Acrobat XI Stopped working after CC Updates

RANT: It's happened 3 times now, and I'm getting fed up of the Adobe support - very disappointing. I don't think they know how to handle issues, and sometimes wonder if they even know the basic difference between hold and disconnect. Numerous times I have contacted them, after chatting with them for a few minutes, they say that they have to trasnfer me to the technical support, and then I get disconnected. Then the next guy has to start all over again with the same questions. Horrible.
Ok, rant is over (for now), hopefully this forum is more helpful.
ISSUE: last few (3) times I have noticed that when I update my Creatve Cloud panel, my Acrobat stops working. I'm not entirely sure if this is related to the CC panel update, but that's what it seems to me right now. So, after numerous chats with the Adobe chats, and my own office IT, I (myself) figured out that the issue could've been because I see 2 Adobe Acrobats installed on my system. The screen cap below shows what I mean.
Last 2 times I uninstalled both, and reinstalled the Acrobat from the CC panel again, and it worked. But this time it just dind't. And I've been totally unable to solve the issue with my IT and Adobe's support so far.
So, what happens is that when I launch Acrobat, it asks for licensing information again, or it says it would launch as a trail version... Come on, I'm already paying for the whole package.
Desparely hoping that the Adobe Forum Community is more capable for such support...

I've had numerous chats with Adobe support agents, and with my own IT, and haven't had luck yet. It's been a terrible experience stuck between the two IT support departments as a user I'm the one who's suffering and not these support guys...
The issue here is that my Acrobat is not working as it can't find the internet connection, even though all the other Adobe products in the Creative Cloud work fine.
We use Proxy scrypts in my office, and even though all Adobe links provided to me by Adobe, have been white-listed by my IT, Acrobat still hasn't worked.
I've tried it all, installing, uninstalling, Adobe clean-ups, registery edits, preferential boots etc etc. Still no solution.
Is there no way to manually enter a serial number to get it working???? What if someone loses internet connection, does it mean the Adobe Creative Cloud products are useless in that scenario, even though one has paid for months...
Damn, I'm angry with myself for pushing for Adobe CC upgrade. Sigh.

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