Acrobat XI Standard "send to mail" option not working after open a pdf file from Mozilla Firefox 35.0.1

Hi all,
I have a strange problem with one user. We use an internal web site where users upload pdf files. Usually other users could open and view the files. What happened since a couple of days. One user uses Acrobat XI Standard to view and edit the files. When he opens the file from Firefox he could edit it/save it and so on but when click on the email button at first the application freeze and after this nothing happens. When he saved the file, opened again and press the email button everything works without any problem. I've already check the settings in the Acrobat about the email client and it is Outlook 2010. Does someone have an idea how to solve it? Thanks in advance
(the computer is with windows 7 Pro 64 bit SP1, Outllook 2010 32 bit, Acrobat XI Standard 11.0.10 )

Hi Kiro ,
Did you try opening that file in any other browser ?If not ,please try doing that once and see if that  works for you.
Try Repairing Acrobat once and see if  that helps.
Launch Acrobat>Navigate to Help>Repair Acrobat Installation.
Regards
Sukrit Dhingra

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