Acrobat XI runtime error
I keep getting a runtime error after downloading Acrobat XI teacher/student edition. Tech chat has
lost me twice. Can anyone help. I am over 2 hours into this and about to return it.
Hi,
Provide your system information and try link given below to uninstall acrobat XI:
Windows:https://help-internal.adobe.com/content/help/en/acrobat/kb/acrobat-cleaner-tool-windows.ht ml
Sarika
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When I tried to convert the PDF file into little ones, craaashhhhhhhhhhhhhhhhhh
I got this message:
Acrobat.exe Runtime Error! R6025 - pure virtual function call - Microsoft Visual C++ Runtime Library
This seems to be a BUG AS BIG A GRAND PIANO... so I would like someone from Adobe tell me how may I solve this problem or if they will release an update soon?
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Hello,
A user receives the following error:
Microsoft Visual C++ Runtime Library
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Adobe Acrobat 9.0 Pro crashes at start up: Runtime Error-please help
I have Adobe CS4 installed on my Windows 7 PC. In addition, I have Adobe Reader XI and InDesign 6 installed. If I remember correctly, after I installed Adobe Reader XI, I uninstalled the version of the Reader which came with CS4.
So here’s my problem: When I try to download a PDF that has been sent to me in an email or open one that already exists on my computer, this happens:
Runtime Error!
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When I click OK, I get this:
Adobe Acrobat 9.0 has stopped working.
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Prior to a computer meltdown a couple of months ago and a complete reinstallation of everything, these very same programs all worked just fine.
I don’t understand why, when I try to open an emailed PDF, they don’t automatically open in Adobe Reader XI rather than Adobe Acrobat. Isn’t the general idea that people be able to open and view sent PDFs which they have been sent, which is what the Reader is for, and not usually edit them, which is what Adobe Acrobat is for?
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Would reinstalling Adobe Acrobat 9.0 Pro help? Is there a way to reinstall that program only from the installation disks or would have to reinstall CS4 entirely?
I cannot open Adobe Acrobat 9.0 at all, so any solutions which must be done with the program open are not possible.
I would really appreciate some help.SOLVED!
Resetting Internet Explorer didn't work, Reinstalling Acrobat 9.0 Pro didn't work, but changing a registry key did.
Here's where I found the solution:
Microsoft Visual C++ Runtime Library error opening PDF files - Microsoft Community
Here is the relevant post, but before you try it, read my note below:
Hi,
This is known issue with Acrobat for several versions now, Adobe's current fix is just to update their software: http://kb2.adobe.com/cps/404/kb404597.html
The problem is with the application data being misdirected.
"The affected user has a redirected Application Data folder and as a result the network path containing the Application Data uses a UNC path that begins with \\. This UNC path causes Acrobat 9.0 or Adobe Reader 9.0 to incorrectly parse the Application Data path and give the error message."
A potential Solution would be to go into the registry. Left Click type "regedit" and right click and run the program with "run as administrator". Go to Hkey_Current_User\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders and make sure see where "AppData" is pointing. If it is pointing to "%UserProfile%/Application Data" change it to point to "%UserProfile%/AppData/Roaming".
BUT, be careful about one thing: This poster seems to have accidentally used forward slashes when he should have use back slashes. Look at the very last line of his post where he advises "If it is pointing to "%UserProfile%/Application Data" change it to point to "%UserProfile%/AppData/Roaming". You'll find, or at least I did, that this key has a back slash, not a forward slash, so changing what I found: "%UserProfile%\Application Data" to "%UserProfile%\AppData\Roaming" worked and now Acrobat 9.0 works fine. -
C++ Runtime Error on Adobe Acrobat 9 Startup
The error received upon starting up Adobe Acrobat 9.0 is a Visual C++ Runtime error. the exact message is:
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This application has requested the Runtime to terminate it in an unusual way.
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This is when it was noticed that Acrobat was no longer functioning, and upon startup of the program it gives the above error message, which it does after displaying the acrobat window, but before it finishes loading.
Both repairing the installation of Acrobat and a complete Uninstallation/registry cleaning(with CCleaner)/Reinstallation was unsuccessful in fixing this issue. The error-fix documented in knowledgebase article kb404597 (http://kb.adobe.com/selfservice/viewContent.do?externalId=kb404597&sliceId=2) was also unsucessful in solving this issue.
Having looked into the windows event viewer, the error does produce and entry as follows:
Description:
Faulting application Acrobat.exe, version 9.0.0.332, time stamp 0x4850eb76, faulting module scrchpg.dll, version 7.0.1.325, time stamp 0x47ac76e7, exception code 0x40000015, fault offset 0x00010329, process id 0x3608, application start time 0x01c9a04e7e0e994f.
==========================
Computer is an Asus M70 Series laptop
3gb memory
Windows Vista PremiumTry http://www.adobe.com/go/kb401589
Especially solution 4. -
Adobe Acrobat 8 - MS Visual C ++ Runtime Library Runtime Error!
ALl of a sudden as of yesterday I am getting the following error when opening Word 2003
MS Visual C ++ Runtime Library Runtime Error!
C:\Program Files\Microsoft Office\Office10\Winword.EXE
I have disabled the Adobe PDF addin, which successfully has suppressed the error. The client would like to continue using this toolbar.
I have done the following
Deleted Normal.dot file
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Restarted computer / reinstalled Adobe Acrobat Pro
I have also tried renaming the .dll file.
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Thanks in advanceOligarlicky,
Have you sent PaulRB a private message with your crash logs and reports? Try that out and see if you can get a response (make sure you reference this thread).
If you don't hear back, I would recommend reposting your issue in new thread with some more details specific to your application. This thread has been relatively inactive and you might get better exposure by starting fresh.
Regards,
Neil Dorsey
Applications Engineering
Neil
Applications Engineering
National Instruments
www.ni.com/support -
Acrobat 9.5.1 is causing a visual C++ runtime error in WORD 97
acrobat 9.5.1 is causing a visual C++ runtime error in WORD 97
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Acrobat 9.0 Pro runtime error
Hello!
I just installed the brandnew Adobe 9.0 Pro. I can open it but after 3 seconds a runtime error appears: "Program C:\program files\adobe\acrobat9.0\acrobat.exe. This application has requested the runtime to terminate it in an unsusal way."
I have called the support line, but they couldn't help me further. Also I have browsed the forum here and tried to rename the updater.dll without success. I have a small business server with XP Professional. It seems that the local user (not the user of the network) can work with the program. As soon as I log on with a network user, the above error occurs.
Maybe someone has the same problem. Any help appreciated!
CheersWe had also the same problem !
From the Adobe support we just got this message meaning that this is not supported in ADS domains, just local accounts and we just can use Adobe Open Options (see below, in german)
If someone has a solution for this problem, please let me know!
Best regards
Heiko Steindl
Vielen Dank für die Anfrage.
Bei der Produktpalette des Adobe Acrobat handelt es sich um
Softwareprodukte, die für den Gebrauch auf lokal gesteuerten Benutzerkon
ten konzipiert wurde. Daher kann es bei Netzwerkkonten (z. Bsp. Domainumgebungen) zu Problemen der Rechteverlinkung etc. kommen.
Aus diesem Grund gibt es für den Acrobat die Möglichkeit, über die
sogenannte Adobe Open Options (kurz AOO) auf eine Terminalserver- oder
Citrix-Umgebung auszuweichen. Für nähere Informationen diesbezüglich
wenden Sie sich bitte an unsere Kollegen aus der AOO Abteilung unter der
Rufnummer 01795 - 647 84 Telefonmenü-Nummer 3.
Bei eventuellen Rückfragen stehen wir ihnen gerne zur Verfügung.
Mit freundlichen Grüßen
Andreas Güschkat
Adobe Technical Support -
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How do I deal with a Runtime Error on Adobe Acrobat 9.5? The instructions say to contact the support team but I have to pay in order to do so.
What operating system and what is the statement of the error. Typically you would first run a repair on Acrobat from the help menu (or in Windows you can do that from the Control Panel>Add/Remove Programs).
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