Acrobat XI pro stops working

Hi,
I am a paying user of Acrobat XI Pro. It stopped working a few days ago though.
By stopped working I mean everything: when I open na archive, it stops working. When I try to create a new pdf, it stops working. When I try to merge a new pdf, it stops working.
I tried to fix the problem, by clicking in "help" and then in "fix the installation" (translation to english may be incorrect, since I don't use the english version, sorry about that), and it worked for a few files, but the problem returned later.
I tried to unistall the Acrobat, to reinstall it, but it just made my computer to stop entirely. It doesn't uninstall.
Any help?

That means you should be running 11.0.09. If you can open Acrobat, use Help>Repair. With the uninstall issue, you may need to run http://labs.adobe.com/downloads/acrobatcleaner.html before rebooting and installing. Also, log in as the administrator and disable anti-virus.

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In His Service,
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"Bill@VT" <[email protected]> said:
XI Pro stopped working and won't start created by ( https://forums.adobe.com/people/Bill%40VT ) in Acrobat Installation & Update Issues - ( https://forums.adobe.com/message/7258179#7258179 )
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If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7258179#7258179 and clicking ‘Correct’ below the answer
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