Acrobat XI Pro successfully installed, but it failed in converting word files into PDF, why?

I just installed Adobe XI Pro through the download assistant, it looks the installation went well, but when I tried to convert word files into PDF (tried many times), it failed. Anyone has the same problems, any solutions?

Please reply with more information - what your operating system is, do you have Office installed, and what exactly is happening. Is there an error message, does the application crash, and from where are you starting the conversion (using Word and PDFMaker, using Acrobat's Create button, or batch processing).

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Acrobat XI Pro successfully installed, but it failed in converting word files into PDF, why?

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