Acrobat XI Standard will not convert any office documents to PDFs.

I have previously been able to convert Publisher and Excel files into PDFs using Adobe...but today it will not even recognize those files and will not convert them.  why not?  Is this really the only way I can get tech support for this product?

How are you trying to do the conversion. It sounds like you are trying to open them in Acrobat. It may be that your OFFICE did an update and PDF Maker is not working within those products. PDF Maker has to be active and working for you to open those files in Acrobat. You could also open the product and print to the Adobe PDF printer. If that works, then try the Acrobat menu from within the product. That menu is the PDF Maker product and has to work for what you are trying to do.
Also, check your updates to be sure you are current with Acrobat.

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