Acrobat XI Windows 8.1 64-Bit not starting

Question

I have purchased Acrobat XI (cd version is 11.0.0), when run on Windows 8.1 64-bit.
When running the application it simply fails to run silently, after checking for available updates I installed all updates from 11.0.1 through to 11.0.8. Application is still failing to start with the following error occuring in the event logs:-
Faulting application name: Acrobat.exe, version: 11.0.7.79, time stamp: 0x536b812b
Faulting module name: amtlib.dll, version: 6.2.0.46, time stamp: 0x528478ca
Exception code: 0xc0000417
Fault offset: 0x0013d1e9
Faulting process ID: 0x10d0
Faulting application start time: 0x01cfb70b47d092e2
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\amtlib.dll
Report ID: 85ae9f86-22fe-11e4-bea3-206a8af33009
- System
  - Provider
  [ Name]  Application Error
  - EventID 1000
   [ Qualifiers]  0
   Level 2
   Task 100
   Keywords 0x80000000000000
  - TimeCreated
   [ SystemTime]  2014-08-13T15:28:49.000000000Z
   EventRecordID 60769 
   Channel Application
   Computer user
   Security
- EventData
   Acrobat.exe
   11.0.7.79
   536b812b
   amtlib.dll
   6.2.0.46
   528478ca
   c0000417
   0013d1e9
   10d0
   01cfb70b47d092e2
   C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
   C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\amtlib.dll
   85ae9f86-22fe-11e4-bea3-206a8af33009
I have both Acrobat Reader XI (including latest updates installed) then installed Acrobat XI and did the updates.
Any help appreciated.

Answer 1

I'd like to add to this thread. I created an account just for this issue. My major frustration with Adobe began yesterday when 11.0.08 security patch was released.
Now my environment has 100+ computers and I deploy this using the best practices using Adobe's guide, via an AIP and deploy these updates via group policy throughout my organization.
So prior to yesterday afternoon my entire environment was working perfectly fine on 11.0.07 - installed throughout using AIP with GPO.
So I download 11.0.08, install that to a new AIP and then deploy new policy to install 11.0.08.
Two users reboot and get 11.0.08 installed, upon launching Adobe, it prompts for Serial Number, now I already had the serial number in the transform mst file, so I log in and sure enough the valid serial number was not validating. Then I uninstall/reinstalled, same problem, then tried to go back to 11.0.07, same problem, wouldn't validate the damn serial number. Now at this point I figure it's an issue with Adobe's validation servers. Spent 45 minutes on hold for a first level tech to basically tell me what I assumed was true and that they couldn't give me an ETA. He told me to download and install the trial or Pro version. I'm like - I have 100+ workstations, how the hell am I supposed to do that. So I removed the 11.0.08 GPO and luckily it didn't get pushed to more than 2 clients.
Checked back in at 10PM last night and the serial number worked. So I then went to test out the upgrade and fresh install on 4 workstations. 2 worked fine with 11.0.08 AIP install. 2 are having this issue of Adobe crashing immediately with them Faulting Module amtlib.dll, version: 6.2.0.46 error. Now I've been installing/reinstalling/uninstalling for the last 4 hours with versions 11.0.07 and 11.0.08. Two machines are fine, 2 are having the problem. So now I'm about to install 11.0.0 and see if I can launch Acrobat. I'm thinking it might be an update or some setting somewhere, however I am using the adobe cleaning tool as well after I do the uninstall.  I'm not sure what to do if I can get the fresh install from 11.0.0 to work, I have 100+ workstations to deploy. At 50% success rate for the GPO update to 11.0.08 do I wait until the next update comes out or take my chances and push this out and possibly have to manually install this 50 times? Waiting for someone from adobe to chime in here. It seems to me that this problem might be related to something more on the windows side, perhaps one of the many Microsoft updates or Flash updates that occurred in the past two days as well?
Adobe please help us out. Pro works fine, but Standard is having issues!!!!!