Acrobat XI will not create PDF from word for Mac

I'm on a late 2013 macbook air, running Mountain lion, office for mac 20011 and acrobat XI pro. In acrobat, when I go to file, create pdf and navigate to a word doc, acrobat will not creat the pdf. I get an error message that reads someting like "acrobat could not open test.docx because it is not a supported file type." Create pdf works with other file types. I can create PDF by using the Save As in Word, but that is besides the point. I bought Acrobat in order to process many word and excel files into on PDF-file easily and currently that is not possible. Anyone?

This is possible on Windows.

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Can not create PDFs from Word

I've recently purchased Acrobat XI, and am running it on a Windows 7 x64 machine. I am trying to convert files created in Word 2010.
Method 1: I choose to print from within Word, choose Adobe PDF, and hit the print button. The print spooler picks it up, I see the job in the print queue, and I'm asked for a location to save the file. Once I choose a location the print spooler deletes the print job (as if it were successful) and no file is created. I have tried this with both .doc and .docx files.
Method 2: I drag the file from Explorer over on top of a running copy of Acrobat, Word is opened and I'm asked to choose a location to save the file. Once I do so the Explorer window turns unresponsive, I see a progress bar at the lower right of the Acrobat window that says "Please wait, reading Adobe PDF," and it will sit there for hours with the progress bar almost complete or complete. The only way to get the Explorer window responsive again is to kill the acrobat.exe process.
Method 3: I choose Create PDF within Acrobat, point it to the file, and the same problem occurs as with Method 2.
Changing the destination (from desktop, to documents, to a mapped network drive) has no effect either. Nor does disabline MSE.
I"m not sure what to do next to try and get this to work.

And it started working on its own after Adobe support called me back.
Go figure.

Acrobat 9 will not import bookmarks from Word 2000

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This happens for all users, local admin or not. I have uninstalled, cleaned out the registry, installed, upgraded, used different profiles, etc. and the result is always the same.
What could possibly be causing this? I have checked all the bookmark settings from within Word, and they are all correct. I've searched everywhere, and apparently no one else on Earth is experiencing this issue.

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Thanks for the reply.
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I have Word 2007 and Acrobat 9 Pro installed on Windows 7. I can print a Word file to PDF, but using Create PDF on the Acrobat toolbar does almost nothing. A dialog opens and asks what to name the file, but when I click Save nothing happens. The PDF Maker doesn't even start.
When I go into Acrobat and try to Create PDF from File and select a Word file, I see a message about "starting" but then I get "An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF."
So I essentially have no PDF and no useful error messages to help me find the source of the problem. I've tried repairing the Acrobat installation, and even uninstalling and re-installing, all to no avail. My IT department has tortured me for a few hours trying all the basic stuff, but nothing has helped. I found this problem description in the Adobe Knowledgebase and I followed the steps there, but still nothing. (Yes, I have my name and initials set in Word's personalization settings. That was a dumb bug, wasn't it?)
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Hi Bill,
Can you tell me a little more about PDF Maker not working in Word? It worked fine for me on my Windows XP machine with Word 2003 and Acrobat 8 (or maybe 9). It sounds like you've had a different experience. I currently have version 9.3.1, but the updater is running right now to update that. Is there another way to install the updates besides with the built-in updater? I don't seem to have control over the order of the updates when I use it.
I will try turning off features to see what happens. It doesn't look like PDF Maker gets started, though, so I don't know if it's getting far enough to even load the list of what features are on/off.

Acrobat Pro 9.1 no longer creates PDFs from Word 2007

I upgraded from Acrobat 7 to 9 specifically to gain more control over settings when making PDFs from Word 2007. This worked as I had hoped until the 9.1 vulnerability upgrade was installed. Now it will no longer create PDFs from Word 2007 documents at all.
From within Word 2007, when I click on "Create PDF" (whether in the Office menu or Acrobat toolbar) it asks for a file name, but after I click "Save" does nothing. This is true even for the simplest possible document, using the "Default" settings for PDF "Preferences."
If I right click the file name of the document in Windows Explorer, with Word 2007 closed, and click on "Convert to Adobe PDF" in the menu, it starts and the staus box comes up, but after a few seconds quits and displays "An unexpected error occurred. PDFMaker was unable produce the Adobe PDF."
I can still "Save As" PDF in Word 2007, but this gives me little control over the format.
Is there any way that I can get Acobat 9.1 to do what I bought it for, and what Adobe advertises it will do?

Try printing to the Adobe PDF printer, the more fundamental process (PDF Maker is a preprocessor for the printer). If that does not work, then try with print-to-file selected. Open the file in Distiller and see if the PDF is created. If the latter happens, then check for AcroTray running in the background. It is required to automate the process and is needed by PDF Maker.

Can't create PDFs from Word due to Cambria font. Help.

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[thread title updated by moderator]

How are you trying to create the PDF? With AA9 you have to print to the Adobe PDF printer or use the MS plugin.
When you say you cannot create PDFs because of Cambria, what error messages are you getting and copy them here? At this point we really do not know what you are having problems with or how you are trying to create PDFs.
In the future, please provide a topic to help folks that are stepping through all of the posts. A blank topic almost led me to simply skip your post.

When creating PDFs from WORD 2010 I cannot get the TOC heading entries as hyperlinks

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Try to do it from Word using the ribbon.

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I'm viewing PDFs in Adobe Digital Editions 4.0, and when I try to select text, the text that actually gets selected is 1-2 lines BELOW where the cursor (I-bar) is located. This makes highlighting text extremely difficult. This only seems to happen with PDFs that were created in MS Word for Mac 2011 and viewed in Adobe Digital Editions.
If I try opening the very same PDF file in Adobe Reader, the cursor highlights text just fine. If I open it in Preview, it works fine too. It just won't work when viewing the PDF in Adobe Digital Editions.
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DHodges wrote:
Thanks; this last reply came closest to 'solving' the issue. While I selected font sub, it at first had no affect on the document.
I then went back to prefs and set the compatability dropdown from 'Custom' (where it had defaulted) to 'Word 2004-2007', assuming these docs were created from a recent past Windows.
I 'Saved As' a Word for Mac " .docm "
Whoa... the extensions mean something. Your original problem (document shows bold, italic, underline, but tables and other complex formatting are lost) sounds as though the document was being exported as a .RTF, a Rich Text Format file. If you save as a .DOCM, that's a Word Macro Enabled Document. Regular Word 2007, 2008, 2010 and 2011 docs are .DOCX. Regular Word 97 through 2004 docs are .DOC. You need to save that document as a .DOCX or a .DOC or you're gonna have problems later.
- and the documents appear normal (though I had to switch one to 'Portrait' as it for some reason wanted to display in landsacpe.
Normally you'd have to select page orientation.
So, poor testing on my part. I have no idea which of the above steps fixed it but I'm guessing the 'Save As' to my version of Word.
If so, it would appear the 'Compatability' feature was not working at least on these two documents.
Word's compatibility feature is supposed to ensure that a document you produce is compatible with the target version of Word. If you turn the compatibility stuff on then you will be warned if you are using Word 2007 through 2011 and you use a feature that earlier versions of Word do not have. Microsoft shipped a translator which works with Office 2003 and 2004 and which allows Word 2003 or 2004 to read Word 2007, 2008, 2010, or 2011 documents (.DOCX) and to save them as Word 97 through 2004 documents (.DOC) _as long as they don't have any incompatible features_. Word's compatibility features doesn't do much for .RTFs or for .DOCMs.

Does Pages alleviate the problem of bloated pdf files created when using Word for Mac?

I am finishing up my PhD dissertation and need to convert it to a .pdf file to be able to send it via email, however, as many are probably aware, when making pdfs directly from Word for Mac the pdf files are enourmous! If I move the document over to a Windows machine, the pdf is managable, but with all the little formatting details of a thesis, it screws up enough that it will be torture to have to fix it. I will glady get Pages (I was going to switch after my defense anyway) if I can make a pdf that is not 140 MB (my thesis .docx file is a little over 500MB)!

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I'm running Adobe 9 pro on snow leopard and when I save or print from word for mac 14 the bottom gets cuts off

I'm running Adobe 9 pro on snow leopard and when I save or print from word for mac 14 the bottom gets cuts off. Can someone help?

Ah! You're creating a PDF out of Word through Acrobat. The cutoff is most likely being affected by the printer chosen.
When you call up the print dialogue in Word, check to see what printer is being used. If it's a typical inkjet printer, Acrobat is using the print margins of that printer as the cutoff area. Since most such printers can't print to the last inch and half or so of the paper, that's where it would be cut off.
Near the bottom, under the preview of the document, click on the Page Setup button. It doesn't really matter which printer you select here. Under Paper Size, choose Manage Custom Sizes. Under the Non-Printable Area heading, choose the same printer and set the paper size you're using.
Note that the unprintable margins for that printer will be filled in automatically. That's what's being cut off. Click the + button to create a modified version. The default will be "Untitled". Give it a new name if you want. Then set all of the margins to zero. Click OK. Now you'll have that as a choice under Paper Size. Doesn't matter that the actual printer can't use this setting since you're going to a PDF. Click OK to get back to the main Word print dialogue.
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I updated to Yosemite, now my laptop keyboard does not work in MS Word for Mac. Help!

I updated to Yosemite, now my laptop keyboard does not work in MS Word for Mac. Help! Any suggestions for fixing this?

Did you ever get a solution to your problem? Because I am having the same problem. I was actually in the middle of using Word when the keyboard stopped working. But it works in other apps, including in Excel.
Thing is that my laptop just got back from Apple for repairs and they replaced everything but the display - including the hard drive.
So not only do I have plenty of hard drive space, but it should be virus and error free otherwise.
I have only installed a few programs and redownloaded some of my files from places like Dropbox, but otherwise is essentially a new system.
Oh - and it came with Yosemite, so I did not upgrade to Yosemite and still Word doesn't work.
I've always had trouble getting Word to play nice with my Mac but that was also with the old, full hard drive.
This is a fresh install. And since I lost all my files, I only had like 1 old file I have downloaded from email and accessed and was in the process of
creating a new file when it crashed. I got no error, the keyboard just stopped working (to type). I also cannot even get Word > Preferences to even open,
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I've not yet tried uninstalling and reinstalling, but as I got no errors on the original install or updates, I'm not sure if that would fix it.
I've found that Mac just doesn't play nice with some programs at all.
And even though I have a factory installed version of Yosemite on a new, fresh hard drive, even when I booted up, my iPhoto app (which is empty) crashed. I am not sure if my iPhone or iPad was charging at the time, but I don't think so. iPhoto that I still have not even used has crashed several more times since, most notably when plugging in my iPhone / iPad to charge, namely when I declined to upload photos (by default) to DropBox. That may not be related at all, but thus far seems the only other problem I have encountered until this Word problem.
I'm on a MacBook Pro, Sept. 2009, running OS X Yosemite 10.10.1 factory installed from Apple repairs running Office: 2008 for Mac (Home and Student edition).
Please advise if you found a resolution and what it was.
Thanks

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Acrobat XI will not create PDF from word for Mac

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