Acrobato Pro 6 fails upgrade to 6.0.1 - PreFlightLib.dll
Hi everyone,
I'm trying to upgrade an Acrobat Pro 6.0.0 to 6.0.1 (manual upgrade).
The problem happens during the "Copy new files" operations.
I receive the following error:
"Error 1334. The file 'PreFlightLib.dll1' cannot be installed because the file cannot be found in cabinet file 'Data1.cab'. This could indicate a network error, an error reading from the cd-rom, or a problem with this package.'
The package is a simple .exe file, so i can't verify if the problem is on the package itself, but i've tried installing keeping the original installer in the cd drive and i've checked it contained a Data1.cab and that the data1.cab has the PreFlightLib.dll1 inside.
Everything seems ok, but the installer doesn't work...
The file preflightlib.dll is also present in folder \Programmi\Adobe\Acrobat 6.0\Acrobat\Plug_ins\Preflight
There is no PreFlightLib.dll1 though , and i've also tried copying it into the folder.
I've also tried rebooting the pc in case i had some Acrobat file in use.
The pc is an AMD Athlon 64 processor 3200+, OS Windows XP Pro sp2
Can't find any log files about the installation and the event viewer doesn't report anything more than the installer...
Any help would be appreciated.
Thanks
Funny, I just had the same exact problem yesterday and found your post.. I thought it was because I was running this with Windows 7. Same scenario though, the preflightLib file is on the disc and no matter what I do it wont proceed with the updates. I was looking to do the updates to correct the other issue of the Adobe 6.0 Pro not being able to locate a printer during the installation.. Again, figured this had something to do with Windows 7. My other computers had no problem in the past with Vista, XP and older versions of Windows.
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Date: Wed, 27 Nov 2013 22:38:11 -0800
From: [email protected]
To: <removed by admin>
Subject: Re: Acrobat XI Pro installation failed Acrobat XI Pro installation failed
Re: Acrobat XI Pro installation failed
created by Anish Kumar in Acrobat Installation & Update Issues - View the full discussion
Following links may be helpful for you:
http://helpx.adobe.com/x-productkb/policy-pricing/akamai-download-mana ger-faq.html
http://helpx.adobe.com/creative-suite/kb/cant-download-store-purchase. html
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