Acrobat XI Pro Volume License and Drive Reformat

I am reinstalling windows 7 and want to make sure that I do not lose my authorization to run Acrobat XI Pro on volume license. What do I need to do to insure I can reinstall Acrobat and retain my license?

Hi rapidray511,
Welcome to the Community!
Acrobat doesn't have Deactivate button under Help menu, please see the link in order to deactivate the product: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html. Check out the section which talks about Deactivation problems if you can't find Deactivate button under Help.
Thanks!
Ankit

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Acrobat 9 Pro - Volume License

Need the Medial for these two products:
Adobe Acrobat 9 Pro - Volume License
I have the key for both. All is legal, however, for some crazy reason Adobe does not allow download of previous versions of its products.
I need a link to download or a copy of ISO if anyone has it.
Thank you,
Please send response to [email protected]

Have I contacted Adobe Customer Service and not made available to me at LWS. I own volume license, but I'm not .ISO or DVD for installation.

Acrobat 9 Pro and Acrobat 10 Standard Volume License

Need the Medial for these two products:
Adobe Acrobat 9 Pro - Volume License
Adobe Acrobat 10 Standard - Volume license
I have the key for both. All is legal, however, for some crazy reason Adobe does not allow download of previous versions of its products.
I need a link to download or a copy of ISO if anyone has it.
Willing to pay for DVD cost and shipping if needed.
Thank you,
Please send response to [emaill adress removed by host]

Hi Sharon,
You can download Acrobat 9 Professional and Acrobat X Standard from the following links.
Please follow the steps as mentioned below as the download links would only work fom the page specified.
The workflow is :
1. Login to www.adobe.com with your adobe id and password
2. Navigate to the page : https://www.adobe.com/cfusion/tdrc/index.cfm?product=contribute&loc=en _us
3. Copy and paste the links one at a time on the address bar and hit enter :
Adobe Acrobat 9 Pro English Windows
http://trials2.adobe.com/Applications/Acrobat/APEX/9/APEX9_Win_WEB_WWEFG.7z
http://trials2.adobe.com/Applications/Acrobat/APEX/9/APEX9_Win_WEB_WWEFG.exe
For Adobe Acrobat X Pro English Windows
http://trials3.adobe.com/AdobeProducts/APRO/10/win32/AcrobatPro_10_Web_WWEFD.7z
http://trials3.adobe.com/AdobeProducts/APRO/10/win32/AcrobatPro_10_Web_WWEFD.exe
4. Save the files.
5. After both the files have been saved, run the .exe file.
Note : If you enter your serial key for Acrobat X Standard into the product download for Acrobat X Pro above, you should get the Standard version and (subset) features.
Please revert in case of any issues.
Regards,
Ravi

Windows 8 pro is volume licensed and i cannot update to window 8.1

A month back, i bought a laptop from lenevo which has a window 8 pro (volume licensed) version. Now i am not able to update to windows 8.1 through the windows store. I use this laptop for my home use and i dont know how to update the OS now. Pls suggest
on what can be done.I cannot go back to Lenevo store because i have moved out of that state(area).

Hi,
Windows 8 Pro, if installed by an organization or a program that uses Volume Licensing, talk to your system admin, or the administrator of the program that was used to install Windows 8:
http://windows.microsoft.com/EN-US/windows-8/why-can-t-find-update-store
Regards
v-yamliu

Windows 8.1 With Bing or Windows 8.1 Core To Pro Volume License?

If we buy laptops with Windows 8.1 With Bing or 8.1 Core, what is the path to get Windows 8.1 Pro volume licensing so we can join them to domains and create a common MDT deployment image?
Do we buy a Pro Pack license for each system and then use the Pro Pack upgrade to 8.1 Pro upgrade license for eligibility to purchase 8.1 Professional volume licensing or is there an easier path?

I'm going to try to restate the main parts of the question more clearly.
We are buying some laptops where the vendor does not offer a configuration choice of Windows 8.1 Pro. Normally, we order laptops with Windows Professional preinstalled, but, for these specific models, since they are consumer-oriented laptops, you cannot
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We will be using our own custom image of 8.1 Pro when we deploy the laptops to users.
Since Windows 8.1 With Bing and Windows 8.1 Core in general is not an eligible OS for purchasing volume licensed 8.1 Pro, we need to, somehow, get these systems licensed for 8.1 Pro before we can buy 8.1 Pro VL.
How can we do this? Do we buy 8.1 Pro Packs ($99 each)? Do we have to buy the full retail edition of 8.1 Pro for each laptop ($199 each) and use these for VL upgrade eligibility? Can we purchase the 8.1 With Bing to 8.1 Pro upgrade directly
through the Volume Licensing Program?
What is the best we to do this for cost per machine and for convenience implementing?

Adobe Flash Pro Volume License Install

I have use various methods of including the volume license in
the install of Adobe Flash Professional and none of these methods
actually prevent the Validation screen from appearing on the first
load of Adobe Flash Professional version 8.
I have use this property in the commandline:
ISX_SERIALNUMBER=%SERLNUM% I have used dashes and no dashes.
See the commandline below:
C:\WINNT\System32\MsiExec.exe /I "<path>\Macromedia
Flash 8.msi" ISX_SERIALNUMBER=%SERLNUM% EULA_ACCEPT=YES /L*v
"%DIR_PACKAGE%\AdobeFlashPro8.txt" /qn.
I have even created a transform that the log recognizes the
property of the license for the volume license and still the
validation screen popup when opening Adobe Flash Professional.
The validation screen requires the input of the CLP volume
license. My users will not have this license available to them, so
how can I get this install to work?

just install a 2nd trial on your laptop.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have Acrobat extended pro 9.0 and cant install it properly

I have Acrobat extended pro 9.0 and cant install it properly

Are you logging in as the administrator and disabling anti-virus? Is it a S/N issue. If so, you may have an upgrade version and need the S/N from the previous version to register Acrobat. We need to know the message as mentioned by TSN if we are to help further.

Cannot convert webpages to pdf using Acrobat X Pro with IE9 and Windows 7, worked fine until a few m

Cannot convert webpages to pdf using Acrobat X Pro with IE9 and Windows 7, worked fine until a few months and updates ago

I tried your suggestion, not knowing that the direct pdf printer would also "save as" PDF, but when I try your suggestion and use the Adobe PDF printer that is a direct creation of the PDF from the browser (IE9), instead of the "black out" areas I get when I use the "Convert to" button, I get missing blocks of the resulting PDF, and only get the first 1/4 to 1/3 of the webpage.
Just to clarify, when I said I print the webpage and then scan, that is a work around I have to do if I need a scanned version of the way a webpage appears on a particular date and time, instead of the one step process I used to be able to do when Adobe Acrobat would actually convert the webpage to a pdf without blackout areas or, if I try your suggestion, blank spots with a partial webpage. But the idea was one I had not thought of and I appreciated the thought.
Yes, Acrobat was updated, and is updated, and was working fine until a few months ago, Win 7 and Office 32 bit versions, Office 2010

Acrobat X Pro is gone and only the trial for XI Pro is installed. Can I get X back?

I have CS6 Design Standard. On the seldom-booted (2x/month) Windows partition of my MacBook Pro Acrobat X Pro is gone and only the trial for XI Pro is installed. Can I get X back?
I don't know how/when/why the trial was installed because Windows is running for only a few hours a couple times a month. The most reasonable possibility is the App Manager. If it says there's an upgrade available I just click the button and pay no attention to details. I suspect amateurs like me aren't going to notice one additional character in the name, if that's what happened. If that is what happened I'll never use the app manager again for fear of replacing fully functional apps with trial versions with short lives. Of course I am open to the idea that I did else something stupid.
Thanks.
-Alan

The application manager should not have installed a trial version and XI is not an update for X. The manager should only install updates for the existing version.
To get AA X back you will have to reinstall it from your original media.

Acrobat 8 Pro quit working and I tried to reinstall and that doesn't work. [was:Question]

My Acrobat 8 Pro quit working and I tried to reinstall and that doesn't work either. HELP

Hi SwanArch,
Please specify the OS along with the error message.
Regards,
Romit Sinha

I was sold acrobat through volume licensing and need help installing on my new surface.

Need help with accessing volume license purchase so I can download the software to my new computer. I can't see it under my purchase history.

I think you should be able to just download & install it, then activate it with your serial number.
[topic moved to Acrobat forum]

Windows 8 Pro volume license version does not have "Add Features" therefore cannot install media center.

As the title describes, Windows 8 Pro installed from the Volume License ISO does not have the Add Features wizard, and as such it appears to be impossible to install the Windows Media Pack.
I've consulted with Live Chat support who cannot provide an answer to this, they simply said it should be done through "Add Features" which does not exist.
A similar thread was answered by saying install from a Retail disc and upgrade. However this is hardly a solution, paying for an additional Windows license when you already have a volume license.
Can anyone, preferably MSFT, provide a proper answer on how Windows Media Center can be install on Windows 8 Pro which is volume licensed. If it can't be done can some reason or justification be given as to why it can't be done.
Please see previous thread here: http://social.technet.microsoft.com/Forums/en-US/w8itproinstall/thread/d63b46e5-c542-4dbe-be41-c46cda440723

I would like to pile on here and say "ditto" to all of the above. you have a licensed product and they don't even support the MSFT version of a DVD player. Nah, no one EVER has to play a older technology in corporate America due to training or presentation
(A funny clip of a movie before a ppt)? Nah.
But, I'd like to add a warning to MSFT senior management. I know you want to force everyone to use YOUR cloud just like apple did to theirs. Wont' work. Some of us refuse to sign onto a web site and let you track all of our moves... some
distrust the cloud (Target anyone?) etc etc. All good points, now for the out of the park. The Harvard Business Review some years ago did a study on long term profitability of a company (you have to have a profit to stay in business). The
most highly correlated factor: Customer Sat. Sorry, but I don't see customer sat in all of these entries.
IF you made your product easier to use and NOT have to have a IT support person to move from a small workgroup to a server configuration (and PS, what in the heck to you get from a workgroup? File Replication, Remote access to outlook files as one
does via exchange? Really, every computer is in a workgoup any more, so there is ZERO value add in a workgroup on a MSFDT platform, however there is great value, even with a couple of users, in an Exchange/Windows Server Platform -- so why so you make
it so damned hard to implement one... Difficult for one to implement in an SMB environment (so lets just kill SBS) but growth from small business is where your growth is... just like IBM did before you, MSFT only appears to be listening to Fortune 500 it execs,
but I really digressed) This is just one more pain in the butt to use MSFT in the small environment. So what is the rational business decision? Yes one can pick MSFT but with Zero value add in the workgroup, why not them other guys (who may
be apple, or android or even some Linux platforms)
SO you want to continue to mil the cash cow, listen to your forums.
One more note on the STORE. Lets say you do pick a competitive product in the windows store. Have them been verified they don't contain malware like MSFT products? I believe the answer here is "NO" So this adds another layer of complexity
and security risk on the corporate problem of "How do I play a DVD on my laptop" I am sure none of you has ever played a movie on your laptop flying for business?
So, MSFT management, let me paraphrase the posts above: "WHY don't you support our business needs"
And remember, people buy to have their needs met..... (IBM Planned Sales Call)
If you don't meet small business needs, someone will... and that too is fraught with risk.
(For example of how to make computers easy to use in SMB I reference SBS, the Systems Management Interface tool in IBM Unix, or best of all, the AS/400.... something even Ellison couldn't kill, though he tried.

Acrobat 9 Pro: Sudden license issue prevent use

When trying to open a pdf document in Acrobat 9 Pro, I get to open it, but after a few seconds a window pops up, titled: “Licensing for this product has stopped working.”
The message reads: “You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help.
(148:3)”
It is not possible for me to reinstall. My Acrobat 9 Pro started as Acrobat 5 many years ago, and since I have downloaded all version upgrades. I don’t have all the version upgrades anymore, hence I contact you. How to fix?

Ravi and Virtualmonk1,
Thanks for your responses.
The licensing repair tool kit worked very well, although when running it, no indication was given that it had performed its job, like "completed", "updated" or similar, which was a little confusing.
My Avira Antivirus indicated no trojans.However, I have experienced several times that various antivirus software give false warnings, because they find some elements of teh software to resemble some trojan behaviour.
Regards,
Frode

Adobe Acrobat 8 Pro e-license issue

Hello,
I have Adobe Acrobat 8 Pro installed in a PC running Windows 7 (64 bit). Whenever I try to download the e-license it gives me the following error message:
I already tried disabling the firewall but it didn't work, I'm not connected to any proxy server by the way. I would highly appreciate any help, thank you.

I am not sure what you mean by an e-license. Normally you would have a S/N to enter or log into Adobe with your ID to activate (though not for AA 8 as I recall). Simply install and enter the S/N that you should have for the product. After the install, it is critical that you do the updates for Acrobat to properly work. If you can not get them through the help menu, the updates are available at Index of ftp://ftp.adobe.com/pub/adobe/acrobat/ .

Acrobat 9 Pro not recognizing mapped drives

I have a workstation in an enterprise environment that is having issues opening files from a network drive. When the user tries to open the file directly from the network drive, Acrobat 9 Pro pops up a message that the file doesn't exist. If we run Acrobat Pro, and try to open a file, the only drives listed are the local drives. The workstations are running Windows 7 Pro. Other users running Acrobat 9 Pro on our network are not having the same issues. I have seen previous posts by people experiencing the same problem. Has anyone come up with a fix?

Hi gk_shttrbg,
Acrobat 9 is way too old to be eligible for any bug fixes. Please check the performance in A11 and see if you still face issues.
You might want to upgrade to A11 as currently A9 has reached end of life.
Regards,
Rave

Acrobat XI Pro Volume License and Drive Reformat

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