednesday, February 09, 2011 9:12 AM
    To:
    Cc:
    Subject: RE: Case 181995624; Unable to open PDF
    Hi Phil,
    We do not have this information or estimate time by our Engineering team yet.
    Regards,
    Neeraj
    From:
    Sent: Monday, February 07, 2011 8:19 PM
    To:
    Cc:
    Subject: RE: Case 181995624; Unable to open PDF
    Next major release as in the next patch for Acrobat X, or as in Acrobat 11?
    From:
    Sent: Saturday, February 05, 2011 4:31 AM
    To:
    Cc:
    Subject: Case 181995624; Unable to open PDF
    Hi Phil,
    You can get back to us with the Bug Number provided you earlier based on which we will give you the update by our Engineering team. However, the update for now is that it is decided to fix in our next major release.
    Regards,
    Neeraj
    From:
    Sent: Thursday, February 03, 2011 1:33 AM
    To:
    Subject: RE: Case 181995624; Unable to open PDF
    Can you send me a link to where I can find information on the bug?
    From:
    Sent: Tuesday, February 01, 2011 10:14 AM
    To:
    Cc:
    Subject: Case 181995624; Unable to open PDF
    Hi Phil,
    Hope you are doing well.
    I have researched on your issue and found that it is a BUG with Acrobat X. I have logged it on your behalf so that our Engineering team can have a look on that. Please find the Bug Number #2800823 for any update on this in future. I am closing this case on your behalf.
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    From:
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    To:
    Cc:
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    Any updates on this case?
    From:
    Sent: Friday, January 14, 2011 2:03 PM
    To:
    Cc:
    Subject: RE: Case 181995624; Unable to open PDF
    The EFI Fiery E-7000 Controller version is 1.2.0 and it handles the scanning and printing functionality of our Lanier LD160c copier.  I have attached two sample files.  One is a 1 page scan from our copier.  The other is a combined pdf that I just created in Acrobat 9.  The first two pages of the combined pdf consists of a webpage that I printed using Acrobat 9 and then the scan from the copier is on the 3rd page.  In Acrobat X, once you get to the 3rd page you will receive the Out of Memory error.  It will open in previous versions of Acrobat just fine though.
    From:
    Sent: Friday, January 14, 2011 11:52 AM
    To:
    Cc:
    Subject: Case 181995624; Unable to open PDF
    Hi Phil,
    Thanks for the information.
    I have the PDF file provided by you and able to reproduce the behavior. I tried to call you at 214-303-1500 but got voice mail.
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    From:
    Sent: Thursday, January 13, 2011 6:57 AM
    To:
    Cc:
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    It is a walk up copier and we scan to email.  The EFI Fiery controller E7000 handles pdf conversion for the copier, but yes it has the latest firmware.  The bottom line is that we have 3 or 4 years worth of pdfs created from that copier rendered useless by Acrobat X.  They open fine in previous versions of Acrobat.  Did you get the test pdf file when this case was created?
    -- Sent from my Palm Pre
    On Jan 12, 2011 6:12 PM, Acrobat Support <[email protected]> wrote:
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    Thank you for choosing Adobe Support we have got your concern, we see that you are facing an issue with opening PDF files in Acrobat X, created from Lanier (Ricoh) LD160c copier. A technical support case 181995624 has been created for your reference. In order to assist you further. We would like to have the following information.
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    ·         What is the exact scanning workflow ?
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    Acrobat Support

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    C:\data\projects\bea\integration\wlitest\JXDDSchema\unece_rec20-misc_1.0.0.0
    _full-doc.xsd
    Loading schema file
    C:\data\projects\bea\integration\wlitest\JXDDSchema\ncic_2000-state-country_
    1.0.0.0_full-doc.xsd
    Loading schema file
    C:\data\projects\bea\integration\wlitest\JXDDSchema\iso_4217_1.0.0.0_full-do
    c.xsd
    Loading schema file
    C:\data\projects\bea\integration\wlitest\JXDDSchema\fips_10-4_1.0.0.0_full-d
    oc.xsd
    Loading schema file
    C:\data\projects\bea\integration\wlitest\JXDDSchema\ansi_d20_1.0.0.0_full-do
    c.xsd
    Loading schema file
    C:\data\projects\bea\integration\wlitest\JXDDSchema\iso_639-2b_1.0.0.0_full-
    doc.xsd
    Loading schema file
    C:\data\projects\bea\integration\wlitest\JXDDSchema\fips_5-2_1.0.0.0_full-do
    c.xsd
    Loading schema file
    C:\data\projects\bea\integration\wlitest\JXDDSchema\ncic_2000-vehicle_1.0.0.
    0_full-doc.xsd
    Loading schema file
    C:\data\projects\bea\integration\wlitest\JXDDSchema\dod_exec-12958_1.0.0.0_f
    ull-doc.xsd
    Loading schema file
    C:\data\projects\bea\integration\wlitest\JXDDSchema\ncic_2000-personal-descr
    iptors_1.0.0.0_full-doc.xsd
    Loading schema file
    C:\data\projects\bea\integration\wlitest\JXDDSchema\usps_states_1.0.0.0_full
    -doc.xsd
    Time to build schema type system: 6.75 seconds
    The system is out of resources.
    Consult the following stack trace for details.
    java.lang.OutOfMemoryError
    BUILD FAILED
    BUILD FAILED

    hi Kevin
    Thanks I'll take a look there.
    I think it's a good move to make XMLBeans open source.
    (I've been using Castor for the same purpose for the last two years).
    I was mainly focussed on XMLBeans as they are used in WLW context and my
    testing suggested that I would probably want to know more about the ANT
    build/tasks etc. (Just to be able to deal with unexpected issues)
    It's not urgent - I'm just doing a personal eval to come up to speed with
    WLS 8.1 platform.
    thanks
    Jim Nicolson
    "Kevin Krouse" <[email protected]> wrote in message
    news:[email protected]..
    Sorry, the first URL should have been:
    http://cvs.apache.org/viewcvs.cgi/*checkout*/xml-xmlbeans/v1/xkit/anttask.html?rev=1.2
    >
    --k
    On Tue, 30 Sep 2003 22:35:58 -0700, Kevin Krouse wrote:
    Hi Jim,
    Well, the XMLBean docs are in a process of moving into the Apache
    XMLBeans
    project (http://xml.apache.org/xmlbeans), so I can point you to where
    they
    are in the cvs repository. You can also look at the source if you'dlike!
    >>
    Here's an html doc for the xmlbean task:
    http://cvs.apache.org/viewcvs.cgi/*checkout*/xml-xmlbeans/v1/xkit/anttask.html?rev=1.2http://cvs.apache.org/viewcvs.cgi/*checkout*/xml-xmlbeans/v1/xkit/anttask.html?rev=1.2
    >>
    Here's the code for the xmlbean task:
    http://cvs.apache.org/viewcvs.cgi/xml-xmlbeans/v1/src/xmlcomp/org/apache/xmlbeans/impl/tool/XMLBean.java?rev=HEAD&content-type=text/vnd.viewcvs-markup
    >>
    >>
    As to your second question about WLW becoming unresponsive, after the
    Schemas.jar is built, the source for the entire project is re-scanned
    which could take several minutes. The performance impact of rescanning
    the project is improved in SP2 and will be addressed even more in future
    releases. Stay tuned.
    --k

  • Out of memory error on Final Cut Express

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    Thanks-
    Adam

    Thanks for the comments however I currently have a project that I am trying to get done and these comments don't help right now. Anyone have any advice to speed up the process?
    I just need to render the audio faster without having to reboot all the time. Any other FCE project works fine when rendering audio, it's just the import from iMovie that for some reason soaks up my memory and causes me to have to reboot to get it back.
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  • Uploading large files from applet to servlet throws out of memory error

    I have a java applet that needs to upload files from a client machine
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    import java.net.*;
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    os.close();
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    finally
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    Server side code:
    import java.io.*;
    import javax.servlet.*;
    import javax.servlet.http.*;
    import java.util.*;
    import java.net.*;
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    // from client side.
    public class FtpServerServlet extends HttpServlet
    String ftpDir = "D:\\pub\\FTP\\";
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    int status = HttpServletResponse.SC_OK;
    System.out.println("fileName from client: " + fileName);
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    if (fileName == null)
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    status = HttpServletResponse.SC_INTERNAL_SERVER_ERROR;
    else
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    File uploadedFile = new File(fileName);
    // check if file already exists - and overwrite if necessary.
    if (uploadedFile.exists())
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    uploadedFile.delete();
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    created.
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    status = HttpServletResponse.SC_INTERNAL_SERVER_ERROR;
    else
    // get the necessary streams for file creation.
    FileOutputStream fos = new FileOutputStream(uploadedFile);
    InputStream is = req.getInputStream();
    try
    // create a buffer. 4K!
    byte[] buffer = new byte[4096];
    // read from input stream and write to file stream.
    int byteCnt = 0;
    while (true)
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    if (bytes < 0) break;
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    // System.out.println(buffer);
    fos.write(buffer, 0, bytes);
    // flush the stream.
    fos.flush();
    } // end of try block.
    finally
    is.close();
    fos.close();
    // set last mod date for this file.
    uploadedFile.setLastModified((new
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    } // end of finally block.
    } // end - the new file may be created on server.
    } // end - we have a valid filename.
    // set response headers.
    resp.setContentType("text/plain");
    resp.setStatus(status);
    if (status != HttpServletResponse.SC_OK)
    getServletContext().log("ERROR: " + message);
    // get output stream.
    PrintWriter out = resp.getWriter();
    out.println(message);
    } // end of doPost().
    } // end of class FtpServerServlet

    OK - the problem you describe is definitely what's giving you grief.
    The workaround is to use a socket connection and send your own request headers, with the content length filled in. You may have to multi-part mime encode the stream on its way out as well (I'm not about that...).
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    http://porsche.cis.udel.edu:8080/cis479/lectures/slides-04/slide-02.html
    on your server to get a feel for the format that the request headers need to take.
    - Kevin
    I get the out of Memory Error on the client side. I
    was told that this might be a bug in the URLConnection
    class implementation that basically it wont know the
    content length until all the data has been written to
    the output stream, so it uses an in memory buffer to
    store the data which basically causes memory issues..
    do you think there might be a workaround of any kind..
    or maybe a way that the buffer might be flushed after
    a certain size of file has been uploaded.. ?? do you
    have any ideas?

  • Large Pdf using XML XSL - Out of Memory Error

    Hi Friends.
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    RM
    Code:
    import java.io.*;
    import javax.servlet.*;
    import javax.servlet.http.*;
    import org.xml.sax.InputSource;
    import org.xml.sax.XMLReader;
    import org.apache.fop.apps.Driver;
    import org.apache.fop.apps.Version;
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    if (parserClassName == null) {
    parserClassName = "org.apache.xerces.parsers.SAXParser";
    try {
    return (XMLReader) Class.forName(
    parserClassName).newInstance();
    } catch (Exception e) {
    throw new ServletException(e);

    Hi,
    I did try that initially. After executing the command I get this message.
    C:\>java -Xms128M -Xmx256M
    Usage: java [-options] class [args...]
    (to execute a class)
    or java -jar [-options] jarfile [args...]
    (to execute a jar file)
    where options include:
    -cp -classpath <directories and zip/jar files separated by ;>
    set search path for application classes and resources
    -D<name>=<value>
    set a system property
    -verbose[:class|gc|jni]
    enable verbose output
    -version print product version and exit
    -showversion print product version and continue
    -? -help print this help message
    -X print help on non-standard options
    Thanks for your help.
    RM

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