Acrobat Xl Pro issues

I'm using a Mac Maverick 10.9.4
Adobe Acrobat XI Pro - Version 11.0.7
This application seems to be very unstable and I don't really use it because of the issues I have with it, and expensive purchase!
My main issue is that I can't combine pdfs into one document. I go through the process and it freezes apparently 'checking for security settings...' with the blue progress bar frozen half way.
Any ideas anyone?
Other less important things.. The red 'closure' button never works on any document - enjoying more than anything.
Creating a form.. select "from scratch or template' - when I click 'Launch', expecting a page of templates to choose, nothing happens!
Any help gratefully received..
Rick

First thing I would try is to update Acrobat to 11.0.09.
Next I would suggest to ask in the Acrobat forum; this is the forum for Acrobat.com online services.

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Acrobat 9 Pro issues with thumbnails.

I've noticed the following issues in Acrobat 9 Pro. Any ideas on these would be helpful.
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In previous versions, to replace a page, I could drag a page from another PDF and hover over the thumbnail page number. When the thumbnail was highlighted, that page would be replaced with the new one.

thanks Mylenium
the font association problem is something recent though, since I used acrobat to print mails directly from my gmail account previously...
it's galling but I installed a free pdf printer which does the job, I needed copies of these mails urgently !
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does my question make sense ????

Adobe Acrobat X Pro Issue

I have created an action which convert tmp files into pdf in adobe acrobat X pro .Now I want to run that .sequ (action) daily by creating a batch file.
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is your harddrive 1tb or larger? if so, you'll need to partition that drive to use acrobat x on it.
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uninstall acrobat X
run the cleaner, http://labs.adobe.com/downloads/acrobatcleaner.html
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Setting up Acrobat XI Pro issues

In the final part of installing Acrobat XI Pro, I am asked for the serial number and to select the version from a down down list. I have the SN and typed it into the field. Problem is, Acrobat XI Pro is NOT on the listing. I have added this download to My Adobe listing of downloads, but it will not update to include XI into the list . . . Can you help?

you have the acrobat pro xi installation file downloaded onto your computer?
if yes, after you start the installation, it stops somewhere for user input?
if yes, attach a screenshot showing where it stops (usually a panel for you to enter your serial number) but if you're presented with a panel with a combobox/dropdown show that, http://forums.adobe.com/message/4209263#4209263

InDesign CS6 & Acrobat X Pro Issues

When I create a form in InDesign CS6 and import it into Acrobat X Pro, and then Export as PDF, when you fill in the form, nothing shows or prints, but the data is there when you click on the field.
So... I delete the form fields from InDesign and recreate them in Acrobat X Pro. Now the fields show and print correctly. Happens on both PC/Mac. Ultimate destination for the forms is on the Android OS for Galaxy 10.1 tablet.
But... the calculate fields that worked before now do NOT work in the recreated fields from Acrobat X Pro. Worse, no options show up at all when you click "Pick" to select the fields to calculate. Need HELP as soon as possible so I don't lose a good client.
Link to forms is here:
https://www.dropbox.com/sh/z3xhhkrw3z3tyg6/js8ufWUgVF

Here's what I posted in the other topic you posted in:
In this case you can also use the simplified field notation, though it would be much easier if you were to change your field names. For example, the first row you want to sum the following two fields:
"REG. HRS" and "O.T. HRS"
Since the field names include the period and space characters these need to be escaped, so you'd have to enter the following:
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If you were to change the names to:
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The simplified field notation entry would be simply:
REG_HRS + OT_HRS
If you were to further refine the field naming scheme to something like:
Row 1: R1.REG_HRS, R1.OT_HRS
Row 2: R2.REG_HRS, R2.OT_HRS
A single script could be used for all of the rows, and called in the calculate event of each "DAILY TOTAL" field. I realize this may sound like jibberish at the moment, but if you want to pursue it, post again. In the mean time, the simplified field notation option will work.

Acrobat 6 Pro--issues collating?

I am trying to print a 49 page document using Adobe Acrobat 6.0 Professional on a Windows network. I am printing to an HP Color LaserJet 2605dn. When I try to print multiple copies of the document, and check the "collate" box in the print window, I simply get 3 copies of each page, which I then have to collate.
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Obviously, the short-term solution is to print from the computer with 8, but it's (a) on the other side of the office from the printer, and when I'm printing multiple copies I need to be close by to refill paper etc. and (b) I often need the features that Professional offers (reducing file size, inserting/extracting pages).
Is this collating issue an inherent problem with 6.0, thus requiring an upgrade? Or is there some "hidden" setting somewhere I have overlooked?
Thanks

That did the trick!
I used the "repair" function (which I had never even noticed) and after a bit of confusing directions, the program re-installed correctly and I was able to launch it. (I'm afraid to try it again, of course).
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Acrobat 9 Pro issues with printing and now updating !!! :(

hello
I had an issues with printing from my gmail account or from windows live mail
so I made a complete re-installation
now I am stuck with version 9.3.0 and when I check for updates I get a message
UPDATER IS ALREADY RUNNING
only... it's not running and nothing is updating !
I made a restart... just in case... it did not change anything
as to the printing issue, in case some of you have met it and cleared it...(hope)
this was with version 9.5.0
I get no error message but no pdf is created, only a text document with this :
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
72gmvi not found, using Courier.
44dcmta not found, using Courier.
%%[ Error: invalidfont; OffendingCommand: xshow ]%%
Stack:
[96 96 97 72 96 42 64 0]
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
not a good start for my week... I hope yours is nicer
I'm running Win7 Ultimate x64

thanks Mylenium
the font association problem is something recent though, since I used acrobat to print mails directly from my gmail account previously...
it's galling but I installed a free pdf printer which does the job, I needed copies of these mails urgently !
as to the update issue, I see no aum.exe, msiexec.exe or setup.exe running... but that's quite above my head... do I look for those exact processes or are they generic names for processes ?
does my question make sense ????

Acrobat XI pro - Slow when using 'save as' or saving merged pdf

System:
Windows 7 pro 64-bit
AMD FX 6300 processor
HD 7770 1 GB video card
1 TB disk space
16 GB RAM
MS Office 2013 Plus
Adobe Acrobat XI Pro
Issue:
Saving pdf is very slow. Regardless if the location is a network location or desktop. Using the 'save as' option is also very slow. It's super slow when using the 'merge' option.
Troubleshooting:
- uninstalled adobe, rebooted system, reinstalled adobe, installed updates - no changes
- tried using optimize pdf option when saving- no changes
- ran adobe in compatiblity mode - no changes

All available updates have been applied/installed.

I have two issues. 1) unable to update Acrobat XI Pro and 2) unable to register product

First issue: I have for the second time installed Acrobat xi pro and then click on "check for updates" from the help menu. And it shows that an update is available. But when I update it I am given the following error message:
Error 1328. Error applying patch to file C:\Config.Msi\PT669B.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor."
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I have tried uninstalling program and re-installing program but still get same error message from my attempt at updating. So I am not sure if program is update or not. And I do not know who my "patch vendor" is.
Second issue: Unable to register product with Adobe. Because the option to do so from the "help" menu which lists "product registration" is greyed/dimmed out. Therefore not giving me the ability to register this product. Please let me know what is causing this problem.

I am not sure, but will suggest some things to try. On the activate issue, it may be that your system already thinks it is activated and so you might try the deactivate and check. If that works, I would suggest you then uninstall, run http://labs.adobe.com/downloads/acrobatcleaner.html, remove anything left of the Acrobat folder, reboot, and reinstall. Hopefully you can open Acrobat and activate. Then do the updates from the Help menu.

I had Acrobat XI Pro Trial installed on W8.1, and I had to uninstall it because issues with MS Office 2010. Now I try to reinstall Acrobat and It does not allow me to use the trial version anymore even it was not over. What to do??

Well, I had installed in my new computer a trial version from Acrobat XI Pro, but I had issues with Microsoft Word 2010, since it did not allow me to save changes on my file. I uninstalled it from my computer before the trial period was over, and then, after I solved the issue with Office, I wanted to get it back for a time, but the installer does not allow me to choose Trial Version. I can reach that screen where you choose between key and trial, but once I press trial and click on next, it does absolutely nothing at all.
I have tried to manually delete folders, and I even used CC Clean to make a registry set up, but nothing out of that is working for me at all, and it keeps happening. I have no really idea what to do, and I kinda need to use Acrobat immediately for a file.

The trial can only be loaded 1 time as far as I know. You could try http://labs.adobe.com/downloads/acrobatcleaner.html, remove any left over parts of the Acrobat folder, and reboot. Then try an install again, but my guess is you will have to purchase Acrobat at this point.

Acrobat XI Pro and MS Word 2010 file conversion issues

I have created a photo journal comprised primarily of photo collages and text boxes using Microsoft Word 2010. Acrobat XI Pro is installed as well. When I "Save as Adobe PDF" the resulting PDF is missing many - not all - of the text boxes placed on top of the photos, and the some of the photos themselves are "reordered" - the one placed on top moves to the back. What might be causing this?
If I select "Save As" and then select the "PDF" option from Word's dropdown menu, the resulting PDF - which is much smaller than the one created by the "Save the Adobe PDF" option - retains all the data in the Word file, in the correct order.
Note - this did not happen when I was using Acrobat X Pro. And this file I am currently working with converted perfectly to an Adobe PDF when I was still using Acrobat X Pro.

Hi,
Can you please share your test file because the issue you mention here seems to be file specific?

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro ins

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?

It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.

Adobe Acrobat 9 Pro: Printing Preferences display issue

Hi everyone,
A user reported an issue with the PDF Printer Preferences drop-down menus running outside the window and that there should be more checkboxes below the three that are showing (see screenshots).
Here is a screenshot of this same window on a coworker's machine (same version of Adobe and Windows).
We are using Windows XP SP3. Adobe Acrobat 9 Pro (version 9.3.1), and current video driver. The resolution is currently set to max, but I tried a few other resolutions but they made no difference on how the PDF Printing Preferences displayed. I've tried repairing, uninstalling, restarting, and then reinstalling but none have done the trick yet. I also have checked the DPI settings and it is set to Normal.
If you have any advise, please let me know.
Thanks!

SOLUTION:
The issue was somehow related to DPI (START > Settings > Control Pannel > Display > Settings Tab > Advanced button). Eventhough the DPI was set to normal, I switched it to LARGE, restarted the machine, logged in after the reboot, changed it back to normal size, restarted again, logged in once more, checked the Printer Preferences and PRESTO --- a properly displayed window.

Acrobat 9 Pro: Licensing issue prevents Acrobat from opening. What's the fix?

OK - or i should say not OK!!
I am running the licensed version of Acrobat 9 Pro on Mac OSX. It is installed on 2 of my MacBook Pro 17" laptops. These machines are respectively 1 month and 14 months old, and both are completely up-to-date software wise. 3 weeks ago Acrobat presented the error message "Licensing for this product has stopped working" and then quits. Searching through the error logs reveals the following: No matching processes were found. Shutting down licensing service ...
I have meticulously, several times worked through all the recommended steps on the Adobe site to address this issue but to no avail. Booting up in safe mode makes no difference. In desperation I re-installed the OS, but to no avail. My several and extended communications with Adobe online help have left me chatting with what sounded like a couple of uni students from India who had insufficient understanding of English, Macs and Acrobat. After 3 weeks my case has been closed twice by Adobe who report that they believe my issue is resolved and have therefore closed my case. Great!!! What's more, occasionally Safari is presented online with a pdf file which it attempts to load, and then crashes.
This issue has seriously affected my ability to work with and create pdf's which in my work as a medical researcher is essential. To add insult to injury, I have wasted too many precious hours attempting to rectify the situation.
The bottom line is caveat emptor (buyer beware). Adobe it seems are committed to making a sale but not to follow-up, service or genuine concern for their customers. When some company produces a less buggy (and cheaper) alternative I will be definitely be buying their wares.
In the interim, if anybody out there can advise me as to how to get Acrobat working again, I would be most grateful.
Have a great day.
David

When you reinstalled Acrobat, did you use the uninstaller? Also the uninstaller still leaves some files not removed.
If your using OSX.4.11 go to Find file and type in Acrobat, find any files (not .pdf's) that are in the Library > Application support and Preferences. Remove all traces of any of these files. Look both in Main Library, and in Library in your User Folder (has name you gave computer when you installed system).
It appears your have a corrupt file.
Many problems can be traced down to corrupt file(s) in Application Support or Preferences. Preference file will regenerate though any customizations you did will be lost.
Have you installed more than the two Copies allowed (by accident)?
Also, if you have tied to a a common Server/Network and both have computers running at same time, might have caused this. (unless you bought at site license if Adobe sells such).

Acrobat 9 Pro Extended issues

7-29-08
Hello,
I work in an engineering enviromment doing visualization and
animation. I have been an advocate for Acrobat 3D as a better way
to communicate with our customers. We have a large contingent of
Autodesk Mechanical Desktop and Inventor users. I want to add
advanced features to the presentations we make to our customers. So
far it looks like Acrobat 9 Pro Extended does not play nice with
the Inventor 2009 series, neither the Desktop or Inventor. The main
issue is that the section tool creates nice outlines where the
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customers can interact with. I see nothing in the training that
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Autodesk has it's own design collaboration package that
produces rotatable 3D files. It is called DWF Writer and the output
is more realistic than what Acrobat produces. For my needs should I
abandon Acrobat 3D functions and instead attach 3D DWF's?
Thanks,
Randy Van Nostrand
[personal information removed]

Thank you for your response. These forums are specific to the
Acrobat.com website and its set of hosted services, and do not
cover the Acrobat family of desktop products. Please visit the
following forums for any questions related to the Acrobat family of
desktop products:
http://www.adobeforums.com/cgi-bin/webx/.3bbeda8b/

Acrobat Xl Pro issues

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