Acrobat XI Pro Word 2013 add-in stopped working

I was using Acrobat yesterday no problems... Today, Acrobat XI Pro's add-in in Word 2013 (Office 365 click-to-run version) just stopped working.
I tried uninstalling Office and acrobat, reboot... reinstall office and acrobat... download all updates... reboot
But now the Acrobat tab shows up in Word again... But all the icons are blank and click any of them causes Word to freeze. I have to kill winword.exe to continue using my computer.
Any ideas????

PDFMaker loads but won't work in Word 2013 - Acrobat XI and DC - Win 8.1 Pro
See the link above for the correct fix!

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Acrobat x Pro 10.1.3 suddenly stopped working

Today Acrobat suddenly stopped working insofar as it just would not start. Looking in the task manager shows it starts then stops.
This is on a Win 7 x64.

Found this by an Adobe Staff Member if this other post http://forums.adobe.com/message/4507225#4507225 and it seems to work.
Amrita Chakrabarti,
Jun 20, 2012 7:23 AM in reply to bh241
Report
For all the users who have faced a problem where Acrobat did not launch after 30 days of serializing with a suite serial number, please execute the following workaround:
Make sure you are connected to the internet.
Launch a regular CS6 product other than Acrobat or Flash Builder (for example: Photoshop, After Effects, Premier Pro, InDesign, Flash Professional, Illustrator, Dreamweaver.)
Click on Help->Deactivate .
Deactivate the application. Quit application.
Launch a regular CS6 product other than Acrobat or Flash Builder (for example: Photoshop, After Effects, Premier Pro, InDesign, Flash Professional, Illustrator, Dreamweaver.)
Accept Eula.
Register trial by signing in. Let the app launch.
Quit and relaunch the app. Wait for UI to come.
Click on License This Software button on the UI.
Click on Sign in .
Serial number screen will come
Enter the serial number in the serial number screen and click Next.
Quit app and relaunch the app while connected on the internet .
After this if you launch Acrobat it will launch and run forever without trouble. In case you still face a problem , try relaunching the other CS6 app once more and then launch Acrobat.
Feel free to send me a private message if you need any more help with this.

I have Adobe Acrobat 9 Pro that with no reason stopped working?????

the program open but when u start working with it,
u get an error message (148:3), "Licensing for this product has stopped working", You cannot use this product at this time."
if someone know why or has a solution, I appreciate...,
I personally believe that is unfair indirect action by Adobe corporation to force the customers to buy their unfairly very high priced monthly price,
the increase of price is totally unjustified by the insignificant additions and thus is outrageous and greed,
Does anyone know of an alternative program????? i hate MONOPLY.....

Hi rebekah,
Adobe End User License Agreement entitles you to install a singe retail license on 2 computers at any instance.
So you can load Acrobat 9 license on the other computer too.
Regards,
Rave

Acrobat tab in Word 2013

Where is the Acrobat tab in Word 2013? I checked the Add-in category and it's not disabled. How do I get it back? I am using Acrobat XI Pro.

Did you do the updates to AA XI? OFFICE 2013 came out after AA XI and as I understand it you have to do the updates to get Acrobat to work with OFFICE 2013. It is also possible you have to enable the Acrobat plugin for WORD.

Acrobat XI Pro - can't add pages :(

I was using Acrobat 9 Pro - I could add pages easily. With XI - it hangs or crashes just before the screen "add pages before or after" - it's driving me mad - might uninstall it and go back to 9 which was quite stable. Lots of other new features/layouts I hate. Especially the small space available for tools you use regularly

You will need to get LiveCycle Designer, which is now a separate product.
XFA forms created with LiveCycle Designer can be either static or dynamic. Static ones are very similar to forms created in Acrobat (AcroForms) in their behavior. Dynamic forms can have auto-expnding text fields, rows added to and removed from tables, entire sections generated and removed at run time, and a number of other dynamic behavior. So which you choose really depends on what your needs are. Many static XFA forms could be created as AcroForms with no loss in functionality. A big downside to XFA forms nowadays is the lack of PDF viewers for mobile devices that support them. AcroForms have always had more support in general.
JavaScript is used in both XFA and AcroForms, but each has it's own object models. XFA forms also support FormCalc, which isn't a full blown programming language like JavaScript, but it does have a number of useful features.The types of controls are pretty much the same, though an XFA forms support an image field and a good number of 1D barcode types with bar code fields.

Microsoft Excel 2013 add-in not working after update

I have originally posted this question at answers.microsoft.com and have been re-directed to post here. (http://answers.microsoft.com/en-us/office/forum/office_2013_release-excel/microsoft-excel-2013-add-in-not-working-after/298aff03-c90a-4a2a-b67b-07b6f3c7648c)
We are an organization with over 200 users and are currently using Microsoft Office 2013 (Click-to-run install via Office 365 portal), we have noticed that in Excel when we apply the monthly Office update, the add-in (e.g. Analysis Toolpak) would stop working
with the following error message displayed.
I tried updating from 15.0.4631.1004 to 15.0.4641.1003,
15.0.4641.1003 to 15.0.4649.1004, they all gave the same results.
I have checked the captioned file path and it is indeed missing, I think the update mechanism messed up the add-in somehow, a full re-install would fix it as quick or online repair is not doing the trick. This is not the only add-in it is affecting
as there are some 3rd party add-ins are affected as well.
Please advise how we can fix this without needing to re-install Microsoft Office. Thank you!

I don't have 365 or C2R so I can't address your main question, so just a few thoughts which may not be applicable in your setup.
Check the addin manager to see if your addins are listed and ticked. If listed (ticked or not) check the registry to see where the location is written, if ticked look here
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Excel\Options
and look for keys named OPENx, where x is the order number the addin is loaded
if not "ticked" instead of \Options look in \Add-in-Manager
With a VBA macro or in the VBE's immediate window return
Application.LibraryPath
Assuming you found a listing in the registry do the paths match, if not look in the .LibraryPath to see if the addins got unloaded there into the subfolder \Analysis
If you find the file(s) try un-installing and reinstalling the addins, but browse to the actual folder don't simply tick. If you can't find the files, copy them (from a different system) to the folder indicated by .LibraryPath. In the addin manager uninstall
them if installed, close the manager, open it again and the addins should be listed, tick to re-install.
You say your other addins don't work, I wonder if some mixup has occurred with what Excel thinks is the default path, but note for other addins the default addins path is returned by app.UserLibraryPath
Are you using a Chinese system?

Premiere Pro CC 2014.0 has stopped working

I have Premiere Pro CC 2014.0 installed
I can't install 2014.0.1 because it's simply not available despite being told the contrary from Adobe Communities moderators.
I'm using Windows 8.1
There is no actual error message from premiere, the message comes from Windows Problem Reporting which states: "Adobe Premiere Pro CC 2014.0 has stopped working... A problem casued the program to stop working correctly. Windows will close the program and notify you if a solution is available."
This error occurs during the launch of Premiere Pro.
This problem began to persist yesterday. It occurs while no other programs are running. I am running no third party codecs or add-ons to Premiere Pro.
Here is the AMT3 log file:
It's not letting upload this information.
The contents of this file suggest premiere pro is trying to return values in regard to license keys... So, I signed out and signed back in. I started Premiere and it asked me to sign in, I clicked sign in and it logged me in automatically... its said thanks then disappeared... It then brought up a dialogue saying I had 00 days left on my trial. It then went away and asked me to sign in again... I signed in and it said thanks and went away and started to load... Then the same thing happened : I get a white screen and a Windows Problem Reporting that Premiere Pro has stopped working.

I have an enterprise subscription through Tulane University. Here is the amt3 log if it lets me upload this time.
09/11/14 14:53:15:976 | [INFO] | | | | config | | | 7956 | Using default media policy RET
09/11/14 14:53:15:979 | [INFO] | | | | AMT | | | 7956 | AMTImpl::AMTRetrievePersonGUIDWithAuthSource PersonGUID is : 48AD623B4FA80E1B0A490D44@AdobeID
09/11/14 14:53:15:979 | [INFO] | | | | EULA | | | 7956 | 48AD623B4FA80E1B0A490D44@AdobeID
09/11/14 14:53:15:979 | [INFO] | | | | EULA | | | 7956 | V7{}PremierePro-8-Win-GM
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | Called GetLicenseAgreementDetails
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | Called IsLicenseAgreementAccepted
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed type in IsLicenseAgreementAccepted 1
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed dguid in IsLicenseAgreementAccepted 48AD623B4FA80E1B0A490D44@AdobeID
09/11/14 14:53:15:980 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed driverleid in IsLicenseAgreementAccepted V7{}PremierePro-8-Win-GM
09/11/14 14:53:15:981 | [INFO] | | | | LicenseAgreementLog | | | 7956 | passed version in IsLicenseAgreementAccepted 1000
09/11/14 14:53:15:982 | [INFO] | | | | LicenseAgreementLog | | | 7956 | Successful in searchDocForAgreement, returning the child element
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | foundXmlElement in IsLicenseAgreementAccepted
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | outstatus being returned from IsLicenseAgreementAccepted is 0
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | return status from IsLicenseAgreementAccepted is 0
09/11/14 14:53:15:983 | [INFO] | | | | LicenseAgreementLog | | | 7956 | return status from GetLicenseAgreementDetails is 0
09/11/14 14:53:15:984 | [INFO] | | | | uiswitch | | | 7956 | EULA has already been accepted.
09/11/14 14:53:15:984 | [INFO] | | | | AMT | | | 7956 | This is a subsequent launch. Deferring services.
09/11/14 14:53:15:984 | [INFO] | | | | performance | | | 7956 | AMTObtainProductLicense took 95.203712 ms
09/11/14 14:53:15:984 | [WARN] | | | | AMT | | | 7956 | AMTGetParentLEIDLicenseStatus called.
09/11/14 14:53:15:985 | [INFO] | | | | SLCoreService | | | 7956 | Starting up SLCore 2.0 Release (build 2.0.1.360321).
09/11/14 14:53:15:985 | [INFO] | | | | SLCoreService | | | 7956 | Service construction took 0.1 ms and succeed.
09/11/14 14:53:15:985 | [INFO] | | | | AMT | | | 7956 | Parent LEID not passed Relying on Licensing LEID V7{}CreativeCloudEnt-1.0-Win-GM
09/11/14 14:53:15:985 | [INFO] | | | | SLCoreService | | | 7956 | Syncing to license store...
09/11/14 14:53:16:049 | [INFO] | | | | SLCoreService | | | 7956 | Found server mkey.
09/11/14 14:53:16:066 | [INFO] | | | | SLCoreService | | | 7956 | Loading license references...
09/11/14 14:53:16:068 | [INFO] | | | | SLCoreService | | | 7956 | Found 2 license file(s)
09/11/14 14:53:16:083 | [INFO] | | | | SLCoreService | | | 7956 | Parsing license file [10436989.lc2] succeed.
09/11/14 14:53:16:099 | [INFO] | | | | SLCoreService | | | 7956 | Parsing license file [243157053.lc2] succeed.
09/11/14 14:53:16:099 | [INFO] | | | | SLCoreService | | | 7956 | License store synchronization took 114.5 ms and succeed.
09/11/14 14:53:16:101 | [INFO] | | | | SLCoreService | | | 7956 | Query license: type = 5, duration = 1122 days, remaining = 1121 day(s) 14803 seconds.
09/11/14 14:53:16:101 | [INFO] | | | | PCCheck | | | 7956 | Royalty Bearing found.
09/11/14 14:53:16:101 | [INFO] | | | | PCCheck | | | 7956 | Protected Content found.
09/11/14 14:53:16:101 | [INFO] | | | | PCCheck | | | 7956 | Breaking Out!
09/11/14 14:53:16:101 | [INFO] | | | | AMT | | | 7956 | Return Code 3
09/11/14 14:53:16:101 | [INFO] | | | | performance | | | 7956 | AMTGetParentLEIDLicenseStatus took 117.028931 ms
09/11/14 14:53:32:720 | [WARN] | | | | PCDService | | | 7956 | Failed to remove key [LD_SESSION] in hive [976087041428704252227960]from cache : 769
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [AdobeUpdaterCodeV2] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [AdobeUpdaterCodeV2] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [Updates] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [DEBUG] | | | | PCDService | | | 7956 | No value for key [Updates] in hive [{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}] in master : 10
09/11/14 14:53:32:721 | [WARN] | | | | AUMService | | | 7956 | config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
09/11/14 14:53:32:721 | [DEBUG] | | | | ServiceLoader | | | 7956 | looking for library C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\updaternotifications.dll
09/11/14 14:53:32:722 | [DEBUG] | | | | ServiceLoader | | | 7956 | Found library C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\updaternotifications.dll
09/11/14 14:53:32:722 | [INFO] | | | | SLCoreService | | | 7956 | Shutting down SLCore 2.0 Release (build 2.0.1.360321).
09/11/14 14:53:32:755 | [INFO] | | | | SLCoreService | | | 7956 | Service destruction took 32.8 ms and succeed.
09/11/14 14:53:32:755 | [INFO] | | | | performance | | | 7956 | AMTReleaseProductLicense took 35.584194 ms
09/11/14 14:53:32:755 | [INFO] | | | | AMT | | | 7956 | END SESSION.

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see here
*https://support.mozilla.org/en-US/kb/re-enable-add-ons-disabled-when-updating
Addons are enabled or disabled?

Icloud add-in stopped working with Outlook 2010.

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Followed instructions in another thread. Ran "repair" on Office. In iCloud control panel ran the setup. Enabled icloud add-in in Outlook. Seems to be working now.

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Hey guys,
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My computer:
Processor: Intel Core i5-2500K CPU @ 3.30Ghz
GPU: AMD Radeon HD 7800 Series
RAM : 16GB
Motherboard: Maximus IV Gene Z
Windows 7 Ultimate - Service pack 1
All my drivers are up to date. If you could help me solve this problem I would be most appreciative!
I have checked the event viewer and found these results:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: atig6txx.dll
P5: 8.14.1.6413
P6: 546e9ebb
P7: c0000005
P8: 00000000000122bf
P9:
P10:
Attached files:
C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014
Analysis symbol:
Rechecking for solution: 0
Report Id: f87a347b-9569-11e4-b338-c86000246990
Report Status: 1
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
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<EventRecordID>24436</EventRecordID>
<Channel>Application</Channel>
<Computer>Vol-Opt</Computer>
<Security />
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<Data />
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>atig6txx.dll</Data>
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<Data>546e9ebb</Data>
<Data>c0000005</Data>
<Data>00000000000122bf</Data>
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<Data>f87a347b-9569-11e4-b338-c86000246990</Data>
<Data>1</Data>
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Hello,
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Windows x64 bit
16GB RAM
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NVIDIA GeForze GTX 660 (fully updated)
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I tried running it as administrator, and playing with the permissions but nothing helped.
Please help me with my problem.
Thank you,
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I have the same problem too.
I try format pc ans reinstall win7 64 bits totally clean, but nothing...
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The sp1 are install too.
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I'm on a Windows HP ProDesk PC trying to open a file from my external hard drive that I created on my Macbook Air laptop. When I open the file, I'm able to get past the window that says it's locating the media, it loads the sequence timeline, it loads the project assets panel, and then it crashes: "Adobe Premiere Pro CC 2014.1 has stopped working."
I've tried running Premiere in compatibility mode (setting to Windows Vista and Windows 7), but that yields the same results. I'm going to attempt to update the graphics card driver to the latest update to see if that does the trick.
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Intel Core i5-4570 CPU @ 3.20 GHz
64 Bit Operating System
Intel HD Graphics 4600
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Premiere Pro CC slows down, then stops working, then won't work, then it won't quit. So I have to force quit every time.
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3.5 ghz 6-core
Dual D700
16GB Ram
CC 2014

Used this tip from Adobe and it worked, all running quick and smooth again.
Hope it works for you too.
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/

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Yes, Acrobat was updated, and is updated, and was working fine until a few months ago, Win 7 and Office 32 bit versions, Office 2010

Acrobat XI Pro Word 2013 add-in stopped working

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